CS5 DV capture/playback problems  "Feel like I am hitting my head on a wall"

Ok, I am still trying to get our commercial production editor working as intended so our creative services person can make the full switch to the new machine.  Right now he is half editing on his 7 year old Pinnacle Liquid system that is dying.  My fear is a Hard drive will fail again in that old thing and he won't be ready to fully edit on this New system...
Up till now in my other posts I have had issues with Playback and capture problems with a Blackmagic SDI card.  Not sure if it is incompatibility with my motherboard or lack of support from Blackmagic but playback was dropping frames if we used GPU acceleration. We also had the problems of pixel shift when doing dissolves on the timeline that are documented on Creative Cow as an ongoing problem that Blackmagic seems unwilling to fix. Also had problems with long format captures....
My system is currently as follows:
Asus P6T7 Supercomputer
i7-950 CPU
12 GB memory tripple channel
500 GB 7200 RPM boot drive
3 1 TB drives in a Raid 5 (2 TB usable space) for scratch  (originally had 4 1 TB in Raid 0, one died and is out for warranty)
Out of frustration with the blackmagic card, and the fact that we are only editing to/from DVCAM SD, I decided to pull the card and go to a simple FireWire setup as that is what our newsrooms use to DSR-11 and DSR-25 decks.
Because This editor uses a DSR-1800 full size deck and was always tied to the Pinnacle via SDI/AES, I wanted to stay in that format. This was why I chose the Decklink SDI in the first place.
I picked up a used Firewire card for the DSR-1800. ($299 off of e-bay, originally a $1500 card)
I figured if this worked I could sell the Decklink SDI and be about even.
Now with the Decklink uninstalled and the firewire card connected, we are having new problems...
The capture from DV works as normal, but when you hit stop on a capture there is a very long delay.. 20 seconds to 3-5 minutes before premiere will pop up the "name this clip"...  this does not happen on the DSR-11/25 decks in news.(they are much slower AMD Phenome II systems with 4 GB memory)
When I playback to the DSR-1800, it takes the deck 10-20 seconds to switch back to the iLink input.  He switches the deck back and forth to other inputs for dub over from DVD and when he edits on the Liquid system.  once it switches it plays fine....
Has anyone have experience editing from a DSR-1800 over firewire?  I knew the option was there but have no experience using this setup.
I don't have any idea what would cause the major delay from the time we hit stop on a capture.  No frames are dropped in the capture window and everything else seems to be working fine.  We are not using deck control just clicking record and play on the deck and then stopping the capture when we are done.
The other problem, I wanted him to be able to use the $1600 Quadro 4800 video card so all renders would be quick and he would not have to wait like he did on the liquid system (everything rendered...)
The blackmagic Decklink SDI would drop frames playing out SD-SDI.  I know SD-SDI is uncompressed format and I guess the issue could be just not enough disk speed to feed that output or there is a bottleneck in the PCIe buss.  But now I found that DV does not allow GPU either, so he can't play the timeline with the GPU acceleration on at all.  What a waste of $1600 on that video card if he can never use it!!!!!!
So as you can see I feel stuck.  Can't seem to get any answers from Adobe or Blackmagic.  now the budget has been slashed for this year and there is probably no chance I can try new hardware on anything...
At this point I may switch back to the Decklink card and add another hard drive to put the windows page file on. Harm has said load balancing across the system will speed things up.
My OS disk is much slower as a single 500 GB than the raid 0 was when I used the disk speed test.  Sorry for such a long post but more information should help people know all I am dealing with..
Thank you,
Mark

Darren, I did run that test when we were using the 4TB Raid 0 for Scratch.  The raid was much faster than the boot drive.  I also found that he had some files on the C: drive.  He has a Share on there with Photo's and logo's he works on in Photoshop.
I am wondering if I should have two Raids.  One Raid 0 with two 250 GB drives for Boot, and then Raid 5 for the other three 1TB drives giving a 2 TB Scratch.   That way there is some redundancy for scratch material. Only problem with that plan is if either Raid0 drive fails I lose the OS/installation...
Probably follow Harm's Drive setup advice and put the OS on 1 drive and have the Raid 5 for the others but move the Page file to either another spare drive or the Raid 5 array.
I also think his Media Cache is in the default space(hidden in common files under the user on the C: drive) knowing that is all the conforming audio files and such, it is probably causing the dropped frames when playing through the SDI out with GPU acceleration.  GPU off and rendering always worked other than the shift of a frame when doing dissolves.
