Custom rotate and free rotate

I have a new PC that came with Adobe Photoshop, Everything works except for the Custom Rotate and Free Rotate functions; these are disabled. How do I get them to work?

Thanks, Barbara.   I didn't realize there are three modes; now I've got it.
Date: Fri, 9 Aug 2013 12:41:05 -0700
From: [email protected]
To: [email protected]
Subject: custom rotate and free rotate
    Re: custom rotate and free rotate
    created by Barbara B. in Photoshop Elements - View the full discussion
Are you in Expert mode?
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5581642#5581642
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5581642#5581642
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5581642#5581642. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Photoshop Elements by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Similar Messages

How do I emable the custom rotate option?

In the Photoshop Elements 11 editor I have a landscape picture that I want to either free rotate or custom rotate but both options are grayed and I can't figure out how to enable them. Please help -- thanks

thanks!
I just figured it out a few minutes ago.
Wayne Ciotti
Owner, MSA Investments LLC
< personal info redacted by forum host for privacy reasons >

Free Goods Import Process with Customs, Freight, and Other Taxes.

hi,
I have to import free goods but have to pay for Customs, Freight, and other Taxes.
1. If I tick Free Goods Indicator in PO Line Item, Condition Tab at line item disappears. It will not to calculate other conditions at Header level also. - So I cant execute this option.
2. If i take price of material and insert Condition Type: R001:Discount/Quantity with material price/qty, then it gives Error Message - "Price Must be greater than 0".
So, Is there any way through which I can procure Free Goods and can maintain conditions for Customs, Freight, and other Taxes in Purchase Order.
Please help me in this regard.
- Jignesh

Hi,
1) Create an import PO in ME21N with material price and all custom duty conditions (as you normally create). no need to put free tick indicator.
2) Process MIRO for goods and delivery costs simultaneously.
3) Maintain zero amount for goods item and actual values for the duties (Ensure selection of goods item including delivery cost items)
4) Save the LIV document
5) Check PO item history got updated with IR-L and DCIn. (IR-L will updated with zero amount)
6) Do MIGO w.r.t. IR document number.
7) GR FI document will get updated with the non-set off duty values only.
Regards
Rajesh

Apple Customer Service and warranty exceptions

Hello all,
Whilst I love my Apple hardware and software, and have had many good experiences with them over the years, unfortunately I post today with a complaint about what I perceive to be poor customer service and product quality.
In late March/early April of 2006, I purchased a 1.83GHz MacBook Pro with great anticipation- Intel inside, Tiger OS, inbuilt webcam, and general awesomeness all round. I also purchased the 3 year AppleCare warranty, which was to be a godsend as during the following three years I would experience:
*The replacement of the battery under the original MacBook Pro battery exchange program
*The left fan on the unit dying in 2007
*The logic board itself dying in late Feb/Early March 2008, thus bricking my laptop
*Another battery replacement as the replacement for the original died before it (realistically) should have (Apple very nicely made an exception to the battery's 1 year technical warranty and replaced it for me).
Fair enough, it's a new unit and was bound to have some problems. Unfortunately, last week the logic board died AGAIN; a mere 18 months after it was replaced in 2008. The unit is out of AppleCare warranty by 5 months or so, but I was urged by forumites and friends to call Apple, who would surely make an exception for me and pay for the replacement part, given my service history with the laptop and Apple's reputation for excellent customer service.
Unfortunately, this has proved to not be the case. Calling customer service at Apple Australia I talked to Steven, who was firm to the point of rudeness when he stated that my laptop was out of warranty and Apple would cover nothing but the labour charges involved, as a "guesture of good will". When stretched, he offered me a $125 voucher if I wanted to purchase anything over $400 in the Apple store, and stressed he didn't have to do this but the company was attempting to provide good service to its customer.
Despite my argument that I forked out over $3000 for this laptop a mere three years ago and am now looking at over $1000 to repair something replaced only 18 months ago, his line was that Apple provided a warranty and that was simply that (apart from a month or two grace). Five months is apparently "far outside the warranty period".
I received no challenge to my assertion that after buying something which cost over $3000, it was reasonable for Apple to expect a consumer to pay an extra $1000 every year after the warranty finishes to replace a broken logic board. In truth, I find this near incomprehensible, considering one can buy the supposedly inferior build quality of a Dell, HP, Toshiba, etc and see it last not just beyond the warranty but another two or three years before it finally suffers something terminal.
While from a warranty perspective Apple are well and truly within their rights to refuse to pay for the part, at the end of the day I am left to pay $1000+ for a repair for something which may only last another 12 months, plus $3500+ for a new Macbook Pro with AppleCare if I want a replacement- minus of course the $125 they are offering.
I did some reading of the ACCC's website about my statutory rights and the Trade Practices act, and I note the following with interest:
*Statutory conditions (goods)*
The Trade Practices Act implies the following statutory conditions into consumer contracts:
* The goods must be of merchantable quality. That is, they must meet a basic level of quality and performance, taking into account their price and description. They also should be free from defects that were not obvious to you at the time of purchase.
* The goods must be fit for their purpose. That is, they should do what they are supposed to do and be suitable for any purpose that you might have made known to the supplier.
* The goods must match the description you were given or the sample you chose from. For example, any carpet laid must be the same quality and colour as the sample you chose from.
* You must receive clear title to the goods, including goods bought at auction. In other words, you can expect to own the goods outright and any restriction on ownership should be explained to you beforehand.
While I don't particularly want to make a big deal of things, I hardly see $3000+ for three years use and $1000 each year thereafter to be merchantible quality or fit-for-purpose! This is supposed to be a high end laptop with excellent build quality, and yet I've a secondhand iBook that has been chugging for longer without issue than this machine!
I told Steven from Customer Service that his offer didn't satisfy me in the slightest, and still put me in an awkward position with regards to repair and repurchase. He simply wouldn't budge, and refused to see things from my point of view (which another operator, Anu, was able to do and thus produce a much better response from myself). I have since asked to speak to his manager which- after initial resistance- I have been able to secure a future callback from. I have no idea how well discussions with he/she will go.
What I'd like to hear from you guys and girls is your experience with similar situations, and whether you think I've a leg to stand on with regards my replacement request or the ACCC stuff above. Again, I love my Apple products but I hardly think asking them to replace the part while I pay for labour is a big ask, given the service history and my desire to continue buying and using their products.
Love to hear your points of view on this one; thanks for taking the time to read it!
Cheers,
Dave.

