CUP SMTP server error

Hi Experts,
I have a problem configuring my SMTP server in GRC CUP 5.3 .
As you   guys have already noticed its has a couple of extra fields in 5.3 than to 5.2 in the SMTP pane where you save your server name
error : " Action failed. An unknown error occurred while performing the operation."
But I tried configuring this in 5.2 and it worked fine!!!
Should I be filling the additonal fields like System email ID , application URL ,redirection URL etc.
Please see the log below
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] ERROR com.virsa.ae.configuration.actions.SMTPServerNameAction
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
     at java.lang.String.substring(String.java:1444)
     at com.virsa.ae.commons.utils.URLHelper.initialize(URLHelper.java:430)
     at com.virsa.ae.configuration.bo.SMTPServerNameBO.saveSMTPServerName(SMTPServerNameBO.java:106)
     at com.virsa.ae.configuration.actions.SMTPServerNameAction.saveSMTPServerName(SMTPServerNameAction.java:76)
     at com.virsa.ae.configuration.actions.SMTPServerNameAction.execute(SMTPServerNameAction.java:51)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:432)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] INFO   MessagingHelper.java@131:clearMessages() : @@@clearing messages
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] INFO   MessagingHelper.java@99:addMessage() : @@@Adding msgValue: Code: 0105; Locale: en
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] INFO   MessagingHelper.java@109:addMessage() : @@@Creating new message list
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] INFO   MessagingHelper.java@119:addMessage() : Adding msg to msglist
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG NavigationEngine.java@272:execute() : Target returned by execute action: failure
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@459:service() : forwarding to:loadConfigSMTPServerName.do
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@522:logRequest() :
-- Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : email_server_name:0::SMTP-RELAY-EU.GETRANET.COM#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : btnsave:0::Save#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : ApplicationURL:0::#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : RedirectURL:0::#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : GENERICMAILID:0::#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@538:logRequest() : generic_email_server_name:0::#
2009-03-12 12:29:41,321 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@543:logRequest() : -- End Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:29:41,337 [SAPEngine_Application_Thread[impl:3]_27] DEBUG NavigationEngine.java@85:execute() : Current Module: |CFG| Conversation: |cnvConfigSMTPServerName| Screen: |scrConfigSMTPServerName|
2009-03-12 12:29:41,337 [SAPEngine_Application_Thread[impl:3]_27] DEBUG NavigationEngine.java@105:execute() : Module#CFG#Conversation#cnvConfigSMTPServerName#Screen#scrConfigSMTPServerName#Action#loadConfigSMTPServerName#
2009-03-12 12:29:41,337 [SAPEngine_Application_Thread[impl:3]_27] DEBUG NavigationEngine.java@261:execute() : Handler found:class com.virsa.ae.configuration.actions.SMTPServerNameAction
2009-03-12 12:29:41,337 [SAPEngine_Application_Thread[impl:3]_27] DEBUG NavigationEngine.java@272:execute() : Target returned by execute action: success
2009-03-12 12:29:41,337 [SAPEngine_Application_Thread[impl:3]_27] DEBUG AEFrameworkServlet.java@459:service() : forwarding to:/cfg_smtp_server.jsp
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@522:logRequest() :
-- Request dump for Action Path is saveConfigSMTPServerName
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : email_server_name:0::SMTP-RELAY-EU.GETRANET.COM#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : btnsave:0::Save#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : ApplicationURL:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : RedirectURL:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : generic_email_server_name:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@543:logRequest() : -- End Request dump for Action Path is saveConfigSMTPServerName
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@85:execute() : Current Module: |CFG| Conversation: |cnvConfigSMTPServerName| Screen: |scrConfigSMTPServerName|
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@105:execute() : Module#CFG#Conversation#cnvConfigSMTPServerName#Screen#scrConfigSMTPServerName#Action#saveConfigSMTPServerName#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@261:execute() : Handler found:class com.virsa.ae.configuration.actions.SMTPServerNameAction
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG URLHelper.java@421:initialize() : INTO the method : string=
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] ERROR com.virsa.ae.configuration.actions.SMTPServerNameAction
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
     at java.lang.String.substring(String.java:1444)
     at com.virsa.ae.commons.utils.URLHelper.initialize(URLHelper.java:430)
     at com.virsa.ae.configuration.bo.SMTPServerNameBO.saveSMTPServerName(SMTPServerNameBO.java:106)
     at com.virsa.ae.configuration.actions.SMTPServerNameAction.saveSMTPServerName(SMTPServerNameAction.java:76)
     at com.virsa.ae.configuration.actions.SMTPServerNameAction.execute(SMTPServerNameAction.java:51)
     at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)
     at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:432)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] INFO   MessagingHelper.java@131:clearMessages() : @@@clearing messages
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] INFO   MessagingHelper.java@99:addMessage() : @@@Adding msgValue: Code: 0105; Locale: en
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] INFO   MessagingHelper.java@109:addMessage() : @@@Creating new message list
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] INFO   MessagingHelper.java@119:addMessage() : Adding msg to msglist
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@272:execute() : Target returned by execute action: failure
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@459:service() : forwarding to:loadConfigSMTPServerName.do
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@522:logRequest() :
-- Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : email_server_name:0::SMTP-RELAY-EU.GETRANET.COM#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : btnsave:0::Save#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : ApplicationURL:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : RedirectURL:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@538:logRequest() : generic_email_server_name:0::#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@543:logRequest() : -- End Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@85:execute() : Current Module: |CFG| Conversation: |cnvConfigSMTPServerName| Screen: |scrConfigSMTPServerName|
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@105:execute() : Module#CFG#Conversation#cnvConfigSMTPServerName#Screen#scrConfigSMTPServerName#Action#loadConfigSMTPServerName#
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@261:execute() : Handler found:class com.virsa.ae.configuration.actions.SMTPServerNameAction
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG NavigationEngine.java@272:execute() : Target returned by execute action: success
2009-03-12 12:29:50,852 [SAPEngine_Application_Thread[impl:3]_13] DEBUG AEFrameworkServlet.java@459:service() : forwarding to:/cfg_smtp_server.jsp
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG AEFrameworkServlet.java@522:logRequest() :
-- Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG AEFrameworkServlet.java@543:logRequest() : -- End Request dump for Action Path is loadConfigSMTPServerName
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG NavigationEngine.java@85:execute() : Current Module: |CFG| Conversation: |cnvConfigSMTPServerName| Screen: |scrConfigSMTPServerName|
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG NavigationEngine.java@105:execute() : Module#CFG#Conversation#cnvConfigSMTPServerName#Screen#scrConfigSMTPServerName#Action#loadConfigSMTPServerName#
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG NavigationEngine.java@261:execute() : Handler found:class com.virsa.ae.configuration.actions.SMTPServerNameAction
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG NavigationEngine.java@272:execute() : Target returned by execute action: success
2009-03-12 12:30:13,055 [SAPEngine_Application_Thread[impl:3]_11] DEBUG AEFrameworkServlet.java@459:service() : forwarding to:/cfg_smtp_server.jsp
2009-03-12 12:30:14,258 [SAPEngine_Application_Thread[impl:3]_10] DEBUG AEFrameworkServlet.java@522:logRequest() :
Any thoughts , please share you rexperinces
Regards
PKK

