CRM 5.0 Survey - Empty after reopening filled + saved survey

Hi Experts,
yet another problem with surveys and marketing campaigns! I have created a survey with the following options:
Save completed questionnaire
Completed questionnaire changeable later
Evaluation without BI
PBO: CRM_MKTCA_SURVEY_MKT_PBO
PAI: CRM_MKTCA_SURVEY_MKT_PAI
The sending of the survey is embedded in a periodic campaign that sends an email with a link (the survey is also set in the campaign element). When I open the survey, fill in some values and save I get the message: Survey saved successful. If I reopen the survey I get the empty survey again and can fill in different values that are also saved.
An activity/contact is created every time I save the survey. From my point of view he should read the old activity whenever I reopen a survey and overwrite the old activity with the new values...
Any ideas what might be wrong? I really need help, as I am running out of time with my project :o(
Thanks & Lots of points will be rewarded,
Rainer

hi Rainer
do not get confused by this response,this is just the normal way the system reacts every time u fill the survey
it is the standard that whenever u fill the survey the record gets updated
in other words u can say that if a customer fills the surevy and submit it an activity is created but next time he again made some changes and when he submit yet again an activity is being generated,
but what we require is that only one activity per customer,
so what i have stated is just the vice versa of what u r observing but mind u both are same things
in some of my earlier threads i have encountered this probs,may be if u can search that thread,because those guys in there project has found a solution for this problem
that only one activity per response
and always open up into previous activity,
what they did is either coding the program to their requirement or do some enhancement
best regards
ashish

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