Dear meacod
I have live the same, except that I Cure my MBP before it goes to die.
A lot of older participants here just talk about Aplle care, which seem the automatic thing in front of a lack of real good quality on Apple products .
But I think we pay the price, and my second hand MBP was much more expensive than a brand new PC with more ram, more Hard disk, and even a blue ray...
I don't know your mbp history, but that's sure that we are not equal, in world, with Apple customer support. France is not so great, I don't know for your country.
The only thing I think is that Apple should take care of us, as we have some unacceptable issues, for An Apple Product...
Since 1996, when Apple was almost dead, saved by Bill Gates investment !!! , I have every year promote it, and it was not easy, but I have bring to Apple between 3 to 10 customers each year..
since One year, I have stop that, because I don't believe anymore in Apple product's superiority .
Oh, yes, on the paper, it's better, the system is really good. But the overall experiment can be so bad that I don't want to loose friends, or customers...
I don't say it's always bad : I just say that it CAN BE SO BAD and that Apple DON'T take care of that...
so, for your computer, open it, check it a lot, may be it's too late, but for instance, you talked about a fan, I have solved that case just by putting oil on the fan's axe...
good luck

Is there a recommended limit on the number of custom sections and the cells per table so that there are no performance issues with the UI?

Is there a recommended limit on the number of custom sections and the cells per table so that there are no performance issues with the UI?

Thanks Kelly,
The answers would be the following:
1200 cells per custom section (NEW COUNT), and up to 30 custom sections per spec.
Assuming all will be populated, and this would apply to all final material specs in the system which could be ~25% of all material specs.
The cells will be numeric, free text, drop downs, and some calculated numeric.
Are we reaching the limits for UI performance?
Thanks

Seriously!?! Serious problems with the customer support and AppleCare.

