CS4 Design Premium - Photoshop starts, starting new or opening existing psd file results in "Photoshop has stopped working" Problem Event name is APPCRASH. Being Photoshopping for years, never had this happen. Please help!
I am new at this. Came to Adobe looking for tech support. Got gently nudged here. This is a part of a screenshot of my problem
Moving this discussion to the Photoshop General Discussion forum.
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Trying to open itunes but a window opens and says , this version of itunes has not been correctly localised for this language. Please run the English version. Please help.
Hey mcooper156,
I would try the troubleshooting steps in this first article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
If that doesn't resolve the issue, then I would try and remove iTunes (and its related software) then reinstall:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Regards,
Delgadoh -
I am becoming very dissatisfied with Adobe, is relying on a forum for technical problems, the very best they can do.
Hi,
Please give a try to Photoshop Elements (PSE) knowledge base. steps mentioned on this and see if it works.
Regards
Kishan -
MacMail has stopped noting when I have read an email. For example, I had 17 unread messages, so I read them. Despite me having read them AND deleted them, the inbox still has 17 new messages displayed. Can anyone help resolve the incorrect display?
Lord K. Thank you. Yes I am within the 90 time period, however I travel Intertionally and I can not receive not make a call to Apple. I was just at the Genius Bar in Chicago and they said, don't worry about it. It just floats out there, however, I can not recover my messages on a flash drive. I need to go back to my old computer which I don't have with me. My messages were in folders for a lawsuit. It is going to take an incredible amount of work for me to, you have no Idea. We are talking thousands of pages! I the defendent will have them during discovery so I am not so worried. However, I can not bring them to him on a Flashdrive when I meet with him without an extraordinary amount of presssure on my part. THis is not just some little email issue. This is suing EXPEDIA and Tripadviosr.com
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Hi, I enjoy playing smurf village and have tried to play smurf life. I have downloaded it and it crashes, it never has actually started. I have never had this happen to another app during my 3 years on this iPad. I delete it then redownload it, it never works has anybody else had this problem? All suggestions would be appreciated
You don't mention what device and iOS version you are using so I'll give you a generic fix for now.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try to download and run the app again to see if the problem persists. -
I just installed 64 bit iTunes on my new Dell Latitude PC. Everytime I try to open it I get an error "iTunes has stopped working..."
I requested this be relocated from iTunes for Mac to iTunes for Windows. You'll get a faster response on the correct forum.
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Safari won't work. It flashes an alert. Alert says that a Suspicious Activity Might Have been Detected. Major Security Issue. How do i fix this? Please help. Thanks!
You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Photoshop CS Extended can't open some PSD files
Hi,
Yesterday I have created a new PSD file and worked on it and finally saved the file, but now i can't open the file any more. PS always fails to open the file, because of an internal error.
I have tried to open some other PSD files, but 3 of 4 files (on my current HDD) didn't work to open and i don't know why. All of those other PSD files are at least 1 month old and PS could open these files. The last time i have opened these files was two weeks ago. The one PSD file, that worked has the following properties:
image: 1179x1528, 72ppi,8bit,RGB, 15,04 MB
and the files that don't work have the following properties:
image1: 454x340, 71ppi, 16bit, RGB, sRGB (profile), 1,17 MB
image2: 1280x1024, 71ppi, 8bit, RGB, sRGB, 1,92 MB
image3: 1191x1644, 71ppi, 16bit, RGB, sRGB, 12,02 MB
I have got, the meta-data out of Adobe Bridge. I can see the preview Image and the thumbnails in the open-dialog of PS. I tried to open the file with other applications like Paintshop Pro and PhotoImpact and both couldn't open them. Paintshop Pro quits, because it doesn't support the "color model".
I don't know, what else i can do to open these files. I looked around the forum but couldn't find any solution for my problem.
Does anyone know a solution for my problem ?
evangelion2100
PS: I have deleted the pref-file of PS and still it didn't work.Dear all. After getting the same problem and read all possible solutions online with no success finally I got rid of this problem successfully and Now it is working perfectly again, and I hope It will work for you all.
Here it goes:
BACKGROUND (my case): PS CS3 installed (Premium-Extended), Win Vista 32 Bits. For months it was working perfectly until yesterday, when the app stopped when attempting opening some PSD files. Some other CS3 apps either stopped. 1st I thought it was some kind of file corruption issue.
After 3 uninstall-reinstall attempts of the whole CS3 and still troubleshooting, I went to the Vista Error Log. Regarding PS CS3 there was a DLL file named "CoolType.dll" which was suspicious to be the main cause of this ****.
Making a research, it relates to installed Fonts in Windows, that gave me the clue to all of it.
