CS6 Master Collection "Sign In Required" (trial version) window on application startup?

I am getting a "Sign In Required" window with and adobe ID for a trial version upon running any CS6 application, photohsop, dreamweaver, etc. I have a full purchased install and was working fine for 3 months, what happend and how can I fix it. I can't get passed the sing in window.

start here, http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l

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CS6 Master Collection on Macbook running Windows 8.1 in Parallels

Hi
I have a licensed Windows version of Adobe CS6 Master Collection which runs happily on my Windows 7 PC. I have recently purchased a Macbook Pro Retina (latest model, 16GB RAM, 2.3 GHz Intel Core i7 processor, OS X 10.9.2), and have installed the Windows 8.1 OS as a Parallels 9 virtual machine.
The CS6 Master Collection installed OK, applied all software updates OK, completed online activation OK, all programmes launch OK.
BUT... when I run any of the CS6 applications, I get prompted to sign in to Adobe to register the product. When I enter the correct Adobe ID and password, I am advised that the ID and password do not match, and that my software will no longer work after seven days (now down to five days).
I know that the ID and password are correct, as I can log in to my Adobe account through a web browser using the same credentials.
The CS6 software IS registered already. I registered it immediately after first purchasing it on 18-May-2012.
I had a LONG online chat session with Adobe Support about this issue. They confirmed all of the above, but eventually said that they won't support installation of Master Suite CS6 on a virtual PC, and suggested I try here on the Adobe Communities Forum. So here I am.
Has anyone else encountered this problem with registering CS6 s/w under Parallels 9? Any solutions or suggestions?

Hi Bob. Yes, the serial number was entered and accepted, in the activation process during installation. It's only when I open any of the CS6 programmes that I get advised to register the product, and am prompted for my Adobe ID and password.
I even tried changing my Adobe password. The new password works fine to log in through a web browser - but won't log me in through the in-app dialogue. I'm tearing my hair out trying to work out how to get around this before my seven day limit expires.

File Extension Always Changes from .mp4 to .m4z in Media Encoder CS6 Master Collection

Hello,
I am a noob to Adobe products, but I am familiar with video encoding and have been making movies on the computer for over a decade. I have made several attempts to encode from .wmv to .mp4, but both Media Encoder as well as Premiere creates the output with the .m4v extension. I am using the H.264 Main, with the MP4 Standard selected in the multiplexer. I have watched several video tutorials from YouTube on how to make sure I format properly for YouTube in MP4, but I would prefer my file extension to be .mp4 and NOT .m4v. The name is specified as "video.mp4" but it always comes out as "video.m4v".
I am using the full version (not a trial) of Adobe Creative Suite CS6 Master Collection, Student and Teacher Addition.
Windows 7 64-bit
Before I give all my other pertinent details, or post screen shots (if that is possible), I thought there might be a simple solution.
Can anyone help me?
Thanks in advance

Ok, I found the temporary solution over at this forum posting:
http://forums.adobe.com/message/4717820#4717820.
Over there, I posted this information:
I will have to try keeping the Export Audio box checked. I am having the same .m4v problem when trying to save as mp4, and my videos have no audio (screen capture tutorials) so I chose not to export the audio. I will see if keeping the box checked works.
I am using Windows 7 64-bit, CS6 Master Collection Student Teacher; I just downloaded the full version (paid for) a couple of days ago, so apparently, this is still a bug.
I had posted this same type of question earlier today, now I found this forum. I don't know if the problem was there before the update because I just bought my Adobe products the other day (November 10, 2012) and installed the updates prior to even opening any single one of the Adobe programs. Oddly enough, Handbrake does a fine job, so I am using that until I figure out the problem with AME.
UPDATE:
YES! Keeping that Export Audio box checked resolved the problem. What I did was (since there was no audio in the original) just take the audio settings down to the lowest possible quality so as to save on file size output.
Thanks for the pointer!

Cs6 master collection

For the last two years I had CS6 master collection working perfectly. last night a window popped up saying i need to sign in to Adobe online. I went ahead and did that and when I opened one of the programs, it is now telling me that my cs6 is now a trial and i have only 30 days trial. what is going on?

contact adobe support,
https://helpx.adobe.com/contact.html

Downloading CS6 Master Collection

Hi,
I am planning to install Adobe CS6 Master Collection (CS6MC) onto a Parallels 9 Windows 8.1 x64 virtual enviroment. This will be the second install of CS6MC. This first is on a Windows 8.1 desktop computer. As far as I have read, I can install CS6MC onto two computers.
However, before I do this I have a few questions I hope someon can help me with.
Firstly, could someone just confirm that I can install this CS6MC onto 2 computers.
Secondly if I download a CS6MC from Adobe, will all (or most) updates released to date be included with this downloaded version, or will I have to download all the updates once I have installed the package? I still have the DVD of CS6MC, and if the version I will download is the same as the one I have on the DVD, I may as well istall from the DVD.
Lastly, how will changing the hardware (CPU, Graphics card, etc) on my desktop computer affect my install count of Adobe CS6MC. How would I be able to sort out any activation issues casued by these hardware upgrades?
I thany you in advance for any help that cna be provided
Thanks.

