Custom Pop Up in SAP CRM

Hi Guys,
I have 1 query. I am creating a custom pop up on web ic screen
I have added 2 radio buttons on screen. I am having issue in capture the checked radio button on event handler.
Please suggest. Thanks in advance.
Regards,
Nitin

Hi Pankaj,
did you already check the guide in the CRM Wiki:
https://wiki.sdn.sap.com/wiki/display/CRM/WelcomeUserMessageinWeb+UI
Hope this answers your question.
Best Regards,
Michael

Similar Messages

  • How to Create Customer Contact data in SAP CRM

    Hi All,
    Would want to create Customer Contact data in SAP CRM, could please guide me step by step that how can i create the customer contact data in SAP CRM?
    Regards
    Avinav

    Hello Avinav,
    In CRM 6.0 and 7.0 GUI is no more used, you can use WEB UI and login using SALESPRO role to create a contact.
    1. Logon to CRM web UI
    2. Choose Create Contact from the Navigation bar
    3. Enter all the data - Title, first name, last name, account id,
    street, stree2, street3, street4, street5, city, postal code, email,
    mobile no and website.
    4. Press the Save key.
    Hope it will help! Please award points in case this helps!
    Best Regards
    Lata

  • Custom message required on log on pop-up in SAP CRM WEB UI

    We required custom message to the log- on popup, right now the message is coming after we give the user ID and password "starting SAP CRM" instead of that
    user required welcome message.., how can achieve this ?
    Please reply as soon as possible.

    Hi Pankaj,
    did you already check the guide in the CRM Wiki:
    https://wiki.sdn.sap.com/wiki/display/CRM/WelcomeUserMessageinWeb+UI
    Hope this answers your question.
    Best Regards,
    Michael

  • ICI - How to display custom error messages in SAP CRM

    Hello,
    we are working on a custom Contact Center which interfaces with SAP CRM Version 7 with Enhancement Package over ICI.
    The basic call functions like accepting, hanging up, holding and retrieving are fully implemented and are working already.
    Our goal is to display error messages in the CRM so that clients know there is something wrong, for example why he can't be log in successfully (e.g. the telephony server isn't reachable).
    We already found the ICI Documentation file which provides us the CRM SOAP error codes and tried to send SOAP Fault messages, but never got
    them to screen.
    Please find an attached example screenshot what we mean exactly, reproduced by trying to make a call with CRM user while BCM CDT isn't
    running in the background.
    Regarding to this topic we've the following questions:
    - Is it possible to display custom error messages on the CRM or is this functionality limited to SAP?
    - Could you provide us some further information on how to use this feature exactly (implementation details?) and how the SOAP XML should look like to get it work?
    Thank you in advance!
    Best regards
    René Holy

    NewUser7 wrote:
    Please correct me if I am wrong
    I need to create an entity adapter and attach an error handler with the adapter? or can i handle that in the event handler itself. I coulnt find any api for handling errorsYou can do it both ways but since we are talking about event handler now, then in 9.x you need to extend com.thortech.xl.client.events.tcBaseEvent class for creating a event handler. In tcBaseEvent class there are various flavors of handleError method. So use that as per my note earlier and you should be good.
    HTH

  • How to create custom BSP application in SAP CRM?

    Hi Experts,
    I would like to seek help from you. I am new in developing CRM objects. My first requirement is to create a custom program that will generate a PDF report.
    First thing I would like to know is the transaction code where I need to create a BSP application that will be able to run in crm webclient. Please clarify if it is in BSP_WD_CMPWB or in SE80 because it is said that I should create BSP application using MVC.
    Second thing is how will I be able to call a smartforms in a BSP application. The scenario for my custom program would be, I should have a two input fields in the selection-screen which are Business Partner ID and Product Lines. together with a button that will trigger the form when ticked.
    Hope to hear from all of you. Your help will be very much appreciated.
    Thanks and Regards,
    Monica

    Hello MonicAnna,
    You can find some information on this page.
    (http://help.sap.com/saphelp_nw70/helpdata/en/59/cd7daa07d711d5b66f006094192fe3/content.htm)
    And also you dont have to use se80 to create new Bsp appliaction. You can create new application by this transaction BSP_WD_CMPWB.
    Zafer,
    Edited by: Zafer Kuru on Dec 5, 2011 10:12 AM

