CS3 Volume Licensing

Hello,
I have purchased a few products under the volume licensing plan. Mainly Flash, DW, Web Standard, and Master Collection. I accidently installed the wrong serial number being a Flash serial number on the machine I want to install the Web Standard license. I have tried many times to uninstall and re-install the software. I have used CS3Clean many times. I keep coming back to the same instance where the only serial number accepted is the one I originally entered on the machine, none of the other serial numbers I have will work. Any help or incite would be greatly appreciated.

This sounds very strange, but I recommend you use CS3Clean at level 3 or 4 (They are hidden. Just press 3 or 4 when prompted to select a level). If that doesn't work, contact Adobe.

Similar Messages

Photoshop CS3 Volume License Activation

Hey guys,
We are trying to activate Photoshop CS3 volume license we have but getting this message. How can we get it activated? This is a 43 user license we have, maybe 10 people here have it. We can't deactivate them because it's a volume license. We need Photoshop CS3 for Blu-ray authoring still, but have lots of people here on Creative Cloud 2014.
Is there still even a website to manage our CS3 volume license? I don't know of any way to do this. Adobe Creative Cloud phone support weren't able to help. The alternative activation via phone, when I called, just said to go to http://www.adobe.com/go/activation, which wasn't any help since AT ALL.

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Installing CS3 (Volume License) for mass deployment via NetInstall (via OS X Server)

Hello.
I'm wondering if anyone has any experience using CS3 (volume license) for mass deployment? We used to manually install on machines, but as the size of the organization has grown, this has become more and more inconvenient. This summer we're planning on a complete upgrade to all systems and during this process we're doing HD formatting and clean installations of all systems and software. To make this process more efficient (as all systems are set up the same way) we're now looking into using OS X 10.5 Server, NetInstall and a cloned system image for deployment to all machines.My question is, is there anything relating to CS3 that may cause issues with this process? Does CS3 installation bind itself to the hardware it was installed on? Since we are using a volume license, I don't have to worry about individual serial numbers and activating the system with Adobe, but again, I'm unsure if installations are somehow tied into the hardware they were installed on? Ideally, I'd install CS3 onto the "master" system and run all updates prior to making the final system image. Has anyone that's done this using CS3 provide any information that may help me out?
Thanks,
Kristin.

kristin,
No one is withholding a reply from you because you're using CS3. It is just that no one who may know the answer has wandered by. The folks who help here are Adobe product users, like you.
>This summer we're planning on a complete upgrade to all systems and during this process we're doing HD formatting and clean installations of all systems and software.
My only point was that you will be spending a lot of time and effort on a setup that is centered around older, discontinued software. And my thinking is that if you are going to the time and expense of revamping your office, why not do it right and include CS4? If you install CS3 now, when you do decide to upgrade to CS4, you will be giving yourself a lot of extra work. From my point of view, the added software cost would be a good investment
during the current systems overhaul. Otherwise, it just isn't a "complete upgrade". You're installing '07 parts on the '09 Mercedes.
Neil

