CRYSTAL 2008 ERROR 1402

ERROR 1402 WHICH HAS NOW BECOME AN ISSUE ON MY MACHINE IN RELATION TO CRYSTAL 2008 RUNNING UNDER XP DOES NOT SEEM TO HAVE A SOLUTION.
I HAVE TRIED ALL THE RECOMMENDATIONS FROM THE FORUMS AND THE INTERNET AND MANY OF MY OWN BUT WITH ABSOLUTELY NO SUCCESS.
IT IS HARD TO BELIEVE THAT I HAVE TO CONSIDER STARTING A NEW DISK BUT............................
SURELY ONE OF THE MANY PEOPLE WHO HAVE HAD THIS PROBLEM HAVE NOT HAD TO RESORT TO WHAT SEEMS ALMOST AN ABSURD STEP.
I HAVE OTHER MACHINES AND AM ALSO DEVELOPING REMOTELY BUT THIS IS AN ISSUE WHICH MUST BE FIXED???
C D WARD
0411 732 657
03 98176544
WARDROOM COMPUTER SOLUTIONS
BALWYN
MELBOURNE

Hi Balwyn,
The install errors actually belong to Microsofts MSIexec installer. If you use Google or Microsofts new search engine called BING and search on those numbers you'll find info on what they mean. In this case it appears you don't have full control of your registry.
Sometimes what can happen is if you are in a Corporation with an IT department they push out updates to your Profile that appear you are and Admin but they have modified your permission. The other problems are typically anti-virus software will stop installers from trying to update the registry.
I've also seen issues where an older install a warnign was popped up and ignored which can cause registry entry errors.
What may help you in your case is to turn on install logging. Open a command line window using the CMD command and change to the install folder and then the log should tell you exactly where the error is and why.
Here's a link to Microsoft's site on all of the instlal switch options.
http://technet.microsoft.com/en-us/library/cc759262%28WS.10%29.aspx
Typically most people do not have problems but in some cases due to other software install issues or permissions there are cases where debugging is required.
If you need help decoding the logs post just the lines with errors and we'll see what becomes of it. There is a 2500 character limit and at 1500 characters formatting is removed but still veiwable in edit mode.
Thank you
Don

Similar Messages

Crystal 2008 Error

I have CR 2008 with SP1 and SP2 installed. However, when i connect to my database and try to use more then one table i get the following error:
Failed to Retrieve Data From the Database
Details: 42000: [MERANT][ODBC SQLBASE Driver][SQLbASE] 00901 PRS CNE Command not properly ended. [Database Vendor Code: 901]
I can add fields from one table to my crystal reports, filter, etc. However, if i go to add any fields from my second table (which if i used by itself, i can also add any fields, filter the data etc) i get the error listed above.
So it appears there is an error when there is a join between two tables, and adding fields from the second table. I have searched google trying to find the answer but have been unsuccessful.
Can anyone provide any assistance please?
Cheers

It apperas you are using a really old ODBC driver. Go to our download page and get the latest DataDirect 5.3 ODBC instlal package and test again.
DataDirect aquired Merrant so they are the same company now.
If that doesn't work what DB server are you using?
Thank you
Don

Crystal Reports 2008 SP1 Install Error 1402 on Vista 64

I just downloaded and tried to install the Crystal Reports 2008 SP1 and when I try to run the setup I get a error 1402, could not open key error and the service pack rolls back. I also tried to reinstall from my original CD and I not get the same error. I have tried to run the install using the run as administrator and with Norton 360 disabled and I still get the error. How do I correct this problem so I can update and correct my version of Crystal Reports 2008 Pro?

Hi David,
The link above seems to only refer to deploying runtime. I suggest you un-install Crystal Reports, go into the registry and delete all of our keys. Assuming you only have CR 2008 installed and the usual warnings about backing up or exporting your registry before making any changes:
HKEY_CURRENT_USER\Software\Business Objects
And
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects
And then download a full build of SP1 from this link:
https://smpdl.sap-ag.de/~sapidp/012002523100006556612009E/cr2008v1win_rf.exe
Make sure you do have full Admin rights and check with your IT department to confirm they have not modified the local Administrator profile.
SP1 is DEP aware so it's not required to disable it.
Before you do all of the above You may also want to copy the SP to your local PC rather than running it from a network share point. Network delays can also cause issues like this.
Thank you
Don

Error while Connecting Crystal 2008 to SAP.