  • How to check the Customizing setting in Different SAP CRM System

    Hello Guru's
    I want to know how to check the Customizing setting in Different system i.e (Sandbox,Development,Quality,Production)
    I mean to say that i was to check all the 4 system are in same line in all the aspects or sink with each orther
    Thanks in advance
    With Regards
    Sreeram

    hi
    to synchronise all the clients in the CRM,u need to structure ur transport request,that is whenever a request has been made,the same has been transported to all the clients or not
    Go to T-Code -SE09 and copy all released transport request from each client from Sandbox,Development,Quality,Production and match all request manually.
    this is just a way other may be to see manually all the settings in all the clients
    best regards
    ashish

  • Data of Pop Up (Third Party Provider) is not copied over to SAP CRM Web UI

    Hi Experts,
    we have created a Function Group (ZDI_PAYMENT) and have defined  FM ZDI_PAYMENT_SET to set data into the variables of this Function Group and FM ZDI_PAYMENT_GET to retrieve data out of the same variables.
    Process is as follows: A customer wants to pay with his credit card but credit card can not be saved on the Service Order. So that is why a token is created and this token is saved on the Service Order. To create this token SAP CRM is connected via HTTP Connection to a third party provider. When user needs a token he pushes a button and a pop up is openened. This pop up is already provided by third party provider and in this pop up the user introduces credit card number and on the same pop up the token is visible and just has to be copied over to the SAP CRM View.
    Problem now is that when we made testing we found out that for some user it works fine and FM ZDI_PAYMENT_GET gets actually the values for token and data is copied over to SAP CRM but for others it does not work. So we think it has to be to do with the browser settings but we are not really sure.
    Has anybody experience with that?
    Regards,
    Oliver Schultze

    Hi Experts,
    we found out already what was the problem. We have used a URL to log in into the SAP CRM that has a port. Log In Link should be without Port.
    Regards

  • Pop-up screen not showing while accessing transactions in SAP CRM WEB-UI

    When we are logging on SAP CRM WEB UI, for transactions like Lead, Complaints and Activities-
    Sometimes Pop up screen is showing for selecting transaction types, but sometimes it is not showing.
    We have tried it on different work stations with same user id and standard business roles , but we are not able to trace the problem. Also with same id sometimes error shows, "No business roles attached, not allowed to logon,
    after that when we tried on other workstation with same id we were able to access all transactions.
    Please suggest what would be the problem. 
    Rishikesh

    This is sporadically occurring issue hence I cannot pin point one single reason. Since sometimes you are able to logon and some time not certainly it could not be a Role authorization issue.
    Just check if your business role is properly configured. Thats all i can say.
    Regards
    Kavindra

  • How to send Email to customer when clicked on hyperlink on SAP CRM web UI

    Hi all,
    I am working with SAP CRM 7.0 EHP1. I have one field named Email on Complaint description page on Web client UI. I have made the field a hyperlink by using the setter getter methods of attribute in component workbench for the component -BT120H_CPL. Now I want to send one mail to customer who have raised the complaint when clicked on the hyperlink Email through SAP CRM if possible or by using Microsoft  outlook(Microsoft outlook is default mailing server on the system).
    Please help !
    Thanks and regards,
    Kavita Chaudhary
    Mobile: 8800222151

