CUP Password Reset funtionality requires users to login using password

Hi All,
CUP Password Reset is requiring users to enter user ID and password before resetting the password. Basically, if a user forgets his password, he needs to enter his password to reset it (in other words, it doesn't work).
Anyone have thoughts on how to resolve this?
I'm running GRC AC 5.3 SP12.
CUP is only password reset functionality.
No LDAP is connected.
User Master Source is SAP UME.
Authentication Source is SAP UME.
Thanks,
Pete

Why not?
You can configure CUP not to require login and use challenge response for resets.
In my opinion this is the least preferrable option, as it requires every user to register and will move support effort from resetting passwords to resetting password questions, which users tend to forget just as often.
It also leaves the possibility for imposters to register (as you don't require a login...) which allows you to reset any password if you're fast enough...
I'm sticking to my recommendation - LDAP authentication is the best option.
Frank.

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