CRM Technical objects

Hi friends,
1.)I request you to send some of the objects developed under technical in CRM in specific, on smart forms,BAPI's,BADI's,customised reports.
2.)Can you suggest which BAPI is used for Complaints returns and repair order management?

Hi,
please read Note 430980 - CRM Server: Analysis in delta data exchange R/3->CRM
They have status 'STOP': In general, this is not an error. In this case, check whether the initial load for the object or its child object is still running. During this time, the delta queues are locked to prevent the transfer of newer delta data until the completion of the initial load. In this case you must wait until the initial load is complete, afterwards the system automatically removes the STOP entries. For test purposes you can force the manual start of the delta queues with a potential loss of the data consistency by deleting lock entries R3AD_<object name>* in Transaction SMQ1 in the R/3 BACKEND System. For the analysis of errors in the initial load, refer to Note 429423.
Denis.

Similar Messages

Create contact on technical object??

Hi Experts,
We are implementing SAP CRM 7.0 for a utilities company. Our client has the following requirement: They want to log contacts on technical objects, especially on an installation. This contact should not be linked to a business partner.
A consultant from SAP told our client this would be new functionality in 7.0. We doubt this is standaard SAP functionality in 7.0.
What do you think?
Kind Regards,
Simon

Hello NPB,
I would suggest you to go with the personal list for every user. User can prepare it by clicking on the icon and add that p
particular entry in his personal list. Next time when ever he will press F4, system will show only personal list not the other
entries. It is the sixth icon from left in the drop down list.
Hope this helps you.
Regards,
Vaibhav Mishra

Meaning of field GUID of a CRM Order object in Datasource 0CRM_CONTACT_OUT

Dear Sirs,
The standard datasource Customer Contact: Outbound (0CRM_CONTACT_OUT) delivers a field Guid of a CRM Order object (0CRM_0HGUID).
What does this field acctually give you?
Is it a GUID of a acctual order created in CRM for the given BP (in a given marketing element, targetggroup)
best regards,
Jørgen

if you search in the SAP Help you find technical information of the extractor with table & field name of each extracted field... copying the link won't work as it's not completely "shown", but this is what's I found:
Field in Extract Structure
Description of Field in the Extract Structure
Table of Origin
Field in Table of Origin
PARTNER
Business partner number
CRMD_IM_ML_ITEM
PARTNER_GUID
CAMPAIGN_ELEMENT
Project planning: 16 character GUID for tasks
CRM_IM_ML_HEAD
ELEMENT_GUID
EXTERNAL_ID
Project planning: external ID for an element
CGPL
PROJECT or TASK
CHANNEL
CRM marketing planning communication channel
CRMD_IM_ML_ITEM
CHANNEL
SURVEYID
CRM surveys: survey ID
CRM_MKTPL_ATTR
OBJECTIVE
SURVEYVERSION
CRM surveys: survey version
CRM_MKTPL_ATTR
OBJECTIVE
TARGETGRP_GUID
CRM marketing: GUID for a target group
CRMD_IM_ML_ITEM
TARGETGRP_GUID
ORDER_GUID
GUID of a CRM order object
CRMD_IM_ML_ITEM
ORDER_GUID
OBJECT_TYPE
Business transaction category
Function module: CRM_ORDER_READ
PROCESS_TYPE
Business transaction type
Function module: CRM_ORDER_READ
ELM_ITEM_GUID
CRM marketing:
line GUID for a BP
list item
CRMD_IM_ML_ITEM
ELM_ITEM_GUID
CREATED_AT
Transaction was created at this time
CRMD_IM_ML_ITEM
CREATED_AT
CHANGED_AT
Time of last change to the transaction
CRMD_IM_ML_ITEM
CHANGED_AT
SUM_ACCESS
Number of times link accessed
CRMD_IM_ML_ITEM
SUM_ACCESS
SUM_REPLIES
Number of e-mail answers
CRMD_IM_ML_ITEM
SUM_REPLIES

Import of technical objects (connecion object, premise, pod)

