Curve 9300 OS6 Upgrade

Question

I'm intrigued to try and upgrade my 9300 to OS6, but also very skeptical.  I don't have any corporate support, and can't afford to be down for a day (or days).  I have a few questions:
1) What is the success rate of upgrading to this OS?  Does it work every time, or are lots of people having trouble?
2) When you make this upgrade, what gets wiped out and what stays? 
                     Do you lose all configuration settings?
                     Do you lose any files?
                     Do you lose your email and calendar setups?
                     Do you just start with a blank device and have to re-customize and re-load everything?
3) How long does the upgrade take?
4) Are there any significant business benefits other than faster/better browsing?
Thanks for the help.

Answer 1

Hello,
freeworld wrote:
1) What is the success rate of upgrading to this OS?  Does it work every time, or are lots of people having trouble? 
I don't know of anyone here, on this user-to-user community, who has kept any stats. All is anecdotal, and your review of the relevant threads might provide you the insight you desire. Do keep in mind, of course, that forums like this tend to receive input from only those who have problems...rarely do we hear from folks for whom all worked just fine.
freeworld wrote:
2) When you make this upgrade, what gets wiped out and what stays? 
                     Do you lose all configuration settings?
                     Do you lose any files?
                     Do you lose your email and calendar setups?
                     Do you just start with a blank device and have to re-customize and re-load everything?
Performed properly (e.g., NOT OTA, but via the desktop software), you can first take a full manual backup of everything...see the link in my auto-sig on this post for instructions. The process itself will further take another backup, which it will restore from, and you should not lose anything at all. But, if it fails, you still have that manual backup you took from which to restore, so you can be relatively assured that you are safe (within the limits of all technology, of course...there is no perfection).
freeworld wrote:
3) How long does the upgrade take? 
It should take no more than an hour I'd guess, but a lot depends on how large all of your databases are...they will take longer to backup/restore if they are larger. But all terms are relative...it will take as long as it takes.
freeworld wrote:
4) Are there any significant business benefits other than faster/better browsing? 
Other users on that specific device and OS level will have to comment.
Do be aware that there is no such thing as "OS6"...rather, there are many release levels within the OS6 major levels. All OS identifications are 4 octets in length, each individual package contains various fixes, enhancements, bugs, etc. But formal information about that is the responsibility of the mobile service providers to release, and they are notoriously lax at doing so.
KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone
http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html
Hope that helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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