CS3 Programs hang and never launch on Vista and Win7

This is kind of a repeat from my previous post... but I installed on Win7 and tried to launch the CS3 Production premium programs and nothing happens...
So then I uninstalled and installed on my Vista 64 bit machine....
Same exact problem.
http://forums.adobe.com/thread/518802?tstart=0

Diane,
Did you figure out how to solve this issue? I'm having the same problem

Similar Messages

Clicking on Media results in program hanging and having to force close.

I installed Keynote 09 stand alone on new Macbook pro but when I click on Media, the Media box opens with Photos already selected and iphoto preselected but then the programs hangs with the color wheel until I force close Keynote. I have tried uninstalling with Mackeeper and then reinstalling but with the same result

I installed Keynote 09 stand alone on new Macbook pro but when I click on Media, the Media box opens with Photos already selected and iphoto preselected but then the programs hangs with the color wheel until I force close Keynote. I have tried uninstalling with Mackeeper and then reinstalling but with the same result

CS3 Web Premium and Win7

I upgraded from Vista Business 64bit to Windows 7 Pro 64 in August, and had no problems until a week or so ago, when Acrobat stopped working with a "problem has occured and Acrobat needs to be reinstalled". I didn't have time to mess with it right then, so I just installed Reader 9, but then tried to use Dreamweaver, and got the same message. I uninstalled everything without unregistering it, because I couldn't get anything to open to unregister. I tried to reinstall, but only Acrobat and shared resources gets loaded, and I never get asked for the serial number. I found out about the WinCS3 Cleaner, and ran that, and now the installer thinks that Acrobat is already installed (it's not), and won't install anything else (failed to install). Finally, I went through the whole registry and deleted anything that said Adobe, and deleted all traces of folders & files with Adobe on the C drive - still no joy. Any suggestions other than doing a clean install of Windows 7?

Bob,
If I had been working with XP or anything older, I would agree. Did an upgrade from Vista Business x64 to Win 7 Pro x64 that worked fine for almost 6 months, and the CS3 has been the only problem. I have run the License Recovery utility, and now Acrobat opens without crashing, but says that one of the other programs must be run before you can use Acrobat. Tried reinstallng the rest of CS3, but still "problems installing the following" error, which includes all other programs except Bridge, Device Central, Extend script, and LiveCycle Designer, none of which have an activation sequence. Do you have any suggestions?
Thanks,
Don

Keyboard input makes program hang

Hi,
I'm writing a small web service client that takes 2 numbers, sends them to the service and gets the sum/division/product/substraction back as an answer.
I'm finished with the C/S programming and all I want to do is for the user to input the numbers himself. I wrote the following lines, which should work just fine but for some reason the program hangs and when I type sthg, there's no input. Does anyone have an idea why?
private static float getNum() throws IOException
     float a;
     String message;
     BufferedReader stdin = new BufferedReader (new InputStreamReader(System.in));
     System.out.println("Enter a number (float): ");
     message = stdin.readLine();
     // the following line is never reached.
     System.out.println ("You entered: \"" + message + "\"");
     a = Float.parseFloat(message);
     return a;
}Thanks.

something else must be swallowing System.in ??
how exactly are you running it?
an Ant task still has access to System.in from my tests eg
1)<?xml version="1.0" encoding="ISO-8859-1"?>
<project default="all">
    <target name="all">
        <taskdef name="TestInput" classname="TestTask"/>
        <TestInput/>
    </target>
</project>2)import java.io.*;
import java.util.*;
public class TestTask {
     public void execute() {
          try {
               BufferedReader br = new BufferedReader(new InputStreamReader(System.in));
               List result = new ArrayList();
               for(String line=""; ((line=br.readLine())!=null) && !line.trim().equalsIgnoreCase("quit"); ) {
                    result.add(line);
               System.out.println("Got: "+result.size());
          } catch(Exception e) {
               e.printStackTrace();
     public static void main(String[]arg) throws Exception {
          new TestTask().execute();
}3) compile TestTask.java
4) save xml above as test.xml in same directory as the TestTask.class file
5) type "ant -buildfile test.xml"
everything works as expected..
you're not trying to access System.in via jsp or something??