Hi Alpesh,
I was able to resolve the same issue MK reported by adding dummy URLs in the Application URL and Redirection URL fields in SMTP config.   Thanks for the tip!
However, this seems to introduce a new problem in URL links attached to the e-mail notifications sent to users/approves, etc.
For example,
I enetered http://ercp1xxx:50400/AE/ in the Application URL and Redirection URL fields which allows me to save my SMTP configuration.
When the users received e-mail notification of the status of their request, they will get a link automatically attached to the end of the e-mail to allow them to check the status. For example,
http://ercp1xxx:50400/AE/index.jsp?loadRequestStatusSearchClosed.do.....    If the user copy and paste this link to a browser, they will be able to go to AE to check status.
However, if they click on the link provided in the e-mail, the user will be directed to a link like below which is not a valid address and users will get error message.
e.g.http://ercp1xxx:50400/AE/=http://ercp1xxx:50400/AE/index.jsp?loadRequestStatusSearchClosed.do
It looks like the URL I defined for App or Redirection for SMTP was appended in front of the URL generated for e-mail notification.
Do you know how to fix this issue? I can not leave the App or Redirection for SMTP config blank otherwise I can not save my SMTP config.    Can I change the link that automatically entered in the email,for example,
from http://ercp1xxx:50400/AE/index.jsp?loadRequestStatusSearchClosed.do
to index.jsp?loadRequestStatusSearchClosed.do ?
Then when the Application URL combined with it the link will work?   Of course this may introduce a different problem that the link showed up in the e-mail may not look correct either.
Many thanks for your help.
Regards.

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2009-03-18 16:23:39,339 [SAPEngine_Application_Thread[impl:3]_39] ERROR com.virsa.ae.configuration.actions.SMTPServerNameAction
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This is a known bug in AC 5.3 SP6. SAP has added fields for administrator email address, application URL and redirection URL. Even though application URL and redirection URL do not show up as manadatory fields but they are required to save the configuration. To get pass through this error, just provide anything in those 2 textboxes with some dummy email address in administrator email address textbox. You should be able to save it now.
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I've setup the SMTP server information, and CUP is sending emails to notify approvers of pending requsts. However I have a few issues with this screen.
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FAILED TO SEND MAIL TO : [email protected]
Error : SMTP Error: The following recipients failed: [email protected]SMTP server error: 5.7.1 Unable to relay

FAILED TO SEND MAIL TO : [email protected]
Error : The following From address failed: [email protected]SMTP server error: 5.5.2 Sender already specified


Hi,
Since you are able to send emails to internal domain i assume the application server IP address already allowed into Receive Connector.
To relay application emails to external domain you should enable Externally Secured box in the Authentication Tab of the particular Receive Connector.
Kottees :My Blog Please mark it as an answer if it really helps you.