1. yes, you can install and activate on two computers concurrently. both should not be used at any one time and both to be used by you.
2. no, i don't think the updates will be rolled into the latest download but i'm not sure about that.
3. changing your graphics card won't change your install count but changing your hd or cpu will. you can always contact adobe support to reset your activation count if you're unable to deactivate yourself, http://www.adobe.com/support/chat/ivrchat.html

Install CS6 Master Collection Windows 8.1 Update 1

I'm currently creating a new custom image to deploy to all our computers in our school. We create our image using a hyper v virtual machine then use MDT to capture and WDS to deploy. The first step in our process is to ensure all windows updates are installed before we start installing third party programs. When I try to install our CS6 Master Collection package (created using AAMME) a window will appear with title "Please Wait while windows configures "package name"" and the contents "Gathering Information" and a loading bar. The loading bar will pass through once then get half way, reverse then close. I've checked in "C:\Program Files (x86)\Common Files" for the install logs but there are none.
Just a little more information. When I try to install our package before the updates it does work. It is until the updates are installed it will seem to start the install then "reverse".
Message was edited by: Brigidine College Indooroopilly

Hi Brigidine College,
Are you trying the installation from any network drive? Please refer the Pdapp.log: Troubleshoot with install logs | CS5, CS5.5, CS6, CC.
Regards,
Romit Sinha

Trial version of CS6 Master Collection keeps asking me to validate a serial number.

I downloaded the trial version of CS6 Master Collection for Windows. I installed it as a trial on a 64 bit windows machine. When I try to run any application, I am asked to validate a serial number even though none has ever been entered. I uninstalled, rebooted, downloaded and ran the latest version of the Adobe Cleaner and rebooted. I reinstalled and I am still being asked to validate a serial number. There have been registered versions of Photoshop CS 5 and CS5,5 on this machine, as well as a trial version of Photoshop CS6. I have tried everything I know. Help please?

Hi,
Can you please verify:
It shows Validating Serial Number screen on every launch.?
Does it hang their or shows an error?
If it shows an error then on next screen does it prompt for entering new serial Number?
Can you please send oobelib.log (in %temp% in windows and /tmp in Mac) so that I can help you in a better manner.
-Priyank

My CS6 Master Collection has reverted to a trial version even though I have a serial number registered.

So recently, my Adobe CS6 Master Collection has reverted to a trail version for some of the programs. I've received this collection from my school and registered with Adobe to ensure that the install and download was legit. However, even though I input my registered serial number to license the software that I own, it does nothing. What exactly is going on?

Hello,
in this case I would use Adobe's Chat to talk to an employee.. Click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences.
Hans-Günter

CS6 Master Collection trial download not available?

I have CS6 Master Collection that is currently installed on my iMac and I need to install it on my new laptop. My serial number is valid and registered with Adobe, but because this was a downloadable version only (no disc), the way it was installed was by downloading the trial version of CS6 Master and then inputting my serial number when installing on my system. It would seem as if Adobe has discontinued the CS6 Master Collection trial download.... and if so, how do I install the programs on my new laptop without a disc and without a trial download? Is there a way to get the download or a disc from Adobe?

CS6 Trial Downloads (Includes Master Collection)
Perpetual License version - no subscription necessary
Official Adobe site / not a third party (like ProDesignTools.com)
NO "Very Important Instructions" fo follow
Creative Suite Help / Download CS6 products
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Ignore the erroneous message stating:
"If you purchased a CS6 product..."
"You'll need your CS6 serial number to complete the installation."
This is a trial. No previous purchase is required, and no
existing serial number is required to complete installation.
No Adobe ID or login is required for download.
Read here from Adobe Employee Todd Kopriva:
http://forums.adobe.com/message/5437370#5437370
(Fully functional 30 day trial, after installation run: Help > Updates...)
CS6 - Buy the Perpetual License version (Not Creative Cloud rental)
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
To buy an upgrade instead the of full version, click the buy button
then select 'I want to buy: 'Upgrade' instead of 'Full'.
CS5 and CS5.5 Products are eligible for upgrade to CS6.
Pertinent factoids:
Adobe Creative Suite 6 FAQ
http://www.adobe.com/products/cs6/faq.html
Under: "Trial information"
"Does Adobe have trial versions of Creative Suite 6?"
"We no longer offer trials of the CS6 versions of the applications."
You can ignore the above erroneous statement.
Read here from Adobe Employee Todd Kopriva:
http://forums.adobe.com/message/5453949#5453949
Under: "Upgrade eligibility, pricing, and purchasing options"
"Adobe will continue to make Creative Suite 6 available as a perpetual
software license, and will provide bug fixes and security updates
as necessary. All of the CS6 suite editions and individual products
continue to be available for purchase by Electronic Software Delivery
(ESD) on Adobe.com as well as through select retailers.
Volume licensing for these products is also available
through Adobe Authorized Resellers worldwide."
"We plan to sell Creative Suite 6 for use
on supported platforms indefinitely."