Runtime.getRuntime().exec hangs and doesn't print the output

Hi,
I have written the following code to execute the command "psexec ipaddress -u userid -p password -l -c execute.exe >> c:/25_showoutpout.txt" and print the output in 25_showoutpout.txt file.
import java.io.*;
public class ExecTest{
     public static void main(String args[]) throws IOException{
     String args1 = "psexec ipaddress -u userid -p password -l -c execute.exe >> c:/25_showoutpout.txt";
     try{
     Process p=Runtime.getRuntime().exec(args1);
int i = p.waitFor();
     System.out.println("Done.with time "+i);
     }catch(Exception e){
          System.out.println("The error is "+e);
But this program hangs and creates a blank 25_showoutpout.txt file.In the process list I can see the process running, but it doesn't redirect the output in the txt file.When i run the command from the command line it runs fine.Please help me.
Thanks in advance

Hi,
I have written the following program to get the output.But still the required output is not coming in the console file.Only the messages that gets printed in the parent console that is coming in the file.But the expected output is to get the messages from the child window which gets executed while the .exe runs.
import java.io.*;
public class RuntimeExecTest{
public static void main(String args[]){
String s = null;
String result= null;
int count =0;
try{
          // read the output from the command
String cmd = "cmd.exe /c D:/installer/PsTools.zip/PsTools/psexec.exe ipaddress -u userid -p password -l -c excute.exe >> C:/RuntimeExec_25.txt";
     Process p = Runtime.getRuntime().exec(cmd);
     InputStream is = p.getInputStream();
     // Get the std in to the process.
     OutputStream os = p.getOutputStream();
     // Get the std err from the process.
     InputStream es = p.getErrorStream();
     // Create readers for those streams.
     BufferedReader reader = new BufferedReader(new InputStreamReader(is));
     BufferedReader errReader = new BufferedReader(new InputStreamReader(es));
     String line;
     // Read STDOUT into a buffer.
     // If no STDOUT check STDERR.
     while((line = errReader.readLine()) != null){
          // Do something with data here if you wish.
     System.out.println( line );
     while((line = reader.readLine()) != null){
          // Do something with data here if you wish.
     System.out.println( line );
     System.exit(0);
catch( Exception ex )
ex.printStackTrace();
}

Itunes hangs and synchronization does not work

Hieya!
When I connect my ipod touch to my laptop, itunes gets no contact with it what so ever.. The program hangs, and a box appear that says "itunes could not load the data class information from the synchronization service. Reconnect or try again later." But it works fine on my desktop, why not on my laptop? ;P I've reinstalled itunes, bonjour n kinda everything that has to do with apple on my laptop twice.. No difference. I'd be thankful if someone knows how to solve this.. And if it matters i'm running xp pro sp3.
Cheers /Billy

Hieya!
When I connect my ipod touch to my laptop, itunes gets no contact with it what so ever.. The program hangs, and a box appear that says "itunes could not load the data class information from the synchronization service. Reconnect or try again later." But it works fine on my desktop, why not on my laptop? ;P I've reinstalled itunes, bonjour n kinda everything that has to do with apple on my laptop twice.. No difference. I'd be thankful if someone knows how to solve this.. And if it matters i'm running xp pro sp3.
Cheers /Billy

My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then

My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then I tried uninstalling the program and re-installing. It said that it could not install due to an error. So I STILL can't launch my program. I don't know what to do. Any help would be appreciated. I have to edit photos for a photoshoot and return them tomorrow. :/

Reset Photoshop's Preferences?
Your Photoehop preferences will survive un-installing and re-installing Photoshop......

Qosmio G40 hangs and some programs are not responding

Hello and happy holidays to all.
Please could i get some help with my G40?
The pc is hanging and refusing to work.
Ccreens lock and i get constant messages that the program(s)are not responding.
I have run all checks i could find, chkdsk in cmd prompt, defrag etc. There are no problems reported.
I have used system mechanic professional to check registry and everything else, again nothing that is not to be expected was reported.
I have run every virus and malcious software test.
I think i would like to restore the pc to factory settings but cannot find any option to do so.
Any ideas
stafford

Hi!
If you want to restore the notebook to factory settings and you have Vista, you must boot from the recovery disks or press F8 at startup and then choose Repair my Computer and follow the menu instructions.
If you have Windows XP, you need the recovery disks.
Before you do this, backup your data first. The HDD will completely erase.
I think also its the best way to reinstall Windows but you should also check if you have the newest BIOS:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
Bye

