CRM7 table that links Service ticket to a Problem ID

Hello,
What table in CRM7 stores the link between a service ticket ID and a Problem ID?
Trying to do analysis on service tickets that have an attached (TR#)
Thanks
Phil

Hi Philip,
What do you mean by RFC calls? Do you want this information outside CRM?
If not, then CRM_ORDER_READ FM is enough. You just need to look into the values in returned table ET_DOCFLOW.
It will list all the related transaction GUIDS in OBJKEY_B including your problems and solutions.
Thanks
Vishal

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Can i get some tables related to service ticket , where this data will store .
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we are using CRM 2005 and the IC-Webclient for the service callcenter.
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Best regards
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Between your transaction code maintian the copy controls.
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Between your transaction code maintian the copy controls.
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CRM7 table that links Service ticket to a Problem ID

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