Credit Memo is posting Debiting Customer Account instead of Crediting

Hi Gurus,
When i use SD Document Category "K" (Credit Memo) for Sales Order type "Credit Memo", first system shows all figures with Negative Sign "-" during my Pricing Condition maintanence at line item level of an Order (Credit Memo).
Second and most importantly, System is posting the figures as "Debit" to Customer Account when i do the billing for the Credit Memo.
If I change the SD Document Category to "C" (Order type), only then System Post the figure as "Credit" to Customer Account.
But the problem is, i cannot use SD Document Category "C", because SAP would not let me reverse the Billing Doc, as it looks for SD Document Category "K" and hence the incomplete Reversed Credit Billing Doc would sit in VFX3.
Pls advise, how can i fix/configure system with SD Document Category "K", so that, Figures are posted as "CREDIT" to a Customer Account.

Check the T.Code: VKOA, OBYC & OB40 settings for account determination.
Regards,
Rajesh Banka
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Similar Messages

Credit Memo is not released to accounting using VFX3 - Error

Hi SD gurus,
I have one problem. When the credit price adjustment is created and when the credit memo is created for the price adjustment. Credit memo is not passed to accounting. When i used to Release the document through VFX3 t.code i am getting error as Item Specified for invoice reference is not an invoice item.
I have simulated the same scenario in different system for me the it is creating the accounting document. But the user is unable to create the accounting document they are facing the above problem.
I have suggested them to cancel the credit memo and requested to recreate the invoice and check for release for accounting.
Please suggest whant could be the problem. It is urget.
Thanks in advance.
Regards.
SD Team

Hi SD Gurus.
I found the problem, The problem is due to the Posting status in Invoice header were the status shows error in accounting interface. For to rectify this cancel the invoice and recreate the same and it will get posted.
Regards.
SD team

Can a credit memo be posted with zero amount?

Can a credit memo be posted with zero amount? What would it mean, that the goods qty have been posted free of cost?
Pls reply...
Thanks,
Swati.

yes, It depends upon the procurement...
I have raised a PO for 100 pieces, But the Vendor will supply only in Dozens..
That means for 100 pices , we will receive 9 Dozens( 108 pieces)..
Similarly some times if it's a Fragile material , the Vendor will send more pieces as a buffer..
If IR Qty > GR Qty , it becomes Qty variance..
Similarly I received 100 Qty & 5 pieces are Sub-Standard, then I will raise Credit memo for that...
Edited by: Manohar Raju on Apr 30, 2008 4:58 PM

Issue with Taxes getting Posted to Customer Account in case o Free of Charg

Hi All,
We have a requirement in our project where we need to pay tax to government on   giving free of charge items to customers in a Sales order along with normal items.
But the tax should be not be charged to customer but to be born by us ( Selling company).( Since itu2019s a free of charge   , so customer should not pay the tax)
The Legal rule is that tax should be calculated on Cost of Goods .
We have done the necessary configuration to calculate this tax but when the account posting happen this tax is getting charged to customer account .
We want to change the configuration so that this should not be charged to customer but to be paid by us,
For example .
Product Selling Price = 1000 GBP
Free of charge , so 100 % discount = -1000 GBP
Net value of item = 0 GBP
Cost of Good = 100 GBP
Tax rate = 15 %
Tax = 15 GBP
This 15 GBP should not be charged to customer account   but to be paid by Selling company.
If anyone has faced a similar scenario and can give some pointers, please suggest.
Regards,
Divyanshu

Dear friend,
Maintain R100 condition type ie 100% discount in the last step of your pricing procedure, so when ever you sell item with TANN item category the value will become ZERO. Try this and let use know.
Regards,
Sudhir

Urgent help!!!!!!Regarding the Credit Memo for oracle project customer invoices

Hi,
Can somebody help me in this issue
we have a requirement from the users that they dont want the system to apply
the credit memo automatically on the invoice when it released from the projects
Scenario1: Invoice already been paid now they want to create a credit memo,
system dont allow them to cancel the invoice the only way as per the theory is
create a negative invoice and adjust it but the issue here is when ever you
create a negative invoice it creates as invoice not credit memo which will be
confusing to the users.
in this case can we use billing extension to create the transaction type as
credit memo when ever the invoice has negative amount?
Or let me know if there is a way to perform this step?
Scenario2: Invoice is created but they dont want to create a credit memo
against that invoice since it gets applied automatically, the customer
requirment will be they want to apply the credit memo for any future invoices
as requested
Is there a wya to have a credit memo created with out auto applying to an
invoice, so that user can apply when ever they want
what is credit memo on accoutn how it works with these above scenarios.
sicne i tried setting up but the credit meo or concession is getting appled to
the particular invoice automatically
need urgent help required on this issue !!!!!
Regards
Lavanya