I have a macbook pro. I've had it since Aug 2007, so it's old, i get it. But I'm a poor starving student and I bought the computer with the idea that it was a quality product that would last me though my studies. However, it has been the shop for repairs literally, every year, often multiple times per year, since I bought it. Everything from DVD (twice failed, more than two visits), to hard drive failure, to replacing the motherboard. That's just what I remember. The thing is a lemon.
Fortunately I bought apple care, great idea right? It was for the first year or two. However over a year before AppleCare was set to expire it started having problems over heating, freezing, and subsequently giving me that scary roll down 'restart your computer immediately screen'. It gets so hot you can't set it on your lap - it burns. I repeatedly brought it into the shop for help (the flagship one on Regents Street in London), and they couldn't seem to do anything. When I explained time was of the essence because I wanted it covered under AppleCare, they seemed unbothered, it seeed they were clearly waiting for it to expire first. Dodgy.
During the appointments they couldn't seem to replicate the issue in the shop (it take about 30 minutes to an hour to really scorch, and seems to not be related to how hard the CPU works). And said because they could see it do it, they were not able to help. Really, in the whole history of apple, I'm the only one to have a computer over heat? Really? Instead, they sent me away asking me to come back later "when it starts doing it again". Okay, as I said, it always overheats, it just takes a while to start, so unless we sit together in quiet awkwardness waiting, and waiting, it's not going to happen. And as the appointments take about three days to get so it's not like I can just pop round when it starts to happen and say, feel, it's really hot now, will you please, for the love of God, find a solution now? And it's a bit of a walk to the store, and there are no internet cafe's near by for me to go heat it up at, so it's always going to cool before I arrive. Duh.
And why is the burden of proof on me? It's like they are insinuating that I just love popping round the apple store every few months, all the vain hope that I can have a ...free part?
Still I persevered, taking it in when the problem seemed to exacerbate, and making sure I used it a bit first to get it warmed up. All the while with the warranty getting closer and closer to expiration. Finally, we got it to do it in the shop. But for a fix, they just sprayed it with air, and told me to "see if that works". It didn't. And I ask you, why is it in no other visit, they could not have come to this ground breaking solution? Did they really have to feel it get hot to realize overheating may have something to do with a clogged fan?
I should also note that they then proceeded to put it back together wrong, and I was unable to open it because a misplaced screw caused it to lock shut. It took two days to get a new appointment to get it fixed, even when I called to explain that it was their error, and I really, really, needed my laptop.
Anyway, as I said, it didn't fix the problem. So I had to go back yet again, at this point I can't remember if I was still under applecare or if it had just expired. It doesn't matter, because, again, without being able to make it get hot on their own (even though they had case history where it was clear that it had, and this was not just in my imagination, and even more case history showing it had a history of instability), they couldn't offer me any solutions. All they could do, they said, was suggest that I leave it with them for "about a week" to check it over. A week!! Who goes without a computer for a week?!?! I'm not a student in 1985.
So now, I'm sitting here writing you am email from my laptop which is sitting on a towel in my lap to protect my thighs from mac burn. The warranty has now long passed, but the problem has now finally progressed to the point that it takes much less than 30 to reach scalding point, so I could prove it if there were any point. But there isn't, because now when I call the apple people, they assure me that it must be a hardware issue (and furthermore that the apple employees should have been able to tell me this over a year ago), and unless I want to buy parts there just isn't anything that they can do. Which leads me to my next point, if the problem started while under warranty, and you have documentation of this, why do I - a poor starving student - have to pay for this just because it took you, Apple, a year and half to finally figure out the problem?
So to recap, I decided to pay the exorbitant apple costs and make the switch from PC because I thought that the stability of the machines, the so touted excellent customer service, and the superior programs were worth the cost. And to be fair, the programs are fabulous, the apps integrate smoothly, and it starts up with a flash. Unfortunately I can't enjoy any of this with my laptop on my lap without risking burning through my pants. I can only enjoy these benefits for about 30 minutes before it starts freezing due to the heat. And, a few times a year I have to make multiple journeys to the apple store (which is, to be fair, really quite a nice store) to get the latest hardware problem fixed, which means I'm often without it for days to over a week at a time. All in all, it's not worth the money to me - one of those young, hip, cutting edge media types you are trying so hard to market to - until you can fix your customer service issues, put knowledgable people in positions to help, and have the internal support systems to get it done with at least enought efficiency to keep up with the technology demands of the modern world.

It sounds as if this is coming back to Norton Security...
"LiveUpdate_solved" in "Norton 360"
The article by author "rab60" contains detailed instructions on the Live Update solution.
You might try a more thorough search of the Norton community forum... I do not use Norton and cannot comment on whether any of the solutions work.
Kind Regards,
Dragon-Fur

RIDICULOUS customer support and invoice due to fraud - Still not resolved since April