Activate / Deactivate Illustrator CS3 - Volume License

Hi Guys,
Well to start this topic, I must say I have never received such poor support for software as I have "received" from Adobe Chat Support team..
The case is as follows;
We have a volume license for Adobe Illustrator CS3 and haven't used it since somwhere before 2010. In 2010 we have moved to another city with our company. Therewith also renewing all hardware for our stylists. For over 5 years we haven't used Illustrator CS3, so we never thought about de-activating the software before getting rid of the old hardware. Since a couple months we have a new manager on the styling department, whom wants to introduce Illustrator again. Since all the stylists will need to be trained again for Illustrator, we'd like to do this in the CS3 version before upgrading to CC or CS6.
So the issue that comes up, is that I cannot activate the software, because the serial number that I've received many years ago, when buying the volume license, has been used too many times. This is because it was never deactivated on the old hardware.
The only option I had was to contact Support via Chat or Phone. Since I like to keep track on what have been said by both parties, I decided to go for the chat option..
If any of the Adobe Staff is reading along, the case number is 0215516123.
In a nutshell; If you have a retail version of a discontinued product with adobe, they can reset the activation count without any problems. If you buy bulk and have volume license, it all comes to this; please upgrade to the latest version.. There is nothing we can do for you..
Here is the complete chat log with 2 employees of Adobe, who are just not willing to help in ANY way.. I must say this really tested my patience and counting to ten skills..
Still looking for a solution tho, so any help is appreciated highly!
Thanks in advance!
=============================================================
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen.
07:31:27
Naveen:
Hello. Welcome to Adobe Customer Support.
07:31:32
ME:
Hi Naveen, did my previous message come thru?
07:31:35
Naveen:
I'll be glad to help you with your issue today.
Your chat transcript will be sent to at the end of your chat.
07:32:28
ME:
that would be great!
07:34:19
Naveen:
May i know the operating system you are using?
07:34:25
ME:
W7 and W8
07:37:07
Naveen:
I am sorry to inform you but the CS3 is not compatible with windows 7 and 8.
07:37:24
ME:
What do you mean? The software works fine on W7 and W8
07:37:50
ME:
The issue I have is that from the 11 licenses that i've got, I got only 2 to activate
07:39:03
ME:
and thats probably because the old computers that we're phased out in 2010 had illustrator cs3 running on them. But since we didn't use it back then, we never thought about deactivating them.. Now the new styling manager wants to start working with Illustrator again, but I have the activation issue.
07:40:21
Naveen:
I am sorry but the CS3 is not compatible with windows7 and 8
07:41:22
ME:
How can you say that, it works fine on all of them.. 2 that have been succesfully activated and the other resigning ones are working fine on the 30 day trial.. We will be upgrading them sometime this year to CC or CS6. But for now we need to be able to activate the ones we have..
07:42:52
ME:
Your file was successfully uploaded: cs3.jpg.
07:43:01
ME:
Have a look for yourself
07:43:09
Naveen:
I have
07:43:25
Naveen:
http://www.adobe.com/store/en_us/popup/software/creativesuite/mastercollection/systemreqs. html
07:43:41
Naveen:
Please look the tech specs for the CS3
07:44:06
ME:
I have, so lets say I want to activate them over XP I have the Same issue, please help me resolve this issue
07:46:02
Naveen:
May I take the serial number please?
07:46:10
ME:
[removed by moderator]
07:47:06
Naveen:
Its a Volume license serial number, We need to transfer the chat to AVL team.
Please wait while we connect you to a representative.
You are now chatting with 'Deepti'
07:47:19
ME:
Thats fine by me
07:47:40
ME:
Hi Deepti
07:48:08
Deepti:
Hi,welcome to Adobe Support!
07:48:33
ME:
Thank you! Can you read the conversation back between me and Naveen?
07:50:51
Deepti:
Sure.
07:51:37
ME:
Great
07:51:49
ME:
I hope you can help me resolve this
07:52:30
Deepti:
So you are facing issues with CS3 license , right?
07:52:49
ME:
yes I could only activate 2 of the 11
07:53:58
Deepti:
I would have loved to help you in getting these license activated however, we are not supporting CS3 anymore. This is a very old version of Creative suite that you have.
07:55:44
ME:
I know that, but it is a license we paid for and still are i title to use according to the license rights.. And as I said, we have the intention to upgrade them this year to the latest CC or CS6 version. But we need to start somewhere again and still have these licenses. I work for 3 companies in the group I work for. And 2 of them have all of the latest versions available. This company is a little behind on things, but we do need your help to get further..
08:03:06
Deepti:
I would have helped if it would have been cs6 or CC. This is an obsolete product and we are not supporting it anymore. You can refer to forums.
08:03:46
ME:
How will the forums help me on activating licenses.. I'm not asking for product support, I'm asking for license activation support, for licenses that we have paid for!
08:04:53
ME:
Clearly it is only some reset button you have to use to empty out the registration/activations from before 2010.
08:05:33
ME:
To show we are trying to keep up to date with licenses and latest versions you can see the volume licenses registered to
08:06:05
ME:
I really don't understand the mindset where you don't help out a paying customer
08:06:22
Deepti:
I am sorry but we don't have any reset button for volume licenses.
08:07:23
ME:
It was ment figurely.. There must be something you can do to help? I get the feeling that the support you are "giving" only means getting customers to pay more for the latest versions.
08:07:50
ME:
which as said we will upgrade somewhere this year.. But my stylists need training first
08:08:03
ME:
Hence thats what we need to activate them for right now
08:08:52
ME:
We paid for the license and are in title to use them.. But you are blocking that right now..
08:09:09
ME:
Which is totally outrageous
08:11:33
Deepti:
Yes you are entitled to use them. You have the serial key. You can install the product and use it till the time you want. It's just that Adobe has stopped providing support for obsolete versions.
08:12:49
ME:
I understand, but since I cannot activate them over the internet It only works for 30 days... The connection is fine, the serial is volume licensing.. But adobe says no sorry cannot activate because of too many activations.. And I only used 2 out of 11.. So please provide me a solution!
08:22:05
Deepti:
I am so sorry but there is nothing that I can do . I mean I don't have any deactivation button that I could use to deactivate the license for you.
08:23:22
ME:
So what happens when a customer has CS6 and the hardware was disposed of, on which CS6 was installed and wasn't deactivated? He buys new hardware and has the same problem as I currently have.. What do you tell that customer? I'm sorry there is nothing we can do for you? I really doubt that..
08:30:23
Deepti:
CS6 version is still in the support boundary hence, if there is any activation issue that you are facing with CS6 , we would be supporting you for that.
08:31:38
ME:
Wow.. I have never ever experienced such poor support for software as I have today with you from Adobe.. This is really dissapointing, especially if you spend that much money on licenses to be compliant..
08:32:26
ME:
So please tell me, what options do I have to make this work?
08:51:01
ME:
It would be appreciated if you can answer my question?
08:59:50
Deepti:
I am sorry but this is out of support boundary. You can refer to the forums , I am sure you will find some information related to the activation queries.
09:01:22
ME:
I am reading on the support forums that support of adobe needs to clear the current activations..
09:01:34
ME:
Only you @ adobe can do that
09:02:28
ME:
You should be able to tell me how many activations of the CS3 illustrator are currently done in the licensing portal
09:02:37
ME:
and you should also be able to clear them!
09:03:00
ME:
https://forums.adobe.com/thread/441285
09:03:17
ME:
https://forums.adobe.com/thread/1324890
09:05:40
ME:
Manish-Sharma (in answer to Leonardophoto) It might have not got deactivated properly from your old computer hence contact Adobe Support to get the count of activation resetted.
09:05:59
ME:
everywhere I look I need you from Support to reset the count of activations..
09:06:05
ME:
So please help me with this
09:10:15
Deepti:
I would have not kept you waiting for so long if I would have the option to deactivate your license key.
09:11:09
ME:
Then how come Jeff A Wright (your collegue) refers to this in every post he makes on the forums regarding activation/deactivation reset count settings..?!
09:12:23
Deepti:
That is for retail licenses.
09:13:00
ME:
Wow, so as a customer who buys bulk there is no solution?
09:14:23
Deepti:
There is no such problem that the Volume license customers face.
09:21:26
ME:
So now your saying that my problem doesn't excist?

