CS6 will sometimes not export a near 2 hour sequence.

I have no idea why this is happening, but I have exported this out for client review, and now Premiere is deciding to not export it. It is just stuck on the "Encoding" box that pops up after pressing Export. I tested exporting out a fw other projects and it works fine. There's something about this one however that seems to be giving it issues. The only oddities about the sequence I can say is that there are large Audition audio clips and many still images keyframed to make an intro. 3 way color corrector is on all clips.
EDIT: Restarted the PC and exported just a minute of the file out to AME. Worked like usual. Seems that something is causing a roadblock after a while that needs the PC rebooted before things will export again. Just restarting the programs won't work.

The time line plays fine and problem is after exporting using Quicktime Movie.
The Sequence has a rate of 29.97 FPS, size = 1440x1080, Apple Intermediate CODEC, Dominance = Upper Odd, and Audio is 48 KHZ
The pictures range in size from 2.3 MB to 5.9 MB. With dimensions of 2848x4288.
The confusing issue to me is that most of the pictures convert without problem. It appears to be just a random selection of pictures that do not convert well. There appears to be absolutely no pattern associated with the pictures that do not convert. Also the problems seem to occur between picture to picture transitions and NOT movie to Picture Transitions.

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CS6 PSD Could not export the clipboard because it is too big to export

I have been getting the error "Could not export the clipboard because it is too big to export" since upgrading to CS6. The same files at the same bit depth on the same computer do not cause this error in CS5.
In fact, I can open a file in CS5, copy it, and paste it into CS6 with no trouble. If I then copy again within CS6 and leave the program, I am given the error. (As a note, I have not run these programs simultaneously, except to run this test.)
This error appears regardless of whether Photoshop CS6 is running alone, or with several apps.
The Raw files are from a Canon 5D mark ii and tend to be 20-25MB in size,
I am running a Mac Pro 2.8GHz Quad Core Intel with 24GB of RAM. I have set the preferences to allocate 70% of this RAM, which should be sufficient. Changing the allocation to 90% or 100% has no effect, nor does adjusting the tiles configuration. My scratch disks have 130GB and 500GB free.
How do I correct this problem?

Hi, FYI, To duplicate a layer on top of itself, use Command+A, Command+J (jump the layer) if you need part of it, make a selection instead of a Command+A, this will also avoid the clipboard, and use Photoshop's scratch disk instead.
(I don't know why you run into that issue in CS6 and not in CS5, so I try to give you useful workarounds)
I'm not talking about bigger tiles, but of unlimited clipboard size that you find here for CS5: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4965
But are not listed here for CS6: http://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-cs61.html#id_68969?PID=3350462
Maybe did you install it in CS5, but forgot all about it?

QT Pro - WHY will it not export as a different format?

Loaded up a Photo-JPEG file into Quicktime player.
It came off a Mac, so I need it as a 10 bit BlackMagic file.
Problem - Quicktime will not export the blasted thing.
It just sits there, on 0%, doing absolutely nothing.
What am I doing wrong?
The file plays in QT Pro, yet it refuses to export a single frame.
This has - so far - been an appalling waste of money, as it simply refuses to even work most of the time.

Sounds like something is wrong with the QuickTime install or it may be permissions related to the directory you're reading from or exporting to.
I don't have any problems exporting to any format in my version 7 Pro on a PC.
You would probably want to export to DV Stream (.dv) or to AVI using DV codec. These files should be viewable in your PC software.
PHOTO-JPEG is a very old dependable codec that works on Mac's and PC's.
To "test" your Pro install you should make a ten second Image Sequence file and try exporting it to .dv or .avi (with DV codec).

