Crystal reports / business objects - RAS timeout issue

Hi,
I am experiencing a problem in my Java application in viewing a report generated by Crystal Report. Let me start off by saying I'm not entirely sure that the problem is with Weblogic, but at the moment it seems likely to be.
The Java app uses the RAS in Business Objects to get/display a report. There is a timeout setting on the RAS server and once this has elapsed, the next request from the Java web app causes a timeout error. Code in the Java app handles the timeout and makes a new connection to the RAS and displays the report (the error and re-connection is all seamless to the end user).
This was all working fine until recently when the server was upgraded from Windows 2000 to Windows 2003. Now when the Java app makes a request after the timeout has elapsed there is no error returned and instead the process continues and a blank page is shown on the web page.
On the Business Objects side of things, one of the log files states a "received invalid request" message which seems to indicate the Java app is sending it something unrecognisable. So my question is, are there any known issues with Weblogic server under Windows 2003 that could be causing this problem? I'm running version 8.1 SP3.
Since the problem has arose I've tested the Java app on a Windows 2000 and Windows XP environment (both 8.1 SP3) and the timeout occurrance and handling works as expected. I've raised a support request with Business Objects but from previous experience I know they will take a while to respond. So any help about this from you guys will be much appreciated.

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Hi. I currently use Crystal XI use BusinessObjects Enterprise XI Release 2 to schedule and run my (our) reports.
I rang the customer support line and they said my questions were best tried out here in the forums.
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CA Forum: General
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P.S. I don't seem to be allowed to attache image files to my post, but have embedded the content instead:

Thank you very much Don - this is a feature I wasn't aware of previously, and is a big step in the right direction for me. Really useful.
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Crystal reports / business objects - RAS timeout issue

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