Crystal Reports 12 merge module fails ICE validation during installation

Question

Hi there,
I am using the CR 2008 merge module that I downloaded from this site, and am using MSI Factory 2.0 to install my product.  The ICE validation fails during the build with the following errors.
C:\v9.wxs(6680) : warning LGHT1056 : The Directory table contains a row with primary key(s) 'INSTALLDIR' which cannot be merged from the merge module 'C:\Program Files\Common Files\Merge Modules\CRRuntime_12_0.msm'.  This is likely due to collision of rows with the same primary key(s) (but other different values in other columns) between the database and the merge module.
C:\v9.wxs(6680) : warning LGHT1056 : The Directory table contains a row with primary key(s) 'ProgramMenuFolder' which cannot be merged from the merge module 'C:\Program Files\Common Files\Merge Modules\CRRuntime_12_0.msm'.  This is likely due to collision of rows with the same primary key(s) (but other different values in other columns) between the database and the merge module.
C:\v9.wxs(6680) : warning LGHT1056 : The Directory table contains a row with primary key(s) 'CommonAppDataFolder' which cannot be merged from the merge module 'C:\Program Files\Common Files\Merge Modules\CRRuntime_12_0.msm'.  This is likely due to collision of rows with the same primary key(s) (but other different values in other columns) between the database and the merge module.
C:v9.wxs(6680) : warning LGHT1056 : The Directory table contains a row with primary key(s) 'ProgramFilesFolder' which cannot be merged from the merge module 'C:\Program Files\Common Files\Merge Modules\CRRuntime_12_0.msm'.  This is likely due to collision of rows with the same primary key(s) (but other different values in other columns) between the database and the merge module.
light.exe : error LGHT0204 : ICE79: Feature 'CMS' referenced in column 'InstallExecuteSequence'.'Condition' of row 'CMSsetupConfiguration.9CED35E4_C9E6_11D3_9833_00A0C9DA4FE9' is invalid.
Any ideas what this means?
Thanks,
Rod

Answer 1

Hi Falk, thanks for your interest.
Yes, I can build the setup, but I need to have zero ICE validation warnings in order to pass the Vista Certification process.  It seems to me that the default merge module for CR2008 has been put together in a way that fails best practice - eg.  ICE validation.
The merge module is simply added to a feature within the installer product, and if I turn on the switch to "Ignore ICE warnings", then the build works OK and I can install the product no problems.  However if I turn off the "Ignore ICE warnings", then the build fails and stops dead.
The snippet I posted here was from the log file.
Hope this helps,
Best regards,
Rod