Revised file will now not export all content

We have successfully created a book containing text and graghics and exported a pdf file to a publisher for review. The publisher accepted the pdf and sent us a proof copy. After adding another layer of background to most of the pages of the original file that was successfully exported, we now have several pictures that will not show up on the revised exported pdf. These pictures appear to have all the correct link data and were exported in the original copy sent to the publisher. Any ideas on this would be greatly appreciated. We have tried relinking. We have tried recreating the page. We have re-placed all the photos to make sure they were linking properly... as in when you first put a picture in you "place" it and I have re-done that at least twice. I have created a few different effects on some of the pages that are not displaying the pictures such as adding a basic feather to the outside edge. No rhyme or reason as to why they are not showing up... these same things have been done to other pages with no problem. I have looked at the display about the page and checked links and transparency and compared the pages that won't show up with the pages that do show up... I cannot tell any difference.
Please advise what to do... I am at a loss and this last little bump in the road is really holding up my work!!
I am wondering if it is adviseable to totally recreate all the pages again in a new file? I would just copy and paste the current pages into the new file. Would this work at all?
Thank you so much...
I appreciate your expertise in this matter!
Sincerely,
sih63

Do the images that don't show in the PDF show n ID when you use Preview Mode?
What colro mode are the images, and are you viewing the PDF in Acrobat, reader, or some other viewer?

Apps will sometimes not launch

Hi.
Since Thursday (26th September) my 2011 MacBook Pro has been acting strangely.
Most of the time, all seems okay, but on Thursday, yesterday and again this afternoon, it seems to go into a sort of 'spasm', and refuses to launch any apps at all.
When this happens the app's dock icon just keeps bouncing in my dock, for about two or three minutes, and then when it stops bouncing there is no sign of the app's window anywhere on the screen and there is no little light below it on the dock shelf. If I click the dock icon again, it doesn't even start bouncing. Just nothing at all.
Once the computer goes into this 'state', it will not launch any Mac apps at all, either from the dock, from the apps folder or by double-clicking a file anywhere. I can't even open the System Prefs window to see what's happening.
Curiously though, (and rather annoyingly...), all my Windows programs still open and run perfectly normally under Parallels.
I cannot restart or shut down my computer via the Apple menu, because when I try to nothing happens, and so I find myself having to do a 'forced shutdown' by pressing in and holding down the physical power button on the computer. Once I've shut it down and restarted it, all seems normal again. Until it happens again.
All this is getting very irritating.
As I say, it started happening on 26th, and I updated to OS X 10.8.5 on the 25th. Could there be a connection? Is anyone else having similar problems?

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

My trackpad will sometimes not work but external mice will.

I have the newest version of Macbook Pro. It is all up to date. Sometimes, the trackpad will arbirtarily stop working for a long period of time. However, when I plug in an external mouse, the cursor moves and selects normally. Is this normal? How can I fix it?

Erratic trackpad?
http://support.apple.com/kb/TS1449
Macbook Pro is in limited warranty for 1 year from the date of purchase.
If the Apple store is nearby, take the MBP to the Apple store for evaluation.
Best.

Yahoo email will sometimes not show graphics, but shows numbers

Sometimes in an email, the graphics do not show up, but does show numbers (address, I think). If I forward it (yahoo mail) then the graphics do show up. I tested and this does NOT happen using Internet Explorer. I have 2 laptops, both running Firefox 6.0.2 - both Windows 7, one 32 bit and one 64 bit OS. Usually the graphics do show up.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
If images are missing then check that you aren't blocking images from some domains.
*Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
*Check that images are enabled: Tools > Options > Content: [X] Load images automatically
*Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
*Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).
If an image in the list is grayed and there is a check-mark in the box "<i>Block Images from...</i>" then remove that mark to unblock the images from that domain.
Make sure that you do not block third-party images permissions.default.images
There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.
*http://kb.mozillazine.org/Images_or_animations_do_not_load

PS CS6: Images sometimes not saved when using Close All and instructed to save

I thought I had made a crazy mistake when this happened earlier today, but it just did it again and I was paying close attention.
I often open multiple images to make several changes, then use Close All and when it prompts "Do you want to save changes to ... before closing?" I check off the box to "Apply to all" and say Yes. This saves lots of time when adjusting several multi-hundred MB images. Imagine my surprise today when it closed an image without saving! I had to repeat about 30 minutes of work as a result.
I thought I had somehow accidentally clicked "No" to saving, so I made sure to pay close attention the next few times I used Close All to save work. It worked fine until a moment ago when it did it again.
Has anyone seen something like this? I can't find anything in searching. In all my time using this feature in PS I never once had a problem before.

