Critical Updates

I hate when things start downloading in the background when I'm on the computer.
I have turned off automatic updates on other programs so I can choose times that are convenient for me for my computer to go off and install things.
Tonight a "Critical Updates" program from Verizon started on my computer.
I'm not happy.
I have looked all over and I can not find any place where I can modify this setting. I can't choose to turn it off completely, or choose to have it check on shut-down, etc.
Does anyone know where these settings live?
I don't really want to open yet another support ticket. this should be simple.
BTW... How about online access to tech support for FIOS?

RGrammer wrote:Tonight a "Critical Updates" program from Verizon started on my computer.
What Verizon software do you have on your computer that it would be updating? Since there is no software from Verizon required to get connected, I assume you have something else installed. (VISS, In-Home Agent, etc.)
RGrammer wrote:
BTW... How about online access to tech support for FIOS?
There's a Live Chat option on the Contact Us page. I use it just about every time I need tech support.
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Similar Messages

No Internet Connectivity Following Windows 7 Critical Update August 19th 20112

I experienced a Windows 7 automatic update (Downloaded and installed August 18th 2012 - evening) and when I attempted to access the internet on August 19th, I had no connectivity. Issue is not with wifi or service provider since another laptop functions
normally. I went to system restore as of 15th August and was able to access as normal. But upon closing down the session, the absence of the updates triggers another Windows 7 update automatic install and the exact symptoms return upon restart. Any idea
what the critical updates were for this period and which of them would cause this failure? Are there clear instructions available for starting from an acceptable state (August 15th) and only adding the updates that are compatible? What are the implications
of not installing a Windows 7 critical update? What resident programs are likely sources of incompatibility. I have the usual assortment of annoying Dell crap on my system and I use Mcafee antivirus (which is current and has completed a scan finding
nothing since this problem) but not a whole lot of other software that I can imagine would cause a conflict.

You're welcome!
If you find the one that's causing the problem, Google the KB number and see if anyone else has had a problem with it, and what they did to fix it. Odds are, missing one update is not going to put your system at serious risk.
I would imagine that if there are enough logged complaints about an update, there would be an updated update (like that :-)? ) some time in the future. It has happened before. I wouldn't put too much stock in Microsoft monitoring these forums closely, but
I'm sure they must have something in place alerting them of a mass of particular problem posts.
I can't comment on the "Jumpstart wireless filter adapter" setting since I don't have that option on my laptop's wireless adaptor properties.
Edit: Please read this thread in the Answers forums if you have McAfee:
http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/i-have-internet-access-on-ipad-but-no-longer-have/1f4b8e41-3d49-471c-9481-da86d1c04c61?msgId=01e498cc-919f-4958-b3eb-a38de57780c6
SC Tom

TouchSmart 520 Windows 7 Home premium Problems after critical updates

After my TouchSmart 520 auto ran critical updates on 13 Feb 2013,I cannot connect to Internet at all.It was still able to connect to my home wireless network.
I did a systerm recovery, to restore up to just before the critical updates on 13 Feb, then it's able to connect to internet. After that, it auto ran critical updates 2 times, and the same problem started.I have done the system recovery again and now turn off the downloading and installation of critical updates completely, but this should not be long term solution.
Has anyone encounter same problem or is able to help me on this? What else do I need to do?
Appreicate any help.TIA!

Hello sgcosimo,
You’re not able to connect to the internet after updates have run. I’ve had that happen before and usually Microsoft will send out an update that fixes the problem a few days later.
You can try to run the updates again to see if you still get the error.
If you’re still not able to get online, go into device manger and uninstall the Wi-Fi adapter and restart the computer.
Here is a link to uninstall the adapter.
Let me know if this helps.

Windows 8 critical update crashed lost browser and all history and tabs how do i get old browser

Install Windows 8 Critical update; computer crashed and lost everything; Microsoft OS will not let me back into programs, keeps blocking me and gives me a temp password so I can still use PC. Had to reinstall FIREFOX, can't recover old browser and my very important tab. I can't get to backup file and Microsoft is unable to fix the problem, so I am starting from scratch. Tried to use Profile information but it contains only my current profile.
Hope you can help.

If you do not have the original profile folder and its contents, or some backup of that; there is not anything we can do to help.
*Do you have any forms of backup at all ?
*Did you sync with another device ?
I am assuming the original hard drive has been reformatted, or is totally unusable.