Hi,
For Scenario 1 you have two options:
1) Update the AR transaction type extension for project invoice- Identify negative amount invoice and change the transaction type to project credit memo. This will update the transaction type on negative invoices before they are interfaced to Oracle AR.
This is preferred option
2) Update AR invoice Pre-processor to do the same thing.
There is no standard setup which will allow you to change trx type of negative invoices.
For Scenario2 - I dont think there is any direct way to create a credit invoice from Projects and keep it unapplied (again, apart from creating a negative amount invoice). You can create a credit memo in AR and use it to apply against future invoices.
Regards
Kaushal

Subesequent credit memo became Credit Memo upon posting.

Dear MM Gurus,
We were trying to post subsequent credit memo for our PO that has price changed, but when we post and save it from miro, when we check in PO it became credit memo. That's why the qty was been affected.
Any idea why upon posting it was change to credit memo?
Thank you in advance.

HI Tina,
If you enter a subsequent credit, the system suggests the entire invoiced quantity, but no value. The maximum quantity that you can subsequently credit is the quantity that has already been invoiced. You can only enter a subsequent debit/credit for a purchase order item if an invoice has already been posted for this item.
it is std SAP functionality.
Suppose PO is of qty 100 value 2000 and sub. credit is posted 200
Now in PO history
        Qty         Amount in LC
WE 100        2000      (GR entry)
RE -L 100     2000      (IR entry)
NB -L 100-   200-   (Subsequenty Credit)
system consider charge subs. credit for whole invoice qty which is alreday posted.
Here system is not reversing any qty but posting in refrence to that qty.
Hope help u !
Regards,
Pardeep Malik

Can this credit memo be posted?

Hi,
I have tried and failed posting the following credit memo. Is there any reason why sap doesn't allow me to post such a credit memo?
Vendor amt: -48
Vendor tax: 120
First Item amt: 2399
First Item tax: 121
Second Item amt: : -2567
Second Item tax: -1
Both items have the same tax code.
Any help is appreciated. Thanks.

Please tell what is the error you are getting.
I feel debit and credit amounts are not matching. As per your query if '-' stands for credit and rest all debit items, there is a balance remaining.
Reply me if i am wrong.

Credit memo and debit memo

Can some one kindly explain the img config step by step and how to check this setting in easy access.
Thankyou in advance
Rewards are assured
Best regards,
R.Srinivasan

REFER BELOW REWARD IF HELPS
Debit note and Credit note? What is the purpose? How we create?
1. A transaction that reduces Amounts Receivable from a customer is a credit memo. For eg. The customer could return damaged goods. A debit memo is a transaction that reduces Amounts Payable to a vendor because, you send damaged goods back to your vendor.
2. Credit memo request is a sales document used in complaints processing to request a credit memo for a customer. If the price calculated for the customer is too high, for example, because the wrong scale prices were used or a discount was forgotten, you can create a credit memo request. The credit memo request is blocked for further processing so that it can be checked. If the request is approved, you can remove the block. The system uses the credit memo request to create a credit memo.
You can use credit memos in Sales and Distribution (SD) for assigning credit memo requests to the open invoices and in Financial Accounting (FI) for assigning credit memos and payments to the open invoices and carry out clearing with them. If you use both Financial Accounting (FI) and Sales and Distribution (SD), there is a 1:1 relationship between the credit memo request and the credit memo item posted in Financial Accounting (FI). As soon as you bill the credit memo request together with other sales orders, or distribute the items of one credit memo request to several billing documents, the assignment is no longer valid and the system will not process it.
For credit memos, credit memo requests, and payments, you have the following assignment options:
- Assignment to a single invoice
- Assignment of a partial amount to an invoice
- Assignment to several invoices
When you post credit memos, the payment programme processes them automatically. If the credit memo is specifically related to a particular open invoice item, the payment program automatically attempts to offset the credit memo against the open item. If it is not possible to completely offset the credit memo against an invoice, you can post a debit memo to the vendor, who is to reimburse the amount. Then you can apply a multilevel dunning program.
3. Debit memo request is a sales document used in complaints processing to request a debit memo for a customer. If the prices calculated for the customer were too low, for example, calculated with the wrong scaled prices, you can create a debit memo request. The debit memo request can be blocked so that it can be checked. When it has been approved, you can remove the block. It is like a standard order. The system uses the debit memo request to create a debit memo.
4. As mentioned above, creating a credit or debit memo request enables you to create credit or debit memos based on a complaint. For this first create a sales document with the order type for a credit or debit memo request. You can create the debit or credit memo requests in the following ways:
Without reference to an order
With reference to an existing order
Here you enter which order the complaint refers to.
With reference to an invoice
Here you enter which invoice the complaint refers to.
In all cases, you specify the value or quantity that should be in the credit or debit memo
5. You can block the credit or debit memo request from being billed in Customizing. Go to Sales -> Sales Documents -> Sales document header -> Define sales document type and select the billing block field in the billing section. This request can later be reviewed along with similar ones, - if necessary, by another department. The request for a credit or debit memo can then be approved or rejected.

