Crystal Report 2008 SP2 & InfoView: Custom XML Export doesnt work

Hi,
I have created a Crystal Report .rpt and want to use the custom xml export function to output a custom xml file. For that, I created a custom transformation file (xsl) and imported it into the .rpt . On the client machine, if I open the .rpt with Crystal Reports 2008 SP2, and select to export it using the custom xml output, all runs fine. (under SP1, only half the file was created...)
If I upload the .rpt file to Infoview (server-side: BO Enterprise 3.1, SP2 as well) and schedule it, I can select xml, and then my custom xml as output format, but I am getting the error message u201EUngültige Exportoptionen" (="invalid export options"), in the instance history. No output file is created. I use file system as destination. Other output formats like .pdf and .rpt work fine and files are created.
Ideas:
-Are there any more settings needed on the server (e.g.CMC - Crystal Server Jobs, other Processes, ...) so I can schedule the report and successfully create the custom xml format file as output?
-Do I need to upgrade to a specific SP or FP on server-side so everything runs smooth?
Thanks for your help!

Hi Florian,
I'm having the same problem, have you by any chance found a solution?
Gajus.

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Crystal Reports 2008 in Windows Vista x64 + IIS7 DOESNT WORK!!!!!! HELP!

Hi,
I´m developing an application with Microsoft Visual Studio 2008 and Crystal Reports 2008 Professional
(i´m not using the Crystal Reports 2008 for .Net basic)
As I have Windows Vista x64, my ASP.NET applications run under IIS7, but for my surprise, Crystal doesn´t work under Vista x64 + IIS7. I got the following error:
An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
When I run the same routine in an Windows Application the error doesnt occur. It only happens under Web Applications.
I tested in a Windows Vista 32 bit and there´s no error....
Crystal Reports 2008 does not work in II7 x64 ?
Is there any solution?
Please.... help me!!!!!

Hi Fernando,
Please read and follow the [Rules of Engagement|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/home/rulesofEngagement] for future topic posts as yours violates the current policy.
You will need to build your application to run in 32 bit only mode. This note explains how to do it:
[Set app to 32 bit mode|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do]
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Crystal Report 2008 SP2 Dynamic image file

ASP.NET2008 C# +Crystal Report 2008 SP2
製作動態顯示圖片的報表
資料庫是SQL2005 內存圖檔的路徑
使用DataSet+Report Document的方式產生報表資料
動態圖片是利用工是產生的
現在發現以下問題，其他固定顯示的圖片正常
1.未安裝SP1 &SP2
(1)在VS下建置檔案：圖片正常顯示，且有錯誤訊息
(2)部署後直接開啟網頁，無法顯示動態產生的圖片
(3)錯誤訊息如下：
網頁錯誤詳細資料
使用者代理程式: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
    時間戳記: Mon, 1 Feb 2010 08:22:08 UTC
    訊息: 無法判定字串常數的結尾
行: 23
    字元: 19
    程式碼: 0
    URI: http://192.168.1.89/aspnet_client/system_web/2_0_50727/crystalreportviewers12/js/dhtmllib/language/zh_TW/labels.js
2.安裝SP1 &SP2 後
(1)在VS下建置檔案：圖片正常顯示，且有錯誤訊息
(2)部署後直接開啟網頁，無法顯示動態產生的圖片，且有錯誤訊息(同2(1))
    (3)錯誤訊息如下：
網頁錯誤詳細資料
使用者代理程式: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
時間戳記: Wed, 3 Feb 2010 00:45:39 UTC
訊息: 無法判定字串常數的結尾
行: 129
字元: 19
程式碼: 0
URI: http://192.168.1.89/aspnet_client/system_web/2_0_50727/crystalreportviewers12/allStrings_zh_TW.js

Hi Florian,
I'm having the same problem, have you by any chance found a solution?
Gajus.

How to overcome the Memory leakage issue in crystal report 2008 SP2 setup.