HP Pavilion Elite e9220f crashing repeatedly after critical update

HP Pavilion Elite e9220f, Windows 7 64-bit.
Crashed on 5/9/13, wouldn't reboot. Freezed with blinking cursor in upper left corner of blank screen after HP splash screen.
Changed HD from RAID to IDE mode in BIOS and Windows started but crashed with blue screen on trying to install the IDE controller driver automatically after start-up. Blue screen crash codes indicated the hard drive controller was the source.
System Restore lists several critical updates for Windows over the last few weeks. I ran System Restore in safe mode to 5/4/13 restore point, then rebooted to safe mode for confirmation of restore, and it then booted normally and successfully installed the IDE controller driver, but then crashed again as soon as subsequent critical updates were reinstalled. Disabling Windows Update via services.msc then restoring to 5/4/13 again finally stabilized the system, able to use normally without crashing.
To try to solve the underlying problem preventing further critical updates and allow me to turn on Windows Update again, I found the firmware update on HP's site for the hard drive, WDC WD10EADS-65M2B0, from version B0 to BX. However, after updating the firmware to BX, Windows now crashes upon starting even still at restore point 5/4/13 or even all the way back to 4/28/13, and now before it can even attempt to install the IDE controller. In otherwords, updating the firmware made it worse. The system is again unsable.
Anyone else having this problem?
JoEbYX

I agree that it is inexplicable, if that was indeed the case.
If the PC has a single drive, then it makes zero sense to use RAID mode. RAID is an acronym which stands for redundant array of inexpensive disks. The use of any form of RAID (0-5) requires a minimum of two physical hard disks.
AHCI and IDE are the only viable options with a single hard disk.
Did you make a backup or image of the hard disk?
What is the installed OS?
You will need to enable the SATA msAHCI driver in the operating system as this Microsoft document explains. Use the Microsoft Automated Fixit on the document to resolve the issue. It will take care of the registry change required. Afterwards you will need to enter the BIOS and verify the SATA mode is set to AHCI and if not, change it to AHCI before the next boot into Windows.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Critical update won't load for office 2011 released 2.10.15

A critical update appears for Office 2011 released 2.10.2015 14.4.8 113.6 MB
This update fixes critical issues.
As soon as it goes through all the install process, it says it was successful, Then it immediatlely shows up as a critical update needed AGAIN.
I can't figure why it will load.
Thanks

Does the ext directory have the php_oci8.dll? In the original steps the PHP dir is renamed. In the given php.in the extension_dir looks like it has been updated correctly. Since PHP distributes php_oci8.dll by default I reckon there would be a very good chance that the problem was somewhere else. Since this is an old thread I don't think we'll get much value from speculation.
-- cj

Critical Update 7.1 for Acrobat Pro 7

I am unable to download the Critical Update 7.1 for Acrobat 7.0. Win 8.1 starts to churn, then dies. Is there a way to get this update?

Generally updates are available from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows, but with AA7 that is not going to solve the problems you are likely having. There are some workarounds that can get you some sort of a working system possibly, but it is strongly recommended that you purchase AA XI as suggested by TSN.

When logging on it says critical update install as soon s possable .I have tried for 3 weeks and it never downloads.

Have not been able to upgrade the critical update that appears when I boot up

delete the app on itunes (on PC) then download it again.

Internal HDD no longer detected after Critical Update Windows 8.1

After installing the critical update that was released on Jan 2015 for Windows 8.1, my internal backup HDD started acting up. First, issues arose when it took an usual amount of time to open any folder. However, after trying a few times I was able to see
thumbnails and was even able to load a .mov file. Concerned something was failing, I tried to copy a folder with .jpg and .mov to my primary HDD but froze. I rebooted to see if it would resolve the issue but now no thumbnails would display and upon clicking
a .jpg, I get an 'Invalid File' in red with black background on Picture Viewer. I did a system restore back to the date before the critical update and now my HDD is completely gone from my computer. I tried working with MS tech support where he controlled
my PC to 'repair system update' which was successful then tried to do 'sfc /scannow' in cmd prompt which detected corrupt files.
Any suggestions please?