Hi Experts,
We have a trial version of crystal 2008 installed (The SAP integration Kit is also installed) and I am trying to connect to SAP and develop a report on the SAP Cubes. But when I try to make a Connection to SAP, I get the following error:
Database Connector Error: 'The License key does not include use of the BW Query Driver. Please Contact Business objects for information on how to obtain such a license key.'
Is this a licensing issue with SAP integration kit or Crystal?
Please let me know what would be the probable problem and solution for it.
Thanks for your help in advance!
Phani.

hi,
for SAP Integration Kit license kay updation; follow the steps
Go to windows start menu>Run>type regedit> HKEY_LOCAL_MACHINE>Softwares>Business Objects>Suite 12.0>SAP>keycode.

Crystal 2008 Runtime error on Windows Server 2008

I have a simple ASP.Net web applications that is using reports developed in Crystal 2008. My server OS is Windows Server 2008 and has the Crystal 2008 SP1 runtime controls installed. When I run the application it works fine until I actually try to run the report. As the paremeter screen is attempting to load I am getting several script errors on the page.
_de is undefined, object not specified, bobj is undefinded are the major messages. I have researched for several hours and have had no success. I have come to the conclusion that the web page does not know where to find the .js and .css crystal files or does not have the correct permissions to access the files.
One thing that I found online and tried was to add a line of code in the HTML that specified the script as java and the location of the JS file for the viewer. This helped but still had errors.
BTW....This application runs fine on a Windows Server 2003 SP2 OS.
Anyone had the same issue? Any help is greatly appreciated!
Forgot to mention my development environment is VS 2008.
Edited by: Bobby on Mar 13, 2009 11:02 AM

See [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Also, [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note will be of help - possibly mode that the above note.
Also, make sure you are using the latest merge modules / MSI to do your deployment. See [this|https://wiki.sdn.sap.com/wiki/display/BOBJ/CrystalReportsforVisualStudio.NETRuntimeDistribution-Versions9.1to12.0] wiki.
Finally, the below Articles are worth having:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a0437ea8-97d2-2b10-2795-c202a76a5e80
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a
Ludek

Crystal Reports 2008 - Error 1904 - DLLs will not register

I have just tried to install Crystal Reports 2008 on a PC which is running on XP Professional 2002 (Service Pack 3) and none of the DDLs will register. I have administrator privileges on the local PC.
I could possibly try to register the DLLs manually but I don't understand why they won't register automatically.
I would really appreciate some assistance with this.
Kind regards, Leeanne
I received the following errors....
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportPromptEMF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportSourceBridge.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\busobjReporter.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClient.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientAddin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientTemplate.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Webi.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\qaaws.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MetaDataPlugins.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\lovconvertor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseControls.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FullClientServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Xcelsius.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Flash.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EventServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\FileServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\JobServerAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\DocProcessingServerAdmin.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseRepositoryAdaptor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AuditProxyService.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Discussions.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\WebIntelligence.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CrystalEnterprise_SMTP.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\DiskUnmanaged.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Ftp.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Managed.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MDS.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Connection.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Favorites_Folder.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Folder.dll failed to register. HRESULT -2147024769. Contact your support personnel.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Inbox.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\LicenseKey.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ObjectPackage.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Profile.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Publication.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\User.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\UserGroup.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CacheSrvAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\PageSrvAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\SAWebAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CMSAdmin.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Calendar.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Event.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Excel.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Hyperlink.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\PDF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CustomRole.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Powerpoint.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Program.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Agnostic.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\RTF.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ScopeBatch.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Server.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ServerGroup.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Shortcut.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\TXT.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Word.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AFDashboardPage.dll failed to register
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\AppFoundation.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\InfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\CMC.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Designer.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyc.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyclopedia.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MyInfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportConvTool.dll failed to register.