I have developed the small windows based application tool with help of Visual studio 2008 for identify the memory consumption of crystal report object. It helps to load the crystal report objects in the memory and then released the object from the memory. The tool simply does the u201CLoading and Unloadingu201D the objects in the memory.
The tool will be started once u201CTest_MemoryConsumption.Exeu201D executed. The u201CTest_MemoryConsumption.Exeu201D consumes u201C9768 KBu201D memory before load the crystal report object in memory. It means, 9768 KB is normal memory consumption for run the tool.
Crystal report object initiated by the tool and object help to load the report in memory once the tool initiated the crystal report object. Now u201CTest_MemoryConsumption.Exeu201D consumes u201C34980 KBu201D memory during the crystal report object creation and report load process. The actual memory consumption of crystal report object is 34980u20139768=u201C25212u201DKBu201D.
The memory consumption u201C34980 KBu201D will be continued till the end of the process. The memory consumption will be reduced to u201C34652 KBu201D from u201C34980 KBu201D once report load process completed. It means, u201C328 KBu201D memory only released from the memory consumption. Tool enables the Release command for the crystal report object. But crystal report object does not respond to the command and will not release his memory consumption.
The memory consumption u201C34652 KBu201D will be stayed in the memory once job ends. If i again initiate the crystal report object then it crystal report object start to consume the memory from 34652 KB.
Database objects and crystal report objects are properly used in the tool. The object release commands properly communicated to crystal report setup. But the u201CCrystal report service pack 2u201D setup unable to respond the commands which has enabled from .Net Tool. Crystal report objects are properly initiated and disposed in the tool. But the crystal report unable to release from the server.
The memory consumption will be reduced once the server restarted or kill the application.
Crystal report 2008 and crystal report 2008 SP2 setup available in the server.
Microsoft .Net Framework 2.0 SP2, Microsoft .Net Framework 3.0 SP2 and Microsoft .Net Framework 3.5 SP1 are available in the server,
Could you please suggesst how to avoid the memory consumption keep increasing and how to release the memory consumption once the crystal object disposed???

Hi Don..
My case is different one. I hope, the problem with Run time Installation setup file (Crystal report 2008 Serivce Pack2 installer) which we installed in the server.
Let me explain with Live scenario which our client faced in crystal report 2008 Service pack2 Installer.
Our client is using a application to help to print their reports. The application is developed with Windows service.
Windows service keep on running in the server. Windows service executes the client 's crystal reports( Labels Report, Stock report) which designed for clients need and the reports will be printed from printer.
10 Same type report (Label Report) will be printed in 1 minute. Reports are not printing during non business hours. But the windows service keep on running. Memory cosumption of application will be 160 MB in business hours.
For Example, On Monday the application memory consumption starts with 160 MB. The Memory consumption will be reached 165 MB in peak business hours. Then the memory will be ended in163 MB in the End of Monday. It means, The memory consumption will be in 163 MB during the non business hours. Reports will not be printed in non business hours.
On Tuesday, the application memory consumption starts with 163 MB and it will be reached 168 MB during the peak hours. The Memory consumption will be ended in 165 MB in the end of Tuesday. The same process contiues till friday. End of friday, the memory consumption of the application will be ended with 170 MB.
Application Memory Consumption slowly increasing in the server. In 5 days, Memory consumption reached Threshold value (170 MB) of the server. Application gets hanged up once the memory consumption reached 170 MB. We got the error messages as "Attempted to read write protected memory " / "Not Enough memory for process". If we restart server / If we restart the service then memory consumption of application get reduced to 160 MB.
From the above scenario, We came know that the either the problem with Application object or the problem crystal report object. In the application, We have checked dispose methods of application objects completly. I am sure that application objects are properly disposed in the application. I hope the problem not with application objects. The problem with Crystal report objects.
Application properly communicates the dispose methods to crystal report objects. Crystal report objects are not released from
the memory.
Crystal report 2008 Serive Pack 2 setup installed in the server.
As you said, If Crystal report runtime is not released from memory then memory consumption keep increase??? In service oriented architecture application, how to unload the crystal report runtime??
Do you any fix for this kind of issue??
Willl Crystal report 2008 service pack 3 help on this issue??

Crystal Reports 2008 SP2 Install Error

When I try to install Crystal Reports 2008 SP2 I receive the following error...
The feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Crystal Reports 2008 SP1' disk and click OK.
SP1 was installed via the upgrade utility that launches with the software. I found the package folder in C:\Documents and Settings\%username%\Local Settings\Temp but it did not contain the MSI SP2 is looking for.
I've tried installing SP2 by both letting the update utility attempt to automatically install it and by just downloading it from the update utility and running the installation manually.
Anyone experience this issue?
-Chris
Edited by: chris.murphy on Oct 20, 2009 10:18 PM

Hi Chris,
This is not a support site but a public place for all users to help each other. If you would like to talk to a support Engineer then please purchase a case.
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300?resid=-Z5tUwoHAiwAAA8@NLgAAAAS&rests=1254701640551
Try downloading SP1 and installing it from your local hard driver and then install SP2. I'll mention this issue to the install team and see what they say about your issue.
Thank you
Don

Crystal Reports 2008 SP2 - Fix Pack 2.1 Readme

Hi,
Where can I find a readme of the Crystal Reports 2008 SP2 - Fix Pack 2.1 with the list of fixed issues?
Specifically does this fix the issue of dates when using .NET datasets and ADO recordsets (ttx files)?
Regards
Craig

