Credit memo request to correct Sales order after customer payment

Hello all,
Could you please give me any suggetion on this issue:
We uploded sales orders from legacy system into sap and create invoice but we made a mistake, we didn't take into account a discount in price conditions.
The Customer payment is correct and also uploaded from legacy system.
I'm required to correct the difference by doing a Credit memo request and credit memo with reference to sales sorder, so my questions :
Do I create credit memo request with ref. to SO for all items, quantities and price or just for a discount amount (what i think) ?
Any input will be appreciated.
Thanks.

Hello Farouk,
If you know the discounted amount for each account then as per my view you directly can create credit note from the FI side so manage the differences.
Please wait for more suggestion from FORUM.
Regards
AG.

Similar Messages

How to create a credit memo for an existing sales order !

Can any body help for how to create a credit memo for an existing sales order !

Hi,
It is actually possible to create credit memos from sales orders though it is not followed in most of the scenarios.
We have got a scenario in commodity trading that a sales order will be created with positive value. Once the swaps are settled by the portfolio mngt team, if we have to give some money to the payer, then a credit memo will be greated (as in their case all invoices will have only +ve value as net value) with reference to the sales order. In the copy control, the main field to be taken care of at itme level is the PRICING TYPE for which a value of F has to be maintained. This will convert the sign of the values and fix them. Now a credit memo will be created for teh saels order.
In this case, the document cateogyr of sales order will be C in VBAK, but it will be K in VBFA table which is the table for document flow.
Hope this answers your question. You can reward if it helps you.
Otherwise the normal process is
SALES ORDER---INVOICECREDIT MEMO REQUEST----CREDIT MEMO

Re: Creating credit memo with reference to Sales Order in ICWC

Hello gurus
I am new to CRM and we hv ECC 6.0 & CRM 6.0 in our environment.
We have a process where a Credit Memo Request is created with reference to a Sales Order.
Now till this point we had launched VA01 in the ICWC and were creating the CMR with reference to the Standard Order.
Henceforth we want to move this to the CRM ICWC.
In ICWC we create Standard Sales order using Work Center IC_BT_SLO tied to the Navigation profile.
I am looking for some way of copying this order to a Credit Memo Request in the ICWC.
I tried adding the Complaints button on the navigation profile ... however it creates a new CMR ... not sure how to enable copying it from the Original Sales order in ICWC
Any thoughts ?
Thanks
Vinit

closed
Edited by: vinit parkar on Sep 1, 2011 4:25 PM

Creating credit memo request - V1 498 / missing order quantity

Hi Experts,
could any of You pls help me with a credit memo creation issue?
I credit memo needed to be created based on invoice, so configuration and copy control is done as usual, but I have a failure during CR order creation referring to an invoice F2.
I got an error message: V1 498 - Credit already exist for item... - and no qty is transferred to new document
I have gone thought the threads on Forum, but none of the suggested solution was appropriate to solve the issue:
- the document flow is updated in copy control ,
- I can no remove the schedule line flag at VOV7 - the order qty will be missed but target qty is used, and end up incompletition (VU 019 error messge), so billing is faile
- completition control set as B at VOV7,
Still have the problem
Could any of You pls help me - answers will be appreciated.

V1 498 - Credit already exist for item...
What the above message means is that lines items have already been used as reference for the creation of credit memo request(s).
Create a new sales order, delivery and billing document. Then create credit memo request with reference to this new billing document and test.
In VTAF copy control, at item level, field "Pos./neg. quantity" dictates how the quantity in the source document is affected by copy control.
PS - I tried to create credit memo with reference to billing document (F2), there were no issues there. Therefore I am taking that the issue is with credit memo request (copied with ref to billing document F2)

Credit Memo Request for intercompany sales process

Hi Experts
I try to find SAP notes regardsing the credit memo request for intercompany related issue but I can
not find any nates. The customer return the goods with 2 different
scenario :-
-Return with credit
-Return with replacement.
Can anybody explain how this 2 scenario perform in the SAP
intercompany sales process. Appreciate for your help. Thanks in advance.
Regards,
Jennie Tan

Already answered
Enter IG (internal credit memo) as the billing type for intercompany
billing for order type RE.
Cust-Sales/distrib-Transactions-Billing-Intercompany billing-Order types
Intercompany billing always refers to a delivery
Processing flow will be:
1. Create returns request invoice receipt (with or w/out reference)
2. Create returns delivery and goods receipt
3. Create credit memo invoice receipt for customer for 1.
4. Create internal credit memo for 2.
Therefore you must make the following entries in the document flow
for billing documents:
Target BillType        DlvType              ItemCat
a)    IG                  LR
b)    IG                  LR                    REN
Parameters for entries:
For a) Copying requirement: 14 Dlv.-rel.header IV
      Copy item no.: x (Check and decide yourself)
For b)Copying requirement: 15 Dlv.rel. item IV
      Data VBRK/VBRP      : 1 Inv.split (sample)
      Billing quantity    : B
      Qty/itm val.pos/neg : +
      Pricing type        : G
Also, refer following SAP Notes
13160 - Returns with intercompany billing
24756 - Credit memo requests with inter-company billing
652007 - Reporting internal credit memos on arrival side
11980 - Intercompany billing with order-related billing document
164074 - Problems for internal invoices on returns
Thanks & Regards
JP