Install .NET Framework 1.1 and 2.0 and then any patches Windows has for them.
Install the C++ runtime distribution from Microsoft, search MS's site for it, they have multiple links for each OS.
Download the latest Microsoft installer, you can go to MS's web site to get it.
Check with your IT department to make sure they have not pushed out a "modified" administrator Profile to your PC. Open up regedit.exe and confirm you can change any key in Current User and Software and anything. Be sure to copy the original so you can right the value back and the usual warnings about modifying the registry.
Download CR 2008 SP1 full build: https://smpdl.sap-ag.de/~sapidp/012002523100006555792009E/cr2008win_sp1.exe ( requires and un-install of existing CR 2008 if any are on your PC )
Before running CR 2008 Install SP 3: https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
You could also try Disabling DEP, right click on My Computer, Properties, Advanced tab and Data Execution Prevention and make sure it's set to windows Processes only. Requires a re-boot if changed.
Disable any and all anti-virus and local firewalls, copy everything local and disconnect your network cable so you don't get anything nasty and try again.
If none of the above works then try someone elses computer, your system may be beyond repairing and could require an FDISK and starting all over.
Thank you
Don

Crystal 2008 DB2 error that works in Crystal XI R1

We finally converted a legacy server from Crystal Server XI R1 to Crystal 2008. All users are now suppose to start writing in CR2008 only.
We found a small number of reports running again a DB2 data source that are erroring out when run on CR2008 locally or on the server..
         Failed to retrieve data from the database. Details: [Database Vendor Code: -204 ]
- The same reports run fine on the same machine against the same data source when opened and run in CRXI.
It appears that running them in CR2008 adds a schema value "Username." to the db2 command and thus the DB2 -204 error.
    SQL0204N name is an undefined name.
The problem happens whether we use ODBC or DB2 Unicode Connections.
Any ideas?

Answer: Service Market Place you will see it is now available.
This turns out not to be the case.
These are the options in the marketplace. Note, no CRS2008 V2, sp2 or fix pack 2.5 etc.
     CRYSTAL REPORTS SERVER
     CRYSTAL REPORTS SERVER 2008 V0
     CRYSTAL REPORTS SERVER 2008 V1
     CRYSTAL REPORTS SERVER XI R2
Answer: One possible work around is to install Crystal Reports on the CR Server PC and then you can apply the CR patch. It should update all of the CSE runtime. BUT PLEASE do this on a test system first. The install may detect CRS is installed an not allow you to though.
We are testing this to see if this is your solution.
My last response was a question on whether this had been tested, since you mentioned back on March 29th that you were testing. We do not have a test server for this product due to licensing contraints. Has this method for updating the server been tested?

Prompts to install Crystal 2008 SP1 each time I double-click .rpt file

Every time I want to open a report (.rpt) file from Windows Explorer, I get a message box stating:
Preparing to install...
Followed by another message box:
Please wait while Windows configures Crystal 2008 SP1
Followed by another message box:
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
I select cancel at this point (I've already got Crystal Reports 2008 SP1 installed on my machine).
After I select cancel, the following error appears:
Error 1706. No valid source could be found for product Crystal Reports 2008 SP1. The Windows installer cannot continue.
I click OK and the report does not open.
If I start Crystal Reports itself, then select File, Open and select the report to open, it opens fine (without error).
The version of Crystal Reports (from Help, About Crystal Reports) is: Version 12.1.0.892
How can I resolve this without searching for the Crystal 2008 SP1 files (which were downloaded from the SAP/BO website).

Hi Nancy,
I've seen this happen usually when Windows Office has also been installed. The installer gets confused as to what should be installed or some dependency is missing. Not sure exactly what causes it.
Go into Control and Add/Remove Programs and try doing a repair install for both CR and SP1. Then open up Explorer and click on Tools, Folder Options and then File Type. Scroll down to RPT and click on Change or Restore. Ther main be something missing from the File type association.
Be sure to do this when you are logged in as local Administrator and/or your account is also configured to be part of the Local Admin group.
Thank you
Don

Authentication issues on Windows 7 with Internet Explorer 8 (Crystal 2008)

Hi,
We are in the process of migrating from Windows XP to Windows 7 (with Internet Explorer 8).
I have noticed that a web application which depends on Crystal 2008 is behaving differently in the new environment. For example, when I try to load a report I get this error:
Access to report file denied. Another program may be using it.
I know that this error can be caused by a permissions problem on the Windows temp folder, and I know there are various ways of pinpointing the exact permissions problem and various ways of resolving if that's the case. The fix that worked for us in Windows XP does not seem to work in Windows 7. My gut feeling is that IE is passing credential in some way differently from how it did before.
Since many aspects of security are so different in Windows 7 compared with XP, I was hoping to find some general guidelines from SAP/Crystal re: how to deploy or configure the client/server in this environment.
Are there any general guidelines available?
Thank you for any help... shannon