Hello together,
I would like to import technical objects in SAP CRM for Utilities. We are using version 7.0 with EHP 1. In SAP CRM 7.0 wtih EHP 1 the report ECRM_ISU_IMPORT_TECHOBJ exists to import technical objects.
I tried to use this report but couldn't create technical objects with it. After I had completed the excel form and pushed the button to import technical objects I got the notification, that all objects have been created successfully. But neither in Webclient UI nor in the applicable tables the technical objects can be found.
Interestingly, this report also exists in SAP CRM 7.0 without EHP 1. When I use it there the technical objects will be created properly. With the same data I used to complete the excel sheet in SAP CRM with EHP 1.
Also debugging showed no abnormalities.
Does anybody have an idea or suggestion to solve this issue? If some documentation should be on this, it would be even helpful. Unfortunately I could not find any.
Thanks in advance!
Sebastian

Hi,
Ok, so we can say 0TCTUSERNM is consistent in D/Q/P systems - that means you don't need to transport it. So I think the best approach is remove it from your request so it will not impact current P system.
Please go to SE09 of your DEV system, create a new workbench request. Put your cursor on the new request and choose menu 'Request/task' -> Object List -> Include Objects... and input your original request number.
Now you should be able to see all objects have been added to the new request. Find out 0TCTUSERNM and remove it from the request.
Transport the request again to Q and P system. There might be errors on Q system but I think it will not impact P system.
Regards,
Frank

CRM technical information

Hi
can any body help me out what exactly the CRM technical work contains.
and the topics that are in CRM, and please send the links related to learn the CRM technical. please give a brief description as iam not aware of this.
Thanks,

You need to learn how to enhance the web component and also BOL programming for working on CRM Web.
The functionality is similar to BSP programming in some sense.You also need to have good idea on classes,objects, methods and events.

Need CRM Technical Cookbook

Hai,
Anyone can send me the CRM Technical cookbook to mail id.
I will give points, if it is worth, Please send me any thing related CRM BSP and Workflow also.
My mail Id is : [email protected]
Thanks,
Tamil.

Hi Tamil,
I have sent you the required docs at [email protected]
For Workflows refer the following thread:
http://www.sap-img.com/workflow/sap-workflow.htm
http://www.sapgenie.com/workflow/index.htm
http://help.sap.com/saphelp_47x200/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
For examples on WorkFlow...check the below link..
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-press.com/product.cfm?account=&product=H950
/people/ginger.gatling/blog/2005/12/01/link-workflow-business-objects-to-your-collaboration-tasks
http://help.sap.com/saphelp_erp2005/helpdata/en/fb/135962457311d189440000e829fbbd/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
http://help.sap.com/saphelp_erp2004/helpdata/en/a5/172437130e0d09e10000009b38f839/frameset.htm
http://help.sap.com/saphelp_bw33/helpdata/en/92/bc26a6ec2b11d2b4b5006094b9ea0d/content.htm
http://help.sap.com/saphelp_bw31/helpdata/en/8d/25f94b454311d189430000e829fbbd/content.htm
Check the below PDF file on Workflow:
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
There is a good book from SAP Press that I would
recommend as a starting point.It's called Practical Workflow for SAP and it is by Alan Rickayzen.
<b>Reward points if it helps.</b>
Message was edited by: Amit Mishra

Re: switching to CRM technical

Hi Guys,
I'm a certified SAP ABAP consulatnat with over 4 years of exp. Now as you know there is lots of demand of ABAP CRM.
So please suggest how to switch to ABAP CRM technical.
What areas i need to cover?
What are the basic prequisite required to learn SAP?
Is there any such Book available?
As an ABAP what exactly the scope of work ?
Please Suggest.
Thanks.
Anshuman