I think that with optimising the services through Win7 and turning off anything we don't need.
We are on a Domain and that automatically installs the Enterprise Antivirus. Does that cause problems?  Also he runs as a user, should running as an Admin be a must?  The main reason it is on the Domain is so he can have his e-mail accessible but that is not a big issue.  What do you recommend?
I can remove from the Domain and have this a stand alone machine if that will allow me to turn off more stuff, and stop the anti-virus from running realtime scanning. Is there an antivirus you recommend? I usually like AVG free or Avast, and with these you can turn off the realtime and only have them run while at night when the system is not being used.

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  • Ongoing problems - Would like to request a call back

    Hi all,
    I have quite a tale to tell you, and am reaching out for assistance by somebody that has authority to make decisions   Once my account and case ID have been reviewed I would like a call back at the number on file. Thank you!
    1/11
    I ordered an Open Box NS-50D550N and specifically chose to pay a bit extra for the "Certified - Excellent" version of the product. It was my understanding this means a Geek Squad member has reviewed the TV, ensured everything works, and ensured all accessories are included in the box per this page: http://www.geeksquad.com/certified-openbox.aspx.  Very excited for a big screen TV!
    1/13
    I received the TV and unfortunately no screws were included for the stand, no screws were included for wall hanging (New version of this product includes them), and there was a big puncture hole that went through both boxes, through the packing foam, and hit the screen. I called the 888 number and was told by a representative that "Unfortunately open box items are sold as open box due to the fact that they may be missing parts and accessories". When I pointed out that the item I purchased was "Certified - Excellent" and that I purposely chose this version because I wanted to avoid these problems, I was told the only thing I could do was return the TV for a refund.
    That would have been fine if I didn't want this TV, but I did and unfortunately there were no other open box versions of this TV available. I was basically being told "tough luck there's nothing we can do but give you your money back". When I pointed out that I wanted a TV, not my money back, and that surely there's something they can do I felt like I was continuing to hit a brick wall. "No there's nothing we can do".
    I then noticed that this TV was on sale "new" for $399. I pointed this out and said could I get a credit for the difference since I did not receive a "certified excellent" version of this TV (it did include the "certified" tape all over the box though!). I was told to hold on, then when they came back they said they issued me a $30 gift card. 
    "Great!" I thought. But, unfortunately this card has to come in the mail, I could not get the number over the phone or be issued an e-gift card, so I could not use it to immediately discount the cost of a new TV. Sort of worthless as I would miss the sale! When I pointed this out I was again told there was nothing they could do.
    I was getting ticked off at this point because I felt like I am really trying to give Best Buy my money and they just don't want to work with me at all! I asked to speak to a supervisor. "Emily the supervisor" came on the line. I explained my situation and she seemed to understand! I felt like I was getting somewhere finally! She said she would issue an immediate $32 credit to my credit card in order to offset the cost of the Open Box I purchased ($367) with a new version of this TV ($399). I could then return the Open Box for a full refund and enjoy my new TV at the cost of the "Geek Squad Certified Open Box" I was supposed to have gotten.
    Awesome! I was overjoyed with the news and thanked her for the support. I told her I wanted UPS to pick it up as we live a bit far from a store and it would just be more convenient. She told me that would be no problem, that she issued a refund and to wait 24 hours for my paperwork to come in my email.
    1 hour and 15 minutes on the phone with 1-888-BEST-BUY
    1/14
    UPS shows up with the label. Unfortunately I had not received any RMA information in my email though. I called the 888 number again and I was told to not give the TV to UPS until I receive my RMA information in my email. Day after that (1/15) - UPS shows up, no RMA info in my email. Called again and told to not give it to them. 
    In the mean time I had ordered my new TV for local pickup the night I spoke with emily (1/13) and had my wife swing by and get the box. I get home and unfortunately she didn't notice the huge puncture mark on the front of the box. I packed the TV back up and took it back to the store to swap it out with one that wasn't skewered by a fork lift. Got that guy back home and decided I would set him up tomorrow.
    22 minutes on the phone with 1-888-BEST-BUY
    1/15
    I give the 888 number a call again and tell them I still have not received any RMA information but that UPS continues to try to pick the TV up and bring their own tag. The representative tells me I might have better luck just taking the TV back to the store to return it there.
