Credit for overdue returns order
Hi there,
We have a scenario of checking the credit line for every sales order and delivery and the system is configured to block order entry when over due open items exist for that customer. However, with this config, the system blocks a sales order even when the returns order is overdue, which means the customer has a credit item overdue. Is there any solution to this where we can have the SAP check only for receivable overdues and not credits (return orders or credit memos) when blocking the order entry?
Thanks,
This is due to fact that Order acknowlegment is not possible in case of return PO.
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VA00 condition type not getting determined for the returns order
Hi All,
I have a case where VA00 condition type not getting determined for the returns order that has been created with respect to the billing document.
When the pricing conditions are being copied from invoice it is getting copied but later it is getting deleted in the include LV61AA42.
Note:VA00 condition type is getting deleted from the internal table tkomv[].
If any one came across this scenario can you please help me.
Request your valuable inputsHi,
Please check the copy control setting in VTAA.
Maintain the pricing type as "D" at item category level for the respective document type .
Hope this will resolve your issue.
Regards,
Krishna O -
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User Exit for Va01[ Return Order ]
I Have Written User Exit for Va01[ Return Order ] in MV45AFZZ,
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Regarding user-exit for customer return order in sales order creation
Hi,
My problem is when sales order type ZRE(Customer return) is created with refrence to Invocie i have to check the quantity in the return order is less than the original invoice or not.If quantity in return order is greater than invoice quantity then i have to raise error message.For this which user-exit is suitable in sales order program SAPMV45A.
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shyla kumarHi
Use can use MV45AFZZ AND MV45AFZB userexits
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GR Slip for Customer return Orders *(Order Type : RE)*
Dear Experts,
Please help me out in below requirement.
Customer return Orders (Order Type : RE) are entered and Goods Reciept done through Outbound Delivery.
Now, how can I do the set up to rpint the GR slip (WE03)?
I can see that it aleardy works fine for Goods recipet against a PO. But how is it done for Sales Orders?
Also let me know can I use MB90 only to process the GR slip?
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Shettyyou can reprint the output in VL03N, check for the output types & reprint using issue output to.
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ilango -
Dear All
while making Credit Memo for customer for the sales return from the customer, the credit memo is not posting in FI,
first we made credit document based on billing document (invoice) then delivery, PGI, and credit memo.
in the document flow its showing **credit for Return XXXX Blocked***
and when we check the processing status its showing "not posted in FI"
Please give the soluation for this, its very urgent
Thanks in advancehello, friend.
what you are experiencing is not an error but standard SAP settings.
when you create a credit memo request or sales return, these documents are automatically blocked upon creation. the setting is done in VOV8, CR or RE document type (respectively). look in the field for 'Billing block' and you will see an entry for 'credit block' or similar value.
when this block is removed either through during creation VA01, in change mode VA02 or through V23, you can now process the creation of the credit memo using VF01. again, this billing type is automatically blocked during save because of settings in the billing type. you can check this using VOFA and choosing billing types G2 and RE (respectively again). you can see the billing block.
after saving the G2 or RE billing type, the next step is to have the authorized party check and release this to accounting. this is done for single documents using VF02, then clicking on the green flag or clicking the path Billing Document > Release to Accounting. for collective releases, use VFX3.
regards. -
QM-Notification: document flow for Customer Return Order
Hi Experts,
I changed actionbox and made an FM to create a Customer Return Order (SD). It works.
And now I need the document flow in this QM-Notification, I try it with FM QMLR_CREATE_DOCUMENT_FLOW,
but I dont know, where to customize the Object-Types, QM-Notification is BUS2078 and Customer Return Order is BUS2102.
In which transaction or dialog or where do I have to say the system, that I want the document flow for this combination?
Thanks for Your help.
Bernhardyou have to put that logic in the FM. You can do it in the FM which is creating the return order or copy the FM - QMLR_CREATE_DOCUMENT_FLOW as custom FM and change the object to BUS2078.
Thanks,
Ram -
Can't create DN for sales return order
hi,all
when i create a return order,i can't create a delivery note for it, the error message is: Copying is not poss.because an entry is missing in Table TVCPL: ZLR ZRE RE. can everybody tell me how to solve this issue?Hi,
Please maintaine copy control for sales document to delivery document.
As you are using your own document types, there are no copy controles maintaine for your sales document type to your delivery document type.
Go to T. Code VTLA
This the t. code used to maintaine copy controls for sales document to delivery document.
Give Target Document as your delivery document type and source document type as your sales document type.
Otherwise you can copy standard copy control, RE -> LR
and put your document types i.e., ZRE and ZLR.
Now you can create return delivery.
Hope this is clear.
Reward if helpful.
