Crm web launcher and mail merge

Hi
we have created a screen  on which there are pushbuttons .These pushbuttons are meant for creating letter templates and generate letters using templates alredy created.This program uses mail merge functionality in which OLE is used and data is merged with MS WORD.Everything works fine when we use the same server on which this program is written.but when we use CRM web launcher it takes us to that screen but when we try to use pushbutton for generating letters it always gives  an error which says 'control error'. can any one explain remedy to this problem.
Note: OLE is abbreviation of Object Linking and Embedding
Edited by: Arya on Oct 21, 2008 3:11 PM

Hi
we have created a screen  on which there are pushbuttons .These pushbuttons are meant for creating letter templates and generate letters using templates alredy created.This program uses mail merge functionality in which OLE is used and data is merged with MS WORD.Everything works fine when we use the same server on which this program is written.but when we use CRM web launcher it takes us to that screen but when we try to use pushbutton for generating letters it always gives  an error which says 'control error'. can any one explain remedy to this problem.
Note: OLE is abbreviation of Object Linking and Embedding
Edited by: Arya on Oct 21, 2008 3:11 PM

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