I am posting my story from the past 9 and a half months here only because I’ve tried many many other ways to get in touch with Verizon about issuing a billing credit but have received TERRIBLE customer service during this entire time. I am now trying any other means possible to get in touch with the proper people at Verizon to get this matter resolved. It is a very long story, but this has been our life since April.
Beginning in April, we received a couple emails stating that there had been a change on our wireless account. Thinking nothing of it, we continued on until the three phones on our account started getting shut off. Calling Verizon, they stated that there were indeed changes made to our account and they shut our phones off to prevent any future changes. We had to cancel our online MyVerizon account to prevent hacking into the account to make changes.
Weeks went by with our phones being turned off for days at a time and the fraudulent international minutes starting to rack up. Every time we called customer service, they would ask us if we were making the hundreds and hundreds of minutes of calls to and from Jamaica and Cuba – no, we only make less than 50 minutes of calls a month. They would eventually turn our phones back on but it would never be fixed.
After many weeks, approximately 30-40 hours spent on the phone with tech and customer support, wasting a day of vacation to work on this problem in a Verizon store, approximately 5,000 fraudulent international minutes, and a $10,725.48 bill for April (YES almost 11 THOUSAND DOLLARS), the problem was finally solved. The final outcome was to credit back all the fraudulent charges on the next bill, and I demanded 6 months free service because of all the inconvenience we had to deal with.
During the next bill, there was a credit balance of $1,029.44, which made sense to me because our monthly bill is between $150-$160, plus about half a month of having our phones shut off. After our normal monthly charges, the May bill had a credit balance of $871.55. The June bill was fine. The July bill was fine. The August bill was fine – a $414.26 credit balance with the words “DO NOT PAY” next to the balance. The September bill is when it hit the fan again.
On the September bill, there were $986.02 of “Other Charges”, mainly state sales tax and the Federal Universal Surcharge. $838.08 of it was specifically on the one line that only has a $9.99 monthly access charge. Does $838.08 of sales taxes and surcharges on a $9.99 monthly charge make sense to anyone?
I called on October 10th– the person who I spoke with said they would ‘research’ it and call me back by 4:00 that day. Never did. I called back on 10/22 said they agreed with me that $986.02 of “Other Charges” does not make sense. He was able to credit back those charges, but they would not appear until the next bill and it should still leave a $261.10 credit balance.
Then the October bill came in the mail with no credits issued. I called on 11/12 and found out that the supervisor from the last person who said the amounts should be credited back would call me by 11/14, but they would push them to call me on the 12th instead. Never called back on the 12th. Never called back on the 14th. That’s when our phones were shut off again because of non-payment.
I called back on 11/14 and was transferred from customer service, to fraud, to customer service, to billing, to fraud, to financial services, to customer service. Finally the last person I spoke with said it was a billing issue and she would fill out the necessary paperwork to get the charges reversed and our phones turned back on. The credits should appear on our next bill (where have I heard that before). And she even gave me her email address so we could follow up with each other.
The November bill had arrived and on it there was now a $1,059.65 balance due! Again, messages were received demanding payment. I reached out to the last person via email on November 25, November 26, November 27, December 4, December 9, and December 16. I am not surprised that I have never received a response from them.
I called customer service on 12/3 where the person submitted all my information into fraud to have them investigate. She then gave me a ticket number and stated I needed to call fraud. I called fraud on the afternoon of 12/3 and was on hold for over an hour with no one picking up. I called back on 12/4 and fraud stated they cannot give billing credits, so I was transferred to financial services, who said they only accept payments. Then I was transferred to customer service. That person agreed that something was wrong and would ‘research’ it and call me back the next day –they never did.
I called customer service on 12/10 and they said it is a fraud issue – that the sales taxes from the $10,725.48 bill back in April finally caught up and were billed on September’s bill. I asked why I would be liable for sales taxes on an invoice I was NOT liable for? They said since it was a fraud issue, I would have to speak with them. So I was then transferred to fraud, who said they would need to research it and call me back later in the day. Of course, they never called back.
Once our phones were shut off again for non-payment, I called back on 12/11, demanding to speak with a supervisor of a department who could issue credits. I again was transferred 9 times between customer service, financial services, billing, fraud, and back again. I did learn that the bill was so high because we haven’t made any payments in the months after the fraud. I said that we were promised 6 months free, and there was a credit balance, and that our bills, with the credit balance, said “DO NOT PAY” on them, why would I make a payment? No one could explain, other that our bill is so high because we haven’t made a payment.
Finally, on 12/11 I was able to speak with a young woman who again said she submitted paperwork to the billing department to have them look at it. The process would take 24-48 hours. She also gave me her email address, and she’s been very responsive to my inquiries regarding the status, even though there have been no status updates. On 12/16 I spoke with her again and she said she hasn’t heard back yet, but at least she was able to turn our phones back on.
On 12/16, my wife visited a Verizon store in hopes that an actual human may be able to help. The representative in the store called customer service and received the same run around and was bounced around to several different people. My wife then got on the line with a helpful customer service rep (I believe the same rep who has at least been responding to my emails, although she cannot resolve the matter). This woman at least found out that the original over credit was for international taxes that would come at a later, unknown date. This was never told to us and thought it was the 6 month credit of service we demanded and hence, have not paid Verizon since the credit was applied in May (with the words "DO NOT PAY" written on each bill). My wife then spoke with someone in "customer relations" who offered only $150 to resolve this $1,000 issue. After stating we wouldn’t accept anything less than the full amount, she then gave the name and number of a customer service manager. The manager returned my wife's call promptly but argued that nothing could be done because we have not paid our bill in 7 months. She would not listen to history of what has taken place and would not accept our offer to pay December's bill for our normal monthly service and then continue forward. That phone call was disconnected at 4:30PM EST on 12/16. Four voicemails have been left for her and as of 12/17 at 1:30PM EST, none have been returned and the "manager's" name is no longer on the voicemail box for that phone number, when it was on the first attempts to reach her.
We are giving until 12/20 to settle this issue. I see two options: 1.)We will take our money and sign up with a different carrier. Verizon will not receive payment for the amount that is said to be owed, since we do not owe this money, and we will go to the state attorney general. Or 2.) Our account can be credited, this issue settled, and we will continue to be happy customers, who pay on time, in full, every month, dating back more than a decade. This, again, has taken an astronomical amount of time and energy to try and settle this. We really should be receiving another 6 months free service.

