Is router reset really required for Remote DVR use?

I am a new FiOS TV customer, but have been on FiOS internet for a couple of years.
I signed up for the Remote DVR service -- it seems to have some nice features with web access. I then received an email from Verizon advising me that before the Remote service could be activated, I had to RESET my ActionTec router to factory defaults.
I have made several changes to the defaults to accomodate my home network requirements -- settings which I would prefer not to change!
Does anyone know which specific parameters/settings Verizon is looking for which, if set to the default values, would allow the Renote DVR service to work (or at least pass the remote test Verizon does before allowing service to be activated)?
Thanks,
Solved!
Go to Solution.

I don't know what settings Verizon may care about, but I can tell you that I activated the Remote DVR service and I did not do a thing to my router beforehand. It all just worked, although occasionally I do get an error message saying it can't contact the DVR, but if I wait a while it almost always works the next time. I do have some customization, but maybe not in the area the Remote DVR service might depend on, such as changing the IP range, using fixed IP addresses instead of DHCP, port usage, etc (I don't know that it depends on any or all of these, or lthers, just speculating).
Remote test that Verizon does before activating? If they did that to mine I wasn't aware of it.
Have you tried to just use it and it not work? Or maybe they have changed the procedure since I got it.
Hope you get it working. I have found it very useful at times.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

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Home Media (MR) Feature No Longer Required for Remote DVR Support

I just found out that, effective today (or maybe yesterday) you can now activate Remove DVR programming capability through the FiOS TV Central website without have the multi-room feature. I do not have the multi-room support on my DVR and just logged into TV Central, sure enough it offered me the option to set up remote support, which will take 24-48 hours to be actived. I of course accepted, have received the confirmation email, now waiting for the 24-48 hour time to expire so I can use it.
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Keller, TX 76248

lite wrote:
I also signed up . This is great!!! Does anyone know what the url is to get into it? I logged on into it through the email they sent me to try it andit works great. I can't get into my email at work though but I am sure I can access this feature. I'm having trouble finding it on the my account page. What am I missing?
I log in through My Verizon: http://www36.verizon.com/fiostv/web/Default.aspx
When I click on My Set Top Boxes and then click on the DVR icon I now see the status of the DVR plus I can click on the bullet below to see the current recordings, etc.
And now, I just found a new enhancement, at least for me: I can now go in and rename my boxes. Some people had had that capability before, I have never had it, but now I do.
One more time, good job Verizon! (and I am sure some people will say, "about time!")
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
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