Crystal Reports XI and Windows 7 Logo compliance

Hi all,
my company is in the process of certifying our ERP (written in Visual Basic 6), for the Windows 7 Client Logo Program.
This certification requires the all the files (including third party ones) that are installed outside the program own install folder (as Crystal Reports runtime files for istance) are digitally signed.
In our application we use Crystal Reports XI RDC and for the distribution of the Crystal Reports XI runtime we use the COM merge modules that we embed in our setup program.
If digitally signed files are not available, the Win7 logo test requires a proof of communication sent to the vendor to request a signed version of the redistributables, to be able to have a "waiver" granted for the unsigned files.
Is there a version of the merge modules with digitally signed files? Or who in Sap can i contact (i need a mail address) for requesting the signed version of the runtime files?
Thanks in advance.

Well, looking at the CR XI r2 Supported Platforms documentation I see the following:
Supported Operating Systems:
u2022 Windows Vista (All 32-bit and 64-bit Editions)
u2022 Windows Vista with Service Pack 1 (All 32-bit and 64-bit Editions)
u2022 Windows XP SP2 Professional
u2022 Windows Server 2003 R2 Enterprise Edition
u2022 Windows Server 2003 SP1 Datacenter Edition
u2022 Windows Server 2003 SP1 Enterprise Edition
u2022 Windows Server 2003 SP1 Standard Edition
u2022 Windows Server 2003 SP1 Web Edition
u2022 Windows Server 2003 (x64 Edition) SP2
u2022 Windows 2000 SP4 Professional
u2022 Windows 2000 SP4 Advanced Server
u2022 Windows 2000 SP4 Datacenter Server
u2022 Windows 2000 SP4 Server
u2022 Windows Server 2003 SP2 (All 32-bit and 64-bit Editions)
Irrespective of shared code, etc., any issues you may run into on WIN2008, we will not be able to escalate these to R&D for a resolution. As I said, it's up to you.
BTW., Supported Platforms documentation can be found here:
https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000713358&_SCENARIO=01100035870000000202
(Click on the Supported Platforms link on the right side.
Ludek

Similar Messages

Crystal Report Viewer and Windows Vista

Hi,
We are using RDC methodology for launching the crystal reports in the web using ASP.
The web server operating system is Windows 2003, Crystal Reports XI is installed in it. Report is not launching in only one client machine. For all the other client machines reports are launching perfectly. The problem is blank white activex control is displayed. I tried to register the crystal reports viewer (ActiveXViewer.cab available in the crystal installation folder) deliverables in the client machine but after installing the deliverables same problem persists.
When I click on the Crystal Report viewer Internet Explorer Exception occurs
The following add-on was running when this problem occurred:
Add-on Name:      CRViewer.dll
Company Name:      (Not verified)Business objects
Description:                           Crystal Report Viewer
Two buttons
Advanced... and Continue are shown but when we click on the button IE crashes
The client machine operating system is u201CWindows Vistau201D service pack 2
Internet Explorer 7 version is installed in it.
In the client machine event viewer log the following details are available.
Log Name:      Application
Source:        Application Error
Date:          10/29/2010 9:18:35 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      BillVista.toyalloc.local
Description:
Faulting application iexplore.exe, version 7.0.6002.18005, time stamp 0x49e01e78, faulting module CRViewer.dll, version 11.0.0.893, time stamp 0x41b6ac85, exception code 0xc0000005, fault offset 0x0001f8e7, process id 0x210, application start time 0x01cb7773d2b1c584.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-10-29T14:18:35.000Z" />
    <EventRecordID>98684</EventRecordID>
    <Channel>Application</Channel>
    <Computer>BillVista.toyalloc.local</Computer>
    <Security />
</System>
<EventData>
    <Data>iexplore.exe</Data>
    <Data>7.0.6002.18005</Data>
    <Data>49e01e78</Data>
    <Data>CRViewer.dll</Data>
    <Data>11.0.0.893</Data>
    <Data>41b6ac85</Data>
    <Data>c0000005</Data>
    <Data>0001f8e7</Data>
    <Data>210</Data>
    <Data>01cb7773d2b1c584</Data>
</EventData>
</Event>
Could any one help me regarding this.

