CRM BP Names to ECC Customer Names

Question

Hi,
We are replicating business partners from CRM to ECC. We have an issue in replicating the names as follows:
In CRM only the first Name + Last Name flows to ECC or if the Full Name is maintained then only fullname flows to ECC(but not firstname, last name and full name seperately).
Is there any mapping in CRM or ECC so that more than 1 name flows to ECC from CRM.
Edited by: Shridhar Deshpande on Feb 8, 2012 8:09 AM
Edited by: Shridhar Deshpande on Feb 8, 2012 8:10 AM

Answer 1

Hi Shridhar,
This is more of a master data issue htan middleware, but I found the following explanation which may help:
It's about the way how full name displayed in Web UI fetches its
value. If you haven't manually maintained full name, instead you only
maintained first/last name in BP transaction, then the displayed name
in Web UI search is equal to first and last name combined. In this case,
in table BUT000, you can find the field NAME1_TEXT(full name) is empty.
Also, for any created BP, the field BUT000-PERSNUMBER contains value
linking to an entry in table ADRP, in the correpsonding entry of ADRP,
you can see field NAME_TEXT(full name) is generated but there's a
field 'CONVERTED', indicating whether full name is manually maintained
or automatically generated. Since you haven't maintained fully name
manually, 'CONVERTED' is empty.
If you have maintained full name manually, the displayed name in Web
UI is directly reading the field full name instead of first/last name.
Please also note that there's no link between first/last name and
full name in table BUT000.So when you change first/last name, full name
doesn't get changed accordingly, which is why the displayed name in Web
UI doesn't change. In this case, as you can see, in BUT000, the field
NAME1_TEXT is not empty, and in the corresponding entry in ADRP,
field CONVERTED becomes 'M', which indicates manually maintaining of
full name.
So to resolve the issue, you need to delete those manually maintained
full name.
I hope ti sis helpful.
Brian.
Edited by: Brian Patterson on Feb 14, 2012 8:46 PM