Hi Shannon,
Not really, CR assumes it can access all of it's dependencies so it is a permission issue. Other than the usual config issues with IIS, full access to the emp folder, full permissions on the Viewer folder, setting the framework in App pool correctly, etc.
Do you have Service Pack 3 installed for Cr 2008 and the latest Fix Pack 3.5?
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip ( requires uninstall first - keycode is required )
Incremental for SP2 - https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
Fix Pack: https://smpdl.sap-ag.de/~sapidp/012002523100006341722011E/cr2008fp35.exe
References for WEB app's:
[Crystal Report Viewers in Visual Studio .NET u2013 Toolbar Images|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/50aa68c0-82dd-2b10-42bf-e5502b45cd3a]
This one could be a great reference also:
[Deploying Crystal Reports 10 .NET Applications|http://www.sdn.sap.com/irj/boc/index?rid=/library/uuid/30c6d7c6-7164-2b10-90b8-d6020b116f4d]
You could also use Process Monitor from Microsoft and scan the log file for Access Denied on the IIS Process.
And also search [Microsoft's Forums|http://social.msdn.microsoft.com/Search/en-US?query=iis%207%20configuration%20and%20security&Refinement=123&ac=3] on how to:
Thank you
Don

Upgraded to Crystal 2008 - one of my reports now has no data

Upgraded to Crystal 2008, now at (12.3.0.601).
However one of my reports (which was previously developed in Crystal X1) is now coming up blank.
I've tested the data on the previous system and the report comes back correctly so there is not an issue with data.
The report is built using XML Schema files and assigning the datasource from VS2008.
When the application is built with Crystal X1, this works fine.
I've refreshed the report using crystal 2008 but no good.
Other reports which use SP's as the source are working fine!
Any suggestions?

Thanks for the quick response.
What I mean by 'I refreshed the report in Crystal 2008' is that I opened the report in Crystal 2008 and verified it.
I did not have to do this with the other reports.
I cannot test this in the designer as the data gets assigned from the application.
However, the old version of the report with the same data works fine.
Note - there are no error message. The report displays with no data.
There are no code change made so everything points to the report which is strange.
Other reports work correctly but this one is different as it uses XML source.
Thanks.
Edited by: Lehause on Aug 24, 2010 3:40 PM

Using Crystal 2008 to insert records into a table

Hi,
We have a unique need to use Crystal to insert records into a table. We have managed to test a report that can write into a temporary table. This is done by using sql command object and uses the following code :
INSERT INTO TEMP_TABLE (ORDERID)
VALUES ({?orderid}) (-- where orderid a parameter).
This test report asks for an order id and then inserts the record perfectly fine.
Now moving on to the real report - This report basically prints orders in batches and we want to insert order id into a temporary table to ensure we don't print orders that were already printed. To do this we created a sub report "insert orders" that has the above insert command. The main report passes the orderid to subreport and the idea is that the subreport would insert each time an order is passed. So if main report printed 50 orders ids, the then it would do 50 inserts individually into the temp table.
This however is NOT working. The report runs fine but there is no insert. Our hunch is that Crystal is not committing after every order id is passed from the main report. Not sure if we can set the AUTO COMMIT ON as a default somewhere?
Wondering if any one has attempted this or has any insights?
Regards,
Mohit.
Environment is - Crystal 2008 and Oracle 11GR2, we are using Oracle drivers (and not odbc)

Hmmm... I don't use Oracle but the syntax looks good...
You've already tested it and I assume that you are using the same driver in the production report as you used in the test, so that shouldn't be an issue...
how are you pulling the data? Is the final SELECT statement that pulls the report data in the same command as the INSERT script, or is the INSERT script in it's own command?
The reason I ask... If you are trying to pass a multi-valued parameter to a command, it won't work. If you have the insert command as it's own command while the data is being pulled with linked tables or a separate command, it is possible that the report itself will execute as expected w/o passing a value to the insert script.
If it's all in 1 command (as it should be), a bad parameter would fail in the final SELECT causing an error.
Also... are rows null or empty string values being added to table when the report executes? This would be an indication that the command is being executed but isn't getting the parameter value.
Jason

Installing Crystal Reports 2008 fix pack 2.6 is breaking Crystal 2008 exe.