Hello,
First thing to do is upgrade to [CR XI R2 SP4 full build|https://smpdl.sap-ag.de/~sapidp/012002523100011802732008E/crxir2_sp4_full_build.exe]. Then get up to Service Pack 6 and you should not have problems with Vista.
CR XI R1 will not and has never been tested on that OS.
If you do not want to upgrade though use Process Monitor to watch for Access Denied errors. Also run IE in Compatibility mode.
Likely what is happening is your test PC doesn't have rights to install ActiveX controls.
Thank you
Don

Error on installation (Crystal Reports 2008 and Windows 7)

Hello,
I'm trying to install Crystal Reports 2008 on a Windows 7 laptop. Receiving Error 1904, Module C:\PROGRAM FILES\BUSINESS OBJECTS\BUSINESSOBJECTS ENTERPRISE 12.0\win32_x86\ReportConvTool.dll failed to register. This seems like a premissions error, but I have full admin rights on this system.
We are starting training next week and I need to get the software installed.
Any help you can provide would be great!
Thanks!

I have been looking and found the exact error above.
So 2 of us have it but as yet there is not a fix.
I understand that SP3 will help, but my problem at this second is I can not get the productr toload for the first time.
Thus I do not think I can apply SP3.
Or (which is possilbe) am I wrong
I will give it a go
Thanks
Edited by: Julian Gadd on Sep 21, 2010 6:34 PM
Edited by: Julian Gadd on Sep 21, 2010 6:34 PM

Crystal Report Viewer and Windows 7 Enterprise

Hi,
We are using RDC methodology for launching the crystal reports in the web using ASP.
The web server operating server is Windows 2003, Crystal Reports XI Release 2 is installed in it. Activex Viewer is downloading fine in client machine having Windows XP OS (IE Version is 7) but for the same url ActiveXViewer.cab is not getting downloaded in Windows 7 Enterprise (IE Version is 8). It throws the error u201CThe Crystal Report Viewer is unable to create its resource objects.u201D
To download the cab file in Windows 7 machine it request for the following url
1.     http://<web server name>/crystalreportviewers115/ActiveXControls/ActiveXViewer.cab
2.     http://crl.verisign.com/pca3.crl
3.     http://csc3-2004-crl.verisign.com/CSC3-2004.crl
4.     http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab
URL 2,3,4 returns the http status as 502 (Bad gateway). These url are not called from the Windows XP machine.
The windows 7 client machine is not connected to the internet. I tried importing the crl files (by downloading from another machine). But still we are getting the same error.
How to over come this issue?
Please Note :
1. I am able to download the cab file when I tried to download only the cab file directly by specifying the cab url.
2. If I am registering the ActiveXViewer.cab deliverables manually in the client machine report is launching fine, but we cannot do the same for the entire client machine having Windows 7 Enterprise Operating System.

Hi Ludek Uher,
Thank you very much for the information provided by you. But still the same error (The Crystal Report Viewer is unable to create its resource objects) occurs after changing the IE8 Compatibility mode.
Are there any other settings that can be tried for this issue?
Thank You.

Crystal Reports 2013 and Windows 8.1

Hi,
I'm trying to install the Crystal Reports 2013 designer on my PC, where it is installed the client of SBO 9.1 PL04.
The operating system is Win 8.1 32bit.
The setup of Crystal stops in the requistes control phase, in relation to the operating system.
Is the last distributed version of Crystal designer not ready for win 8.1?
Thanks.
Antonio

Hi
Check the below matrix
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/207e34ca-0eb0-3010-b29e-8cc43838ceea?QuickLink=index&…
With Regards
Balaji Sampath