Take verizon to small claims court, do it now. Pay the small court fee and take them to court.
You must also write a certified return receipt letter to Verizon's remittance address and dispute all the amounts in question.
Get all your paperwork together and names places and dates of contact, see the judge. Its that simple.
Don't even bother jumping through hoops with verizon wireless. But do as I told you to protect yourself and your rights and your credit. Verizon has to answer court summons. Let them come to you. Let them contact you and settle.
I doubt you will get six months free. But hey it doesn't hurt to try.
Good Luck

Verizon Customer Service and Samsung Galaxy S III

A little over 3 weeks ago I purchased a Samsung Galaxy III phone from Verizon.
The exact store is:
224 North Weber Road,
Bolingbrook, IL 60440
(630) 226-4660
When I purchased the phone the person who sold me the phone told me that I had 30 days, If I was not completely satisfied with the phone I could return it and get my money back. However, he assured me that I would LOVE my new phone.
I had just come off using a Blackberry for 4 years with no problems AT ALL! I loved that phone, but I thought it would be nice to get up to the 21st century phone standards and get a touch screen phone. Well, I went for the best…… or so I thought.
As soon as I got my new phone in the car, I started using the speaker phone hands free. The speakerphone began to cut in and out and the person, my husband whom I most speak with could not understand what I was saying. I used the speakerphone on my Blackberry without issue. I did not think much of it because I was so happy to have my new phone. I thought maybe I was just in a bad area etc… Well the issue persisted also when I called my bank, my husband’s mother, my mother and it did not matter where I was the speaker phone did not work properly. Then my phone started to drop calls. Again, I thought it may have been the area, but it started happening a lot. So now I was really beginning to wonder. Having though I was still under the 30 DAY warranty, I gave it a few more days. I began having to take out the battery to reset the unit because apps where disappearing and when I went to re-install them the unit indicated that app was already on my phone and wanted to know if I would like to uninstall the app. I had to once again take out the battery and have the unit restart. Well, I could not take it anymore. With all of the things going wrong only a couple of weeks after purchase, I had to go into the store and see what they could do for me. I went in and explained my situation to the manger who was greeting people at the door, I think her name was Katie or something like that. She put me in line on her IPad just like everyone else for someone to assist me. I was assigned to a very pleasant associate who took the battery out of my phone and said try this to see if this works for you. I, not knowing very much about the technology said ok and walked out of the store. Well it kept on getting worse. I went back to the store on Sunday, September 30th 2012 asking for my money back or a new replacement for the phone. They would not assist me. I started with a regular associate and went up the chain finally getting Katie (the store manager) who repeated everything that everyone else said. So, obviously, she has no managerial skills at all. She stated that they would have to totally reset my phone to see if some apps where conflicting etc. Isn’t that what you purchase a Smartphone for??? To put apps on it and calendars etc. I just downloaded a calendar and Xfinity because that is what I have my e-mail on. I don’t’ think that was the issue, but you could not tell Katie anything.
I wanted a new phone replacement or money back as I spent $300.00 dollars on this phone. She would not have it. She said we have to go through the proper trouble shooting because I was out of the 14 day return policy!!!!. OMGsh 14 days???? I was told 30! Had I known this, I would have gotten my money back the first time I took the phone in for the issues I was having. At that time, I was still under the 14 day policy! I proceeded to express my opinion to everyone in the store stating “Don’t buy a Samsung Galaxy III” They are pieces of **bleep**. Well, needless to say Katie did not like that and she set my phone down in front of me and said, if I am going to swear, she is not going to help me. Ok, then I re-worded my statement to tell everyone in the store “Don’t buy a Samsung Galaxy III they are pieces of garbage” I cleaned it up a little, but still got my point across. I also told her that I would blog about it and send a letter to the corporate office of both Samsung and Verizon. I don’t think that she believed me, but here I am taking my time for this stuff. Time I don’t have much of, but I feel very strongly about this situation. I was lied to and Katie had the nerve to tell me that if I get a replacement phone from them, it would be a refurbished unit even though I just purchased the unit 3 weeks earlier. THAT is unacceptable by any standards!!!
Needless to say I left the store totally dissatisfied with Verizon’s customer service and the Samsung Galaxy III phone. I have not put any unusual apps on my phone nor have I downloaded a new calendar to my phone and I am still having the same issues with dropped calls and bad speaker phone. I will not put any time into this phone for them to tell me they need to reset the whole darn thing again! I am not going to bother going back to that Verizon store, because I know that they will not lift a finger to do anything about it.
My husband wants an IPhone 5. We will not be purchasing this from Verizon and I will probably eat the cancellation fee and go through AT&T so that my husband can get his IPhone. I will never purchase another thing from Verizon, this is not the first time that that they have let me down.
I hope that this letter, blog, facebook, YouTube note will open some eyes with regard to Verizon customer service and the Samsung Galaxy III phone. I don’t know if it will, but with social media as it is, I hope it DOES!
Thanks for nothing Verizon!!!
Sincerely
Donna {edited for privacy}

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the
Verizon Wireless community.