Error in Releasing to Accounting for Rebate Credit Memo

Hi All,
I have a requirement to post from a credit memo rebate settlement an A/P posting document rather than
an A/R posting document (payment made against vendor rather than customer).
I am using the standard SAP user exit EXIT_SAPLV60B_008 to convert A/R document to A/P document.
In the internal table XACCIT, the following fields are changed in order to achieve the results above:
Accounting document type (BLART)
Posting Key (BSCHL)
G/L Account & P&L Account (HKONT)
Customer (KUNNR) - if filled, clear out
Vendor (LIFNR) - get from KNA1 table
Tax Code (MWSKZ)
Payment Terms (ZTERM) - get from KNB1 table
Tax Conditions (KTOSL)
Branch Details (FILKD) - if filled, clear out
The rebate credit memo have been generated but not able to release to accounting. When i try to release
to Accounting via VF02, the following error is generated:
'No Account is Specified for item 0000000001'.
All substitution seems to be complete. Could you let me know the possible cause of this so that I can further investigate on this issue.

No Account is Specified for item 0000000001
Normally system will throw this type of error if the corresponding billing document / credit memo does not have the Account Assignment Group of that customer. To check that go to VF02, key in the credit memo reference and execute. There click from top menu bar "Goto => Header => Header". There you can see a field "Account Assignment Group". Check whether it is blank. If so, press F and save.
It could also be due to improper of G/L Account assignment in VKOA
thanks
G. Lakshmipathi

During credit memo processing system is picking inventory account

Hi Experts,
When we do credit memo, wrong posting are coming i.e. vendor a/c is debit and inventory account is credited why inventory account is coming instead of gr/ir account. Stock is available. Please find the attachment of credit memo entries
Regards
Badri

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Clearing Customer Accounts with a credit balance

Hello Gurus,
We have a requirement to use automatic clearing to clear down customer accounts where the credits exceed the debits and leave an AB document on the customers account for the remaining credit balance.
I think I should be able to acheive this using OBA3, but I can't work out what I should be populating
Any help would be appreciated

In the customer master assign a different credit memo term than the payment term.
Try changing the credit memo term for 3rd Invoice as such it do not fall in your selection criteria.

SAP HCM - Payroll Posting - Finding personnel number for a credit Memo

Hi,
We are currently trying to trace the personnel number associated with a vendor posting from HR-FI. A credit memo has gotten generated against the vendor (union dues vendo).
The FBL1n transaction yields only a consolidated result.
The document number on FB03 displays the line item but without pernr
The PPOIX, PPDIX, PPDHD, PPDIT, REGUH, PAYR and the T51R... series have not yielded the pernr for the specific line item.
The information we currently have:
Run Id:
Document Date:
The amount on the credit memo:
The posting document number:
The transfer line number from HR to FI
Line number on the posting document:
The payroll area of the employee
The wage types associated with the vendor
Need your help on the following:
1) Is there a different place that credit memo needs to be looked into? Have we missed out any table?
2) How do I use the posting document line number, the transfer line number, the document number and run ID in PPDIX to track down the pernr?
Thanks,
Amit