Crystal Reports 9 and Windows Server 2003 sp1/sp2

Post Author: jnribeyrol
CA Forum: General
Hello,
due to security updates in my company, we have to upgrade from Windows Server 2003 to sp1 or sp2.
I haven't been able in the support to find out if there was any problem with Report Access Server on these SPs.
Can somebody help me.
regards

CR XI is past it's end of life. You can upgrade to CR XI R2 for free.
Go to: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
Typically this is due to DEP, search forums for more info on how to configure it as well as your Anti-virus and/or Firewall may be stopping CR from running. You also need full Admin rights to install all components.
Thank you
Don

Crystal Reports export and print fails with SSL / https but works with http

Windows 2008 Server, 32-bit (IIS7)
ASP.NET 2.0
Ajax 1.0
Crystal Reports version 10.5.3700.0
http: printing works, export works
https: printing not working, only export to MS Excel and MS Word work.
I am able to generate reports using both http and https, and the toolbar icons are all showing. However, I am unable to print or export properly with SSL.
Printing prompts me with a select printer window, and then a window 'Retrieving Page 1' follow by two messages from Crystal Print Control both stating:
A communication error occured. Printing will be stopped.
Exporting generates various errors depending on which export method is being selected (however Excel and Word work over https).
I've found the same problem on this site and other forums, but never a resolution to get exporting and printing to work with SSL. Will someone please provide me assistance or possibly relay what settings they're using if they have Crystal Reports export or printing working over SSL in IIS7? Everything works fine when I change the address from https to http.
Please let me know if I can help by providing further information. We've gone through a great deal of possible solutions with code and I'm currently looking in to IIS settings again.
Thank you.

Thanks Ludek. I got it by searching KB number.
Unfortunately, it didn’t fix my problem even my IE (IE8 and IE 9) has correct setting. I double check my version. PrintControl.CAB is version 10.2.0.1146. we use VS 2005 Crystal report and VB .NET. It works fine on HTTP. But when we use HTTPS (SSL Certificate from go daddy).
1: Crystal report export
            Export to MS Excel, Word: pop us “File download”, then click “Save”. It says “Internet Explorer cannot download ReportView.aspx from my site. Internet Explorer was not able to open this internet site. the requested site is either unavailable or cannot be found. Please try it again later”
            Export to RPt, Rich text format: It says “Internet Explorer cannot download ReportView.aspx from my site. Internet Explorer was not able to open this internet site. the requested site is either unavailable or cannot be found. Please try it again later”
            Export to PDF : nothing happened.
2: Print:
            Pop up dialog to select printer, click “Print” “. Shows windows “Crystal Report Viewer” and pop us error message box. Title is “Crystal Print Control”. Message is “An communication error occurred. Printing will be stopped”. Click “OK” and pop up error message box again.
Please advise.
Thank you very much!

Crystal Report JRC and JNDI problem

I need to convert one of our internal web application from using Crystal Report Server 10 RAS to using Crystal Report XI Java Component (JRC). I found several examples from SAP/BusinessObjects but am stuck with a database connectivity problem.
The basic enviornment info:
JBoss 4.0.3 SP1
Crystal Report JRC XI
Windows XP/Server 2003
JDK 1.5.x
MS SQL Server 2005
The error I am getting is "Error finding JNDI name (xxx)", although the application is already using the same JNDI and was able to display data on the web.
I added debug code:
                Context initialContext = null;
                try {
                    initialContext = new InitialContext();
                    DataSource ds = (DataSource) initialContext.lookup("java:MYAPP");
                    String t = ds.toString();
                    log.debug(t);
                } catch (NamingException e) {
                    log.error(e);
I was able to get the data source successfully. The actual report file uses JDBC with JNDI named as "MYAPP". When I call the viewer, it gives
Error finding JNDI name (MYAPP)
message.
Any comment or help would be appreciated.
Thanks.