    So, I decide to do that. First though, let's check out my new TV! I get it out of the box, plug it in, and the screen is completely shatered. Frustration!!! I pack my 2nd new TV up and the Open Box up and take it to the store that night. I wait in line, talk to the rep at customer service and tell her I need to return this open box and swap out this new TV for a third new TV. 
    The TV manager wants to see the screens for both before processing the return and exchange. I tell him that's fine no big deal. They pull the open box TV out and plug it in, and much to my surprise that screen is shattered too, exactly where the hole was in the box! So not only was my "Certified - Excellent" TV missing parts, but was also broken. Ugh!  He plugs my 2nd new TV in and also verifies that screen was shattered.
    The customer service rep starts with the return for the Open Box. Types in the order information, and the system wants to give me a refund for $367, the cost of my open box, minus the $32 I was already credited. I explain to her that "Emily the supervisor" credited me an extra $32 to make up for the price difference between the open box and the new TV. She goes and gets the manager, and he explains to me that the system will not allow him to give me the full refund and I need to contact the 888 number to get it straightened out. More frustration!!!
    I call up the 888 number, talk to several people, and finally land with a supervisor in the Home Theatre department. She explains to me that what Emily told me is wrong, she had no authority to do that, it was impossible for me to get an extra $32 on my credit card, and a refund for the price of the open box minus the $32 was the best they could do in her department. She then tells me I need to discuss this further with the "back office" department and sends me back there.
    I speak with that representative, and she tells me I need to send it back to bestbuy.com through UPS. I explain to her the problems I have been having with receiving the RMA information in my email. She tells me (paraphrased) "Oh no! When you have UPS pick up you won't get an extra emails from us They bring the tag and thats all you need!"   ........  
    3 days of phone calls, several different reps, and she's the first one to tell me I won't be getting an extra email. Extreme frustration!!!!
    I then explain to her the issues with the extra $32 credit. She looks and tells me as best as she can tell if I return the TV to them I will get my full refund for $367 + tax and be allowed to keep my extra $32 credit. I tell her great, lets get this return going and she tells me UPS will be out to my house tomorrow (1/16).
    I then get my third new TV and the open box back on the dolly and back in my car.
    1 hour and 20 minutes on the phone with 1-888-BEST-BUY.   2 and a half hours in the store.
    1/16
    I've plugged my new TV in today and everything looks great finally! My concern is, at this point, I have no idea what I am getting back on my card when you guys finally receive my open box TV. I can tell you I want what was promised to me though, a full refund plus I be allowed to keep the $32 already credited back.
    If this is not standard procedure, I feel like the ~3 hours I have spent talking to customer service reps, plus the 2.5 hours I spent in the store last night, and the 4 TV's I have hauled around the house and the car allows me to expect the $32.
    It's more the principle of the matter at this point. 
    Thanks for reading!

    Hi russ01,
    I have now gotten this order refunded and you should see your funds in the near future. I am also sending you a private message with additional details. To check your messages log into the forum, and then click on the letter icon in the upper right-hand corner of the page.
    Thanks,
    Allan|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • IOS Music Player MP3 Gapless Playback Problem

    Hi,
    I've been having this gapless playback issue on iOS now for the past few years, since at least iOS 6 if I can remember correctly. The number one reason I use an iPhone and iOS devices is for gapless playback in the iOS music player. For the last few years I've  been experiencing a bug with the stock iOS music player on my iPhone 4S using iOS 6 and on my iPhone 5 using iOS 6 & 7, and currently on my new iPhone 6 running iOS 8.1.2. This only happens on my iPhones and using iOS, this bug is not found when I use my iPod classic or when playing the same albums through iTunes.
    I thought it might have been spotted by other iOS users and fixed in iOS 7.1 or at least the current version of iOS 8, but instead it's gotten worse, albums that used to play smoothly between transitions now suddenly pause and jump for a split second when changing from track to track.
    What's happening is, I listen to a lot of albums that are continuously DJ mixed and play straight through without any pauses between tracks, and I've been experiencing problems a lot now with random split second pauses between tracks and choppy transitions. These albums in question have been ripped from cd using the latest versions of iTunes.
    For example,
    I'd be listening to an album and it would play gapless and smooth for most of the album, but maybe one or two transitions on the album would have a split second pause between them, and the rest of the album would play perfectly with no pauses, skips or jumps at all.