Credit Memo Request for New Sales Organisation

Hi Frnds
I have a requirement in which i need to create a Credit Memo Request for the newly created sales organisation using the old billing document number created for old sales organisation.Please kindly help me in this regard.
Thanks in Advace
Sowmmya B

Hi,
Did you try creating a CMR online ??
Regards

Credit Memo with reference to Sales Order

Dear Friends,
I am trying to configure customization for the new billing document type (Credit Memo) with reference to an existing sales order, and i want the new billing type also to be listed in the billing due list when we create the invoices with transaction VF04. Can you pl. advise me the parameters that need to be considered importantly in customization. Or even a document link would be much appreciated.
Thanks in advance.
BR,
KP

Hi,
In VF04 you can give different billing type.
So in that you can also add your newly created billing type to show in the billing due list.
If you want your sales order should consider your billing document only then do the setting in VOV8.
If you want to some thing else then please let us know clearly.
Regards
Raj.

Credit Memo Request already exists for item & 1 , & 2, etc

Hi SD guru's,
I am trying to create a credit memo request in reference to my sales order invoice and i am getiing this warning message "Credit Memo Request already exists for item ".
How is this possible,when i am creating the credit memo request only for the 1st time. Message number displayed is V1498, can you please help me solve this issue.
Also when i manage to enter into the credit memo request document by pressing enter to all those warning's, i am asked to enter the target quantity. How do i handle this? since i have maintained order quantity in my sales order and my sales invoice.
Message number displayed is V1498, can you please help me solve this issue.
Waiting for your kind help.
Regards
Ravi.D.Mansharamani

Hi,
You can control the quantity to be copied into Credit memo request through Copy Controls Quantity Update.
The the same quantity will be copied from the reference document into target document.
You are getting error as Credit Memo Request exists , because you have created the Credit Memo request for full Sales Order Qunatity.
Regards
Krishna

Credit Memo Request - Warning Message

Hi,
We need to have Warning message to be displayed when we have the credit value exceeds the invoice value during the Credit Memo request creation with reference to the invoice.
Currently, as per SAP Standard the system is throwing an information message when the credit value exceeds the invoice value.
In the same requirement, we need to have a report for which we have the credit value exceeds the invoice value.
Please help !
Regards

Hi,
You can control the quantity to be copied into Credit memo request through Copy Controls Quantity Update.
The the same quantity will be copied from the reference document into target document.
You are getting error as Credit Memo Request exists , because you have created the Credit Memo request for full Sales Order Qunatity.
Regards
Krishna

Return order and credit memo request

Hi SD guru,
If goods returned by the customer then what is the appropriate sales order type i should use means whether i have to create the credit memo request or return sales.
Please elaborate both scenarios where exactly i can use sales order type return and credit memo request.
Thanks
saj

hi sajid
when ur creating the Return order use the doc type RE in standard
followed by return delivery LR adn billing ths nothing but the creditmemo.
if your supposed to just adjust the values . then use the G2 credit memo request , with reference to the billing doc for which ur intending to issue the credit memo,and credit memo by billing the same .
hope this answers your question
reward if helped
regards
giri

Diff bet credit memo and credit memo request

Hi
Can any one tell the difference between Credit Memo and Credit Memo Request
Thanks in advance

Hi,
Below is the information on crdit memo request.
Definition: A credit memo request is a sales document used in complaints processing to request credit for a customer.
Use: If the price calculated for the customer was too high (for example, with the wrong scaled prices or because a discount was forgotten), you can create a credit memo request. The credit memo request can be automatically blocked for checking. Once it has been approved, you can remove the block.The system uses the credit memo request to create a credit memo.
Structure: A credit memo request is another type of sales document like a standard order. For more information on sales documents, see Working with Sales Documents.A credit memo request starts the billing process.
=============================================
Below mentioned is the information on Credit Memo.
Definition: The term credit memo always refers to a credit memo from the vendor. Therefore, posting a credit memo always leads to a debit posting on the vendor account.
Use: As in the case of invoices, credit memos refer to purchase orders or goods receipts. They are used to correct the purchase order history if the quantity invoiced was too high, for example, if an invoice was too high or if part of the quantity was returned.
When you post a credit memo, the total quantity in the purchase order history is reduced by the credit memo quantity.
If you do not want the total quantity invoiced to be reduced, you must post the credit memo as a subsequent credit.
Hope this helps. Please let me know if you need more information and please assign points.
Rgds
Manish

Creation of sales order(Credit memo request) w.r.t invoice

Hi want to create a Credit memo request (sales order) with respect to a invoice.
Can any body suggest me a bapi or Fm which will directly create a sales order with input as invoice number?
Also all mandatory import export parameters to be filled?
Thanks in Advance,
Rohan.