How are you setting your connection info?
This is what we do:
IConnectionInfo connectionInfo = new ConnectionInfo();
PropertyBag propertyBag = new PropertyBag();
propertyBag.put("JNDI Datasource Name", reportJndiName);
propertyBag.put("Database DLL", DATABASE_DLL); // required!!! (but we don't actually provide a DLL, or even run in windows)
connectionInfo.setAttributes(propertyBag);
connectionInfo.setKind(ConnectionInfoKind.SQL);
ConnectionInfos connectionInfos = databaseController.getConnectionInfos(null);
IConnectionInfo oldConnectionInfo = connectionInfos.getConnectionInfo(0);
databaseController.replaceConnection(oldConnectionInfo, connectionInfo, null, DBOptions._useDefault );

Deploy Visual Basic 6.0 RDC application using Crystal Reports 9 on Windows Vista

Post Author: albe
CA Forum: General
When attempting to deploy a Visual Basic 6.0 Report Designer Component (RDC) application using Crystal Reports 9 on Windows Vista systems, the application fails after the first print or preview (that show normally) and an error occurred: -2147417848 Method '' of object '' failed.
The app use the RDC and Active Data; I verify that the problem is encountered when the app calls the 'SetDataSource' method.
I tried everything that came in my mind: reinstalling it a few times, with administrator priviledges, disabling uac, manually registering dlls, ...
I hope that this will be fixed, since Crystal Report 9 is the last CR version compatible with windows 98.
thanks in advance,
Alberto

Hello,
This forum is for community use and is not considered a support site. For assistance you need to purchase a case from our support site. But 9 is no longer a supported version so this is your only place to get assistance.
Try downloading the only patches available from:
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90actxwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90dbexwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90devwin_en.zip
ftp://ftp1.businessobjects.com/outgoing/CHF/cr90mainwin_en.zip
Thank you
Don

Crystal Reports 9 and Dot Net 2 SP2

We have a VB6 application that uses Crystal Reports 9 and makes a call to DB2. When we patched the Windows 2003 server it runs on to Dot Net 2 SP2, the call to DB2 would hang. If we removed the patch, the problem goes away. Microsoft said this is a Crystal issue not a dot net issue so they referred me to this site. Has anyone seen anything like this or have any suggestions as to how to get around this? Our Infrastructure Admins would like to get Dot Net 2 SP2 on ths server so I can't leave it unpatched indefintiely. Thanks

Hi Brian,
Moved your post to the Legacy SDK forum.
Which report engine are you using in your app?
Cr 9 is end of support long time ago so nothing we can do to fix this other than to upgrade to CR for .NET components. Or possibly CR XI R2 and the RDC if that is what you are using.
What error do you get?
Don

Crystal Reports Supported on Windows Server 2008?

Right now, we have it running on Server 2000, but server is being replaced. Would like to go with Windows Server 2008, but, making sure application compatibility first. I have searched the internets, have even called, and cannot get a straight answer.
What Windows OS does Crystal Reports support? And by support, I mean "work without glitches".

Well, there's both gated and ungated content, but Crystal Reports, Crystal Reports Server and Crystal Xcelsius should all have ungated equivalents.
It's just that not everyone on this side of the web browser has got the message.
I do regret this.
The CR2008SP1 supported platforms (ungated) is found here:
[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b0d494c2-696b-2b10-e8b5-e7083c7be019]
Windows 2003 is supported, and Windows 2008 is supported starting with SP1.
Sincerely,
Ted Ueda

After installing Crystal Reports XI on Windows 2003 server with one error..

After installing Crystal Reports XI on Windows 2003 server with one error... REGSVR sapldap.dll error. I had to regsvr it manually. Crystal still didn't run. Found out that Crystal Reports XI will not run until you change DEP to protect only windows program and services. Thanks.

