Old AD RMS template still displayed in OWA which were already deleted
Hi,
Currently, I'm having a problem where a deleted template still can be view & select when trying to apply RMS protection. I have checked the template distribution folder & run the Get-RMSTemplate to see whether the template is presented or not (which
is not)
As you can see from the picture above. I have already disabled the rms, still we can see the template. Some of the template listed above have been already deleted & some just come pop in out of no where. Please, i really need some help here. Thanks in
advance
Depending on what version of Exchange this is, you might be able to use:
Set-IrmConfiguraton -RefreshServerCertificates
It sounds like this will refresh the templates as well:
The
RefreshServerCertificates switch clears all
Rights Account Certificates (RACs), Computer Licensor Certificates (CLCs),
and cached AD RMS templates from all Microsoft Exchange Server 2010 or
Exchange Server 2013 servers in the organization. Clearing RACs, CLCs, and
cached templates may be required during troubleshooting or in the event of a
change of keys on the AD RMS cluster in your organization.
I would be careful about actually deleting templates. Preferably you should archive them. If messages actually were protected with those templates and they are deleted, they will be inaccessible.
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