Crop tool, image is hidden by grey box!

I am having a problem with crop tool, image is hidden by grey box.  Using LR4 on Win7. 
I have cropped successfully many times before, but a couple days ago, I suddenly had this strange problem.
I assume I must have accidentally changed some setting by an accidental keystroke or something else? 
I have tried opening and closing Lightroom several times.  I have the same problem on all images I try to crop.
I cannot figure out why. Please advise!  thanks!!!

If you leave the resolution box blank, whether the crop tool resamples or not then depends on the size units you choose in the width and height boxes. If pixel units are entered, the original resolution is preserved and resampling must occur to effect that. If inches are used, resampling does NOT occur.

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