I have the following link to offer but I do not know if it leads to a solution for you...
Adobe Licensing Website | Serial numbers | Orders | Accounts

Medias for Adobe CS3 Design Standard/Premium (Windows) Volume License

Hello,
We have volume licenses for CS3 Design Standard /Design Premium but no media kit for Windows, unfortunately. All attempts at finding this or buying it have failed. I've spoken direct to Adobe and the official solution is to upgrade to CS6 or Adobe CC! Which really isn't helpful. I've tried upgrading from the trial version of Design Std but that doesn't work.
Thanks

I'm a bit confused...I saw your note above about not working with volume license keys, but I disregarded it out of optimism because it doesn't match my experience.
For our volume licenses, we get our our downloads via ESD (since CS3), and I was under the strong impression they were the same as the trial media (I believe the filenames and download URLs are actually the same?), but I guess I have not verified.
I wonder if the more likely case is that your volume license code is invalid or has a typo or something? On the other hand, you guys seem to have two data points (Martin and James) to my one marginal one ("strong impression"), so there's that. And I guess my experience with this is Macintosh based but it should not be platform-specific.
Still.
I guess another possibility is to make sure that you're downloading the Design Standard installer instead of the installer for the individual products or perhaps the wrong suite package? I dunno.
I remain skeptical, but I realize there's not a lot of data to back up my skepticism.