Digusted with the lack of Customer Service and Complete disregard for Inconveniences

Its a shame I have to come here in order for my voice to be heard. I have spent many hours on the phone with technical support and customer service and it has been to no avail. As a longstanding verizon wireless customer I assumed the high level of customer service experienced there would be translated when I decided to pay MORE money and switch from DirectTV to Verizon FIOS. The last few days have proven me wrong as I still remain without internet, tv, or phone service due to a technical issue beyond my fault. I spent an hour on the phone yesterday only to find out a technician would need to be scheduled and sent to my home today. Working in sales, I have reports I must complete each day requiring use of a WIFI connection so this was already becoming an inconvenience on top of the fact I had to be available between 8-12 and miss a half day of work. Not only did the technician never show up but lied in the notes and stated he/she made an attempt to reach me by phone. My call log shows no incoming phone calls during anytime between 8-12 today. When I called tech support to check on the status of when they would be getting someone back out they informed me I would have to wait until tomorrow afternoon before someone could come out. I expressed my extreme displeasure with having to miss more time from work (which is additional money lost) and inconvienece as I would have to move my day around to find a place with free WIFI after work hours to complete my reports. Traffic in DC is not friendly and this has completely turned me off. Veriozn FIOS is unreliable and the level of service I have received to date has been sub par to put it politely. Offering me 2 pro-rated days back on my service doesn't even begin to compensate for the missed time out of work nor the gas and inconvience of running to the nearest free WIFI so I am able to do work required of me. I decided to switch to FIOS because of the verizon name assuming the quality of the product and level of service would be one I could depend on. This has been the farthest thing from what has taken place. I now have another appointment tomorrow and quite unsure if anything at all will happen. I need some somebody from corporate to receive this message as it took me forever to find this forum to express myself and try to come to some resolve to make things right in this situation. None of your customer service reps possessed any information on how to contact corporate and due to my experience I can see why. You all would likely have to hire full time stafff to accomodate the level of complaints coming in. Pending how this situation is resolved, I may or may not take my story to social media and as many review and blog sites as possible. Verizon FIOS has ruined my day and I hope that someone will care enough to make this situation right.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Customizing Setting for Free Goods Determination

Hi Friends,
Can any one send me all the customizing settind for free goods determination rathe i have maintained all the settings but when i am creating sales order it's not expoding the free goods. Please rsolve the same asap.
Many Thanks
Bharat B

Dear Bharath bhushan
For Free goods determination in sales order
1.The entire img settings under -sd-basic functions---free goods (i think next to pricing control) all entire settings to be done(i am not with SAP system today so the img path you have to correct it)
Mainly there is one sales area DPP and CPP assignment like pricing procedure assignment is there That has to be done
2.Free goods condition records should be there in VBN1
3.The most important thing your Pricing procedure should have R100 condition type with requirement 55 and alternate base value 28
Without this condition type free will not come in sales order
Free goods are determined by R100 or NRAB condition types
R100 is with requirement 55 and alternate base value 28
NRAB is with requirement 59 and alternate base value 29
Both inclusive and exclusive types are picked by R100
10+1 free (exclusive) for a sales order of 10
9+1 free (inclusive) for a sales order of 10
Both these uses R100
10+1 free (exclusive) for a sales order of 10
There will be two line items in sales order one with TAN for 10 units and another with TANN for 1 unit
9+1 free (inclusive) for a sales order of 10
There will be two line items in sales order one with TAN for 9 units and another with TANN for 1 unit
and
inclusive without item generation is also there
This is picked by condition type NRAB
In this case against a sales order for 10 units say each Rs 10 the total value of that sales order will be 90 for 10 items (there wont be any extra item with tann)
There will be only one line item in the sales order for 10 units and there wont be any TANN but the nett value will be Rs 90
that means 10 % discount spread over the all ordered items without any free item generation
This is inclusive without item generation
While creating condition records in VBN1 we will specify whether it is inclusive or exclusive or inclusive without item generation
Based on this differentiation this will be picked in sales order provide you have maintained both these condition types in your Pricing Procedure with their routines and alternate base values
Regards
raja

Subsequent Delivery Free of Charge and Free of Charge

hi all,
What is Subsequent Delivery Free of Charge and Free of Charge?
and Can i get some material on this topics........
regards
Arun

Hi there,
Free of charge is when you send the free samples to customers. FD is the order type.
Some times customer may return goods coz of damge or of poor quality. In that case, he returns the goods & requests substitution. In that case we create subsequent free of charge order type SD.
Pls refer below for further information:
http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm
http://help.sap.com/erp2005_ehp_03/helpdata/EN/70/a7853478616434e10000009b38f83b/frameset.htm
Regards,
Sivanand

Scale in pricing and free goods.

Hi All,
Can anyone plz tell me ,What is the role and how to use the scale in pricing and free goods determination.
Regards,
Ashima

hi,
. Create a condition by copying a a standard condition like BO03 in V/06
2. Assign this condition in the std pricing procedure with acct key as ERB and accural key as ERU - V/08
3.Create a Rebate Agreement in VBO1 (It is O = Owl and not zero). No will be generated
choose 003 - Customer rebates, enter the customer code, the validity and check for the status shld be in Open, click on the conditions enter the percentage and accrual amount. You also can have scales in this. Also you need to maintain the material for the settlement
4. Create a sales order for that customer and check the rebate agreement.
5. You can see the rebate condition in the invoice only.
6. Once you have posted the invoices, then go to rebate agrrement no. clicl on verfication and it will show the order details.
7. For settlement change the status of the rebate to B - release for the settlement.
8. Credit memo request will b generated copy the no. and go to VA02, remove the blocks if any and create an invoice (credit memo).this will show u the accrual amount.
9. In both the invoice and the credit memo check the posting - accounting document it will show u the accrual as negative.
10. Again go to rebate aggreement and check the status it will show you D - Final settlement of agreement already carried out
Regards,,
JP

Bt you need to get your customer service and billi...