    This only happens on my iPhone, as I have a 160gb iPod classic and I've listened to all the same albums on it and never has a problem playing the album without any pauses, every album plays 100% smooth and gapless on it.
    I mailed Apple about it through their feedback page on their site... https://www.apple.com/feedback/iphone.html
    Hoping that they would take note of this and try and look into it and fix the issue. That was probably about a year ago now, never got fixed or got any confirmation back from them about this problem. Then last August, I'd had enough and contacted Apple support to notify them about this issue. They told me the usual story, "have you tried restoring the phone?", which I obliged and did. The problem was there on a freshly restored iPhone 5.
    So they told me that they would put me in touch with someone higher in Apple to take the case further, "great" I thought.
    I spoke with a senior care advisor and explained the problem and agreed to send detailed explanations of the issue and test files too so that they could hopefully hear what I was talking about. But after a few weeks of going back and forward, I finally got them to hear the issue with the random pauses, the first week they denied there was a problem and said the files played ok on their test iOS devices, so I myself tried the files on another iOS device and the same problem was there.
    The last correspondence I had with the Apple care advisor was back in the end of August / start of  September, and she told me that they spotted the issue and was told by the tech's that it would be fixed in a future update, I never got a when this would happen, I was just told to make sure my iOS device was up to date with the latest version of iOS. I couldn't speak to an actual technician, got no follow up support, just a vague "We'll look into it." Case Closed.
    I got so sick of this problem that I sold my iPhone and iPad just after this last phone call with the Apple people, and switched over to Android. I'd being reading up on gapless playback music players and found out that there's a good few available for Android devices. I got myself a Sony Xperia Z3 Compact, twice as powerful as the iPhone 6 and half the price. I was using that for the last few months, and playing my music through Neutron Music Player app which is a great music player which plays gapless 100%
    But I couldn't really take to Android OS, seeing as I've been using Apple products for around 10 years now and iOS since the iPhone 3G. So I decided to contact Apple again and see if they'd fixed the music player issue in iOS yet.
    I wrote a long email explaining the problem, how it wasn't really looked at properly, and how I was a long time Apple customer and had to resort to switching over to Android because the basic music player functions on iOS devices have bugs. I took a chance in mailing this to Tim Cook's offices, I knew he wouldn't reply personally, just thought that it might get read by someone in his offices with a bit more say in the matter.
    Just before Xmas, I got a call from someone from executive relations from my local Apple offices about this. He seemed nice and was aware of the problem from reading back through my emails and previous case notes from August when I opened this case originally.
    We had a talk and he said he would get one of the tech's to call me too about this so that I could explain the bugs to someone more knowledgeable about iOS.
    A few days later I received a call from one of the tech's at Apple and was chatting to him, explaining the problem. His response was that he thinks Apple doesn't support gapless playback on current iOS devices. From looking at the gapless playback information page on the Apple support site below, it looks like it hasn't been updated to show any iPhone models after the iPhone 3GS... http://support.apple.com/en-ie/HT201644
    I was trying to explain to him how ridiculous this sounded, why would Apple stop supporting basic functions on their music player on iOS devices? It makes no sense at all? You can see that the amount of hardware devices and software that supports gapless playback today... http://en.wikipedia.org/wiki/Gapless_playback#Player_support
    He couldn't explain either, he just said that because it's not listed there on the Apple support page.
    Then the next day I got the follow up call from the Apple executive relations guy, he was stating that he was speaking to the tech guy that called me and it looks like Apple doesn't support gapless playback anymore, from looking at the documentation on site.
    I told him how stupid this was, and how lots of music players have gapless playback as standard today. And if they don't support it now, then why does it play through some parts of the albums on iOS ok and then just randomly pause, or have jumpy / choppy transitions on the rest of the album. If it was the case, no albums would play gaplessly at all, it would be like when the first ever iPod's were released back in the day with no gapless playback and would pause for a split second between every transition.
    He couldn't give me an answer and said that maybe down the line they would start supporting it again, and that I should request the feature to be added to future iOS versions via the iPhone feedback page... https://www.apple.com/feedback/iphone.html
    He just kept on emphasising that it was "NOT A BUG OR ISSUE", trying to cover up the problem because the info on the site wasn't updated to show the current iOS devices. Which in itself is wrong, looking at the page it says "Supported iPod and iPhone models (make sure you have the latest iPod or iPhone software)"
    iPhone, iPhone 3G, iPhone 3GS only go up to iOS 6, so that contradicts itself when the latest version is iOS 8.