On how many computers can you use a volume license?

Our organization purchased AOO (Adobe Open Options) volume licensing and asked for 6 Mac licenses. We were given 2 licenses for Mac and 2 licenses for Windows. Does anyone here know if the licenses are interchangeable for Mac and Windows? Do you know how many times you can enter the same license into a different computer? Any help would be great. Thank you!

I ended up speaking with Customer Support and for volume licensing, you can install the CS3 software on as many computer systems on a network as you'd like.
You are only limited to operating the CS3 software up to the maximum number of licenses your organization purchased.
So if you have 10 volume licenses you can install the CS3 software on 100 Mac and/or PC systems if you'd like, but can only use the CS3 software on 10 of those systems simultaneously.
The confusing part is they still only give you one or two license key numbers...
If you have a normal consumer license you can only install the software on two separate computer systems, period. And you cannot use the CS3 software on moth systems at the same time.
Thanks again.

Deactivate volume license

I am leaving my current job and need to deactivate the volume license of Creative Suite 3 that I have running on my home computer so it can be given to the new employee. There is no "deactivate" option under Help. What do I need to do to make sure that the new employee is able to install CS3?

Thanks--especially for the quick response. I promised my boss I would do this right, so I probably could have asked my question in a clearer way: Let's say I have a volume license installed on my work computer and I am getting rid of that computer and need to install CS3 on my new computer. What is the proper way to do this?

Adobe Flash Pro Volume License Install

I have use various methods of including the volume license in
the install of Adobe Flash Professional and none of these methods
actually prevent the Validation screen from appearing on the first
load of Adobe Flash Professional version 8.
I have use this property in the commandline:
ISX_SERIALNUMBER=%SERLNUM% I have used dashes and no dashes.
See the commandline below:
C:\WINNT\System32\MsiExec.exe /I "<path>\Macromedia
Flash 8.msi" ISX_SERIALNUMBER=%SERLNUM% EULA_ACCEPT=YES /L*v
"%DIR_PACKAGE%\AdobeFlashPro8.txt" /qn.
I have even created a transform that the log recognizes the
property of the license for the volume license and still the
validation screen popup when opening Adobe Flash Professional.
The validation screen requires the input of the CLP volume
license. My users will not have this license available to them, so
how can I get this install to work?

just install a 2nd trial on your laptop.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Missing physical media and volume license number

Recently, we had a set of installer/content disks, case, and volume license number disappear. My employer, an art school, legally purchased a volume license giving us 107 licenses for Design Premium Creative Suite 3 for official school use.
We are fairly certain that the physical media and license serial number in question were all stolen from us, and we have no clue what is presently being done with the whole lot. We fear that the unknown individuals will use our volume license serial number to exceed the number of installations we are legally allowed.
We have already found relevant information regarding having the physical media replaced. We want to know what we must do as a school to continue using the software we legally purchased, whether it means being issued a new license serial number or not. Will we suddenly find ourselves unable to install and/or update CS3 around campus? Are we required to buy a new volume license?

Hi,
By using the below statemnt you can achive all the details of SM04.
DATA :   USR_TABL       TYPE USRINFO    OCCURS 1 WITH HEADER LINE.
CONSTANTS: OPCODE_LIST                     LIKE TH_OPCODE VALUE 2.
DATA : TH_OPCODE(1)         TYPE X.
* SM04 session details of users logged accessing SAP APO
CALL 'ThUsrInfo' ID 'OPCODE' FIELD OPCODE_LIST
    ID 'TABUSR' FIELD USR_TABL-*SYS* .
READ TABLE USR_TABL WITH KEY BNAME = <USer-name>.
by double clicking this you can get the all the detsils of the User.
regards,
Prabhudas

Looking for Adobe Creative Suite 3.3 Design Standard TLP (Volume License Media) in Singapore

Hi,
Looking for Adobe Creative Suite 3.3 Design Standard
I am from Singapore. I am looking for Adobe Creative Suite 3 Design Standard TLP (Volume License Media DVD).
I do not need your serial no.
I have the license for TLP for CS4 Standard. i have already get a license serial no for CS3 from Adobe.
what i need now is the media?
anyone can borrow?
Thank you.

