Crystal 2008 for VS 2010 - Report formatting issues in viewer (extra space)

Question

Hello,
We have a Windows Form application developed in VS 2010 using the Crystal 2008 for VS 2010 runtime. We are having issue with extra spaces in text objects. For example: in a report header we have an object that has text similar to this:
This report will print a list of all Serial Numbers in the Serial Table that are missing related Serial Meter records.
When we run it within Crystal 2008 Designer, it looks great; however, when we run it from the Windows Viewer we developed, it looks like this:
This report will print a list of all Serial Numbers in the Serial Table that are missing related Serial Meter records    .
The viewer places extra spaces between records and the period (.).  We also noticed it places spaces in phone numbers:
952 -555-555
There's an extra space between the 2 and the dash (-).
One thing we noticed is, if you change the viewer zoom to 98%, then the extra spacing goes away.
We just upgraded to SP1 for Crystal 2008 for VS 2010 and still the same issue. We are referencing these DLLS: CrystalDecisions.CrystalReports.Engine.dll, CrystalDecisions.ReportSource, CrystalDecisions.Shared, and CrystalDecisions.Windows.Forms all version are 13.0.2000.0.
Any help would be great.
Thank you,
Tyler

Answer 1

Hi Tyler,
I copied the text from your other post into a new report and changed the fonts and previewed in my C# test app and I don't see the problem.
"We have a Windows App that we just converted to .NET 4.0 and updated the viewer to the Crystal Reports Viewer in VS 2010. When we 952-555-555 open a report that has a large block of static text in paragraphs left-aligned the spacing around punctuation is awful - there's almost a tab's worth of space between the last letter and the period. U.S. looks like US. This happens both with reports that were created in VS2008 and ones that were created in VS2010. It is only a problem in the viewer's display - if we print to a printer or export to PDF the spacing around punctuation is fine. It's also not a problem on our development workstations which are running Windows 7, but is a problem on our test servers which are running Windows 2003 Server. I ran the modules tool and found that the version of usp10.dll does match what the previous thread said it should be and it's coming from the c:\program files\sap businessobjects\crystal reports for .net framework 4.0\common\sap businessobjects enterprise xi 4.0\win32_x86\ folder. On my development machine when I run the modules tool I notice that a second instance of usp10.dll is called which is the version installed with Windows 7. We've tried changing fonts but none of the ones we've tried (originally in Times New Roman, 12, tried Arial, Times and various sizes) have made a difference. We also tried changing the print options with no improvement. The only thing that makes it slightly better is full-alignment but our customer insists that it be left-aligned."
I threw in the telephone number also you noted in this post.
I created a new report and copied the text above into a text object and then previewed. I then changed the fonts to various types and I don't see the problem.
I also used Courier New because it's a fixed font layout, meaning the same letter always uses the same amount of space, and it shows just fine also.
I've seen issues where the Video driver and screen size can affect the spacing. Usually updating the Video driver or changing your screen resolution resolves the problem.
What Video Drivers and Monitor are you using?
And What OS?
Thank you
Don