    The info is out of date and needs to be updated. So in August I was told, "we found the issue and will look into it" and a few months later, "it's not an issue", what's a cop out.
    I was annoyed and taken back by this response, and really found it hard to believe that this was the case, Apple stopping supporting their music player on iOS devices. Seeing as iTunes plays everything smoothly and no gapless issues. I just went out and bought an iPhone 6 for €900 / $1060, and for that money you'd expect it's basic music player to work. It's total BS to think that a top computer software / hardware company would just decide to abandon basic functions in their devices, especially when we are talking about how much Apple takes pride in their products and how much more they charge for them over their competitors.
    So this is my next step to try and get this problem seen and out in the open more. The more people who know about it and are aware of the issue, the better.
    Hopefully more people can get the word around and get this noticed by Apple and finally fixed.
    I've uploaded some test files below to show the problem. The files are mp3's and aac, and have been ripped from cd using the latest version of iTunes. The mp3's are the ones with the issue, but the aac play with no problem. If you listen to the transition at the end of track 2 (2-02 Colours (JH Re-Edit)) going into the start of track 3 (2-03 Your Body), you will notice the split second pause / jump. But listen to the aac version and compare it to the mp3 version and you will hear that it plays back fine, just as it's supposed to. Try them in iTunes too and both versions playback fine, no jumps or pauses.
    You can download them here, all links have the same files, I just uploaded them to different hosts for other people's choosing...
    http://s000.tinyupload.com/index.php?file_id=86512332626247919914
    https://www.mediafire.com/?w5wvi50er96b14s
    http://www42.zippyshare.com/v/37047710/file.html
    https://www.sendspace.com/file/lubcmc
    More files can be provided if needed to show the problem happening on various other albums.
    I really hope that people can spot this issue too and help get this fixed, I know this gapless playback feature might not be important to some people, but like I said at the start, it's an essential function for me in a music player and I use it on a daily basis when I listen to music.
    Thanks for reading this long rant of mine, appreciate it.
    Ger

    I believe this issue occurs only between songs that iTunes has converted to a lower bitrate for you during transfer to your iOS device and songs that it has not done this for. Take this Between the Buried and Me album, for instance. I have marked all of the transitions that should have been gapless but probably aren't in red. I know for sure that most of these marked transitions are indeed broken and that the most of the transitions not marked in red work flawlessly... I honestly can't remember whether or not some of these transitions were gapless or not, but the many transitions I do remember working or not working match up exactly with whether or not the songs on either side of the transition were also on other sides of the 256kbps threshold, the threshold at which I enabled iTunes to convert tracks to 256kbps AAC.
    I'm going to try re-sync'ing my library with that "feature" disabled and see if it fixes my gapless playback problem. Will post the results once I test it out.

  • Premiere CS5 - Project Monitor playback is jerky after resintall of operating system and CS5

    PROBLEM: Premiere CS5 - Project Monitor playback is jerky
    This had NOT been an issue prior to reinstalling the operating system and all software.  I have read numerous articles on the forums and have tried everything I can find...with no results.
    STEPS TAKEN TO RESOLVE THE PROBLEM:
    I have scoured the articles here http://www.adobe.com/cfusion/search/index.cfm?loc=en_us&term=choppy%20video&cat=support&pr oduct=premierepro and others at Cretive Cow
    I have installed all updates for CS5 Master Collection, immediately following a fresh install of the operating system and SC5 Master Collection.
    I have ensured that sequence settings match resolution and frame rates of footage - the problem persists.
    I have tested by importing both standard def AVI files created from tape and high def SONY MP4 files - the problem persists.
    I have ensured the latest Video drivers are installed (clean installation selected, so that the Windows default would be removed) - the problem persists.
    I have tried the 3D settings in NVIDIA control panel | Program Settings tab... selected Adobe Premiere Pro from the drop down menu | and chaged 'Multi-display/mixed-GPU acceleration from the value of 'Multiple Display performance' to the value of 'single display performance'; although, I ran two monitors before using this latest NVIDIA video driver and I didn't experience this jerky footage issue - the problem persisted after affecting that change; so, I switched it back. 