Hi,
Looking for Adobe Creative Suite 3.3 Design Standard
I am from Singapore. I am looking for Adobe Creative Suite 3 Design Standard TLP (Volume License Media DVD).
I do not need your serial no.
I have the license for TLP for CS4 Standard. i have already get a license serial no for CS3 from Adobe.
what i need now is the media?
anyone can borrow?
Thank you.

Volume Licensing Login Fails

Following a hard drive failure, I am having to re-install all my applications.
To reinstall Audition CS6 I need a serial number (I have the files to install).
When I attempt to login to the Volume Licensing site to retrieve it, it goes straight to "processing login" and then shows:
Adobe does not recognize you as an authorized user of this web site. Please contact Adobe for assistance.
Please use button to login as another user.
If I click Login it shows me an email/password pane but if I enter the information I get the same response. If I deliberately put in a WRONG password it says that the password/email pair is incorrect.
The same occurs if I use a different browser/machine.
It would appear then that my credentials are correct but that I am not being allowed into the site.
I contacted an agent via chat and was told that I would get a response in 2-3 days. However I need to complete a project in Audition today. I was advised to install it in Trial mode, but if I do this I am told that my trial period has expired.
Anyone any ideas?
Thanks!

Hi Jeff...
Thanks to your efforts, I was contacted by an Adobe support representative earlier in the week, requesting an order or reference number, which I duly supplied.
I heard nothing more.
Thus as nearly a week had passed, I attempted to log in with the Adobe ID previously discussed. I found that I could not log in to any part of the Adobe site due to an apparently invalid password. I requested a password reset and followed the instructions. I was then able to log in to Adobe and set a new password; thereafter I was able to log in to the Volume Licensing site and found all the serial numbers for items purchased via Volume Licensing.
I count this as a success! Thank you very much for your efforts.
The downside of all this is that all record of my purchases other than via Volume Licensing since May 2006 appear to have been lost, including all my earlier purchases of Creative Suite (CS, CS2, CS3). I hope it will not be necessary to locate serial numbers for any of these products (I have a separate ID for my Creative Cloud subscription, and after this am very glad I do!).
In addition all record of posts to these Forums appear also to have been lost - I could not locate this conversation for example in My Discussions: I had to search for it by content.
I am hoping that all will be well after this. I am most grateful for your assistance, though I must say I am a little concerned about the workings of other parts of your sales and support system, where there appear to be some system deficiencies, significant communications issues and misinformation - you may recall that you successfully sorted out a previous problem for me resulting from sales misinformation.
I do hope that your exceptional support and assistance is recognised by your employers. It is quite fair to say that without your efforts on my behalf in this and previous issues I would very likely no longer be an Adobe customer for any substantive products.
Best,
--Richard E

Windows 8.0 Volume License machines reboot and windows 8.1 is installed??

We are a small private university with 484 computers running Windows 8.0 with MAK key.
This week we have had 2 Windows 8.0 computers spontaneously upgrade to Windows 8.1.
Since we do have a windows 8.1 MAK key all we had to do was enter the correct key and the computers were fine but everything I am reading about Volume Licensing says that this is not an upgrade path for Windows 8.1.
Is Microsoft pushing out Windows 8.1 slowly to volume licensed computers on Windows 8.0, or is this just some sort of anomaly that may happen occasionally.
One of our operators reported that the usual blue banner prompting upgrade appeared the day before but did not have an option on the banner to deny the upgrade. The next morning when she booted the computer, Windows 8.1 installed and we had to enter
the 8.1 MAK key and all appears to be well.
This is not really a complaint, just that we were VERY surprised when it happened, hoping it was not some sort of hack by a third party.
Jim Smith[REMOVED]
Lubbock Christian University
Technology Services
[removed]

