Crystal export to pdf windows app: logon fails -- works at other sites

There must be hundreds of these errors each seems different.
I have a program installed on 4 different networks running vb.2008 windows app with the bundled CR. It works on Vista 64 and windows xp machines. Uses sql express 2008 The following works on all of them but one (all installed with same setup disk): crystal viewer opens with a report. A button is pressed and the report is automatically exported to a folder. However in this one case all machines at one site fail (vista & xp) As I mentioned, this export functionality works on 3 other sites including development site and the reports all come up on all sites. It is just the export to pdf on all machines on one site. Plus all reports work fine at all sites. It is just the export to pdf at the one site. Hee is the error.
Crystaldecisions.crystalreports.engine.logonexception: logon failed.
details: mscorlib: could not find file 'c:\windows\temp\inv.xsd'
error in file c:\document.......
unable to connect: incorrect log on parameters---> system.runtiem.interopservices.comexception(0x8004100DF) Logon failed.
Unable to connect: incorrect log on parameters.
at crystaldecisions.reportappserver.controllers.reportsourceclass.export(exportoptions pexportoptions,requestcontext prequest context)
at crystaldecisions.reportsource.EromReportSourceBase.exporttostream(exportrequestcontext reqcontext)
-end of inner exception stack trace
at crystaldecisions.reportappserver.convertdotnettoerom.throwdotnetexception(exception e)
at crystaldecisions.reportsource.eromreportsourcebase.exporttostream(exportrequestcontext reqcontext)
at crystaldecisions.reportsource.eromreportsourcebase.export(exportrequestcontext reqcontext)
at crystal.crystalreports.engine.formatengine.export()
at crystaldecisions.crystalreports.engine.reportdocument.export()
at fioes.frmcrmenulaserreport.exportcompletion()
The same person set up all 4 networks for whats thats worth.

reports work fine on all the machines and never had an error. In fact, report is up in CR viewer when user presses button to export. Error is on the crrpt.export command
by the way, actually what happens when the cr.export is executed? Maybe that may help me.
Edited by: suzanne haig on Jun 18, 2009 9:27 PM
One issue that I noticed is that when there are report parameters defined they need to be in the same block as the export object setup. I in fact do have parameters that are given their value from a dataset. This is done in the form that shows the crystal viewer, but they are not in the same procedure as the export creation and the dataset for the parameters is not declared on the form level. However, the report object is declared on the form level as is the datset with the report data, so any property added to it, should be visible throuout the form including where the export occurs.
However, this would not explain why the same situation works in another location and not just on the developer machine. I also notice that the error message says it cannot find the xsd file, but it is in the proper location (other wise the report would not be viewable or printable)
How does the export work, does it create an entire new instance of the report? perhaps knowing what goes on behind the scenes would help me figure out what to do.
Edited by: suzanne haig on Jun 18, 2009 11:17 PM

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