    Since I have 96 GB of RAM, I don't use a pagefile.  A zero MB page file is the same setting I had prior to rebuilding the C:  Regardless of whether I have a pagefile or not, the problem persists.
    I have tried creating a fresh user profile, where the user profile is created on the C: drive by default; and, where I left it there on C: to test for the jerky playback in a new PrPR project  - the problem persists.
    Regarding the C: (system drive) and why I reinstalled everything, it had become unstable and was locking up.  I ran DISK ERROR CHECKING with the FIX parameter and the system was still locking up on me.  Keep in mind that the System drive is a solid state drive.  Anyhow, I had no choice but to dive in and reinstall everything.  I wiped the system partition of the SSD using quick format and started installing the operating system.  Now, I've read the CLAIM that this cuases performance issues; but, the only place I see issues is in the video monitor playback in PrPr.  Everything else - Office applications...printing...browsing the Internet...works just fine, everything is responsive, whereas, I couldn't do ANYTHING with it before.
    SYSTEM CONFIGURATION:
    The Operating system and all software is installed on C:
    All data files and most profile related folders are stored on D:
    C:\ (one Intel Solid State Drive - SYSTEM DRIVE)  Used Space: 57.5 GB  Free Space: 388 GB
    D:\ (four Western Digital 2TB drives in an on-board INTEL hardware RAID5 array & hotswapable backplane) used space: 1.28 TB Free space: 4.16TB
    Adobe Premiere Pro CS5 VERSION: 5.0.3 (005 (MC: 218798))
    Operating System    Microsoft Windows 7 Ultimate Version    6.1.7601 Service Pack 1 Build 7601
    System Manufacturer    Intel Corporation
    System Model    S5520SC
    System Type    x64-based PC
    Video    NVIDIA Quadro FX 4800 driver v.320.78
    Display        Dell 27" LCD (DisplayPort)
    Display        Dell 27" LCD (DisplayPort)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Processor    Intel(R) Xeon(R) CPU           X5680  @ 3.33GHz, 3326 Mhz, 6 Core(s), 12 Logical Processor(s)
    Installed Physical Memory (RAM)    96.0 GB
    Page File Space    0 bytes
    PREMIERE PRO CS5 SETTINGS:
    Monitor PLAYBACK RESOLUTION: Full
    Monitor PAUSE RESOLUTION: Full
    (regardless of this setting, the problem persists)
    PREFERENCES:
    MEMORY:
    Installed RAM: 95.9 GB
    RAM reserved for other applications: 10 GB
    Optimize rendering for: Performance
    (Changing this setting to 'memory' does not resolve the problem)
    MEDIA:
    Media Cache Files
    X - Save Media Cached files next to originals when possible
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    (User Profile folders were relocated to D:\ from within the properties of each folder's 'LOCATION' tab.  This is the same configureation I had prior to rebuilding the C:\drive.  Testing under a new profile where it's allowed to stay on teh system drive does NOT resolve the problem.)
    Media Cache Database
    LOCATION: D:\Users...\AppData\Roaming\Adobe\Common
    PROJECT SETTINGS:
    Scratch Disks
    Path: D:\Users...\My Documents\
    General
    Video Rendering and Playback: Mercury Playback Engine GPU Acceleration
    (Setting Viideo Rendering and Playback to 'Sofware' does not resolve the problem)
    If any of y'all have any other suggestions, I'm all ears.
    Thank you.

    I'VE RESOLVED THE PROBLEM!
    PREFACE:
    OK, I am hoping that through this week-long Operating-System-and-Software-reinatalltion excerise of mine, I have revealed something that everyone -- whom have been cursing Adobe over -- can apply to their systems to resolve this jerky video problem within PremierePro CS5 (and quite possibly other versions, too). 
    If you've read my post above, you've seen all the steps I've taken to resolve the problem.  I've read many posts, some of which have mentioned  hardware upgrade / opitmization steps that one may take to enhance performance, and hopefully resolve the problem.  I've read where people have taken these steps and have still experienced the problem...and then they curse Adobe.  Fer-shame, fer-shame, fer-shame! (nod to Gomer Pyle). 
