Credit for fraudulent calls

How do I request credit for fraudulent phone calls from my account? My account was locked, so Skype figured out my account was hacked, but how do I contest the calls and charges?
After this event, there is no way in hell I am keeping more then a few dollars tied to this account.
Hadn't used or logged into my account in over 4 months, then receive a notice out of the blue of my account being suspended after recent use.

Hi, ColoradoGuy, and welcome to the Community,
Please refer to this FAQ article:
https://support.skype.com/en/faq/FA10384/why-has-my-credit-debit-card-been-charged-by-skype-when-i-h...
There is a link within the article to contact Skype Customer Service directly in order to report the fraudulent purchases.
Regards,
Elaine
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Skype credit for phone calls

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I recently forgot the password for my iTunes UK account with 100 pounds of credit. I called apple and said no one could help me if I did not know the security questions. Really?

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Subscription for most calls, but credit for 0845 n...

Hello,
This question is similar to two recent previous ones, but they weren't answered to my satisfaction.
I bought an unlimited Skype subscription for the UK and Europe. I needed to call, and will no doubt in the future need to call, organisations in the UK on 0845 numbers. I discovered that I had to buy credit to call these numbers, because the subscription doesn't cover them. However, when making calls to the UK and France, I noticed that the credit amount is running down.
I do not want this. I want to reserve the credit for calls that can't use a subscription and instead require credit. How do I do this?
Thanks

You mentioned earlier that when you called UK and France, calls were charged from Skype Credit balance. In this case you probably called mobile phones which are not covered by the subscription.
Please check your call history:
https://secure.skype.com/account/call-history

HT204088 i need a credit for the unauthorize charges

i need credit for these charges

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

Materials Management: Letter Of Credit for Vendor in SAP ECC 6.0

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What should I do about fraudulent calls?

It seems as though nowadays the fraudulent phone calls usually have a spoofed caller ID number. As an example, I just received a call that appeared to be from 981-111-1111. Other times a number will end with 0000. In this most recent call, a man with a strong Indian accent told me he was from the Windows Operating System Support Center, or something like that. I asked how he got my number, and he said he got my number because I am a Windows user. In fact, I have not been a Windows user for about ten years. Since I have received calls from this particular scam in the past, I know that he was going to tell me I have a virus on my computer. I cussed at him and he hung up. (Yes, I know: bad form to cuss at a minimum-wage call-center employee, but I was angry.)
My question: Does Verizon have any place to report such calls? Are they trying to do anything about such calls? Are they doing anything to change phone protocols to make it impossible for scammers to spoof the caller-ID number? I'm on the Do-Not-Call list, but when the caller ID number is spoofed, I'm sure the government cannot do anything. I know we all get such calls, and I know blocking the numbers does no good since they constantly change their spoofed number.
I often get important calls from numbers I do not recognize, so ignoring unknown numbers is not an option, and the scam calls seldom use obviously spoofed numbers as this one did.
Is there anything we can do? Verizon, are you making any effort to combat such calls, and if so, how can I help you?
(I wanted to send an email to Verizon, but could not find an email form or customer service email address, and when I called *611 I got a recording saying there was a longer-than-usual wait time, and then it hung up on me. So I'm posting in the Community Forum, partly to vent, partly hoping for answers, and partly hoping Verizon will see this and reply.)

Thanks for your reply.
But it seems to me that there is a weakness in the protocol when it is even possible for services such as you mention to spoof a phone number. At worst, the company offering the spoofing service should have to show their own real phone number.
Blocking specific numbers does not help because they keep changing the spoofed number. When I get such calls I put them in my phone's address book, name them "Spam" and set the ring tone to No Ring. I never get another call from the same number. (It would show up as a missed call.)
Changing my own number would not help because I'm sure they use a robocaller that just calls every number. I'm already on the Do Not Call list, and that helps reduce calls from "legitimate" solicitors, but the real frauds don't respect it.
What's needed, and I know it would not be easy, but ought to be possible, is a protocol for the caller ID data that accompanies calls, that would make it impossible to spoof the caller ID information. Then, at the very least, such calls could be reported to the government as violations of the Do Not Call list and they'd know who the caller really was. At present they can do nothing because they have no way of knowing who really made the call.
The present phone system grew up in an age when this was not an issue because long-distance calls were too expensive to be profitable for spammers. It is time now for a complete revision to the protocols which would address the problem by making spoofing impossible, or at least too expensive for spamming to be profitable.
Thanks for your time and consideration. I know we have the same interests here. These criminals are stealing money from the people who can least afford it, and the lack of any means for tracking their calls gives them a level of protection from discovery that is just not acceptable.

