Cryptocme2.dll - conflict with other applications

Hi,
A few machines in our firm have ArcServe Manager installed. This is causing a dll conflict with Crystal Reports 2010. The dll in question is cryptocme2.dll.
If I rename that dll in the Arcserve folder, the crystal report can render without problems. This Arcserve is in the Windows Path environtment variable, however shouldn't crystal reference it's own?
We originally thought it was an install issue only - Error 1904 when installing Crystal Reports 2010 Redistributable however it turns out this is a runtime issue as well.
Can we please fix Crystal Reports so that it references it's own cryptocme2.dll?
Thanks

Hi
CR for VS2005 is already installed on my workstation.
When installing CR for VS2010 SP1, the following error message pops up :
Error 1904. Module C:\Program Files\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\ReportPromptEMF.dll failed to register. HRESULT -2147023898.
If I rename the cryptocme2.dll file which is in the path (environment variable), the installation can end successfully.
As long as I keep that dll renamed, everything works fine.
However when I restore the original file name, I can't even open a rpt in design mode ("unable to open document" error message from SAP Crystal Reports ActiveX Designer)
And at runtime :
Retrieving the COM class factory for component with CLSID {F734A321-8381-4FFD-A614-139E8906DC83} failed due to the following error : 800703e6.
Hope this will help
Thank you for your time
Regards
LV

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* "PDF IFilter" as against Reader's "PDF Filter".
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NB Anyone reading this may wonder why this man is running both SearchIndexer.exe (Windows Search 4) and cisvc.exe (Indexing Service) on the same system. The answer is that the clodhopping hybrid WS4 is only installed to index and search Outlook, which the Indexing Service cannot do. For other searching I find the native Indexing Service, and the Search Companion which works with it (if enabled so to do), much faster and more reliable facilities! I can switch either service on or off very quickly using the sc commands (http://technet.microsoft.com/en-us/library/bb490995.aspx). I should mention here that I have modified the "Search" shortcut in "Start" so that Search Companion fires up instead of WS4 by changing the value of ShowStartSearchBand under HKEY_CURRENT_USER\Software\Microsoft\Windows Desktop Search\DS from 1 to 0 (thanks to: http://johnsadventures.com/archives/2006/11/how_to_default_to_search_companion_with_window s_de/; Search Companion must be running for ShowStartSearchBand to appear). As this is, I think, only a user-accessed shortcut, then I am assuming the change won't have contributed to the current conflict.

I can conclude this query briefly.
After a number of tests, it is quite clear that both PDFFILT.dll and AcroRdIF.dll cannot run satisfactorily on the same XP Pro SP3 32-bit system. Whenever PDFFILT.dll runs, it progressivily destabilises the functioning of AcroRdIF.dll with Windows Search 4 (WS4).
The hook-up between IFilter6 and XP's native Indexing Service is far more robust than the hook-up between Adobe Reader's filter and WS4. As the latter fragments, the the former keeps soldiering on.
Even after uninstalling IFilter6, the Reader/WS4 combo does not recover. Repairing Outlook (see above) may help. But the only certain way to restore Reader and WS4 to good working order, with regard to indexing and searching the content of Adobe files such as .pdf, is, after having uninstalled IFilter6, to uninstal and re-instal both.
Registry entries to observe are:
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.pdf\PersistentHandler]
and
[HKEY_CLASSES_ROOT\.pdf\PersistentHandler].
If {F6594A6D-D57F-4EFD-B2C3-DCD9779E382E} is the value against both, that should indicate WS4 and Adobe are conjoined in unison.
If {B7509D6F-85EE-11d0-AF7D-00C04FD8DC02}, then that indicates the same for Indexing Service and IFilter6.
However, whilst when the latter is the case you can be reasonably sure all is well, the appearance of the other value does not guarantee happiness in the WS4/Adobe camp. Indeed, that situation may well be followed by the two keys disappearing altogether! Stability in the {F6594A6D-D57F-4EFD-B2C3-DCD9779E382E} zone can only occur after uninstallation of IFilter6, as already said above. If it's in situ and so much as hints at running, all is swept before it and its rugged patron, the Indexing Service.
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