Is this not considered a critical breaking change? I think 6+ months is a long time to wait especially given we had to wait for SP2 in the first place for other fixes. Now we find we cant go to SP2.
Is there anyway to get this esculated?
What if SP3 hs another breaking change?
Hopefully your will locate release notes, why is it that SAP dont appear to make these readily available for new serice packs and fix packs? We seem to go through this everytime?
Craig

Crystal Reports 2008 SP2 - Fix Pack 2.1

I see that Crystal Reports 2008 SP2 - Fix Pack 2.1 has been posted as of 10/26/09. Anybody know what's in it? I didn't see a Read Me. Also, when you download and start to install this, it reports itself as a a Fix Pack for Version 1, but the version on things like CRViewer.dll show a version of 12.2.1.412 and a build date of 2009/10/14, which leads me to believe it really is for SP2.

Moved to Legacy Development forum.
We typically release the merge modules at the same time but sometimes they are delayed getting to our download site.
Go to: SAP Crystal Solutions Downloads and click the Crystal Reports... link in the middle of the page and then select the correct versions and you'll find all of the dowloadables.
If they are not there then let me know and I'll follow up with the guys who publish the files.
Thank you
Don

No Hyperlink in PDF after export from Crystal Reports 2008 SP2

When I export a report from Crystal Reports 2008 Developer (as well as from the runtime) SP2 to PDF the Hyperlink to a file on hard disk is missing.

Hi,
Go through this LInk
Re: No hyperlinks after exporting to pdf
Regards,
Salah

Crystal Reports 2008 sp2 PrinterDuplex problem

All,
I'm working on a .NET 3.5 application (upgrade from 2.0) with Crystal Reports in it.
Since we just upgraded the code from 2.0 to 3.5, I thought it would be intresting to also upgrade from Crystal Reports 2005 to Crystal Reports 2008.
This transition worked flawlessly, except for 1 thing which I can not wrap my head around: I am unable to change the PrinterDuplex in the report.PrinterSettings since the upgrade !!
report.PrintOptions.PrinterDuplex = CrystalDecisions.Shared.PrinterDuplex.Horizontal; // does not work anymore
Message: COMException: {"Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX))"}
Source: "CrystalDecisions.ReportAppServer.Controllers"
Stacktrace: "   at CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.ModifyPrintOptions
(PrintOptions newVal)\r\n   at CrystalDecisions.CrystalReports.Engine.PrintOptions.set_PrinterDuplex
(PrinterDuplex value)\r\n   at Gui.Reporting.ReportPrinter.PrintOnly (ReportInfo info, IList`1 paramValues, Int32 nCopies) in C:
data\ \tcm_1.0
Generation
TCM
src
Gui
Reporting
ReportPrinter.cs:line 91"
Anybody here who had the same problem or knows where I could find an answer or what I'm doing wrong ?
cheers and thanks in advance,
Andy

Just did a quick test on it. Works for me fine. Using CR 2008 SP 2.
If you do not have SP 2, it is available from here:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
Ludek

Crystal reports 2008 will not allow multiple exports in a row

I recently had service pack 3 and fix pack 3.3 updated to my system ( crystal 2008) to help correct a issue with mapi not populating addresses from outlook when trying to export a report. I have a new issue. - sort of???
Now when I try to export multiple reports in a row I still have the same issue. I can send 1 report out. But if i try to send another report out i have the same issue that I had with mapi not populating the addresses field from outlook.
To get past this I shut down crystal and then bring it back up and I can send (ONE) report again before the same thing happens. Does anyone know if there is fix for this issue?

Im not sure I agree with you designation that this report should be in the report DESIGN forum. I
My problem has nothing to do with report design in my OP. The MAPI function (in crystal reports itself) will not populate addresses once I export 1 report. When I try to export a second report that is when it quits works. This is basically the same problem that a hot fix or fix pack corrected but now instead of now working at all. I can only export 1 report before the same mapi issue happens????

Crystal Reports 2008 in InfoView

Hi all,
please enlight me - is it possible to design/modify crystal reports in InfoView (BO XI 3.1) like in InfoView XI R2 (using CR Explorer)? This funcionality is missing in XI 3.0 - am i right? Design/modify only in standalone CR Designer?
Thanks for help!
ps:
I am looking for a way to create a report without configuring odbc/ole sources and not using Webi (i want to access many db tables - access through Universe is not a way and through BusinessViews is OK). It is intended for occasional user so the way through www looks good (like CR Explorer in BO XI R2) but it seems there is no such CRE in BO R3.

Hi Janusz,
Yes ,We cannot design/modify crystal reports in InfoView (BO XI 3.1) like in InfoView XI R2.
The Design/modify can be done in Crystal Designer.
To access database through explorer we need to retrieve the records based on our request.
In business view manager is used as a repository items for enterprise. Where all the dynamic parameters created are stored.
Using universe we need to create the objects based on database fields.
Just let us know is there any option you are looking for.
Regards,
Naveen.

