Crystal addon

I'm trying to open a crystal report, and it's giving me the error pasted below. I see that it says "bad username/password", but I already went into crystal report administration --> account setup, and entered my database username and password (sa/password), to no avail. Any ideas?
========================================
CrystalDecisions.Shared.CrystalReportsException: Load report failed. ---> System.Runtime.InteropServices.COMException (0x80004005): Logon failure: unknown user name or bad password.
   at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
  at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_Database()
   at SAP_CR.MyForms.frmReportViewer.ConfigureCrystalReports()
   at SAP_CR.MyForms.frmReportViewer.frmReportViewer_Load(Object sender, EventArgs e)
   at System.Windows.Forms.Form.OnLoad(EventArgs e)
   at System.Windows.Forms.Form.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.Form.WmShowWindow(Message& m)
   at System.Windows.Forms.Form.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3603 (GDR.050727-3600)
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
SAP_CR
    Assembly Version: 2.0.0.7
    Win32 Version: 2.0.0.7
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/SAP_CR.exe
Interop.SAPbouiCOM
    Assembly Version: 8.0.0.0
    Win32 Version: 8.0.0.0
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.SAPbouiCOM.DLL
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
CustomMarshalers
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
Interop.CR_Crypto
    Assembly Version: 6.0.0.0
    Win32 Version: 6.0.0.0
    CodeBase: file:///C:/Program%20Files/SAP/SAP%20Business%20One/AddOns/SAP_CR/Interop.CR_Crypto.DLL
System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
System.EnterpriseServices
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
CrystalDecisions.Windows.Forms
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.2.2000.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Windows.Forms/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Windows.Forms.dll
CrystalDecisions.Shared
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.2.2000.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.Shared/12.0.2000.0__692fbea5521e1304/CrystalDecisions.Shared.dll
CrystalDecisions.ReportSource
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.2.2000.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportSource/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportSource.dll
CrystalDecisions.CrystalReports.Engine
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.2.2000.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.CrystalReports.Engine/12.0.2000.0__692fbea5521e1304/CrystalDecisions.CrystalReports.Engine.dll
System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
CrystalDecisions.ReportAppServer.CommLayer
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CommLayer/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CommLayer.dll
CrystalDecisions.ReportAppServer.ClientDoc
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ClientDoc/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ClientDoc.dll
CrystalDecisions.ReportAppServer.DataSetConversion
    Assembly Version: 12.0.2000.0
    Win32 Version: 12.2.2000.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/CrystalDecisions.ReportAppServer.DataSetConversion/12.0.2000.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataSetConversion.dll
CrystalDecisions.ReportAppServer.DataDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.DataDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.DataDefModel.dll
CrystalDecisions.ReportAppServer.Controllers
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.Controllers/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.Controllers.dll
CrystalDecisions.ReportAppServer.CubeDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.CubeDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.CubeDefModel.dll
CrystalDecisions.ReportAppServer.ReportDefModel
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.1100.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/CrystalDecisions.ReportAppServer.ReportDefModel/12.0.1100.0__692fbea5521e1304/CrystalDecisions.ReportAppServer.ReportDefModel.dll
BusinessObjects.Licensing.KeycodeDecoder
    Assembly Version: 12.0.1100.0
    Win32 Version: 12.2.0.290
    CodeBase: file:///C:/WINDOWS/assembly/GAC/BusinessObjects.Licensing.KeycodeDecoder/12.0.1100.0__692fbea5521e1304/BusinessObjects.Licensing.KeycodeDecoder.dll
JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

Hi,
From the error message, there are quite a few different versions for CR. If you can reinstall the add-on by a clean installation, it may be helpful.
Thanks,
Gordon

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