Custom Attributes In Additional Details

I created a couple of custom attributes for services supplied by two of our service organizations. One attribute is associated with our custom ticket entry form our IT department and the other is on a different custom entry form for our Property Management folks. I have a hidden attribute called Category on each form defaulted to the appropriate value so we can separate the  tickets. When I look at the Additional Details for the tickets, I see both of the service attributes even though one of the attributes does not pertain to the ticket at all. Is there a way to control what shows up in the additional details?  The different categories are worked by different groups and I do not want to confuse them with information that does not apply to their ticket.
Thanks!
Jeff
This topic first appeared in the Spiceworks Community

Hi,
Please see the below link. This might help you.
http://weblogs.sdn.sap.com/cs/blank/view/wlg/20379
http://wiki.sdn.sap.com/wiki/display/BPX/Chapter+3
Thanks and regards,
SNJY

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