I have a package created to deploy Crystal 2008. I have included in my package SP1 and SP2 and that all works great. However, the issue is when I push fix pack 2.6, once that is pushed, and done running, then I try and open up Crystal 2008 I get an error that says, the exe can't be found or is corrupt, try to reinstall the program again. I can get the fix pack 2.6 to work fine when I manually install it. Is this an issue because fix pack 2.6 has to self extract first?
Please let me know what I can do to get everything working in the package, so I don't have to manually run the fix pack 2.6 manually.
Thank you.

What you are doing is not supported at all and may be a violation of the licensing. For users to get Crystal Reports Designer they must purchase a copy from SAP sales only unless you are an OEM partner and licensed to distribute in this way.
In all cases though we don't support building your own MSI in this way, only for distributing the runtime for an application you wrote. Installing Crw32.exe must be done from one of our CD's.
Please explain why you are building the MSI this way and if you are OEM Partner? If you are an OEM who is Account Manager here?
Thank you
Don

Crystal 2008 EVALUATION broke Visual Studio Team System 2008 Developer Ed.

After installing the Crystal 2008 EVALUATION, I can no longer edit Crystal Reports in Visual Studio Team System 2008 Developer Edition. When I open the report I get a blank grey screen instead of the designer.
Please help.

Hi,
I'm half way there. I can edit the reports in Visual Studio now. So thanks for that.
My other problem is when I try to construct a report using the ReportDocument class I get this exception from the constructor:
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
I'm on Vista Ultimate, 64 bit.
I installed Crystal 2008 SP1. Then I downloaded cr121_redist_install.zip and installed CRRuntime_12_1_mlb.exe.
Any suggestions?
Here's my code:
          public string ExecuteReportImmediate( string reportName )
               ReportDocument doc = new ReportDocument( );
               doc.Load( @"C:\Reports\xyz.rpt" );
               string guid = Guid.NewGuid( ).ToString( );
               string pdfFile = Path.Combine( _serverPath, guid + ".pdf" );
               doc.ExportToDisk( ExportFormatType.PortableDocFormat, pdfFile );
               return guid;

Cannot Create a ReportDocument Class on Win 7/VS 2008/Crystal 2008

I recently installed Crystal 2008 (CR Developer) on my Win7/64bit dev. PC, then switched all .NET crystal references from v10 to v12. When I try to run a simple project containing a single report and crystal viewer, I am unable to create a ReportDocument Class. ERROR: "Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly". The CrystalDecisions.CrystalReports.Engine.ReportDocument exception occurs in the auto generated 'code behind' form of the Crystal report. Stand alone CR 2008 works fine, and the older VS.NET project, with CR10 references, also worked. Please advise. Thanks

Is this a windows or web app? Windows app, part of the compiler options is what type of CPU that you are targeting. If it is web, you have to set this within IIS.

Installing crystal 2008 on windows 2003 64 bit Itanium server

We just purchased crystal 2008. We want to install the crystal runtime on windows 2003 itanium 64bit.
After install. the reports give crystal run time error.

what about:-
https://edelivery.oracle.com/EPD/Download/get_form?egroup_aru_number=10880598
Oracle® Database 10g Release 2 (10.2.0.1.0) for Microsoft Windows (64-Bit) on Intel Itanium DVD (Part 1 of 5) B24898-01 Part 1 of 5 522M
Oracle® Database 10g Release 2 (10.2.0.1.0) for Microsoft Windows (64-Bit) on Intel Itanium DVD (Part 2 of 5) B24898-01 Part 2 of 5 566M
Oracle® Database 10g Release 2 (10.2.0.1.0) for Microsoft Windows (64-Bit) on Intel Itanium DVD (Part 3 of 5) B24898-01 Part 3 of 5 435M
Oracle® Database 10g Release 2 (10.2.0.1.0) for Microsoft Windows (64-Bit) on Intel Itanium DVD (Part 4 of 5) B24898-01 Part 4 of 5 595M
Oracle® Database 10g Release 2 (10.2.0.1.0) for Microsoft Windows (64-Bit) on Intel Itanium DVD (Part 5 of 5) B24898-01 Part 5 of 5 583M

CRYSTAL 2008 ERROR 1402

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