CUE 8.6.1 AA scripts - xfer to voicemail

Hi All,
Under the new version of CUE the xfer to voicemail subflow has changed a little and for the life ofme i cant make it work.
What are the Input Mappings and Ottput Mappings Sources and Subflow Destinations.
Can someone give me a working example of the variables and how they should work?
The old documentation hasnt helped and ive tried to find the answer in the community forums to no avail.
The idea is that after hours calls are directed to the the Reception Voicemail mailbox which is attached to extn 950.
Your help is appreciated.
If required, i can attach the script.

Hi Steve,
Life is great! Hope it is for you as well buddy
That is interesting (and helpful) news for sure +5. They still show
this link in the Doc Wiki, but I'm sure whatever helps Darren is all we
care about here.
http://docwiki.cisco.com/wiki/Cisco_Unity_Express_--_Custom_Script_Editor_FAQs
Cheers!
Rob

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Hello world...
I hope someone has an answer to this - i have gone through the CUE CLI documentation looking to config it up as an SMTP relay, and this idea does not seem like it will work.
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Hello,
The CUE is used with the script for t37 - there are two approaches with fax to email.
One is using the CUE and the other is not using CUE just to add the right information.
For more information:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel3_1/administration/guide/voicemail/fxgatewy.html
https://supportforums.cisco.com/docs/DOC-9718
HTH,
Alex

Cue point question

Hello all,
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btn_start.visible=false
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import fl.video.MetadataEvent;
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Hi there,
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Hello Guys...
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#Start Operation
Category:      Data
Backup Server: ftp://172.20.7.44/ftp/
Operation:     Backup
Backupid:      6
Date:          Tue Nov 06 16:36:22 EST 2012
Result:        Failure
Reason:        Script execution failed: Voicemail Backup failed
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#End Operation
#Start Operation
Category:      TimeCardView
Backup Server: ftp://172.20.7.44/ftp/
Operation:     Backup
Backupid:      6
Date:          Tue Nov 06 16:36:22 EST 2012
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Reason:
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Category:      Configuration
Backup Server: ftp://172.20.7.44/ftp/
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Date:          Tue Nov 06 16:36:24 EST 2012
Result:        Success
Reason:
Version:       8.0.6
#End Operation
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Category:      HistoricalData
Backup Server: ftp://172.20.7.44/ftp/
Operation:     Backup
Backupid:      6
Date:          Tue Nov 06 16:36:26 EST 2012
Result:        Success
Reason:
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Guys I just upgrade the CUE software to version 8.6.3 and i still have the same issue:
#Start Operation
Category:      Data
Backup Server: ftp://172.20.7.45/cue/
Operation:     Backup
Backupid:      1
Description:   backup02
Date:          Fri Nov 16 11:46:42 EST 2012
Result:        Failure
Reason:        Script execution failed: Voicemail Backup failed
Version:       8.6.3
#End Operation
What else i can try?

SubFlow Scripting - Ideas thoughts please.

Hi all,
Would like a little help if I may please.
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This way I could reference this one script from all main scripts to handle voicemail requests.
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Also another quick question, we are now running CUCC express prem 7, what is the new additional "do" step for and how is it used.
Thanks
Rich

Doug,
Most of the items your list are included natively in UCCX. Use the Get Reporting Statistic step to obtain the expected wait time, position in queue, and total queue time information. The current time-of-day can be had using a Time variable. You'll need to do some work to convert the values into something you can play to the calling party as a prompt, a subflow is great for that, but you shouldn't need to reinvent the wheel.
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Loader-Problem mit I.Explorer / FireFox ist OK