HI all just to let you know I have been with bt ( all 3 packages vision, broadband option 3 and telephone + the £5 each month free calls )
Until they tried to put all of the bills together all was fine I got all bills and went online to pay instant with card and or part direct debit for 2 of the 3 accounts. ) all no problems.
UNTIL!!!!!!
the change over back in July 2010.
After a 1.5 hours repetitive conversation with customer service ( and yes they where english speaking ) we are astill no where.
they now say that my bt broadband has a different account and has been sent to my landlord ( as he had to call them 3 yrs ago to get a line put in to my rent place)
any way the only problem is my broadband bill. I have not received any bill paper or email from July 2010 at ALL!!
I still get the bills for vision and telephone all in my name and gets paid direct debit I have no problems with those 2 its the broadband bill
Only to find last night my landlord came round irate that bt had cut him off because my broadband bill was not paid and he said its not his its mine ( this was lets say a slight confrontation with me and landlord) BT muck up again !!!!
Next I call today to speak to Customer service only for them to keep repeating that there is nothing they can do its in the landlords name.
I say I'm not bothered I just want to know why I was getting all bills and paying for them ON TIME until July 2010.
They then say they need to change the account holder to my name and I say but your sending me online email bill and paper billing for my vision and telephone why have you stopped the broad band.
Any way sorry for long story but I am seriously thinking of enough is enough now what with the first 18 months broad band connection problems ( exchange end had to re port 3 times their end) and 4 engineers. to get it sorted to now when BT change all account into one for this to happen.
LISTEN BT ITs now become a personal confrontational matter ( my landlord coming round)
ITS your problem your end GET it sorted.
If my only advice to anyone with BT
1GET account in your name same address if possible.
2. make sure BT know your mobile, and email addresses. double check each year when you renew contracts
3. WRITE EVERYTHING DOWN , name, time date who spoke to.
HERE COMES BIG COMPLAINTS LOOK OUT BT
also sent email to adam lee yesterday about this whole thing. Adam lee was who my landlord spoke to about the whole thing and so I think he deducted the wrong billing of my broadband to his account.
his email is ******* for any one else.
UPDATE:
when I check my online statements it shows all 3 accounts yet BT customer service say my broadband account has been disconnected?? DUHHHH im using it now !!
and funny thing is how can you pay a bill if the broadband says your bill is uptodate your next bill is due 16th October 2010 ( YES 2010 ..LOL)

Hi Hamish72
Thanks for comments
I totally agree as I run my own facebook custom fanpage design and webhosting so I know how customers what to be treated Key 1 I learnt is always listen and repeat back their question. and 2 solve the problem. 3 revert back to no: 1
UPDATE: just spoke to another customer service person called KAREN. Now this is not a name and shame in fact I have include her name as she sorted this all out in 30 mins totally understood and has 75% solved problem while on the phone. The other 25% is down to waiting to activation of a move over of the error of bt putting my broadband account under my landlords account ( different address ). Why the other CS couldn't do this I don't know.
any way will let you all know how it goes.

Disappointed about the "early upgrade" and "free" LTE phone promo...