Hello,
These are all the technologies you might encounter in CRM:
BSP/Webdynpro for the WebUI interface
Java for IPC and e-sales/e-service scenarios
General HTML and javascript knowledge
XML for interfacing and webservices (SOA)
ABAP OO and BOL (business object layer, just a complete model written in ABAP OO, this is a layer on top of the APIs specificly written for the WebUI and WebClient)
Quite some technologies but it all comes down to which scenarios you need to develop in.
The "core" is the BOL layer (as from 5.0 in IC WebClient and in WebUI and WebClient as from 5.1 and upwards) which is a layer on top of the (B)APIs written in ABAP OO implementing the Model/View/Controller (MVC) design pattern.
Check out the SAP Library books, there are quite some on CRM specific and one specificly on the BOL layer if I recall correctly.
It's quite challenging since SAP has not yet released that many documentation on it.
Hope this helps you in the good direction,
Kind regards,
Joost

Scope of CRM technical when moving from ABAP/4

Hello Everybody,
Iam ABAP/4 certified consultant and currentky working in cross applications. Ima intersted in moving into CRM Technical. What would be the scope and job prospect of CRM Technical in India and Abroad as well.
As i dnt know anything about CRM would it be good move. Kindly suggest me.
Regards,
Vidya Roma

Hi Vidya,
I was in ABAP for about 2 yrs although I am not a certified ABAP Consultant but have good enough experience in it. I got the opportunity to work in CRM ABAP this Feb ans since then, it has been a great learning experience for me.
When you're switching from R/3 ABAP to CRM ABAP, one thing you must be knowing that its an Object Oriented Concept in CRM ABAP
You have to know (or learn it) about BAdI's. There are a lot of BAdI's than can and (probably) will be used for all kinds of business transactions, like service orders, activities, etc. It would be advisable to learn to programming model in CRM which involves several layers like the interaction layer for example.
There are some very useful reports: CRM_ORDER_READ.
Function modules: CMR_ORDER_MAINTAIN, CRM_ORDER_SAVE, CRM_ORDER_READ.
These are 'generic' FM which can be used for 'all' sorts of business transactions.
One more important thing to know is that most of the screens are composed of (enjoy) sap controls in which BDC programming won't do you no good. But this is not a disadvantage, since the FM above are actually all you need to have.
Main transaction code would be crmd_order (or crm_order, not quite sure). With this ONE transaction code you can process all business transactions in CRM. The screen can be customized in such a way that per business transaction, the screen will look different although you are still using the same transaction code.
And there really is a lot more than this, but you will find out eventually. It is a quite powerful module in terms of flexibility, customizing, post processing possibilities. Sounds all a bit abstract right now, but you will learn to love / like it (I hope).
And if you're asking about the future of this, let me tell you that SAP CRM Consultants have got the highest billing rate comapred with all other modules.
If any more questions, please get back anytime.
Thanks
Vishal

Copy from VBRP to technical object Serial Number in Sales Order

Hi SAP colleagues,
I need some help in the following issue. Hopefully somebody can assist. In a F2 invoice in the field VBRP-CHARG, the serial number of the product is available. In the business of my client, many return orders exist (KR, RE, etc.). The return order is created while referencing to the billing document. At this moment SAP users (transaction VA01) must fill in the serial number manually via Extra -> Technical Objects. Regularly people forget to do this or use an incorrect serial number. This leads to all kind of problems further on in the process.
The question is: how can this process be automatized? So the serial number which is available in VBRP-CHARG, should be copied automatically into the return order in the technical object area in the field SERNR.
Who knows how to solve this technically in SAP?
Best regards,
Paul

Hi Karan,
First of all thanks a lot for your answer. Unfortunately it is more complex... The batch number which is available in VBRP-CHARG should be copied into the Technical Object area in the sales order. Menu path: Extra -> Technical Objects. So this is equipment functionality related to sales orders. So copying using copy control from VBRP to VBAP or VBAK will not solve the problem. Do you have any idee how this can be achieved (tables like SER02, OBJK are relevant)?
Best regards,
Paul

How to use CRM authorization object.

Hi All,
I have a specific requirement to restrict user while he/she tries to save a record. It appears that if that restrictions are implemented the save logic for an entity has to be changed because there are some validation regarding relationship management in SAP system. SO I need to bypass that validation to allow some users of specific(Marketting) role to save the entity record bypassing that validation. here I am planning to use the CRM authorization objects. But dont know how to use these and which authorization object to refer.
Please let me know if you guys have any idea.
Regards,
Bikramjit.