I have taken episode 4 twice but have not received credit for it. Also, can not open episode 5 to take it\

I have called the w.w. help desk. Th ey accessed my computer and it see that I completed episode 4 but they could not get saba to accept it and give me credit for it. I can not work on episode 5.

hello, your user agent information shows that you're using a very outdated version of firefox (3.6.8), which is [https://www.mozilla.org/security/known-vulnerabilities/firefox.html affected by numerous known security vulnerabilities] & which will put the integrity of your system and all the personal data on it at risk!
please check if you're still on firefox version 3.6.8 when you go to ''help > about firefox'' and if so please [[Update Firefox to the latest version]] immediately.

Charges for phone calls

Hi, wonder if someone can help me?
Yesterday I made some skype phone calls. Today when I logged into Skype the amount in the top left hand corner said I still had 6.86 Sterling (£) in my account (credit). I made one phone call and the balance dropped to 6.54. This was unusual as this was a call to a UK number.
I looked in the billing area and the last call apparently was £0.09 pence, not the 32 pence seen in the Skype console. So why does it appear that Skype is vastly overcharging me even by its own records?
I am now on Skype version 6.2 on Windows 7 (on a PC) but was on 6.18 when I made the calls.
Any help would be appreciated,
Thanks,

JHooper wrote:
Hi NormanM,
1. The point was that I was deducted £0.32 off my credit for just one calll yesterday (looking at my credit before and after the call). In fact, after that call I see that my credit this morning has been reduced by a further £0.09. I have made no other calls. So it now looks like £0.41 has been deducted from the credit.
2. Perhaps you can tell me. Is the billing real time like I was led to believe from the T&C's?
Hello John
1. The GBP0.09 charge was for the 2.59 minute call to UK on 09/15/14 detailed in my previous post. Your account shows that there have been no further charges since then.
2. When I access a user's account I can see charges being applied in real time.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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I got an offer "Skype Credit for USD 2" which I accepted, but I still haven't received the Skype Credits. I already have an subscription "unlimited world", so I need the credits so that I can make phone calls to mobile phones.

How can I get the Skype credit to reflect on the Skype apo on my phone?

Subscription asking for skype credit for local num...

I've had occasional issues with skype telling me I need skype credit for a number I don't need credit for and then sometimes it works and sometimes not (this is my parent's phone number I call all the time, so it's not an issue of location). I just upgraded to new version of skype so maybe the new mac software has a glitch I need to figure out? Please tell me how to call out with subscription so it will stop asking for skype credit. I get automatically billed monthly, I barely make any calls, there's no reason it shouldn't be working, I've had this subscription for years. Thank you!

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ATT resolution for Dropped Calls

Greetings,
If you call ATT, you can get a credit for all your dropped calls.
While it sounds like it is really an Apple issue with their custom chipset, antenna placement, production quality, and/or dare I say software: ATT will refund you for all your dropped calls.
They will try to credit you rollover minutes, tell them you want cash credit towards your bill.
They just gave me 75.00 Cash Credit!
Go ATT.
Apple, feel the heat yet???
ATT, Hit 0, then hit 0, then you will be transferred to customer care:
1-800-331-0500
Hope this helps, now go get your money!
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Hi marcg888. I know how important having reliable phone service at home can be. But indoor service can be tricky with all the things that can cause interference. Anything from electronics to the actual matierial your home is built from can cause signal to be weaker indoors, in addition to the distance from the cell tower having a factor. Since you mentioned reception outside is fine, a great investment to consider is our Network Extender http://bit.ly/AKkC to help essentially bring a mini tower into your home. It's extremely helpful to avoid dropped calls and improve the service inside your home.
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When do I get credit for the month of service I had to purchase with my phone upgrade?

I have been a Verizon wireless customer for years. I upgraded my phone last month on 10/18 on the Verizon website. During checkout for my new phone, the cost for my plan for one month was added to the checkout total. I paid it assuming I would see a credit for this on my next month's bill, but I received my next month's bill with a billing date of 10/28/2013 and it was the normal monthly bill I always get. When I look at my bill online, it is also the normal monthly bill with no credits. When do I get credit back for the month I paid for during the phone purchase?

serenityn0w, congratulations on your recent upgrade to a new device. When ordering a new device online and charging it to your account; the cost of your calling plan is not included in this purchase. You are billed for the price of the device, accessories, and one time $30.00 upgrade fee.
Once you activate your device, you are moved to the plan that you selected online during your order transaction. Plan changes during your billing cycle, will create partial and prorated charges on your next bill.
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Follow us on Twitter @VZWSupport

Credit for fraudulent calls

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