CS5 purchase upgrade to CS5.5

Hello!
When I purchased CS5 my business partner and I were both eligable for the free upgrade to CS5.5 to be sent to us. She got hers but for some reason I never got mine and it slipped my mind. Now she is sending me files that she has worked on and I can't open because I don't have the upgrade. Is it possible to still get the upgrade since I was supposed to anyway?
Your help is greatly appreciated. Thanks
Christina

Contact sales support.
Mylenium

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CS5 purchase upgrade to CS5.5

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