Hi Bikramjit.,
You might need to create a Custom authorization object and then use it. Else you can create one Z table and maintain the User ID of all users. The mainatin one field with flag and set it to X for the user that are aloowed to save the transaction.
Also once you maintain the table, generate the table maintenance so that it becomes easier for future use.
Hope this helps

Check on Technical Objects when saving VA41/VA42 (Enhancement for SD)

Hi All,
I need to check whether a particular Equipment/Tech Object is already linked to any other existing Sales Document based on Sales Doc Type while saving. If so i need to raise an error and stop the VA41/VA42 Save.
I tried USER EXIT SAVE DOCUMENT PREPARE under SAPMV45A but i cant access the Tech Objects attached which is under SAPLIWOL.
Kindly advise me how to access Tech Objects data from SAPMV45A under SAVE DOCUMENT PREPARE or any better option is there.
Thanks,
Saleem BEC

Instead of validating technical object, you can try to validate the technical field name which would be very much available in the user exit.
G. Lakshmipathi

Object Link to CRM business object in Trex search result list

Hello Everyone,
has anybody sucessfully configured the functionality "Object Link Properties" which is described in the Document <a href="http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000647974&_SCENARIO=01100035870000000112&_OBJECT=011000358700005796662005E">Configuring the Business Package for SAP CRM 5.0 SP01 (EN)</a> on Page 169? I'm not the Knowledge Management specialist and would get some help on this topic. Has anybody detailed steps how to configure this?
It shounds interresting as the result would be that when the User does a full text search for Attached Documents he will also get a link to the original CRM business object like Activity, Account or Opportunity.
Regards
Gregor

Hi Gregor,
Thanks for your reply.
using windows explorer mechanism i can see the folders that i created in the CRM config.
Now in Portals KM i did the following steps:
a) Created an HTTP Data Source : with URL = the URL that the service crm_prt_km_dav generates.
http://abrusux156h.pch.chem.corp.local:8086/sap/crm/crm_prt_km_dav
b)Created a memory cache
c)Created a WebDAV respository manager with the following details:
Description :WebDAV
Prefix : /PRD (PRD is the BO Hierarchy name that i have set in the CRM config)
System ID : T86 (Sames as what was set in HTTP Data Source)
Repository Service : svc_acl
ACL Manager cache : ca_cm
Security manager : ACLSecurityManager
Memory Cache :webDAV(same as what i had set in step b)
I restarted the portal server. and then tried doing the test by going to
Content Admin ->KM Content ->root
But i dont see the /PRD folder out there.
Any clues on that???
Thanks,
Anand

Urgent - BDC program to update technical objects using transaction VA42

Hi,
Currently my program updates technical objects details at item level as well as BOM header level.
But my client insists on updating at contract level i.e when u go to va42 transaction and without selecting any item, we need to go to menu,technical objects where the client wants all the items to be displayed.
How to do this way?, is it possible, please advise on this regard.
Very urgent!
Thanks in advance
Anandh.B

I went into va42 and tried to extras->technical objects but it saying to select the item. Without selecting any item it is not going into technical objects.
You can only do BDC if is possible manually, since its not possible you cannot do BDC for that.
Cheers,
Satya

Which SD Table holds the Technical Object Information?

I am writing a report in SQ01 and can't find an SD table holding the technical objects information from the Sales contracts or orders. Can anyone suggest a table or which tables to joins I need. .
Thanks
Jen

.... also:
inner join with sales ordem item:
VBPM-VBELN = VBAP-VBELN
VBPM-POSNR = VBAP-POSNR
Available fields:
Technical reference object type
Technical reference object
Serial number

Location and account assignment for technical objeCT

WHAT IS Location and account assignment for technical objeCT , FOR functional location

Hi
check the one of the Views for the above data (notification no + fun Location)
VIQMAML_IFLOS
VIQMELST_IFLOS
VIQMEL_IFLOS
VIQMFEL_IFLOS
VIQMSML_IFLOS
Regards
Anji

CRM Technical objects

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