Email SMTP Server

I am working abroad andusing my btinternet.com email account on a MacBook Pro 10.8.4 Mail client
Incoming email OK - outgoing email occasionally good - other times I get the following Alert:
There may be a problem with the mail server or network. Verify the settings for account “Btinternet IMAP” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “imap.mail.yahoo.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Please verify your account by going to https://login.yahoo.com (#MBR1213)
This presumably means that there is a SMTP server error. If I log into webmail password information is correct and the Mail alert disappears for a while.
Two questions that perhaps the forum can help with:
why does this happen - BT SMTP server seems to dislike connection when not on a BT Broadband service - obviously not possible when abroad
how can I avoid this - I remember reading about ignoring the BT SMTP server and using an alternative SMTP server (such as a Gmail account) - if I do this email sent from my account does not appear to come from my BT email address
Many thanks

My problem has been resolved.
Regarding that, probably you should check with SMTP server admin.
For me, the shcedule was success but didn't receive mail. I think the SMTP server admins cleared any firewall filters.
Not sure. Please check with your SMTP server admin.
Regards
Gowtham

Authentication Error while Sending Email from SMTP server.

Authentication Error while Sending Email from SMTP server. Can receive emails but cannot send emails from this account.

no email account was setup on the phone unless it was issued by your company.
gmail is required but no server address ports to enter.
my gmail account was setup before i took delivery of the phone but could have been done when phone was activated.
i added cox pop3 email and had to manually enter both pop3 and smtp servers with both boxes checked on both servers.
i doubt if it's a verizon issue.

Error in SMTP server configuration 11gR2

Hi Expertes,
I have done the below steps for configurting the notification.
1. Created an IT resource of type mail server.
2. Provided the SMTP server name in the IT Resource.
3. Modified the system configuration and set the XL.MailServer as the newly created IT resource.
4. Logged in to em console.
5.Disabled UMSEmailNotificationProviderMBean and enabled EmailNotificationProviderMBean
6. Add mailservername in EmailNotificationProvider
But mails are not getting triggered on password reset by admin and the following error is thrown in the logs:
Error sending notifications oracle.security.am.common.exceptions.NAPException: Server reported that incorrect NAP version is being used.Error sending notifications oracle.security.am.common.exceptions.NAPException: Server reported that incorrect NAP version is being used.
Thanks in advance

Hi,
I am new to this field.
Kindly bear with me & guide me how to verify the password in SM59.
I went there,but not sure of it.Please let me know.
Regards,
john.

Server Error. CrystalEnterprise.Smtp

Business Objects XI v2 ,
Error Message:server error. CrystalEnterprise.Smtp: SMTP_E_TCPSOCKET_OPEN(2)
How can I solve this problem ? I checked firewall ,smtp porrt number.
Please help .

Follow the doc to check whether SMTP is working on the server.
http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/5045e7c3-773f-2b10-83ac-a98cc9aa0716?QuickLink=index&overridelayout=true
Also check whether you have entered the Domain name & Host name correctly.

Getting server error. CrystalEnterprise.Smtp: error when scheduled a webi

Getting server error. CrystalEnterprise.Smtp: error when scheduled a webi report to save as excel and send to an email account. What things to look for?

yes you should read the administration documents,
go to CMC, find "servers"
then "destination job server"
then click the "destination " tab
you will find some parameters, you have to configure it you.
the same scenario will be done to the "web intelligence job server"
good luck
Amr

SMTP Error Code : 530 . For more information, see your SMTP server manual.

Hello,
I am Getting
"SMTP Error Code : <530>. For more information, see your SMTP server manual" error, While configuring SMTP in Data Services 4.0 system. I have tried executing the SMTP_TO function on another DS machine which has 3.2 verion installed, but getting the same error.
FYI,
1) Able to telnet the Exchange server through Data service machine
2) Maintained SMTP settings in Data services server manager
3) using the same SMTP server host name in other SAP systems (ECC,BI,PI) etc and able to send mails.
Regards
Puneet

Thanks for the reply Julian.
There was a problem in SMTP relay rights on Exchange server. Able to send mails now. Thanks!
Getting another problem wherein I am not able to send mails to multiple recipients i.e. If I specify 5 recipients in SMTP_TO function and execute the job then Every individual is getting E-Mail having there own ID in TO field, other Id's are not gettting displayed in TO field.
I hve checked note "1276348 - smtp_to function - multiple recipients not displayed"
Settings mentioned in the note have been done and job is getting executed without any error but the mails are not getting delivered.
It would be great if anyone can suggest on how to proceed here.
Thanks & Regards
Puneet

I am not able to send mails through Yahoo APP.It gives me an error msg :"the sender address has ben rejected by the server ".I tried adding username and password in the SMTP server settings,But those optiopns are greyed out.

I am not able to send mails through Yahoo APP. It gives me an error msg :"the sender address has ben rejected by the server ".
I tried adding username and password in the SMTP server settings,But those optiopns are greyed out.
So, i am not able to enter anything in fields under SMTP server settings

You probably have changing settings disabled in Restrictions.

CUP SMTP server error

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