Crystal report runtime 13.0.2 passive upgrade fail

Hi,
my configuration is:
- Windows 7 ultimate 32 bit.
- Crystal report (13.0.1) installed
If i upgrade product (Crystal Report) manually all work fine.
If i install in passive mode, instead, with below command line, the upgrade fails and product remain unchanged.
msiexec /i CRRuntime_32bit_13_0_2.msi /passive
Can you verify this problem ?
Thanks in advance for your response.
Best Regards.
Niko Furioso

Hello,
CR for Vs 2010 requires an uninstall first. I'll check with out build team to see if this is supported.
In the mean time you could add this to your installer:
Update Options
The Windows Installer command line can apply or remove updates (patches for example) through these options:
msiexec.exe [/update][/uninstall[/package<product_code_of_package>]]
<path_to_package>/update - apply updates (if there are multiple updates, you can separate them through the ";" character)
/uninstall - remove an update for a product (if there are multiple updates, you can separate them through the ";" character)
/package - specifies the package for which the update is removed
Sample command lines:
msiexec.exe /update "C:\MyPatch.msp"
msiexec.exe /uninstall {1BCBF52C-CD1B-454D-AEF7-852F73967318}
/package {AAD3D77A-7476-469F-ADF4-04424124E91D}
Don

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An error has occurred while attempting to load the Crystal Reports runtime.

Server Error in '/' Application. An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly. Please install
Crystal Report is not working on webServer but It is working on local Saver
on Server i m getting this error
Message was edited by: Ludek Uher

If you have your AppPool set for 32 bit then install the 32 bit runtime, if it's set for 64 bit then install the 64 bit runtime.
Try searching, lots of posts on this subject.
Don

Crystal Reports Runtime Installer

Hello,
     I am currently trying to find the most recent installer for the Crystal Reports Runtime.
     If someone could respond with a link to the page that contains it that would be great.
     I am looking for the production version not the development installer.

Hi Everett and welcome
If you are using the RDC you do not want anything from .NET. Last version of CR that installed and supported the RDC was 11.5.x (also referred to as CR XI R2). You are using CR 11.0.x so updating to CR XI R2 will be one thing to do - if you absolutely have to use the RDC (more below). To update to CR XI R2, see the following blog: Where did all the Crystal Reports XI R1 and R2 fixes go?
The blog has links to runtime files, latest / last updates, how to update, etc.,etc.
Now, I want to make sure that it is clear that CR XI R2 is out of support, so no fixes, no phone support. You are welcome to ask here on SCN, but post any future queries re. RDC here:SAP Crystal Reports - Legacy SDKs
My recommendation would be to move away from the RDC and if at all possible go with the CR SDK for .NET (SAP Crystal Reports, Developer Version for Visual Studio .NET). There is also an SDK for Java, if you're interested (SAP BusinessObjects - SAP Crystal Reports, Version For Eclipse Download). This is a free product that can be used with VS 2010, 2012 and 2013. Download links are documented here:
SAP Crystal Reports, developer version for Microsoft Visual Studio: Updates & Runtime Downloads
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Install the Crystal Reports Runtime SP2 to an alternate drive

I need to install the Crystal Reports Runtime SP2 (CRRuntime_12_2_mlb.msi) to a drive other then the C: drive. The installation package does not give the option to choose an install location. Is there any way this can be done?

If you have your AppPool set for 32 bit then install the 32 bit runtime, if it's set for 64 bit then install the 64 bit runtime.
Try searching, lots of posts on this subject.
Don

Crystal Report Runtime start splwow64.exe on windows 64 OS

Hi,
We are using the Crystal Reports runtime in our application. We are utilizing the runtime through the COM interface. Recently a client of us installed our application on windows 2003 64-bit. Now whenever a report is created windows starts splwow64.exe. As i understand this is a process started by windows to ensure compatibility with 32-bit. Normally this process is released when the job is done. However in our case the proces is never released and remains exclusively locked. Other application on the same machine also need this splwow64 process and this is now causing a problem.
When the other applications on the server start splwow64 first it released when the job is done. It is only when creating a report (pdf) using the CR-runtime, it is never released.
Any help would be very much appriciated!
TIA
Ronald

Hi Ronald,
XI is past it's end of life so nothing we can do to fix it now. Try CR XI R2 ( 11.5 ) with Service Pack 6, it has a better chance of working on 64 bit OS's.
Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
Searching on this dll it appears to be the 32 to 64 bit Thunking spooler that converts 32 bit print jobs into 64 bit jobs ( or the other way around ). CR only supports 32 bit runtime so it may be that your print driver has issues. If you can find one that is 32 bit only but works on 64 bit OS then that will likely resolve the issue.
Otherwise I suggest you contact the printer manufacture and ask them how to make their 64 bit driver work with a 32 bit app.
Thank you
Don

Windows 2008 Web Server and Crystal Reports Runtime 10 comptability

We have migrated a website that was previoulsy on a Wndows 2003 server using IIS6 and Crystal Reports Runtime v 10 on ASP.NET 2.0
After migrating the website, and installing the Crytal Reports runtime, we are getting application errors related to Crystal Reports Runtime in event viewer and the browser.
For one is Crystal Reports Runtime v10 compatible with Windows 2008 Server, IIS 7 ?

No it is not. You're looking for about a 5 year forward compatibility. At this time, only CR 2008 (12.x) and Crystal Reports Basic for Visual Studio 2008 (10.5) are supported on WIN 2008. See [this|https://wiki.sdn.sap.com/wiki/pages/viewpage.action?pageId=56787567] blog for more details.
Ludek

Crystal Report XI u2013 Multi Thread - function PEOpenEngineEx failed. Reason:

In Crystal Report XI u2013 Multi Thread - function PEOpenEngineEx failed. Reason: Report engine not opened
Hi
I am using Crystal report XI with Delphi 7
OS: Windows XP.
Delphi 7
CR Version: Crystal Report XI
In Crystal Report XI While calling PEOpenEngineEx() by setting Engine option as multi thread, It failed with error message u201CError:512 Report Engine Not Openedu201D
Code Change in Delphi 7 UCrpe32.pas (Crystal Reports XI Release 1 - Service Pack 3 and Service Pack 4)
aEngineOptions.openEngineType := PE_OE_MULTI_THREADED;
FEngineOpened := FCrpeEngine.PEOpenEngineEx(EngineOptions);
I tried the same with Crystal Report 8.5 (above mentioned code change) Function PEOpenEngineEx() working fine.
How to overcome this error to make work Multi Thread using CR XI?

I found that it is bug Release 2 and the script server_patch_xir2 resolved it.

Crystal report runtime 13.0.2 passive upgrade fail

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