Hi Ted,
Thanks for your response.
One thing I missed out in my original post is that this is third party posting entry.
I have the LINNUM and RUNID. But when I input those values in PPOIX, the search is not returning any results.
This is a third party posting so my EVTYP=TP. Is PPOIX geared to return only PP values? Is there a way I can find the PP correspoding to these line items.
I encountered a couple of problems when I ran through the flow.
From credit memo (FI posting document BKPF), field 'AWKEY' is the reference document back to posting document on payroll site.
I got the AWKEY
Use BKPF-AWKEY and GL account on FI line item you're interested in (BSEG-ALTKT) to get field 'DOCLIN' in table PPDIT (PPDIT-DOCNUM = BKPF-AWKEY, PPDIT-HKONT = BSEG-ALTKT) .
When I looked at BSEG table, I noticed that ALTKT and HKONT are different.
The HKONT has the same GL account as the GL account in BKPF. Itu2019s a/c payable outstanding checks.
But ALTKT value has an account I couldnu2019t get in chart of accounts. Probably a clearing account? Also the original Accounting document line item has a vendor a/c which I believe is in turn linked with G/L account.
So when I input DOCNUM, HKONT in PPDIT, my search is not returning any results. For that matter even with BSEG-HKONT that I described above, it is not returning any results.
Use PPDIT-DOCNUM, PPDIT-DOCLIN to get 'RUNID' , 'LINNUM' from PPDIX (PPDIX-EVTYP = 'PP', PPDIX-DOCNUM = PPDIT-DOCNUM, PPDIX-DOCLIN = PPDIT-DOCLIN).
Since evtyp under consideration is TP, this is not returning results. If I take off the PP input, it does return Line Number and Run Id.
Use PPDIX-RUNID, PPDIX-LINNUM to go get PERNR from PPOIX (PPOIX-RUNID = PPDIX-RUNID, PPOIX-POSTNUM = PPDIX-LINNUM).
Does not return any results.
Sincerely appreciate your help.
Thanks,
Amit

Cancel credit memo genarating wrong accounting document

Hello,
We are facing when we Cancel sales credit memo credit memo genarating wrong accounting document entry in production system.
I have checked the billing type for credit memo s1 and cancel credit memo in production system configuration
Cancel credit memo is hitting document type RV instead of AB in production system
I have checked the oba7,vofa.
Please provide the clarification.

Hi,
In Billing type defination, VOFA, if the document type is left blank, then system by default picks up RV.
Please check your billing document type and check if document type is left blank, this could be a reason why system picks up RV instead of AB.
If you want system to pick up AB then in Cancellation billing type document, enter document type as AB, this should work.
Regards,
Malini

Cancel the Credit memo genarating wrong accounting entry

Hello,
We are facing when we Cancel sales credit memo credit memo genarating wrong accounting document entry in production system.
Same scenorio i have replicated in quality system and working fine.
I have checked the billing type for credit memo s1 and cancel credit memo in quality system and production system configuration is same why it' hitting wrongly.
Cancel credit memo is hitting document type RV instead of AB in production system but same it's correctly in quality system.
I have checked the oba7,vofa.
Please provide the clarification.
Regards,
Satya

Hello,
For document type RV we have maintained reverse document type AB.
For document type AB we have maintained reverse document type AB.
S1 is billing document type we can not map in OBA7 with documen type RV.
Please give me your inputs.
regards,
Satya

Credit memo and subsequent GL account

Dear All,
I would like to clarify 3 point below.
when i do credit memo on full quantity, the double entry is hitting vendor and GRC account.
when i do credit memo on part quantity, the double entry hitting vendor GRC and stock account also.
when i do subsequent debit or credit, double entry hitting vendor and stock account.
1) May I know why credit memo, full quantity only hit GRC whereas part quantity hit GRC and stock?
2) May i know why subsequent debit/credit hitting stock account only?
3) credit memo must have to create return PO? without return PO can?
Thanks

Hi
credit memos and subsequent credits can be used to adjust the amount due to the vendor.
we usually receive a credit memo from a vendor if you where overcharged.
as in case of invoice .creit memo refer to purchase orders or good receipt
when you post credit memo,the total invoice quantity in the po history is reduced by the credit memo quantity.the maximum quantity you can make a credit for is the quanitty that has alredy ben invoiced.
During Credit Memo, It is making same accounting entires as it makes during Invoice posting
Regards
kailas ugale

Credit Memo is posting Debiting Customer Account instead of Crediting

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