Crystal Reports 2008 SP2 Installation Error

Howdy Folks...
I have been trying to install the SP2 for Crystal Reports.
I get the following error...
"The installaion source for this product is not available. Verify that the source exists and that you can access it."
Running the downloaded file, unpacks the contents, starts the installer, then the error message is displayed.
System is with Windows Vista SP2
Your help and advice is needed...
Thanks,
Jim

Yes, mapping the network drive on the install PC works, technically. Unfortunately, it doesn't resolve my core problem for two reasons.
1. I'm trying to make the install procedure as touchless as possible for an install base of potentially hundreds of users. Having them all map a network drive would defeat the purpose.
2. I oversimplified the explanation of my situation to make the question easier to ask. We actually have a home-grown, web-based client software distribution tool from which I'm trying to setup the installation. The network drive, and generally all details of the installation are transparent to the installer, so that's another strike against mapping the network drive.
Here's the command line script (nothing fancy) and the code of the supplemental .ini file that I'm using. (This assumes that the self-extracting Crystal SP2 file has already been extracted and that I'm working directly with the setup.exe, setup.ini, and package files.)
And to reiterate, this scripting procedure has worked like a charm for Xcelsius SP3 and Crystal SP1. It just falls flat on its face for Crystal SP2
Batch Script:
setup.exe -r Crystal2008SP2.ini
Crystal2008SP2.ini:
[OTHER]
QUIET=/qb+
[INSTALL]
CLIENTLANGUAGE="EN"
DISABLEWEBUPDATE="1"
ENABLELOGFILE="1"
INSTALLDIR="C:\Program Files\Business Objects\"
REINSTALL="ALL"
[FEATURES]
REMOVE=""
ADDLOCAL=""
ADDSOURCE=""
ADVERTISE=""
Thanks,
Josh
Edited by: Josh Crawford on Jan 20, 2010 8:44 AM

COM error in SAP toolbar, Crystal Reports 2008 SP2 FP2.1

Hi,
Error: COM execption caught in CExtToolBar::GenerateNewTempalte().HR = 0x80004005, ::InitOpenDialog().HR = 0x800004005; ::InitializeGlobalData(). HR = 0x03edafe7
Unfortunately the error hasn't been fixed for us with FP 2.1 as it was with Sebastian.
I have GUI 7.10 (7100.2.7.10348 Build 967944 Patch Level 14), Explorer 3.x and 7.0 installed.
We are on SAP Integration Kit SP 2 FP2.1 and CR SP2 FP2.1
I can connect to SAP using the MDX drivers etc, but get the same COM execption caught using the SAP toolbar.
We want to use SAP BW variables as CR parameters in our report and the only way I'm understand from Ingo's previous posts to get a dynamic list of values from a SAP variable is to create the report via the CR SAP toolbar and save it to Infoview.
thanks
Michael

looks identical to your previous item.
Ingo

X Axis Ranges - custom XML - it doesnt work

Hi - I am having difficulty displaying an axes range on the X axis.
I have a line chart displaying volume data over a 2 month period, and I want to shade saturday+sunday in grey as vertical stripes accross the chart- to indicate that the data points can be safely ignored as non-business hours.
I am planning to add 52 ranges in the x_axis with minimum=MMDD for Saturday and maximum=MMDD for Sunday to cover a 1 year period.
Anychart documentation says this is possible: but all of the examples are for the Y axis (which works ok).
[http://www.valentinois.net/forums/weatherd/anychart/anychart/help/docs/axes-ranges.html|Anychart documentation]
The chart accepts attributes for the x_axis, but never displays the range.
My XML looks like this:
<x_axis> <title enabled="False"/> <labels rotation="0"/>
<axis_markers><ranges>
<range minimum="0502" maximum="0503"><fill color="Blue"/></range>
<range minimum="0509" maximum="0510"><fill color="Blue"/></range>
</ranges></axis_markers>
</x_axis>
</axes>
Has anyone successfully implemented this?
Apex 3.1.2 with Anychart3
Thanks!
Mark

Solved; when marking ranges or lines on the X axis; you cannot specify X axis values; only X axis data points (starting with 0). For weekly data, plotted by hour, I shade the first 24 data points for Monday, and then alternate colors for the whole week. Works a treat.
On the Y axis you can specify ranges (or plot lines) using the Y axis values. This doesn't appear to be documented, and may be a bug, so I hope this is useful to the next person stumpred by this.
Rgds
Mark

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

Crystal Report 2008 SP2 & InfoView: Custom XML Export doesnt work

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