    In my case, I knew it wasn't an Adobe issue, as it had worked flawlessly before; and, it wouldn't require a hardware upgrade or reconfigureation, as my system is completely maxed out with two processors, a system drive and a hardware RAID5 array, a CUDA-suported nVIDIA 4800 FX card, and 96 GB of RAM.  bla bla bla, puke...whatever.  Bottom line is this:
    It's not a software issue.  It's not and Adobe issue; and Gawd no!  It's NOT a PC vs. Mac issue!  HA HA.  The software had worked swimmingly well prior to the reinstallation / 'lobotomy' I perfomed on the system drive.
    SOLUTION FOR ME:
    Download and install the updated drivers for the motherboard.  Mine is an Intel Workstation Board S5520SC.  Intel has an INTEL DRIVER UPDATE UTILITY which automatically scaned my Intel system and identified drivers which needed updating.  A very handy, time-saving tool!!!  Here's the URL: http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
    The scan revealed two Intel drivers needing an update:
    Intel Chipset
    Wired Networking
    and one non-intel driver:
    Creative Labs Sound Blaster X-fi
    I downloaded and installed these three drivers, rebooted, and tested PremierePro, and was extatic to find this resolved the problem.
    If you have a motherboard from another manufacturer, then you may want to navigate over to their wibsite to locate chipset and other updated drivers for your motherboard. 
    ROOT CAUSE:
    While Microsoft Windows 7 Ultimate was able to install certain default drivers during the Operating System installation (keeping in mind that this was done on an Intel Solid State Drive that I formatted using Quick Format) these default chipset drivers apparently weren't current and were ultimately the root cuase of the jerky video playback within PremierePro CS5.
    Peace

  • [SOLVED] New Install of Gnome 3.2 doesn't feel like loading

    Greetings,
    Before making this post, I have spent the majority of the day trying to solve this issue. I have switched from nvidia drivers to nouvela (sp?) drivers, incase that was the issue. I have scoured google, arch-wiki, and the forums until my eyes have bled. I have dug through the xsession-errors log to search out any missing components that might be causing this... but to no avail. If anything, trying to run and try Gnome 3.2 has made me feel like a complete idiot, who has obviously learnt nothing after years of using linux. So, I come here hoping that some one can point me to the solution my brain cannot itself come up with.
    Here the situation:
    I have been running KDE4 for quite some time happily. I have ran Gnome 3 back in its beginning days succesfully as well, but that was an older, now dead, pc. Having seen some neat little things about the new Gnome 3.2, I got an itch to give it a try. So, I go and follow the Gnome article on the excellent arch wiki- installing both gnome and gnome extras, letting it grab everything, change from kdm to gdm, and reboot.
    Well, it gives me the old gdm I remember from the early gnome 3 days (wasn't this changed) despite it showing that it is GDM 3.2 via pacman. It shows my user name, lets me put my password, and shows the stripped background. One thing to note is that the cursor remains a clock face, never changing to a pointer.
    I log in, choosing GNOME, all that remains is the wallpaper, with the clockface cursor, no pointer. I go take the kids to the bus stop, come back apx. 20 min. later, no change.
    Ok, bug crushing time right? So I go through the steps. I make sure that gnome shell is indeed installed. I remove any config files (there weren't any), remove gnome shell, reinstall. No go. I rinse and repeat, but removing & reinstalling different things, such as GDM, and even gnome completely. No go.
    Hopping into pekwm, I search. I make copies of the xsession-errors each time, and load them in pekwm after a reboot, looking through with pacman by myside to make sure I have any possible missing files. And finally after failure after failure I give up, and come here.
    So, here's my xsession-errors log. Please, if anyone can help, or even offer any kind of suggestion that might spark something in my brain to get me going in the right direction, I'd greatly appreciate it. If this thread needs moved, merged, etc, please do so... I've searched the forums, but now my brain is numb, so yeah...
    /etc/gdm/Xsession: Beginning session setup...
    /etc/gdm/Xsession: Setup done, will execute: /usr/bin/ssh-agent -- gnome-session
    gnome-session[1112]: EggSMClient-WARNING: Desktop file '/home/mythus/.config/autostart/dropbox.desktop' has malformed Icon key 'dropbox.png'(should not include extension)
    ** (gnome-settings-daemon:1138): WARNING **: libltdl.so.7: cannot open shared object file: No such file or directory
    ** (gnome-settings-daemon:1138): WARNING **: Cannot load plugin 'Color' since file '/usr/lib/gnome-settings-daemon-3.0/libcolor.so' cannot be read.
