Cube refresh fails with an error below

Question

Hi,
We are experiencing this problem below during planning application database refresh. We have been refreshing the database everyday, but all of a sudden the below error is appearing in log. The error is something like below:
Cube refresh failed with error: java.rmi.UnmarshalException: error unmarshalling return; nested exception is:
java.io.EOFException
When the database refresh is done from workspace manually, the database refresh is happening successfully. But when triggered from unix script, its throwing the above error.
Is it related to some provisioning related issue for which user has been removed from MSAD?? Please help me out on this.
Thanks,
mani
Edited by: sdid on Jul 29, 2012 11:16 PM

Answer 1

I work with 'sdid' and here is a better explaination of what exactly is going on -
As part of our nightly schedule we have a unix shell script that executes refresh of essbase cubes from planning using the 'CubeRefresh.sh' shell script.
Here is how our shell looks like -
/opt/hyperion/Planning/bin/CubeRefresh.sh /A:<cube name> /U:<user id> /P:<password> /R /D /FS
Here is what 'CubeRefresh.sh' looks like -
PLN_JAR_PATH=/opt/hyperion/Planning/bin
export PLN_JAR_PATH
. "${PLN_JAR_PATH}/setHPenv.sh"
"${HS_JAVA_HOME}/bin/java" -classpath ${CLASSPATH} com.hyperion.planning.HspCubeRefreshCmd $1 $2 $3 $4 $5 $6 $7
And here is what 'setHPenv.sh' looks like -
HS_JAVA_HOME=/opt/hyperion/common/JRE/Sun/1.5.0
export HS_JAVA_HOME
HYPERION_HOME=/opt/hyperion
export HYPERION_HOME
PLN_JAR_PATH=/opt/hyperion/Planning/lib
export PLN_JAR_PATH
PLN_PROPERTIES_PATH=/opt/hyperion/deployments/Tomcat5/HyperionPlanning/webapps/HyperionPlanning/WEB-INF/classes
export PLN_PROPERTIES_PATH
CLASSPATH=${PLN_JAR_PATH}/HspJS.jar:${PLN_PROPERTIES_PATH}:${PLN_JAR_PATH}/hbrhppluginjar:${PLN_JAR_PATH}/jakarta-regexp-1.4.
jar:${PLN_JAR_PATH}/hyjdbc.jar:${PLN_JAR_PATH}/iText.jar:${PLN_JAR_PATH}/iTextAsian.jar:${PLN_JAR_PATH}/mail.jar:${PLN_JAR_PA
TH}/jdom.jar:${PLN_JAR_PATH}/dom.jar:${PLN_JAR_PATH}/sax.jar:${PLN_JAR_PATH}/xercesImpl.jar:${PLN_JAR_PATH}/jaxp-api.jar:${PL
N_JAR_PATH}/classes12.zip:${PLN_JAR_PATH}/db2java.zip:${PLN_JAR_PATH}/db2jcc.jar:${HYPERION_HOME}/common/CSS/9.3.1/lib/css-9_
3_1.jar:${HYPERION_HOME}/common/CSS/9.3.1/lib/ldapbp.jar:${PLN_JAR_PATH}/log4j.jar:${PLN_JAR_PATH}/log4j-1.2.8.jar:${PLN_JAR_
PATH}/hbrhppluginjar.jar:${PLN_JAR_PATH}/ess_japi.jar:${PLN_JAR_PATH}/ess_es_server.jar:${PLN_JAR_PATH}/commons-httpclient-3.
0.jar:${PLN_JAR_PATH}/commons-codec-1.3.jar:${PLN_JAR_PATH}/jakarta-slide-webdavlib.jar:${PLN_JAR_PATH}/ognl-2.6.7.jar:${HYPE
RION_HOME}/common/CLS/9.3.1/lib/cls-9_3_1.jar:${HYPERION_HOME}/common/CLS/9.3.1/lib/EccpressoAll.jar:${HYPERION_HOME}/common/
CLS/9.3.1/lib/flexlm.jar:${HYPERION_HOME}/common/CLS/9.3.1/lib/flexlmutil.jar:${HYPERION_HOME}/AdminServices/server/lib/easse
rverplugin.jar:${PLN_JAR_PATH}/interop-sdk.jar:${PLN_JAR_PATH}/HspCopyApp.jar:${PLN_JAR_PATH}/commons-logging.jar:${CLASSPATH
export CLASSPATH
case $OS in
HP-UX)
SHLIB_PATH=${HYPERION_HOME}/common/EssbaseRTC/9.3.1/bin:${HYPERION_HOME}/Planning/lib:${SHLIB_PATH:-}
export SHLIB_PATH
SunOS)
LD_LIBRARY_PATH=${HYPERION_HOME}/common/EssbaseRTC/9.3.1/bin:${HYPERION_HOME}/Planning/lib:${LD_LIBRARY_PATH:-}
export LD_LIBRARY_PATH
AIX)
LIBPATH=${HYPERION_HOME}/common/EssbaseRTC/9.3.1/bin:${HYPERION_HOME}/Planning/lib:${LIBPATH:-}
export LIBPATH
echo "$OS is not supported"
esac
We have not made any changes to either the shell or 'CubeRefresh.sh' or 'setHPenv.sh'
From the past couple of days the shell that executes 'CubeRefresh.sh' has been failing with the error message below.
Cube refresh failed with error: java.rmi.UnmarshalException: error unmarshalling return; nested exception is:
java.io.EOFException
This error is causing our Essbase cubes to not get refreshed from Planning cubes through these batch jobs.
On the other hand the manual refesh from within Planning works.
We are on Hyperion® Planning – System 9 - Version : 9.3.1.1.10
Any help on this would be greatly appreciated.
Thanks
Andy
Edited by: Andy_D on Jul 30, 2012 9:04 AM