Die Domain "http://woopi.net"
enthält eine "site", die nur mit Flash generiert wurde.
Teste ich diese "Site" mit Firefox, dann gibt es keine Probleme, alles OK.
Teste ich mit dem Internet-Explorer, dann muß dieser erst lernen mit den LoaderKomponenten umzugehen,
nach dem 2. oder 3. "rollOver" werden dann diese Elemente richtig angezeigt.
Ziel-Beschreibung:
beim Aufruf von "woopi.net" wird auf dem Bildschirm die Bundesrepublik dargestellt.
Ein Klick auf die BRD öffnet ein Navigationsfeld mit 7 Button.
Der Klick auf den Button "Alle Banken in Deutschland" öffnet ein Navigationsfeld, in welchem bei einem RollOver
unten links auf dem Bildschirm ein Bild angezeigt wird, in einer LoaderKomponente.
Der InternetExplorer zeigt diese Bilder falsch an, erst nach dem 2., ev. nach dem 3. RollOver wird das Bild richtig angezeigt.
Unten rechts auf dem Bildschirm gibt es den Zugang zu einem weiteren Navigationsfeld, "WebKatalog 2".
Die Darstellung in diesem Navigationsfenster ist geradezu scheußlich.
Hinweis:
auch die Html-Seiten in denen die Flash-Seiten eingebettet sind, wurden mit Flash-Cs4 generiert.
Es wurden keine ProgrammErweiterungen verwendet.
Wer kennt die Problemlösung?
mfG, Jochen

danke für die Information:
"you have incomplete swf embedding code"
Die Kompelation der html-Datei erfolgt unter Flash automatisch, ich habe leider
"fast keine" html-Kenntnisse, kann also nur laborieren. Können Sie mir einen Hinweis geben ?
cue.fla     "wurde kompelliert". Ergebnis:
cue.swf
cue.html
Hier das, was ich vorfand:
<body bgcolor="#e7e7e7">

<a href="./cue/queue2.swf"></a>
<a href="./cue/queue3.swf"></a>
<a href="javascript: end("document.cue");"></a>
<a href="http://www.basiszins.de"></a>
<a href="http://www.onvista.de"></a>


<script language="JavaScript" type="text/javascript">
    AC_FL_RunContent(
Es müßte vielleicht so aussehen:
<body bgcolor="#e7e7e7">

<a href="./cue/queue1.swf"></a>     //das Script in cue.swf:   loadMovieNum("./cue/queue1.swf", 1);
<a href="./cue/queue2.swf"></a>    //d.Script in queue1.swf: on (release){loadMovieNum("./cue/queue2.swf",2);}
                                                    //d.Script in queue2.swf:   loadMovieNum("./cue/queue10.swf", 3);
<a href="./cue/queue3.swf"></a>    //d.Script in queue1.swf:   on (release){loadMovieNum("./cue/queue3.swf",2);}
                                                   //d.Script in queue3.swf:    loadMovieNum("./cue/queue30.swf", 3);
<a href="javascript: end("document.cue");"></a>
<a href="http://www.basiszins.de"></a>
<a href="http://www.onvista.de"></a>


<script language="JavaScript" type="text/javascript">
    AC_FL_RunContent(
Das "Loader-Problem" zeigt sich aber schon in der "queue1.swf" Datei, welche nach _level1 geladen wird.
Es wird hier nur Actionscript 2 eingesetzt. Bemerkenswert ist, daß sich Firefox ohne Probleme sehr stabil verhält.
Vielleicht können Sie hiermit etwas anfangen. Wenn ein SreenShoot eine bessere Analyse ermöglicht, schiebe ich ein Bild gerne nach.
mfG. Jochen

First FC site created and Thoughts about FC

Just completed my first site created using PScs4 and FC beta 2.
bigimpressionsmobile.com
Program does just what I want. No Coding!!! Took about 15 hours to create the site. Would have taking me a week to do it in flash. I know a little action script but do not wish to learn it in-depth. I am a designer.
Please note: Background image may not match the background in flash. No wmode transparency support .
The Bad first.
Hate that there is not a timeline scrubber!!!!! Current preview system between states slows down my productivity. Would like to see live feedback in the final.
Timeline panel is very confusing when you have a lot of animation. I am guessing this is do to this being beta. I hope the timeline will work like the layers panel. I would like to restructure the order.
Deleting does not delete. I get why it just hides it, but I would still like a short cut option to do a complete delete in the final.
No indesign support! Please create Indesign Catalyst.
When converting to buttons name changes. I am guessing this is a beta issue. Better be.
That's really it b/c I know this is just a beta so I will not go crazy about my other issues! Like no support for video alpha channels and cue points.
The Good
No Coding!!!
Takes me half the time to create an interactive site using this program! No Coding! No headaches.
Easy to use. Air deployment
This program is a sure winner if the final has video alpha channels, cue point support, better timeline and animation functionality similar to flash, and wmode transparency support, third party plugin compatibility with slideshow plug-ins like slideshowpro.
Final thoughts
After creating my first fc site. I see myself only using this program for interactive headers, microsites with no more than 20 states, slideshow navigation, interactive web banners, custom preloader creation, Quick and simple online presentations a la powerpoint and keynote style.
Would use it heavily for video interactivity if you guys put in video alpha channels, cue points support, and custom skinning functionality(same method as the scrollbar and sliders)! I do a lot of green screen shoots.
State(Page) transitions(slide, page flip, dissolve, swf alpha transitions, etc.) as an option. Then being able to manually animate in the content would be a nice addition.
If there were any kind of coding I would like to see, the coding method used to create menus in Encore from Photoshop. I can handle that! I woulds speed up productivity. Maybe put that in CS5!!!
Thanks Adobe.