CS6 Master Collection reverted to trial

I have been running a purchased (on DVD) copy of the CS6 Master Collection for many months without a problem. I had Photoshop open this morning. When I opened Illustrator I got a dialog box from the Application Manager saying that Sign In Is Required to register my trial with my Adobe ID.
How do I get Application Manger to recogized my licence for the Master Collection?
I am running MacOS 10.7.4 and I have restarted a few times.

I have a similar problem with CS6 Master Collection running on Windows 7. I purchased the CS6 Master Collection DVD for Mac and Windows in May 2013. Everything has been working fine for 6 months. Then in November, I can no longer run any of the Adobe CS6 applications under Windows 7. Everything still works fine on Mac OS X 10.9.
When I start a CS6 application under Windows, I get the following message.
Sign In Required
We will now register your trial to your Adobe ID.
Any ideas why CS6 would suddenly require me to register after I've been using it for 6 months?
User "ProDesignTools" suggested two solutions:
> Guessing the problem was either this:
> http://helpx.adobe.com/photoshop/kb/trial-screen-displays-you-open.htm l
> or this:
> http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
I looked at the first link. The issue seems to be with running the product for 30 days. However, I have been using the product for six months without any issues.
Will I need to install the entire CS6 Master Collection again, just to get the licensing to work properly?
I also looked at the second link. I don't have a Creative Cloud membership. Will I need to install the Adobe Application Manager to get the license working again?

CS6 master collection (korean)trial ver. error 110 or 108

My system is windows 7 X64 ultimate, 8G ram and 500G HDD
When I tried to download CS6 master collection (korean)
trial version via adobe download asistance, everytime when the progress is about 2/3 complete, the statement "error 110....." or 108 appear and the download stopped.
I tried to restart the download, but the download didn't restart again. Even I tried another new download, but the same thing happened again.
Also I tried format my computer,but same thing happened again.
(Reformat and reinstall)
What happened to the CS6 download manager or server whenever the download is reached certain place, it stopped ?
Is there any alternative way other than adobe download assistance to download trial version of CS 6 master collection (korean) version since I need to elvauate the product before my purchase?
Please help me!

Try downloading CS6 using the direct download link.
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please read the instructions very carefully, you will be directed to another website to complete the download:

Registered CS6 Master Collection comes sundenly with the message that my trial will expire.

My registered CS6 Master Collection comes sundenly with the message that my trial will expire. Can anyone help me with this problem?

Sign in or activation errors
Mylenium

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You may have a file size cap in place on your Internet connection. To confirm please follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

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MsGlamVixenn,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
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Can't download CS6 Master Collection Trial on WinXP using IE7/Firfefox 14.0.1

Hi,
I've been trying to download the CS6 Master Collection trial on WinXP SP 3 using either IE7 / Firefox 14.0.1 with no success.
Adobe Download Assistant launched successfully and I could log on. However, every time I choose to download CS6, I got this error message:
Error downloading this product (Error 109). Check your network connection or destination disk. You can also use the "Reset product download" button to try to download the product again.
I've tried everything in the faq (e.g. deleting Documents and Settings\<userid>\Application Data\com.adobe.downloadassistant.AdobeDownloadAssistant\Local Store) with no success.
I've 55GB of disk space left, so disk space is not an issue.
Please help!
John

I'm getting this in the application.log file:
8/9/2012 12:31:33.859 [ERROR] Error #3214
8/9/2012 12:31:46.546 [ERROR] i/o error retry count: 1
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.562 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 1
8/9/2012 12:31:46.609 [ERROR] i/o error retry count: 2
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.609 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 2
8/9/2012 12:31:46.656 [ERROR] i/o error retry count: 3
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; Temp file doesn't exist; bytesLoaded: 0; prevSavedSize: 0;
8/9/2012 12:31:46.656 [ERROR] isLocalFileValid/file integrity failed; integrityErrorRetryCount: 3
8/9/2012 12:31:46.703 [ERROR] Download I/O Error: http://trials3.adobe.com/AdobeProducts/STAM/CS6/win32/MasterCollection_CS6_LS16.7z - Error #2032 :: 2032; Bytes Loaded: 0

CS6 Master Collection "Sign In Required" (trial version) window on application startup?

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