Yesterday, I installed fonts while working with PS CS3 Im now pretty sure that this process someway altered the Cooltype.dll file, or fonts were not installed properly.
SOLUTION (my case): locate and uninstall recent fonts (which may have been the problem). NOW my PS3 CS3 is working more than PERFECT!!
HOPE THIS CAN HELP. I think this topic regards some kind of failed font installation. Check it out and remember if you have modified something. -
Photoshop CS3 shuts down after opening a PSD file with layers
Hello, I have met a problem with Photoshop CS3 (Windows XP SP2, no network printer) - after opening a PSD file with layers (saved with CS2) Photoshop shuts down. No error message.
Can some of you help me? (The only software that I have installed after Creative Suite CS3 is Corel X4. I have installed no upgrades of CS3.)> I have installed no upgrades of CS3
You should!
Even if it doesn't help here you should. -
When I try to cut and past text from Firefox to Microsoft Works I receive an error that says 'Not enough memory, close applications and restart windows'. This never works! I never had this issue with IE! How can I fix this issue?
If the crashing only happens with other peoples projects it could be for a variety of reasons. There are tons of asset references saved in the library (the location every item was imported from) and much more. None of those locations will exist on your system and internal complications may simply happen, especially with any runtime shared assets.
If possible you should consider adding more system RAM so you can multi-task. RAM is extremely cheap. I'm assuming from a smaller 500GB HD and 4GB RAM that you're probably on a laptop however. Installing RAM is still usually pretty easy if you have the notebook manual (or grab it online). It typically involves just lifting the keyboard or opening a single panel on the bottom of the notebook but it varies greatly. At any rate, 8GB RAM would help you quite a bit. If you do, just make sure you get the correct type of RAM (again, in the specs in your manual).
Even when you run out of physical RAM, Flash (like any other application) will still see more RAM based on the OS's swap memory setting (using available space on your HD as RAM). It will get much slower but Flash should see the total amount the 32bit OS can handle for RAM (it doesn't know if it's physical fast RAM or SWAP (fake) HD RAM though). If you open other apps with Flash they should also operate, but will also use swap RAM and you've probably noticed your HD crunching a lot while more apps are open.
That said, I have a 4GB RAM in my older i7 lappie and have used Flash CS5.5 and CS6 on it extensively, with other applications open. Although my projects contain mild assets and mostly tons of code. No issues at all. I just think your heavy assets are crashing you.
Either way, glad you got your work done. You're welcome and good luck! -
Hello anyone
I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct itFrom the More Like This section on the right:
I get error message when I plug in iPhone 4s saying "This iPhone cannot be used because the Apple Mobile Device service is not started"
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im trying to connect my ipod to itunes and its saying it cannot connect because the "Apple Mobile Device is not started" help
Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Photoshop Elements has stopped working, Faulting module name: ntdll.dll
I use windows 7, pse 9, I went to the application and log and this is the error message I get:
Faulting application name: PhotoshopElementsEditor.exe, version: 9.0.0.0, time stamp: 0x4ca3884b
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b60
Exception code: 0xc0000005
Fault offset: 0x0001f8c4
Faulting process id: 0xca8
Faulting application start time: 0x01cd513a0df54fd0
Faulting application path: C:\Program Files\Adobe\Photoshop Elements 9\PhotoshopElementsEditor.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 7fee6f40-bd2d-11e1-9d1b-e0cb4eddc8b4
The organizer works fine but editor has never worked for me and I just installed it a few days ago
Message title was edited by: Brett NThanks for the log info. We've seen instances of that "ntdll.dll" as the faulting module before, see if this Adobe document helps, even though it's for Acrobat:
http://helpx.adobe.com/acrobat/kb/acrobat-8-crashes-error-cites.html
Ken -
Not a compatible version of Photoshop...can not open my psd files...
After "save as" a psd file, I am unable to open it. "Could not complete your request because the file is not compatible with this version of Photoshop.".. "There was a problem reading the layer data. Read the composite data instead ?" It is no problem for me to open psd files but after saving it is not possible....?
martindyrlov wrote:
My version of Photoshop was newer trying save form an older version..Running Photoshop CC updated..
I don't understand if the older version was able to open the PSD it should be able to save the psd. I can believe an old version of Photoshop not being able to open a newer version of Photoshop save psd file when newer features were used and saved into a PSD file.
Your wording confuses me even the context does not seem to make sense to me. -
my mac doesnt recognize my ipod nano G4, its always worked before. read the trouble shoots, checked all connections. it needs to charge and wont do it.
Try the suggestions in article - iPod not recognized in iTunes and Mac desktop. If the suggestions do not work, more than likely you need a new battery. Take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you.
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Might my computer have been hacked? It clicks like I am doing something and I am Not? Please Help someone???
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