Credit issue

Dear SAP Members
Could u pls tell me in what circumstances the removal of
credit block ( vkm3 & vkm4)woulkd not work properly.
i have set the credit settings in ova8 as Dinamic , out come = c
, status block ,open orders and open deliveries at sales doc.
now if a customers credit limit is 100,000 , his exposure is
107%,
now when we make an order, do availability check , confirm
quantity, and when we save the order it shows a mesage that
the static credit limit exceeded and allows to save the
order. but when we try to make delivery it says delivery
blocked due to credit check.
now to remove this block we need to do vkm3 or vkm4 , but
even after doing vkm3 and vkm4 it is not allowing to make
the delivery , that means it is not allowing to confirm
the quantities in the sales order. any one got any idea as
to why this is happening.I am confused because for some
customers vkm3 and vkm4 allows the release of the credit
block .

hello, friend.
most likely, the user authorization is restricted by the document value class.  in short, the user can release orders only if the value stays within a specified amount, represented by the document value class.
this means that the order can be released only by another authorized party, or that you need to be given authority for a higher document class.
another area that you can look at is the %credit that you are authorized to work on.  this is also specified in user authorization.
for this, BASIS and FI need to be informed.  if your request is approved, they will amend the user profile using PFCG.
regards.
Edited by: jonathan y on Nov 28, 2008 3:03 PM

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