Custom Code not Executing

We implemented SAP 3/1/2010 and have had 3 separate custom programs that have behaved in this same manner. Here is what happens.
1. User runs tcode per usual business process
2. Custom program results are not created. In other words, it appears that the custom program does not execute because the results of the custom program are not created.
3. Rerun same tcode with debug stopper
    a) If the user puts a "debug stopper" in the custom program
    b) the custom code is executed
    c) custom code functions as expected and results are displayed properly
4. remove the stopper
5. Execute tcode and it works properly
So, the custom program is active and is executed (when stopper is there) and functions as expected. However, it does not ALWAYS execute the code (or so it seems from the results that are displayed)
Another work around that we have discovered.
1. User executes tcode and discovers the custom program did not produce expected results
2. User logs off of SAP
3. Logs back on and executes tcode
4. custom program expected results are displayed.
As I said at the beginning, we have experienced this with 3 different custom programs now. I have worked with our Basis team and have not found a solution as to why the custom programs are not executing "all the time".
PLEASE help!

Here are the answers to your questions. Thanks for the quick response.
Custom program = It is code that is executed in a user exit, or is a stand alone program
The 3 different programs are all doing various things. 1) Passing parameters to vertex 2) very complex as it adds pricing conditions and updates forwarding agent partner 3) Stand alone program updates field in BSEG
No security objects are involved in any of the 3 programs.
Yes, this is in the production environment.
No, I have not tried in any other environment because we can not find a situation where the problem always occurs. In other words, I can not duplicate the problem "EVERY TIME" however, when a user encounters the problem it occurs all the time until they do one of our "work arounds" which is to log off SAP or to put a "degug stop" in the program.

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*ENDCASE.

In debugging you can check what are the values being assigned to low and high.
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Isabelle

Hi Isabelle,
There is no mapping between the Customs Procedure codes in ERP and those in GTS. Instead, the code must exist in GTS in order to be transferred. That's to say; you must configure the same code list in ERP and GTS.
Usually it's better not to propose ANY Customs Procedure Codes in ERP, and instead use the Data Proposal in GTS. But if you have particular dependencies already set up in ERP, then you just need to make sure that the codes are valid for your Legal Regulation. Code '29' seems an unlikely one for Belgium. Right across the EU, the CPCs are structured in the same way - 4 digits for the main code, and 3 further characters for the additional code, if applicable. For Export, you should expect to be using (mostly) code 1000.
But in any case, the code discrepancy is not the reason that your transaction is stuck. The message is only information for the transfer log, and there must be some other reason why your billing document is not transferred to GTS.
I hope that helps.
Kind regards,
Dave

ORA-27369: job of type EXECUTABLE failed with exit code: Not owner

Hi
I created a backup RAC database job using DBMS_SCHEDULER under RMANTEST schema (a DBA account) and I got the error as subject.
begin
dbms_scheduler.create_job(
job_name => 'scheduler_backup',
job_type => 'EXECUTABLE',
number_of_arguments => 2,
job_action => '/opt/oracle/admin/bin/rman_fullbackup_RAC_TEST_test.sh',
comments => 'backup via scheduler'
dbms_scheduler.SET_JOB_ARGUMENT_VALUE('scheduler_backup', 1, 'TEST');
dbms_scheduler.SET_JOB_ARGUMENT_VALUE('scheduler_backup', 2, 'TEST2');
dbms_scheduler.enable('scheduler_backup');
end;
Thanks,
Kevin

Hi Ravi
Thanks for your input.
"ORA-27369: job of type EXECUTABLE failed with exit code: Not owner" is what I copied from ADDITIONAL_INFO of USER_SCHEDULER_JOB_RUB_DETAILS.
One thing I don't understand of your words is that
"On 10gR1 and 10gR2 you can redirect the stdout/stderr within your script and take a look at those log files."
In my script, I have log files but I cannot see it. I guess the job fails directly without hitting the redirection line in the script. Do you mean I shall write something like this
dbms_scheduler.create_job (
job_action => '/opt/oracle/admin/bin/backup.sh > backup.log'
Another one is
"make sure that the user that external jobs run as must be able to run your script"
But OS user and database user are two different accounts at different level.
I am using 10.2.0.2 RAC. The Unix script runs successfully every night. I just want to take advantage of DBMS_SCHEDULER to avoid host dependency.
Thanks,
Kevin

Custom Code not Executing

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