Thanks for the feedback!
When I imported video with an alpha channel I got a black background. Is the preview going to be black in playback? I did not export the file to test though. I will try it again and see if it works. How should I set my alpha channel when I export from AE or PSCS4?
The timeline panel is not that confusing. I think the main issue with the current version is that I cannot reorder them and when I add a new effect most of the time the effect goes to the bottom, but sometimes they pop up at the top or middle.
If the object order in the timeline matches the layer order, that would be a big improvement. I still would like to have a preview scrubber in the timeline. It will speed up my productivity.
Will there be another beta before the final release? Is it still scheduled for Q1(before end of march?)
New Issue (probably just beta issues)
"edit original" is causing a lot of headaches!
I have created the bigimpressionsmobile.com all in PSCS4. When I choose "edit original" It only gives me an edit in Illustrator option. Not sure why, but it is causing major problems when I try to update a graphic.
Everytime I update a graphic I loose all the effects and the name changes. That slows down productivity BIG TIME!
Other things I would like to see...
1. Would like to have edit original functionality for AE.
2. A skew and reflect shape button.
3. A simple built in form script.
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This is my vision. I want to be able to have an actor appear on screen and say "Welcome to my site. Blah Blah Blah....Please choose from one of these options listed below." When the actor says, "listed below," I want to be able to go to the next state with the animation happening while the actor is still in the background moving or walking away.
This could work if I can add 1 video to 2 states and have it stop at a particular time then start in the next state at a particular time. I know this could be done with just 2 different videos but I would have to export "TWO DIFFERENT VIDEOS."
A good example of a solution is incorporate the "trim video" option found inside Keynote.
Another option is doing something similar to Powerpoint's, on the mac, "Play across slides" for video option. I can delay the transition to anytime to go to the next slide while the video still plays. This functionality would be a GREAT solution if cue points are not an option!

Issues with aa.aef and aa_transfer.aef

Hey,
Has anybody seen this before:
The autoattendant default script, aa.aef works great. However, I want to use the aa_transfer.aef. The CCA allows the configuration in the UI to be changed, extensions and all, but the router DOES NOT SAVE the settings. When I check the settings again, it goes back to aa.aef.
I would like to:
1. Create a customised welcome prompt
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Any ideas, anyone?

Hello,
Please check the other scripts - aa_sbcs_v03.aef and v04. For more info about AA please check the CCA 3.2.1 Admin guide p.415-419.
Also when the call is transferred to the extension you may setup a voicemail for this extension and in the options for leaving voice mail you may press 0 and if you has operator set in the CUE the call will be transferred to the operator.
You may check if you have set voicemail operator number in WEBGUI of the CUE. The number should be set under Voicemail-> Call Handling->Voice Mail Operator Number:.
HTH,
Alex
*Please rate helpful posts

What is the best practice for voicemail migration?

Hello Tech Gurus,
Am looking into a way to migrate our customer voicemail where their voicemail is on NME-CUE module. They want to migrate their voicemail's configurations, licenses and related (to SRE module) and I would like to know what is the best practice or guidelines that I can refer to.
Thank you very much!
Regards,
Alex.

Hi Alex,
I was seeing the DOC which says that
Cisco supports transfer of CUE licenses, with some restrictions. Transfer is supported for CUE devices that are of the same type, for an RMA or in cases in which a license was wrongly installed. This process is not intended for transferring licenses from one generation to another (for example, from NM-CUE to NME-CUE, or from NME-CUE to SRE devices). Transferring a license is accomplished using a process called rehosting. The rehosting process transfers a license from one UDI to another by revoking the license from the source device and installing in a new device
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/CUELicensing_book/csa_overview_CUE.html#wp1101175
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regds,
aman

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Does anyone have a script that will make the movie go to and
play another frame of the movie when a Flash video cue point is
reached?