I must say I'm rather disappointed with Verizon as of late. First, I was told that adding my wife to my plan wouldn't interfere with any of our services and then was charged $500 in text message fees when I found the store had not put my unlimited texting back where it was supposed to be. Then, I was given the $15 unlimited data promotion for a year which was also taken off after adding the wife to my plan. Neither of these caveats were explained to me by anybody when these "promotions" were given. I guess it comes as no surprise, then, that this one was a load of garbage too.
I have talked to several customer service representatives and Lord I must say there are dozens of curse words I would like to use right now. I logged in to MyVerizon the other night after checking up on data usage since I have unlimited data but the wife is capped at 2GB. I see a promotion in the bottom window "Recommended for You" that says I can get a free upgrade to a 4G LTE phone at no cost to me. Obviously, I'm going to click on the link as I hadn't really thought of upgrading to 4G's higher end phones until the prices came down a little more. Instead of being given the option to choose from my phones, it adds the Nexus to my cart and says I have to pay full upgrade price. I go back to the other phones, and now they all say full upgrade price. I go back to the home page, and now the "Free 4G phone" offer isn't even showing up.
Now, if you're still following this, I immediately called customer service and the first person I spoke to seemed more interested in getting off of the line with me as they advised me to wait for the promotion to pop back up and I will get it for sure.
I called back a couple of days later when I didn't see it and spoke to a nice young lady who then told me that she wasn't sure why it had done that to me but that I was eligible for the 4G discount - $100 off of any LTE phone and that I misunderstood "Free LTE phone".
Look. I know the difference between "$100 off" and "Free". One costs money, the other doesn't. One gives me a discount on the phone I would have upgraded to later this year, and the other gives it to me for free. Why would I upgrade now to save money on a phone that I will buy discounted in the future?
I told her that was not what I was offered and that I want what I had been offered. She went to speak to a supervisor, and then came back and told me that the free LTE deal was a south-only promo. Fair enough, but then why was I offered the deal and then all efforts were made to prevent me from going back to take advantage of it? When I mentioned this, she said that her supervisor had said that they could give me the free phone if I agreed to drop my unlimited data to 5GB/monthly as that is what the southern promotion was.
I did some research and spoke to a friend who lives in the south and their promo was a free phone with unlimited data grandfathered in. So what the heck gives with this misinformation? I felt as if they knew I wouldn't give up unlimited data and were just trying to get me off of the phone.
Finally, I spoke with a gentleman tonight who seemed helpful until we arrived at the same point. Except he told me that the previous customer service reps had misinformed me again and that the southern promotion was indeed grandfathered unlimited data. I told him "Great, sign me up then". Then the disappointment set in. He said that it couldn't be done at all. He said I should have taken the offer last night and then had my unlimited data reinstated (as there is a 14-day policy for such a thing apparently). So I asked why it was offered to me before with the intention of getting me to give up my unlimited data but now it wasn't being offered to me at all. I was told "I don't know, I'm sorry". Well, that doesn't fix the problem, does it? He tried everything he could to sell me the lesser phones (that I already mentioned were a step down from my current phone - the Fascinate) and then basically ended the call saying nothing more could be done.
This is absolutely ridiculous to be treated this way. I have paid my bill on time, and I know that Verizon is the most expensive carrier out there. I have cheaper options, but I chose Verizon because the service is incomparable. Why am I being told lie after lie after lie about what can and can't be done and being offered promos that I can't even get? This wouldn't have even been an issue if I had just been given the original promotion I was offered without losing my unlimited data and I feel like your associate simply enjoy dangling carrots in front of peoples' faces.
I use quite a bit of data and I enjoy my service but my patience is beginning to wear very thin between incompetent store associates and lying customer service representatives. With my upgrade coming up soon and my contract ending soon after I'm beginning to wonder if I made the right choice in leaving AT&T at all.
Utter nonsense. I feel cheated and worst of all I feel as if I was baited into a promotion I will now never get despite the fact that it was promised to me one night and then forbidden the next.

And to make it even worse, each person told me to just "check back later" and "maybe the phone I wanted" would be discounted.
If it was "maybe" discounted, why not just save the trouble, the customer, and the time, and just give me what you offered me?
So annoyed right now....

How do I do use the custom code and format for a percentage with 2 decimals in Report Builder 3.0?

In Report Builder 3.0, I have the following custom code entered:
Public Function SafeDivide(Numerator as String, Denominator as String) as String
Try
If Numerator = “” or Denominator = “” then
Return “-“
End if
If Numerator = “-“ or Denominator = “-“ then
Return “-“
End If
If CDbl(Numerator) =0 or CDbl(Denominator) = 0 then
Return “-“
End if
If IsNothing(Numerator) or IsNothing(Denominator) then
Return "-"
End if
Return Val( ( (CDbl(Numerator) / CDbl(Denominator) )*100 ) )
Catch
Return "-"
End Try
End Function
I call the custom code in the cell with the following equation:
=Code.SafeDivide(sum(Fields!TY_UNITS.Value)-sum(Fields!LY_UNITS.Value),sum(Fields!LY_UNITS.Value))
I have the format for the cell set to 0.00%, but it’s not being followed.
I want the result to be formatted as a Percentage, but instead I get values like:
-78.9473684210
80
300
-100
I have the format for the cell set to 0.00%, but it’s not being followed.
How do I do use the custom code and format for a percentage with 2 decimals?

Hi AngP,
After testing the issue in my local environment, I can reproduce it. Based on my research, I find this issue is caused by the type of Units_VAR_Percentage cell is string, while the type of CDbl(Parameters!Var_Threshold.Value) is double, so they cannot be
compared.
To fix this issue, we can add a hidden column (Textbox91) next to the Units_VAR_Percentage column, and type =(sum(Fields!TY_UNITS.Value)-sum(Fields!LY_UNITS.Value)) /sum(Fields!LY_UNITS.Value) as the expression. Then use the expression below to control the
BackgroundColor:
=iif(iif(reportitems!Units_VAR_Percentage.Value=CStr(format(reportitems!Textbox91.Value,"0.00%")),reportitems!Textbox91.Value,0)>CDbl(Parameters!Var_Threshold.Value),"Yellow","PaleTurquoise")
If there are any other questions, please feel free to ask.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

Custom rotate and free rotate

Similar Messages

Maybe you are looking for