Thanks for the reply.
I just upgraded to CS6 from CS5 a few days ago, and this is my first week in heavy usage.
I do have Save in Background turned on. I am saving locally. I also have auto recovery saves turned on, at 5 minute intervals (CS6 has crashed a few times on me)
Yesterday I used Close All with Save maybe 10 times, and it exhibited this behavior 2 of those times.
In the two cases, I had 3 PSDs open, each a little over 400 mb in size. It seemed to save two of the images, but left one unsaved. I noticed that instead of spending several seconds saving, it would quickly just close that image - as though it believed no changes had been made. The changes that had been made to the image were routine - add some adjustment layers, some masks etc.
I have tried to reproduce it by opening the same images, making similar changes and then repeating Close All with Save, but so far no (bad) luck. Idle speculation - could it have something to do with the frequent interval of autorecovery saves that I do? Some kind of conflict? Or is it something to do with background saves? Definitely never saw this in previous versions of PS.
As a workaround, I have made a simple action that saves an image and apply it in batch. I just can't risk losing work.

My iPod Touch will sometimes not play music or apps with sound.

The microphone won't work when this happens, either. I sent it to apple and they said they couldn't find anything wrong. Any suggestions?

it could be due to lagging from a lack of ram that is being used by backgrounded apps

After a series of computer problems and rebuilds, CS6 will not accept my serial number? How do I

I have had a series of computer rebuilds and finally replaced the computer, but CS6 will now not accept my serial number. How do I contact Adobe to correct this?

Get their phone number from their main web pages (start by clicking the red Adobe icon on this page). Look for Contact Us links. The phone numbers don't jump out and shout at you but neither are they hidden.
When you get Customer Support on the phone, describe what you've been through and ask them nicely to make BOTH your allowed activations available to you once again.
-Noel

Equium L40-156 - Indicator WLAN sometimes not work

Hello peoples - has anyone any idea wha this is bout?
I cant seem to find a similar problem anywhere. The indicator light for the wireless connection will sometimes not work - as a result i have to manually go into network connection and turn on wireless cap. - this will not turn the light on but does allow me to access the internet.
This happens for a few weeks and then it all rights itself for a few weeks,
Then it happens again.

Hi
Do you mean this issue happens sometimes but in most cases you can enable the WLan properly?
First of all to enable the WLan you have to move the WLan antenna switch to ON (be sure that it has been switched properly to the right) and you have I use the FN+F8 key combination.
Usually this enables the WLan.
Im not sure why the WLan antenna switch does not work sometimes maybe its a hardware issue; for example loose connection or the switch was not moved properly who knows
Maybe it would be a good idea to ask an technician for a WLan switch check...

I am running yosemite and I have the latest version of iphoto. It will not export movies. Any ideas?

I have finished editing my slideshow in iPhoto. It will not export as a movie file. Any ideas?

Usual fix: reinstall the app:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

Quicktime pro will not export movies

Last year, after I updated to qt 7.X I and bought the pro key, it would no longer export movies correctly. It was a common problem and the fix was to uninstall it and reainstall 6.X. Since then it has been updated several times and is required for itunes. So, I finally reupdated to 7.X (7.2 as of this morning) and what a surprise, qt 7 still does not export movies correctly. It takes hours to export and then fails. Just like when qt7 first came out. Now, I cant even find the link to uninstall the crap and reinstall 6.X