SM6601,
> Does anyone have a script that will make the movie go to
> and play another frame of the movie when a Flash video
> cue point is reached?
See my answer in the ActionScript forum. ;)
David Stiller
Adobe Community Expert
Dev blog,
http://www.quip.net/blog/
"Luck is the residue of good design."

Scripting System Preferences/Adobe Version Cue Preferences

I'm trying to disable the Adobe Version Cue CS2 status bar menu on a number of machines at the same time. I can't figure out how to reference the check box for it though.
tell application "System Preferences"
activate
set current pane to pane "com.adobe.versioncueCS2.VCPrefPane"
tell application "System Events"
[click the box, darn you!]
end tell
end tell
So far, I can successfully bring up the version cue preference pane. everything i try in the system events section of the script, i receive a "NSReceiverEvaluationScriptError: 4" From reading on various sites, I conclude that I'm just not references the check box correctly.
I've found the following information about the checkbox from UI Element Inspector:
<AXApplication: "System Preferences">
<AXWindow: "Adobe Version Cue CS2">
<AXTabGroup>
<AXCheckBox: "Show Version Cue CS2 Status in menu bar">
Attributes:
AXRole: "AXCheckBox"
AXRoleDescription: "check box"
AXHelp: "(null)"
AXValue: "1"
AXEnabled: "1"
AXFocused (W): "0"
AXParent "<AXTabGroup>"
AXWindow: "<AXWindow: "Adobe Version Cue CS2">
AXPosition: "x=512 y=584"
AXSize: "w=357 h=18"
AXTitle: "Show Version Cue CS2 Status in menu bar"
Actions:
AXPress - press
Can anyone provide some guidance?
Powerbook G4 Mac OS X (10.4.4)

The code above contains multiple typographical errors.
The code below should work.
tell application "System Preferences"
activate
set current pane to pane "com.adobe.versioncueCS2.VCPrefPane"
end tell
tell application "System Events" to tell process "System Preferences" to click checkbox 1 of tab group 1 of window 1
Mac OS X (10.4.4)

Missing startup script for version cue

I'm having the problem where I don't seem to have the startup scripts for version cue in bridge.
When I check the list of startup scripts in preferences, the other scripts all seem to be there like for contribute, fireworkds etc. However version cue is missing.
I also checked the actual locations for the startup scripts.
The scripts for version cue seem to be in the actual locations but for some reason they're not running or showing up in bridge or that's what I'm assuming anyway.
I'm running bridge CS4 and version cue CS4.
If anyone could help me that would be great!

What then do they recommend? The URL listed below is broken/no longer available. The solution listed above does appear to work. I installed Version Cue Server CS4 after having installed the rest of the suite on my workstation. I used drive to link to the server(my machine which I am using for testing). I had CS3 on this machine before uninstalling it and installing CS4.
Re: Missing startup script for version cue
Matthew Laun wrote:
Adobe recommends that you do not follow the steps above to enable Version Cue CS4 in Bridge CS4.
Please see this thread for more details:
http://www.adobeforums.com/webx/.59b6d12f

Save to version cue by script

Hi,
I want to give it a try and save my documents via script in Version Cue. There are methods like "checkIn" but what is the path to my Version Cue project.
My Version Cue address is something like "http://10.0.0.1:3703/"
So my Script needs to use this address somehow, I guess. Has anyone done this before ?
Thanks Stefan

Jasker - Thanks you for trying to help, but it didn't work. I followed your directions. Then I attempted to restart the Version Cue server and a Safari browser opened and pointed to http://localhost:3703/ with the message "Safari cant connect to the server.
Safari cant open the page http://localhost:3703/ because it could not connect to the server localhost."
I just want it to start up again so I can properly retrieve all of our projects! Even if I can get it back up, I don't think I will use Version Cue the way we used to, now that I know how unreliable it can be.
Can anyone at least offer advice on how to salvage shared projects (created and maintained by 2 different users) from the Version Cue server when it's offline?

CUE 8.6.1 AA scripts - xfer to voicemail

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