Crystal Reports XI R2 Chinese characters display issue(with VB6)

I have a vb6 program that interfaces to crystal reports xi using crystal active x report viewer. When i print a report with Chinese characters in it, they print end up printing as boxes, but when i open the report through crystal itself they print fine.
Is there some setting that needs to be set to allow the characters to display properly?

Not a bug in CR, it's a limitation of Microsoft Framework. It has problems rendering fonts properly though GDIPlus.
Crystal Reports is a Win32 app, VB 6 and newer OS has issues. The viewer for CR is built into crw32.exe, the viewer you are using is an ActiveX viewer ( crviewer.dll ) and it can have limitations also. Mostly, CR XI R2 is unicode, using non-unicode fonts or non-UTF-8 type fonts are not supported. So some may work and others not.
Make sure the fonts you are using are True Type and that they are shared for all users. Depends on the OS you are using also.
Also, install the only patches available for R2, it may be resolved if you are not on the last updates:
https://smpdl.sap-ag.de/~sapidp/012002523100009114712011E/crxir2sp4_fullbuild.exe ( requires and uninstall first so make sure you have your keycode, we can't give you a new one.
https://smpdl.sap-ag.de/~sapidp/012002523100009114412011E/crxir2sp6_incremental.exe
Thanks
Don

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