    ** (gnome-settings-daemon:1138): WARNING **: Error activating plugin 'Color'
    ** (gnome-settings-daemon:1138): WARNING **: libltdl.so.7: cannot open shared object file: No such file or directory
    ** (gnome-settings-daemon:1138): WARNING **: Cannot load plugin 'Power' since file '/usr/lib/gnome-settings-daemon-3.0/libpower.so' cannot be read.
    ** (gnome-settings-daemon:1138): WARNING **: Error activating plugin 'Power'
    GNOME_KEYRING_CONTROL=/tmp/keyring-HPDXfX
    GNOME_KEYRING_CONTROL=/tmp/keyring-HPDXfX
    GPG_AGENT_INFO=/tmp/keyring-HPDXfX/gpg:0:1
    GNOME_KEYRING_CONTROL=/tmp/keyring-HPDXfX
    GPG_AGENT_INFO=/tmp/keyring-HPDXfX/gpg:0:1
    GNOME_KEYRING_CONTROL=/tmp/keyring-HPDXfX
    GPG_AGENT_INFO=/tmp/keyring-HPDXfX/gpg:0:1
    SSH_AUTH_SOCK=/tmp/keyring-HPDXfX/ssh
    ** (gnome-settings-daemon:1138): WARNING **: libltdl.so.7: cannot open shared object file: No such file or directory
    ** (gnome-settings-daemon:1138): WARNING **: Cannot load plugin 'Media keys' since file '/usr/lib/gnome-settings-daemon-3.0/libmedia-keys.so' cannot be read.
    ** (gnome-settings-daemon:1138): WARNING **: Error activating plugin 'Media keys'
    Gtk-Message: Failed to load module "canberra-gtk-module"
    common-plugin-Message: checking whether we have a device for 4: yes
    common-plugin-Message: checking whether we have a device for 5: yes
    common-plugin-Message: checking whether we have a device for 6: yes
    common-plugin-Message: checking whether we have a device for 7: yes
    common-plugin-Message: checking whether we have a device for 8: yes
    common-plugin-Message: checking whether we have a device for 9: yes
    common-plugin-Message: checking whether we have a device for 10: yes
    /usr/bin/gnome-shell: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory
    gnome-session[1112]: WARNING: Failed to start app: Unable to start application: Failed to execute child process "if" (No such file or directory)
    Initializing tracker-store...
    Tracker-Message: Setting up monitor for changes to config file:'/home/mythus/.config/tracker/tracker-store.cfg'
    Initializing tracker-miner-fs...
    /usr/lib/evolution/3.2/evolution-alarm-notify: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory
    Tracker-Message: Setting up monitor for changes to config file:'/home/mythus/.config/tracker/tracker-miner-fs.cfg'
    /usr/bin/canberra-gtk-play: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory
    Gtk-Message: Failed to load module "canberra-gtk-module"
    Starting log:
    File:'/home/mythus/.local/share/tracker/tracker-miner-fs.log'
    Gtk-Message: Failed to load module "canberra-gtk-module"
    Gtk-Message: Failed to load module "canberra-gtk-module"
    /usr/bin/pulseaudio: error while loading shared libraries: libltdl.so.7: cannot open shared object file: No such file or directory
    Tracker-Message: Setting up monitor for changes to config file:'/home/mythus/.config/tracker/tracker-store.cfg'
    Starting log:
    File:'/home/mythus/.local/share/tracker/tracker-store.log'
    ** Message: applet now removed from the notification area
    (nm-applet:1180): libnotify-WARNING **: Failed to connect to proxy
    ** (nm-applet:1180): WARNING **: get_all_cb: couldn't retrieve system settings properties: (25) Launch helper exited with unknown return code 1.
    ** (nm-applet:1180): WARNING **: fetch_connections_done: error fetching connections: (25) Launch helper exited with unknown return code 1.
    ** (nm-applet:1180): WARNING **: Failed to register as an agent: (25) Launch helper exited with unknown return code 1
    Gtk-Message: Failed to load module "canberra-gtk-module"
    /usr/lib/libgvfscommon.so.0: undefined symbol: g_free
    Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so
    Last edited by mythus (2011-10-07 15:36:43)

    Ok, I guess all it took was for me to post this to wake up and be able to solve the issue.
    It is simple really. I just needed to re-install libltdl.
    So, for those searching, if you get this similar problem,
    pacman -S libltdl
    is what solved it for me.

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