Hi,
I don't know how useful this information will be for that many machines. This was also observed on 8.1 Pro, not Enterprise, but here is what I found while doing multiple different upgrades... just so I could figure out how to stop them...
Windows Update KB2973544 triggers Win 8.1 to automatically install.
http://support.microsoft.com/kb/2973544
In addition, KB3008273 appeared in Nov. 2014, which is also related to the automatic installation of Win 8.1... It actually replaces KB2973544.
http://support.microsoft.com/kb/3008273
Windows Update KB2871389 makes Win 8.1 available in the Store, and is a prerequisite for KB2973544 and\or KB3008273. You might uninstall it also.
https://support.microsoft.com/kb/2871389/en-us
I have found that the installation of KB2973544 and\or KB3008273 create Scheduled Tasks in Task Scheduler under *** Microsoft \ Windows \Setup***
They are...** 8.1 Auto Install Ping** and **8.1 Auto Install V2**. They are scheduled for 8pm Daily.
I clicked on both and selected "RUN", as I didn't want to wait several hours to see what happened... A download started immediately.
After downloading for about an hour, I restarted the machine to see what would happen... The download resumed quickly after the restart.
After the download started again, there were two more Scheduled Tasks added to the same location....   **Windows AutoUpdate Setup Resume Task**... which was running, and
**Windows AutoUpdate Setup Store Resume Task**... which is *Ready*, but has NEVER run.      There was a Service *Modern Setup Host* running in Taskmanager.
***I have found that the only way to stop the installation of Win 8.1 once the Scheculed Task ....   **Windows AutoUpdate Setup Resume Task** is indicating "At Logon" for it's Trigger,
is to end all the tasks showing, starting with that one, and then the ** 8.1 Auto Install Ping** and **8.1 Auto Install V2**.
After Ending the tasks Delete them...
After deleting the Tasks, I had to go to C:\ $Windows.~BT, which is a Hidden File, and delete anything that has a recent date... especially the .esd file (Install.esd) of 2.67GB..
I deleted anything that was newer than one week. You could probably delete everything inside the *Sources*, *Support*, and *Drivers* folders...
Also uninstall the mentioned KB's, starting with the newest, and doing the KB2871389 last, as it requires a reboot.
Any attempt to reboot the machine before doing this results in the installation of Win 8.1 starting...
If you were to End the tasks and disable or delete them while the **Windows AutoUpdate Setup Resume Task** is still showing a
Date and Time for it's trigger, deleting the $Windows.~BT files may not be necessary.
The biggest issue with this process is that you may be denied access to the $Windows.~BT folder. If that is the case, you will need to take Ownership of it.
If you disable and delete the Scheduled Tasks, and uninstall the previously mentioned KB's shortly after selecting *Remind Me Later*
THE FIRST TIME, the process will be stopped, and it won't be necessary to delete anything in the $Windows.~BT folder.
You should have about 24 hours to do this.
After uninstalling the KB's and deleting the scheduled tasks, a new scheduled task has appeared.
It is *Pre-Staged GDR Notification*, and is scheduled to run at *8PM of Every Thursday of Every Week*. My guess was that this is to remind you to install the Win 8.1 Update.
It actually causes another task to be created... *Windows Upgrade Notification Task*... It runs at the *Log On of Any User*
I couldn't get this task to show a notification. The task ran when I did it manually, but generated an error message in the log... *Specified Module Could Not Be Found (0x8007007E) Windows Upgrade Notification*
This is most likely because the KB's have been uninstalled.
I'm sure they can be disabled as well, if you want to stop\prevent the reminders.
I know that once Win 8.1 Update actually installs, those scheduled tasks no longer exist. In fact, the entire SETUP folder disappears.

Office Web Apps Server 2013 - No download Volume Licensing Service Center

I´m looking for a office web apps server 2013 (OWS) download.
In the following blog Microsoft is announcing that the OWS is moving from the Download Center to the Volume Licensing Service Center (VLSC).
http://blogs.technet.com/b/office_sustained_engineering/archive/2014/10/22/web-apps-server-removal-from-download-center.aspx
So far so good
But in my VLSC are only Updates and Service Packs for the OWS. But no download for the OWS!
Is this only my problem? Any ideas to solve this problem?

Hi,
You can contact the Volume Licensing Service Center to get the answer to this case.
Refer to this link below, and select your country to get the Support Center Contact Information:
https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

ITunes gift cards - how do you use them in the volume license store?