    Hi kavitha Chaudhary,
    if you wan to send any details to outside mail id first you should get that person mail id. based on that you can send data to that mail id by using this code...
    just fallow this code in your event..
    DATA: send_request       TYPE REF TO cl_bcs.
    DATA: text               TYPE bcsy_text.
    DATA: document           TYPE REF TO cl_document_bcs.
    DATA: sender             TYPE REF TO cl_sapuser_bcs.
    DATA: recipient          TYPE REF TO if_recipient_bcs.
    DATA: bcs_exception      TYPE REF TO cx_bcs.
    DATA: sent_to_all        TYPE os_boolean.
    TRY.
    *     -------- create persistent send request ------------------------
           send_request = cl_bcs=>create_persistent( ).
    *     -------- create and set document -------------------------------
    *     create document from internal table with text
           APPEND 'Hi to all' TO text.
           document = cl_document_bcs=>create_document(
                           i_type    = 'RAW'
                           i_text    = text
                           i_length  = '12'
                           i_subject = 'test created by srinivas' ).
    *     add document to send request
           CALL METHOD send_request->set_document( document ).
            sender = cl_sapuser_bcs=>create( sy-uname ).
           CALL METHOD send_request->set_sender
             EXPORTING
               i_sender = sender.
    * hardcoded value im passing here u should capture customer mail id here..
    data : lv_email type string.
    lv_email = '[email protected]'.
    *     --------- add recipient (e-mail address) -----------------------
    *     create recipient - please replace e-mail address !!!
           recipient = cl_cam_address_bcs=>create_internet_address(
                                             lv_email ).
    *     add recipient with its respective attributes to send request
           CALL METHOD send_request->add_recipient
             EXPORTING
               i_recipient = recipient
               i_express   = 'X'.
    *     ---------- send document ---------------------------------------
           CALL METHOD send_request->send(
             EXPORTING
               i_with_error_screen = 'X'
             RECEIVING
               result              = sent_to_all ).
           IF sent_to_all = 'X'.
             WRITE text-003.
           ENDIF.
           COMMIT WORK.
    * *                     exception handling
    * * replace this very rudimentary exception handling
    * * with your own one !!!
         CATCH cx_bcs INTO bcs_exception.
           WRITE: text-001.
           WRITE: text-002, bcs_exception->error_type.
           EXIT.
       ENDTRY.
    after this go to sost transaction.
    first you can see first mail.. select your recent mail id execute then you will get email..
    try this and let me know..
    if this is not working then see this link too this might be help full to you.
    Hyperlink in Email using Send Mail Activity
    Thanks & Regards,
    Srinivask.

  • How to create a custom Report in SAP CRM using the Bol Framework

    Hi Guys
    I have developed a report in SE38 which calls a custom Function Module within it and it works all good.
    Now I want to take my Function Module as well as the external structures I created for this report and use them to make a View in SAP CRM which will allow the user to make selection and then when they click on a button another view has to be shown which should have the content of the report based on the selection.
    I know how to create a view based on the standard object types but this time I want to use my custom function Module..
    Kindly advice or refer me to a link that might be useful.
    Regards
    * Thato                                                                        *

    You want to create a View in SE11 calling FM that you created? Is it?

  • SAP CRM  : custom B2C without NWDI

    Hi All,
    I need to custom B2C scenario ( SAP CRM) without NWDI. Any idea on how to do that? which tool i should use?
    Thanks in advance
    raji

    http://sateeshchandrach.googlepages.com/
    https://wiki.sdn.sap.com/wiki/display/Snippets/HowtocreatecustomApplicationinE-commerce5.0without+NWDI
    sateesh's blog has really helped me a lot.
    thanks sateesh..

  • SAP CRM : Call popup in CUSTOM ACTION (i have a dump : ASSERTION_FAILED )

    Hi to everyone,
    i have a problem to create a popup inside a new custom action in SAP CRM. I have a dump ASSERTION_FAILED.
    Could somebody help me to fix the problem,please?
    Thanks in advance.
    Dario.

    Hi,
    in this case i have to write my code inside a custom action. The problem is that i have no a standard controller and ME instance.
    So i tried to import controller from memory by IMPORT/EXPORT stataments, but when i create popup the system gets a dump :
    ASSERTION_FAILED
    Code is as follows :
        DATA zlc_controller TYPE REF TO cl_bsp_wd_component_controller.
        CALL FUNCTION 'ZCRM_CONTROLLER_GET'
          IMPORTING
            ex_controller = zlc_controller.
        DATA zcl_me TYPE REF TO zl_srqm_inc_incidentovp_impl2.
        CALL FUNCTION 'ZCRM_ME_EHONSAVE_GET'
          IMPORTING
            ex_me = zcl_me.
              lc_controller TYPE REF TO cl_bsp_wd_component_controller,
              lc_view TYPE REF TO cl_bsp_wd_controller.
       IF lr_confirm_popup IS NOT BOUND.
    Message
         MOVE text-t01 TO l_text.
    Title
         MOVE text-tit TO l_title.
        CALL METHOD zlc_controller->window_manager->create_popup_2_confirm
          EXPORTING
            iv_title          = 'TITLE'
            iv_text           = 'TEXT'
            iv_btncombination = if_bsp_wd_window_manager=>co_btncomb_yesno "OK Button
          RECEIVING
            rv_result         = lr_confirm_popup.
        lr_confirm_popup->set_display_mode( if_bsp_wd_popup=>c_display_mode_surrounded ).
        lr_confirm_popup->set_on_close_event( iv_event_name = 'eh_closepopup_at_save'
                                              iv_view = zcl_me ).
        lr_confirm_popup->open( ).
    Thanks.
    Dario.