Ok, let me see if I can clarify some. What I want is for the quicktime pro 7 that I payed for to work. I do not want to have to uninstall it and go back to qt6 (which I already know works properly because I had to resort to reinstalling it once before). Yes, I was irritated that I could not find the link to revert to qk6 as a last resort. But, I would rather not take that last resort. I would like the product I bought to operate correctly. Especially since itunes and other apps will no longer work with qk6. QT7 has been update around half a dozen times since it was released and still does not operate correctly. And I certainly don't want the hassle of reinstalling the entire operating system.
The two problems I am having with qt7 are... (1)It takes hours to export the same files that qt6 used to export in minutes. (2)With qt7, when I export an mp4 video, only quicktime on Macs will play the video. Any other player, even quicktime on windows, can only play the audio. Wmp does not play it at all. This did not happen with qt6. Any player could see the entire movie with no issues. Now, I can avoid the second problem by exporting it as a quicktime movie instead of an mp4, but it is nowhere near as efficient as an mp4. The file sizes with a qt movie are much bigger, yet the quality is much lower. I don't believe I changed any settings that could have caused the mp4s to suddenly stop working correctly on other players.
And i'm currently at work on another computer, so if teh problem doesnt sound familiar to anybody and I cant be helped without knowing the codecs i'm using, I guess i'll have to wait until I get home to look that up. But if you can suggest codecs in the meantime that maybe I have not tried, I could try those while I wait to see if the codecs I am using are wrong.
Message was edited by: must have music

Please help, i movie is not exporting or sharing movies, it will closed unexpectedly please help?

Please help, i movie is not exporting or sharing movies, it will closed unexpectedly please help?

Hi Videoframe
This was emailed to Apple Support on 23 DEc 2012 at 09:50 Eastern Australia time.
"I continued to talk to other Apple Mac users on iMovie….Interesting to have found out that their movies were made using iDVD without any known issues as yet…Looking at the results from Apple Support Forum and Youtube, problems appears to be when NOT using iDVD. I and many others can't understand how these many technical problems were overlooked by the programmers of iMovie. One would have thought iMovie problems have been iron out prior to getting rid of iDVD. By the way when I first contacted Apple Support back on 16th Nov, I was told I need to RE-INSTALL my computer…..that I did and in the process my iDVD was removed and never was re-installed.
May I suggest you delegate a junior person or someone string together a project consisting over near 1700 images, approx. 25mins of video footage, titles and including with and without transitions then export the project.
I am still in the dark as to what is being done about this extended non result. I am not sure if is known by the people who is in charge of this iMovie programme. it would be nice to get some sort of feedback. Not sure if I should refer this to a third party to do the testing?? I am sure Apple's competitors would love to make a mockery of this.
There has to be a time frame for this to end, as I and many others can't simply sit here in the dark and wait for someone to come back for a solution, this could be months or years who knows. As you can appreciate I am not the only user anxiously waiting for a solution.
I guess I am in a way representing other worldwide users in pursuing a solution on this matter ASAP. I therefore ask you to please make this a priority if this is at all possible.
Many thanks."
I've been corresponding to them since Fri 16th Nov on and off without a solution.

Adobe Bridge CS6 will not open

Just started trial of Adobe Photoshop CC ( CS6 and Bridge CS 6)
Photoshop downloaded ok but Bridge CS6 will not open after installation.
I have used Adobe Bridge with CS2 before but since removing CS2 and installing CS6 and Adobe Bridge 6 64Bit Adobe Bridge will not open.
Help
watchet7

CS2 seems to conflict with CS6. One user found this to work. AppData is a hidden folder in case you try this.
I finally got it to launch via instructions from another web page. In my case, I am running Win 7 Professional 64-bit and previously loaded Photoshop and Bridge versions CS2 (along with Illustrator and InDesign CS2), which might have been part of the problem. The solution for me was to create an empty "Bridge CS2" folder in the C:\Users\[your user name]\AppData\Roaming\Adobe\. Worked like a charm.
You might have to use the Adobe Script Cleaner to get rid of traces of the CR2 files.

CS6 will sometimes not export a near 2 hour sequence.

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