I am the IT admin at a K12 institution. I have two major issues.
First, I used my personal email address as the administrative user for the volume licensing program. Even though that account is used as an ADMINISTRATOR for the volume licensing program, I can't sign into the volume license store with it, because it's associated with the iTunes store. So I have a secondary email address. I tried adding that as a facilitator, but that can't be used because "it's associated with the iTunes store". I don't remember creating an account with that address, and I'm certain I've never used it to purchase anything. I can't delete it because Apple doesn't provide a way to do that.
Down to the 1st question: Is there any way to reassociate one of my two exisiting accounts as a volume license facilitator?
Second, I have a pile of iTunes gift cards that are supposed to be used for volume license purchases. When I tried to redeem the codes, it rejected them asking to have them entered in the iTunes store, which completely defeats the purpose of trying to buy volume licenses. Why would it reject money if it's on one piece of plastic instead of another?
Setting up these iPads has been a nightmare. Any help would be appreciated.

You need to call Apple at 800.MY.APPLE when the computerized voice asks why you are calling say Enterprise, that will get you to the Education / Enterprise division of Apple and they will be able to help you sort this out.

Subscription and volume licensed Office 365 C2R App-V packages on the same computer

I'm interested if anyone has come across a similar scenario to what we have at the organisation I am currently working for. The organisation has signed up for an E3 subscription to Office 365, however would like to continue to using their volume licenses
of Visio and Project 2013 (at least until new versions are released at which point they'll likely move to the same subscription model).
Using the Office Deployment Tool, I've created App-V 5.0 SP2 packages for
a. "O365ProPlusRetail"
b. "ProjectProVolume" and "VisioProVolume"
Both App-V packages ignore any exclusion rules in the configuration.xml file I've defined. This is expected and I can control which applications are published using Config Mgr 2012 R2. Both packages deploy and run as I would expect.
The issue I specifically have is that if I publish both App-V packages (using different package ID's) to the same PC with modified DeploymentConfig.xml files:
a. "O365ProPlusRetail" package only enables Word, Outlook and Excel (subscription licensing)
b. "ProjectProVolume/VisioProVolume" package only enables Visio and Project (volume licensed)
it appears as though the Word, Excel and Outlook from (b) are utilised instead of from (a) even though they are specifically disabled. This means that Word, Excel and Outlook activate to our local KMS server, rather than using the user credentials as we would
prefer.
To confirm I can see that package (a) is already running when I run the following command: Get-AppvClientPackage | select Name, InUse, InUseByCurrentUser
Name
InUse                                InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
Microsoft Office 15 VisioProVolume_ProPlusVolu...
False
False
If I then open Word (which should only be enabled in the first package), I see that the second package is now in use
Name
InUse                                InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
Microsoft Office 15 VisioProVolume_ProPlusVolu...
True
True
I've also confirmed that all the applications (besides Visio and Project) are disabled in the second package:
Name
EnabledGlobally
Database Compare 2013
False
Spreadsheet Compare 2013
False
Excel 2013
False
OneDrive for Business 2013
False
InfoPath Filler 2013
False
Lync 2013
False
Access 2013
False
Telemetry Log for Office 2013
False
Telemetry Dashboard for Office 2013
False
Office 2013 Upload Center
False
Publisher 2013
False
Lync Recording Manager
False
Microsoft Outlook Mobile Service
False
OneNote 2013
False
Send to OneNote 2013
False
Organization Chart Add-in for Microsoft Office programs
False
Outlook 2013
False
PowerPoint 2013
False
Microsoft Office 2013
False
Office 2013 Language Preferences
False
SharePoint Designer 2013
False
Visio 2013
True
Project 2013
True
Word 2013
False
Office XML Handler
False
Internet Explorer
False
Notepad
False
Perhaps what I am trying to do is unsupported but I can't find anything explicity calling this out - and surely other organisations will have a similar scenario to us. Is there any best practice recommendations from Microsoft in this regard?
Cheers, Tim

here is some reference, hope it's helpful.
http://support.microsoft.com/kb/2915745
http://technet.microsoft.com/en-us/library/jj219422(v=office.15).aspx
http://technet.microsoft.com/en-us/library/hh852466.aspx

CS3 Volume Licensing

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