You should be able to use one of these BAPIs (depending on your release - the ...2 one is the lates and greatest, it seems):
BAPI_SALESORDER_CREATEFROMDAT1
BAPI_SALESORDER_CREATEFROMDAT2
BAPI_SALESORDER_CREATEFROMDATA
You'll find a lot of information on them anywhere, please use search. There is also a decent documentation available for each one of them.
The invoice reference will have to be entered as follows (note that it's always at line level):
    order_items_in-ref_doc = <invoice number = VBRK-VBELN>.
    order_items_in-ref_doc_it = <<invoice line number = VBRP-POSNR.>.
    order_items_in-ref_doc_ca = 'M'.   " or whatever category is applicable
Keep in mind though that BAPIs do NOT always work the same way as VA01. If, for example, you have the requirements and copy routines (VOFM), they might get bypassed when creating an order with BAPI.
Any follow-up questions I'd suggest to post in ABAP forum. Good luck!

Cost center in Sales Order/Credit memo request

Hi SAP Gurus,
There is a requirement from our client. They are processing Credit Memo from SD VF01 via Credit memo request. The want to assign Cost center in the line items which is greyed out at the time of processing in VF01.
I also verified in the Credit memo request in VA02 even there is no field available for to maintain Cost center in line item so that at the time of billing it can derive.
Please advice whether can we assign the Cost centers in Sales order/Credit memo request line items?.
Regards
NTH

Hi NTH,
In the standard system, the field cost center is only ready for input
if the sales document category is VBAK-VBTYP= I (that is, order without
charge). For all other order types, you can make it visible by entering
an order reason provided that the combination of the sales area and the
order reason has a cost center assigned in OVF3. To change this standard
behaviour, USEREXIT_COBL_SEND_HEADER can be used. There you can find a
short example on how to make a field visible and modificable in the
account assignment screen.
Moreover, please take into account that the account assignment to a cost
center is possible only at header level. So it is not possible to
insert the cost center at item level, you can only insert it at header
level.
The cost center determination takes place in
FV45KF0V_VBAK-KOSTL_ERMITTELN and is reading from table TVAUK.
This table can be maintained in transaction OVF3.
If you wants to be able to enter the cost center manually in the
account assignment screen (header level), you can use the user exit
FV45PF0C_COBL_SEND_PBO_VBAK (SAPMV45A) - there you can find a short ex
ample on how to make a field visible and modifiable in the account
assignment
I hope that this information is of assistance to you. Thanks!
Regards,
Alex

Regd creation of New Sales Order Type - Credit Memo Request

Hello Gurus,
I have created a New Sales Order Type as per the given requirements. This is a Credit Memo Request. I have done all that are needed from SD perspective.
Can you please let me know what needs to be done from FI-CO perspective when a New Sales Order Type is created and this is a Credit Memo Request. If some one can let me know the customizations that needs to be done it will be very helpful for me.
Thanks,
SNK.

Hi,
As per my understanding, there is nothing to be required from FI-CO perspective, in case when you defined a document type in SD.
During the sales order processing the SD-FI interface happenes for following activities
1) Credit check (In case you use Credt management)
2) Tax determination
For more knowledge
go through the link given below.
http://www.sap-img.com/sap-sd/link-between-sap-sd-mm-and-fi.htm
Hope it helps,
Regards,
MT

Copy a sales order to creade a sales order credit memo request

Hi,
I copied a sales order from i.e. 100.000 (type ZMA) to another one i.e. 200.000 (type ZCMR), the last one is a Credit Memo Request.
Now when I try to create the credit memo by VF01 for the sales order 200.000, I'm getting the error message: ZCMR ZPOS cannot be invoiced with billing type ZCM.
I would create the credit memo from the sales order type ZCMR
Is this possible ?
Best Regards

Hi,
In general the Credit memo request would be created referncing the Invoice.
In your case, you have mentioned that credit memo request is created a Sale order. Not sure of the specific scenario if you have any,
on point 2, yes, you may create Credit memo referencing the Credit memo request.
In all places, check for the copy controls from the preceding document to the successing one.
If this helps, Text Removed
Regards,
VBASHA.
Edited by: Lakshmipathi on Feb 3, 2012 5:13 PM
Dont add such comments and deviate the forum rules

Credit memo request to correct Sales order after customer payment

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