CRM_REFOBJ_MAINTAIN_OW , CRM_SUBJECT_MAINTAIN_OW , CRMD_ORDER_MAINTAIN

Question

Dear SAP Gurus,
I'm working with SAP CRM 7.0 and I'd need to understand where to put some code in order to otain the following thing:
When I'm creating a service order, I insert at header level a reference object and a multilevel categorization (for ex. REF001, CODE001) , then I insert an Item (using the autocomplete functionality)
I think the objects involoved are *REFOBJ and *SUBJECT_OS.
The reference object and the subject code inserted at header level (for ex. REF001, CODE001) are retrieved in the Item.
Now, after the insertion of the first Item, I need to specify at header level a different reference object & subject code (for ex. REF002, CODE002) and to insert a new Item.
The problem is that from the standard, the new reference object & subject code are replicated not only in the second Item, but also in the first one.
In which part of the CRMD_ORDER_MAINTAIN should I put ome code?
I've seen that the function modules CRM_REFOBJ_MAINTAIN_OW and CRM_SUBJECT_MAINTAIN_OW are involved, but I cannot find where to make the intervention.
Any suggestion?
Thanks and Regards,
Andrea Ricci

Answer 1

Hi,
You think of adding the reference objects first and then the item details. Or if you have an option to remove the reference of the 2nd reference object from the first item you may try that, however, its a standard functionality that the replication happens from header to item. Could you tell me which field at the item level stores the information about reference object? And does it store multiple reference objects?
Regards
Prasenjit