CS6 Windows not downloading Premire, After Effects, or Photoshop because the product isn't genuine. What does that mean?

I have Production Premium CS6, I got the serial number and started downloading all the components until it stopped and said that it wasn't a Adobe Genuine Software. I don't know why this happened. I downloaded all of the things from my downloads page on Adobe and can't think of anything that would keep me from downloading the rest.
Things that are downloaded:
Audition, Bridge, Encore, ExtendScript, Extension Manager, Illustrator, Media Encore, Prelude, Speedgrade
Things I really wanted out of the whole bundle like Premire, Photoshop, and After Effects can't be downloaded.

Warning: "Adobe Genuine Software Validation Failure..." | Windows

Similar Messages

I can see photos but can't download them because the original is "unavailable". What does that mean ?

I was downloading back some photos from Revel after having lost the originals from the hard drive they were stored on (along with that drive).
I was using the MacOS app and things were going fine, but strangely one library doesn't let me do that. So I tried to download a single file and I got an error message saying that the original file wasn't available. Which seems strange as I can see the picture. And in good definition, too. Exporting at current resolution didn't help, either, BTW.
And indeed looking at the web version of Revel the download button that usually sits under the pictures is missing in that library.
Seeing as I can see the pictures, how come I can't just download at least the file it's showing me ?

Hi again Aurelien
While I reach out to our server team for help, you could also try to troubleshoot this.
Before I go on, please ensure you have a separate backup of all your photos outside of Revel, example: on an external USB drive.
Now, if you originally uploaded the images using Revel iOS, and the images/videos are still on your device camera roll, then please sign back into your account in Revel iOS -- Revel will resume uploading the originals automatically. Once sync from iOS is complete, you should then be able to export on the desktop, or find the photos in your Adobe Revel Library on Mac if you have Keep Originals enabled in the Revel Mac app settings. I just confirmed this works.
Unfortunately, easily resuming original image uploads like this is not yet supported on Revel Mac or on www.adoberevel.com, but I will ensure that this enhancement is tracked by Product Management for the future.
Similarly,

TS3212 My PC Windows 7 says I need to reinstall Itunes because mxvcrxo.dll is missing. What does this mean and how can I fix it.

The complete error message says:
The program can]t start because MSVCRXO.DLL is missing from your computer. Try reinstalling the probram to fix this problem.
Itunes seems to be working fine on my IPHONE 4S phone and IPAD.
Thanks for your input.

See Troubleshooting issues with iTunes for Windows updates.
tt2

I am going to buy either a Mac Air or Mac Pro Retina 8GB RAM and 256GB. And as I have to still run Windows I will install Parallels 9. As the Mac are both 64bit machines does that mean I need to install Windows 7 64bit ? And office pro 2013 64 bit too?

I am going to buy either a Mac Air or Mac Pro Retina 8GB RAM and 256GB. And as I have to still run Windows programs I will install Parallels 9. As the Mac are both 64bit machines does that mean I need to install Windows 7 64bit or just install 32 bit? (Going with Win7 as I hate Win8). And I will install Office Pro 2013 64 bit too or 32 bit or is that automatically selected by the underlying OS (I use Word, Excel and Access mainly for a membership database of a local club) ? I am not a power user so would appreciate advice on way to go

Again thank you. If I only use word, excel and access in the Win environment and Mac OS for email and safari for internet do I need anti virus software . Ie my connection to the world is mac only and I use office pro only to ruin the club, newsletters, membership database etc. and of course anything I do there can drag/drop to the mac environ to email. That's my understanding anyway. Next will my existing .pst file copy directly into mac mail or do I have to runs translator as I recall reading something about that ages ago when I started thinking Mac

When an app is downloaded to an IPAD and it says waiting, what does that mean?

When an app is downloaded to an IPAD and below the icon it says waiting, what does that mean?

Try this.
Double tap the icon of the Waiting app, and it shouild resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

HT1349 The display of my Iphone 4S does not respond and the LED is on. What does this mean?

The display of my iphone is not responding amd the LED is on. What does that mean?

However i can't check settings because the display does not respond, i tried to use three fingers, but nothing happens. It can receive phone calls and notifications, but the display still is not responding so i can't answer phone calls. But now the Led is off.

I've downloaded adobe after effects and now at the end of downloading it appears "errot extracting t

I've downloaded adobe after effects and now at the end of downloading it appears "errot extracting the product installer (error 101). check for availbale disc space on your computer and try downloading the product again. I have 193 GB of free space in my system. ????

We cannot know. You are not telling us anything about your system. This error usually occurs due to running out of temporary disk space in the relevant folders. Check this:
Installation Preparations
Important Directories
Other than that, refer to this:
Troubleshoot Adobe Download Assistant
In short: Do a little housekeeping, download again.
Mylenium

TS3212 I get the file download window and I push "run", but after it starts to install, I get a window that says that they was a problem with the installation and I need to check with the manufacturer of my software. WHat does that mean?

I get to the file download window to install itunes and push run, but after it starts to install, it stops and I get an error message that installation can no continue and everything is uninstalled. It tells me to check with my software company to resolve. What does that mean?

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Add n Remove Programs / highlight ASU and click CHANGE then REPAIR,

When I tried to move the Firefox icon to the folder after downloading the update, it says I do not have suffient privileges to do this. What does that mean?

I can't seem to complete downloading the new version of Firefox. I got to the point where it said to drag the icon to the folder, but then I got the message that I don't have sufficient privileges to do that. What does that mean and how can I complete the download?
Thank you.

You can ignore that.<br />
That is referring to the time stamp of the Firefox 6 file that is older than the time stamp of the Firefox 3.6.x release.

I have a pop up window that says "Sorry the operation could not be completed because an unexpected error occured (Error code -61). What does that mean?

I am using a portable USB storage drive connected to my laptop. I am trying to delete a file from the USB drive but it is not working. A pop up window appears that says "Sorry the operation could not be completed because an unexpected error occured (Error code -61)". What does that mean and how do I fix it? Thank you.

All I can tell you is that is a write permissions error. How is this drive formatted? Check the file's permissions. You can try:
Open the Terminal application in the Utilities folder. At the prompt enter:
sudo rm -rf
Leave a space after "-rf" and drag the file into the Terminal window. Press RETURN. You will be prompted to enter your admin password which will not be echoed.

When i downloaded itunes and try to launch the program it says a installed component is not installed. What does that mean?

When i downloaded itunes and try to launch the program it says a installed component is not installed. What does that mean?

Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
http://support.apple.com/kb/HT4367

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

I'm trying to download my Master CS6 onto a new hard drive because my old one crashed and I keep getting a message saying " Cannot write the file" or "I don't have permission to access the requested resource." ? What does this mean?

Yes- it is a Mac. I went through adobes system requirements and re- downloaded supportive software. The notice seems to happen near the end of the down load with the messages above. I'll look into your suggestion. Thank you- appreciated.

TS1702 Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix thi

Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

TS1814 I tried updating my Iphone with ITunes & it told me: You canot download because Apple Moble Device service is not started. what does that mean & how do I deal with this??

I tried updating my IPhone with Itunes & it stated: You cannot complete your download because Apple Mobile Device service is not started....What does that mean & how do I fix it or get around it??
Rosie

Type "Apple Mobile Device service" into the search bar at the top of this screen by Support and read the resulting help article

CS6 Windows not downloading Premire, After Effects, or Photoshop because the product isn't genuine. What does that mean?

Similar Messages

Maybe you are looking for