Cti OS Client - System Offline

Hi ,
We are test the IPCC in the lab. When Ctios client login to the Agent desktop we are getting the following error message.
" System is offline. Login will be queued until system is back online".
CTI OS , CTI Server , PIM services are active.
Follwing message we are getting in CTI Server logs.
14:05:38 Trace: CTIApplication::ProcessClientEventReportRequest - sessionID 1
14:05:38 Trace: CTIApplication::ProcessClientEventReportRequest - CTIOS_NUM_CLIENT:1
14:05:38 Trace: ProcessQueryAgentStateRequest - sessionID 1
14:05:38 Trace: GET_AGENT_STATE_REQ: InvokeID=0x2800000a Periph=5000 MRDomainID= 1 SkillTargetID=0 Ext=(null) Ag
14:05:38 Trace:
14:05:38 Trace: AGENT_STATE_RESPONSE: InvokeID=0x2800000a ID= Periph=-1 ClientType=65535 Online=N
14:05:38 Trace:                       Ext= Inst= State=UNKNOWN Duration=0 Sig=
14:05:38 Trace:                       SkTgtID=-1 SkGrpNo=0xffffffff SkGrpID=-1 NumGroups=0 NumLines=0 CurLine=-1
14:05:38 Trace:                       MRDID=1 NumTasks=0 MaxTaskLimit=0 AgentMode=0 AgentAvailabilityStatus=0
Thanks.

Hello,
Check the below document:
http://www.cisco.com/application/pdf/en/us/guest/products/ps14/c1237/ccmigration_09186a00801b3299.pdf
The error for the system offile is for inccorect peripheral ID in the CTIOS setup.
Amer

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