Hi HarryVeeh,
Till now no compatible issue about update Jan 2015 and storage device in Windows 8.1 has been reported. And since you mentioned that there is system corrupt files, it might be caused by corruption in boot section area of hard drive.
Please reconnect your hard drive first and make sure it is visible in BIOS.
Open Disk Manager and check if you could see your 2nd hard drive, if it is visible try to assign a letter to it.
Right Click on the Drive > Change Drive Letter and Paths > Choose a letter.
Once this is done you'll be find your 2nd HDD when you open My Computer.
If you can't then you'll definitely need to format it.
Repair your system corruption by using DISM tools:
To use DISM, make sure you have connected to internet.
1. Press the Windows Key on your keyboard and X to open up the Power User Tasks Menu
2. Run Command Prompt as a administrator.
3. When command prompt opens, copy and paste the following commands into it, press enter
DISM.exe /Online /Cleanup-image /Restorehealth
Wait for this to finish before you continue (approximately 15-20 minutes)
For more information about DISM tool:
https://technet.microsoft.com/en-us/library/hh824869.aspx
Regards

HT1338 one of my programmes tells me there is a critical update for my MS Office for windows (office 10) but I seem unable to be able to find anything but Apple on my Apple - how can I update it and automatically

Hi Guys,
One of my programmes tells me there is a critical update for my () Office for Mac (office 10) but I seem unable to be able to find anything but Apple on my Apple - how can I update my office for Mac?
I have deayed the latest OS Software update because of this.
I am not a great computer guy - just want to use it. Thanks in anticipation, cheers, smepeter

smepeter wrote:
The former sent me straight to Microsoft but none of the updates indicated that I noticed gave me an answer using Lion software ...
smepeter
There are no specific updates for Lion or Mountain Lion. The Office updates are for all OS's.
Go here: http://www.microsoft.com/mac/downloads
Then, click on the version of Office that you have. It will list the updates that are available.
Also click on Additional Tools. Download and install the update for Auto Updater.
Note that Microsoft's updates for Office are usually not cumulative, so you must install them all in order.
The Auto Update app will find the ones you need and install them.
From any Office App, go to the Help menu and select "Check for Updates." It will open the AutoUpdater.
The current version is in /Library/Application Support/Microsoft/MAU2.0

I attempted to download a "critical" update for Excel, however, it failed. When I try and open an excel doc I am not able to ~ can anyone help???

Hello - I attempted to download a "critical" update for Excel, however, it failed. I shut down the computer. Now I am not able to access docs in excel either ones I have already created or create new ones. I continue to get an error message. Please help!!!!! thanks!!

I suspect you may want to try Microsoft's Mac Office support forums, since this appears to be an issue with their software.
What error message (if any) do you get if you try and start up Excel?
However, if it happened to me I'd probably remove Office and then resintall it from the original disks. That will take you back to the original shipping version of Office after which it should update you to the latest version.
Most likely when Microsoft's update software failed it managed to corrupt the Excel program files in such a way that they are no longer usable. So a resintallation of the program is likely the only real option to fix this one.

Downloaded critical update to correct pc to printer communication. install fails in dot4scrubber.exe

I have tried downloading and installing this critical update and it keeps hanging up in the dot4scrubber step. If I abort the update, I lose communications with my printer.

Hi there jan92859;
I did not went over your post but I should have acknowledge that I was doing a bit of research;
What Operating System do you have?
Well how long ago was this, you can do a system restore and you should get the update back as you might understand this is a completely different issue as the original issue on the thread but I will do my best to help you never the less.
Go and try the sysyem restore, remember that the file and documents will not be affected.
Hope this helps!
RobertoR
▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Just update my mac it said "critical update" something like that so i updated and now my screen has like random dots all over and the colours are all messed up its like negative can someone please help?

just update my mac it said "critical update" something like that so i updated and now my screen has like random dots all over and the colours are all messed up its like negative can someone please help?

Adds the ability to make and receive FaceTime audio calls
Adds call waiting support for FaceTime audio and video calls
Adds the ability to block incoming iMessages from individual senders
Improves the accuracy of unread counts in Mail
Resolves an issue that prevented Mail from receiving new messages from certain providers
Improves AutoFill compatibility in Safari
Fixes an issue that may cause audio distortion on certain Macs
Improves reliability when connecting to a file server using SMB2
Fixes an issue that may cause VPN connections to disconnect
Improves VoiceOver navigation in Mail and Finder
Provides a fix for SSL connection verification
this was the update
never said anything about the screen

Problems after recent "windows critical update" 8 pm 3/13/2012

I was notified around 8pm that a critical update was ready to load from "Windows Update" so I allowed the update to load after I shutdown all open windows. After the update loaded and the computer restarted there was a screech emitting from the system speakers. I found the following changes: my volume control now has 3 bars the usual volume bar and now a "system sound bar" and a "Stereo Mix (IDT High Definition Audio Codec)" bar, adjusting any of the bars has no effect on the screech, strangely also changed was my help file page. I know request held and no longer get the HP help page but instead the windows 7 help page.
I ran system restore and restored the system successfully to restore point at 9:30 am but all that did was removed the update but did not change the sound issue. Immediately before allowing the update to install I was listening to a recorded stream and all was well.
Any Ideas or suggestions? All drivers claim devices are running normally, and another restore to yesterday did not have an affect either.
Running Windows 7 Ult. 64-bit on a HP dv7t-4000 CTO, I do have extended warranty and I haven't contacted them yet.
Thanks,
Nick