Photoshop CS3 stoped working and all other adobe programs as well

Well i tried updating my photo shop and it than restarted and i became impatient and stopped it after it restarted. later i tried to use photoshop and it said "Adobe photoshop CS3 has stopped working" and than under "a problem caused the program to stop working correctly windows will close the ptogram and notify you if a solution is available" so i than tried to reinstall with out uninstalling first and it still didn't work. does any one know how to fix this? your help would greatly be appreciated!

again, couldn't hurt.
slightly off topic but, i've had nothing but grief from reader 8. i can't view pdfs in the browsers anymore, it just hangs and hangs. maybe it'll come up eventually but after a minute, if i need to see it bad enough i'll kill acro32 process and just download it and view it from the desktop.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens. I trouble shoot it and it says incompatible application.

It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

CS3 Contribute hangs on launch.

Hi,
Our dept. supports several users who use Contribute CS3 on a
daily basis. I've been working with one user who has been having
issues launching Contribute. Upon launch, the splash screen will
show and then hang. On occassion, when he tried to connect to a
site, it will hang. This is an intermittent problem. When it does
hang on launch, the process may or may not be shown in task
manager. When it doesn't, the only option is to reboot the pc.
I have been troubleshooting the issue, but haven't found
anything as of yet. The one thing that I have noticed, is that when
Contribute launches, there is a message on the tool bar that says
"connecting to server". Can anyone out there tell me why it's
connecting to a server and what server that may be on launch? Is it
the server the end user has configured, is it checking for updates
from an Adobe server? etc... I know Contribute is a different beast
than DW, but at least in DW, you have to choose a site to connect
to first.
Since this happens on launch and also when he tried to
connect to his server, I'm thinking the problem is related. Is
there a way to stop the "connecting to server" on launch, to try
and determine if that is indeed the problem?
Thanks in advance for any advice, thoughts, suggestions, etc

I've found further data on this problem, which may or may not
be related.
I'm having a recent problem with Adobe Contribute CS3 for the
Mac. It appears that adobe Contribute CS3 will slow down to a crawl
and become unresponsive if it cannot connect to Adobe's servers on
startup. Even if I blow out all the preferences and support files,
"starting fresh" with no connections, this hang occurs.
Netstat shows:
Active Internet connections (including servers)
Proto Recv-Q Send-Q Local Address Foreign Address (state)
tcp4 0 0 64.170.98.99.49645 192.150.18.101.80 ESTABLISHED
And top shows:
PID COMMAND %CPU TIME #TH #PRTS #MREGS RPRVT RSHRD RSIZE
VSIZE
1221 top 3.9% 0:00.34 1 18 29 684K 188K 1276K 18M
1211 Contribute 98.7% 0:58.77 12 43267+ 477 27M+ 29M 54M+
444M
even after Contribute has been running for several minutes.
It seems that Contribute tries to connect to Adobe, and Adobe
hangs, and therefore Contribute hangs.
Is anyone else experiencing this or does anyone have any
insight on how to resolve this?
Starting up "offline" is fast, with no problems. This only
occurs in "online" mode.
Thanks!
Glen

After an update firefox keeps asking me to reboot when this is done and i go to launch it it keeps saying to reboot and never launching

Then when I reboot it then asks to reboot again and again and never launching. I have reinstalled fire fox but it keeps asking the me to rboot again.

It works.
Deleting the two files mentioned by 2mymisc above does work.
Great job

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
== This happened ==
A few times a week
== Not sure when it statrted

Hi.
When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
#run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
#update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
#disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
#enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
#you're done! You've fixed your problems with problematic add-ons.
Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
#do a virus/malware check on your computer. If this doesn't fix it, proceed;
#disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
#check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
#check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

ITunes and other programs hang after starting...

Hello everyone,
Programs effected:
iPhoto
Adobe Acrobat
iTunes (Only when I open the iTunes Store)
Problem:
After about a minute, the program will hang and become unresponsive (pinwheel) but will not crash. I have to shutdown the program manually. The program will cause my CPU to max out until I force-quit it.
Any ideas for further diagnosis?
Thanks,
Jared

Nevermind! I rebooted my iPod and my computer recognized it! Whew!

Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.

I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the

Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing.

CS3 Programs hang and never launch on Vista and Win7

Similar Messages

Maybe you are looking for