CS3 activation issue

I had CS3 on an old back up machine..it had issues and wiped out some of the adobe program.  Reloaded software and now i cannot activate as i cannot get anyone at adobe to give me a code...this old machine is not on line.  I was on live chat and they are stumped.

Follow the link mentioned below for activation  issue -
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ac tivate-problem
You can also contact us via -
http://www.adobe.com/support/download-install/supportinfo/
Thanks
Garima

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