Thank you for sharing your finding. Very much appreciated.
The DEP is a known issue and it is documented in [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Crystal Reports XI was not compiled with the nx flag as it released before Windows XP Service Pack 2 or Windows 2003 Service Pack 1.
As for the sapldap.dll. I'm not sure where this is coming from. I do not see this dll on my install, however it does come with the SAP portal integration kit. So I'm not sure if that is flying around somewhere on that server(?)
Ludek

Oracle8i with Crystal Report 8 and ASP

Hai there
am new to Oracle8i.
am using Crystal Report 8 and 8.5, Windows NT, IIS, Oracle8i.
i created a simple query report in Crystal report 8 and coded a
asp todisplay at client browser but i cant view the report.
the CRviewer controle is displayed but no report
error:
Server has not yet been opened.
please help me
thanking you
raj

CR was released well before .NET framework 3.5. Mo test would have been done. Only option is to not install 3.5 or upgrade to CR 2008 which supports 3.5 framework. Also will require you to update your app to ASP.NET.

Crystal Reports 9 and SQL Server 2005 default parameter values

We're using Crystal Reports 9 and upgraded from SQL Server 2000 to SQL Server 2005.
I'm noticing a very weird problem which I wonder if anyone else has experienced (and hopefully found a resolution for). It appears that in using Crystal with SQL Server 2005 stored procedures, if we have default parameter values in the stored procedures, the default parameter values get completely ignored if you pass in a NULL value from Crystal!
For example, if you have a stored procedure that begins like this:
ALTER Procedure [dbo].[StoredProcedure]
@Param1 VarChar(200) = '',
@Param2 VarChar(200) = ''
AS ...
both @Param1 and @Param2 have a default value of an empty string, and therefore should become empty strings if nothing (NULL values) gets passed in for them.
But, like I said, what I'm finding is that with Crystal calling the stored procedure with NULL @Param1 and @Param2 values, they never become empty strings, but rather remain as NULLs.
This was never a problem with SQL 2000.
Very perplexing. Anyone else every experience this?
Thank you.

Please ignore my earlier post -- answered my own question.
NULL parameter values do not get replaced by default values in SQL -- that is normal behavior in both SQL 2000 and SQL 2005. Just goes to show, that no many how many years programming experience you have, you can still get tripped up sometimes : (

Query Engine report error with Crystal Report 9 And MS SQL SErver 2000

Hi,
Currently I m doing a report with Crystal Report 9 and MS SQL as back End.I used a stored procedure to fetch data from DB.The Stored procedure works properly with query analyzer . But when I take report through application
"Table Not Found" Error is coming.Later I Found that In stored procedure for certain conditions only this error comes.But I cant resolve it.
Can any One check any pblm with this query
ELSE IF ISNULL(@intSourceID,0) = 10 Or ISNULL(@intSourceID,0) = 11 Or ISNULL(@intSourceID,0) = 12 Or ISNULL(@intSourceID,0) = 13 Or ISNULL(@intSourceID,0) = 14
BEGIN
IF ISNULL(@intSchemeID,0) <> 0
BEGIN
Select* From table
END
ELSE IF ISNULL(@intSchemeID,0) = 0
BEGIN
Select
END
END
When I comment the above codes , report works fine....
Can any one help me....plz....I m in such a critical situation...

Hi,
Currently I m doing a report with Crystal Report 9 and MS SQL as back End.I used a stored procedure to fetch data from DB.The Stored procedure works properly with query analyzer . But when I take report through application
"Table Not Found" Error is coming.Later I Found that In stored procedure for certain conditions only this error comes.But I cant resolve it.
Can any One check any pblm with this query
ELSE IF ISNULL(@intSourceID,0) = 10 Or ISNULL(@intSourceID,0) = 11 Or ISNULL(@intSourceID,0) = 12 Or ISNULL(@intSourceID,0) = 13 Or ISNULL(@intSourceID,0) = 14
BEGIN
IF ISNULL(@intSchemeID,0) <> 0
BEGIN
Select* From table
END
ELSE IF ISNULL(@intSchemeID,0) = 0
BEGIN
Select
END
END
When I comment the above codes , report works fine....
Can any one help me....plz....I m in such a critical situation...
Refer the above statement highlighted in BOLD. That statement is WRONG. Select what ???? Try any one of the below statement,
select ''
--or
select 0
--or
select null
Regards, RSingh

Crystal Reports XI and Windows 7 Logo compliance

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