Thanks,
Praveen -
Receiving credit for online delivered orders that are pickup for return
I'm having a frustrating time with online delivered orders that are pickup for return. Items picked up and confirmed via email on 8/8/14...why does it take so long to return to best buy master card. Plus still no replacement gift card or reissue of reward points. I just believe this should be easier.....please correct this. Order number is (removed per forum guidelines)
Hi Joseph,
Under normal circumstances, orders placed on BestBuy.com are immediately refunded once they've been returned to one of our U.S. retail stores or to our Findlay returns center. Based on your order number though, am I correct in understanding that you originally placed your order through your local store? If so, then this may explain why you haven't seen a refund yet -- in-store orders often require that customers physically visit the purchase location to finalize the return.
I'd be glad to point you in the right direction, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message -
Confirmation Control & Order acknowledgment disappears for a returns order
Hi Friends,
I have a requirement where in I have to update order acknowlegment no in a returns PO.
But as soon as we check the returns indicator at the line item level the Conf Control & Order ack are greyed out. If I uncheck the returns indicatoe they are available for input.
Please let me know why this happens. I have checked in screen layout for ME21N & RL doc type and the fields are maintained as optional entries.
Thanks & Regards,
Narayan.This is due to fact that Order acknowlegment is not possible in case of return PO.
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Restrict new price conditions in the return order and credit note
Dear Expert
We are facing a scenario where we make return order; the Price is copied from the invoice. And it is working perfectly. The system does not allow us to change the price.
The issue we are facing here is that user can input new condition like discount /premium and change the net value for the return order pricing, and this will reflect in the credit note for returns.
Is there a way to restrict the user from entering any pricing condition in the header or item conditions tab.
although we cannot change the original price coming from invoice referenced for return order, but the user can input new price conditions as below. This must not be allowed.
The price must come according to the Qty being referenced.
While making the credit for returns, the user has a chance of further making changes to the net value by adding new conditions. Hence this must also be restricted for any changes.
ThanksHi
Firstly,In copy control maintain anyone of the pricing types
D: Copy pricing elements unchanged
E: Copy pricing elements and values unchanged
To avoid all these things go with USEREXIT_FIELD_MODIFICATION but before going with the user exit,also check with transaction variant SHD0.
Regards
Srinath -
Hello every one,
For a return order, there is a credit for returns and a credit memo was invoiced with a zero amount value, how is it possible what could be the issue? I have checked the copy controls from re<re, the pricing is maintained as customer reserve and billing quantity as A -order related.
Please comment!
ThanksCheck if some one re-priced the order and original pricing condition have been modified.
Thanks
Ramesh -
Amount on Goods receipt for return orders is wrong with movement type 653
Hi All, I am sorry if it is a simple question because i am an abap'er.
My requirement is to create return sales order (with ref.to Billing document) and deliver and PGI for the return orders. This should go to sales order stock. Accounting document should be generated for material document and the amount should be picked up from condition type (if man.cond. type exist) else from material master.
1) Created a sales order (Bought in item cat) - Create PO (Non stock) - Receive goods (MIGO) - Create Delivery (VL01N) - PGI (Movement type 601 and special stock indic. 'E') - Create billing document (F2 type from VF01)
So far it is good. The account document is created (PGI - cost of goods) with correct amount as desired
The next scenario is if the material is returned? This is where we are having issues
Created sales order with ref.to billing doc. (S.O: RE. Item.Cat. Return Bought in (YRBI)... this is pretty much same as bought in except few things which are YRBI - Delivered - PGI (Goods returns. unrestricted) Movement type 653 - Problem comes here.
a) If i put special stock indic 'E' in 'Return bought in item.cat - There is no accounting document generated for 653 movement type.
b) if i maintain space instead of 'E' in return bought in item.cat - there is an accounting document but the manual cost is not copied to accounting document and it is picking up from material master which we dont want and The stock is not showing up in sales order.
I did my research (forum, OSS, google, and in help.sap.com) before posting here but no help.
I have checked account assignment categories for 'A' - (some post explained this) I tried changing values but no help.
I even tried changing the schedule line category to DN but no help.
I dont know what i forgot to change or check but i have tried everything what i know and from help from different sources ... still couldnt get it.
Original requirement is to make the return stock as sales order stock and this can also be returned to vendor. If there is a manual cost in return sales order, the PGI accounting document should be created with this condition value else from material master.
My pricing settings are good.
It would be really helpful if any one guide me to configure the process or atleast if anyone tells me what am i missing... .Have a look at any of the following notes:-
1) Note 171989 - Sales-order-related productn: Custmr exit COPCP002
2) Note 520000 - FAQ: Valuated special stocks
3) Note 557582 - User exit and valuated sales order stock
4) Note 580228 - Incorrect prices for materials procured externally
5) Note 983193 - Docu:Externally procurd material in valtd sales order stock
thanks
G. Lakshmipathi -
Billing date for return orders
Hi,
when creating return order (RE), without reference to any SD document, the billing date is default as current date.
But, when I create the return order, with reference to a billing document, the billing date is scheduled, based on the lead times etc..
I want to have it default as current date, with reference or not.. where/how is this configured?
Thanks,Check in VOV8 for your return order type where there is a field to propose billing date.
thanks
G. Lakshmipathi
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