  • Can I record customer interaction captured through Hardphone conn. to SAP CRM?

    Hello friends,
    I'm currently working on one of the proposals for SAP Contact Center implementation with SAP CRM also supporting Hardphones. Client has this requirement to capture interactions from Hardphone in the form of recordings in CRM system.
    I'm aware of BCM softphone having option to record customer interactions both at Client and Server side but the client would like to record hardphone interactions and store in CRM system. How could this be acheived?
    Would be of great help if you could share the config documents for the same.
    Thanks
    Chiroy

    Hi Chiroy,
    BCM cannot record client interactions without the assistance of a third party application such as Vierent or Nice.  Client interactions meaning the performance of the Agent on his or her personal desktop, such as key strokes and open files etc.
    What BCM can do is record all voice packets between the client and the agent.
    It will do this with users on a Hardphone, in MTD mode, using Convergence or the CDT.
    There is no restrictions to recording unless you make them so.
    There is no need for supporting documents as this information is covered in several existing SAP guides.
    Also, these recordings once created, can notify CRM of the storage location in BCM and attach the path of the recorded file to the Interaction Record.  This is all done as part of the CAD from BCM. This is option is available via the OII link in BCM but requires CRM customization to work properly.
    It should be noted that this recording feature is only active if you have server side recording, not client side.
    I hope that helps.
    Thanks,
    Marcus

  • SAP CRM Role assignment block - Customer cc

    hi there, can anyone please tell me what the Customer CC refers to in the SAP CRM Role assignment block
    Thanks, Sue

    hi ahmedi khan,
    the role key what you have created that will be assign to your business role.
    go to CRMC_UI_PROFILE or
    SPRO >> Customer relationship Management >>UI Framework >>Business Roles >> Define Business Role
    click on your business role and under role config key you have to pass your custom role key..
    like this..
    go through this link you can get to know..
    The Usage of the SAP CRM Role Configuration Key –Detailed example
    Thanks & Regards,
    Srinivask

  • Number for bDocs processed per hour in custom interface to SAP CRM from Tibco

    Hello Experts,
    Could you please let me know the ideal Number for bDocs processed per hour for a interface which has SAP CRM and TIBCO.
    The intent is to use to most easy to scale technology for a custom interface to SAP CRM from Tibco .
    I did check the forums but was not able to get a definitive answer.
    I understand that it is not possible to quantify the exact number of BDocs that can be processed in an hour,but could you please let me know the factors on which it depends.
    Regards,
    Akash

    It depends on type of data you want to process and the size of your hardware.  My rule of thumb is that you should be able to do at least 1 BDOC per second in a worst case scenario or 3600 records for a small size system.  Keep in mind the biggest bottleneck is the database update/lookup times.  A properly sized large system, could do much more volume.  Your best bet is put in the desired transactional throughput into the SAP quicksizer and then work with your SAP hardware partner to approriately size your production box.
    If you already have hardware for production bought/existing, then find out the current SAPS rating for your hardware and then use the quicksizer to determine the target SAPS needed to meet your requirements.
    Take care,
    Stephen

Maybe you are looking for

  • Advice on using .m2ts files in FCP 6.0.6

    Hi All, A client just handed me a usb hard drive with a bunch of files transferred from a sony hdr-sr5. Each folder has a 3 files with .m2ts, .modd, and .moff extensions. I'm not sure how they did the transfer, but I'm guessing it wasn't with video e

  • Install Adobe Acrobat 9 Pro for Mac

    I just bought a new MacBook Air and am trying to get Acrobat 9 Pro installed on it. Was able to install CS5 with no problems, but when I go to install menu for Acrobat 9 Pro, it says it's not available for Mac OS X? Help! How do I install with the se

  • File is picked up but never show the XML message in SXMB_MONI

    All, I am working on the file to SAP integration scenario issue. High level interface design is, File Adapter picks the file from XI application server and send the data to SAP Application system(in this case ECC) to post data as per the business req

  • SCORM error

    I have a uploaded a scorm 1.2 course and I keep getting this debug error when learners lunch the course: 0:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - Trying to create MSXML2.XMLHTTP in VBScript 1:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - int

  • Update Phase Component From Project Component

    Morning all. I'm looking at options we might have open to us for the following scenario. Any ideas? Previous experiences,  etc most welcome ... We have a custom field in DPR_DET_DATA_PROJECT_O that we transfer to PS, but want to use the same field va