Hi,
Uninstall current IDT audio driver from system.
Resource:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Go to Control Panel -> Devices Manager -> Sound, Video and Game controllers
and check is there on the list IDT audio card. If yes then right-click it and choose uninstall driver. If not htne just skip to another step.
Download and install this audio driver. Restart system and check the results.
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Major drama's after critical update

I purchased Windows 8 disc in the first 3 months of it being released. When 8.1 became available on line, I installed it also. I had my backups set for monthly and everything was running ok, I say ok, because I have found that Windows 7 seems to be a lot
easier for browsers hence, the internet is faster when using 7. In December I woke up one morning to find my system was turned off, I usually leave it on. Windows 8.1 would not boot, however post was/is fine. I did the usual repair attempts and finally restored
to just before last update. Next critical update attempt (that day) my system crashed. This time I could not restore so i used my system image, which was, at that time, two weeks old. The message I got was that the system image was different architecture and
was invalid. In the end I re-installed. However, I soon found out that my Win 8 disc was an upgrade so i had to start at Win 7 Pro, install with updates, then win 8 with updates, then 8.1. Lesson learnt, I thought, backups weekly WITH sys image weekly.
Fast forward to Feb 2015, critical update and win 8.1 is crashed AGAIN! Same routine only this time I could not get the updates to install for 8. So I re-installed 8, three times! Before updates would install. Because...unless Windows 8 is up to date, it
will NOT let me install Windows 8.1!
Then, this week my OS RAID array (5 x 240GB SandDisk Extreme SSD in RAID 0) failed...install AGAIN! Understandable...errors happen, discs fail, although is unexpected for an SSD less than 8 months old (intermittent failure that I have not gone into yet).
It just made matters feel worse AFTER the first two crashes!
Microsoft advertises that Windows 8.1 AND 10 are/will be free upgrades for those who have purchased 8 however, this is NOT the case because if I have to re-install then I need a product key, my Windows 8 key will not suffice. Can anyone help with this? I
don't see why I should have to pay for an error caused by Microsoft. I run Trend Micro Titanium and Malwarebytes Premium. I try to be proactive with my passwords so i am not suffering from virus, malware etc...but I am VERY frustrated and am for the moment,
going back to Windows 7! If there are any more issues I am at the point of changing to Ubuntu, Apple or chrome OS.
I need help! Has anyone else found these issues? Can anyone suggest a course of action for me?
ASRock z87 Extreme9a/c / i7 4770K / 32GB DDR3 2400MHz RAM / 2 x GeForce GTX770 Ac 4GB RAM in SLI / OCZ ZX-1250W PSU
I know hardware will not be an issue here but I included anyway, to clarify.

Hi Bluismycat,
What is the main issue here ? How to upgrade to Windows 8.1 from Windows 8 ?
If we want to upgrade the windows 8.1 from windows 8,we can refer to the following link :
Update to Windows 8.1 from Windows 8
http://windows.microsoft.com/en-hk/windows-8/update-from-windows-8-tutorial
As for failuring to install the updates ,have you got any error messages ? We can try the following steps to have a check(Turn off the antivirus software temporarily ):
1.Run "dism /online /cleanup-image /restorehealth " to check the health of the system
2.Run the built-in troubleshoot tool to have a diagnostic:
Control Panel\All Control Panel Items\Troubleshooting\All Categories\Windows update
3.Clear the windows update cache.
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
4.Reset Windows update components
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
Considering the Windows 10 is still in testing ,it is not recommended to install it for working environment.If we want to enjoy this system in advance , we can refer to the following link :
A preview for PC experts
http://windows.microsoft.com/en-hk/windows/preview-faq
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Cannot install critical update on my Offigejet 7410

Hello-I have an Officejack 7410 multi function printer and Win 7,32bit Home premium operating system. I get the error message that the patch doesnot apply to my printer. I had to re-install the printer's pogram because the HP solution did not install correctly. I ran Utility Diagnostic Tool and it determined that I need to install the critical update- Cannot find scanned image or document files after scanning completes. When I attempt to download/install this update, I get a message that this download does not apply to my printer. I have installed this upgrade numerous times in the past without any problems. Thanks.

no error or downloading forever.
For me when i start yhe update it says processing for about 10 seconds then dissapears & nothing happens.
any help would be appreciated thanks

Critical Updates

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