Crystal Reports has stopped working with Windows 7 and demo database

Question

I'm trying to get back up to speed on Crystal Reports after 10 years away. I'm running Crystal Reports 2008 Standard with the just-released Service Pack 3 (same symptom with SP2).
So I downloaded the demo database and tried creating a new report. No problems creating a simple customer list. When I add the Orders table and link the CustomerID columns and then add the OrderDate column to the report, everything works fine. But as soon as I add the OrderID or OrderDate column, the application crashes.
Culprit seems to be MSVCR80.dll. Here's the log:
Faulting application name: crw32.exe, version: 12.3.0.601, time stamp: 0x4bd05d31
Faulting module name: MSVCR80.dll, version: 8.0.50727.4927, time stamp: 0x4a2752ff
Exception code: 0xc000000d
Fault offset: 0x00008aa0
Faulting process id: 0x1944
Faulting application start time: 0x01cb0139cfafeb40
Faulting application path: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
Report Id: 3b28c990-6d2d-11df-b9d8-00080d72c9f2
Suggestions? Thanks in advance.

Answer 1

Hello,
It may be that something was "fixed" and our default xml file falls out of the Standards now.
Are you wanting to connect to SQL or XML?
Go to Microsoft's site and search for C++ distribution and download and install the recommended one for windows 7. It may be that part is corrupt or our installer thinks it is there. Try doing a Repair install and custom options to select all of the DB drivers and exports types to see if that resolves the issue.
Thank you
Don