Customer and customer group with different credit limit.
HI All,
we have customers belonging to a group. Every single Customer of the group must have its own credit limit and the group must have another credit limit too. Example.
Customer 1: Limit u20AC 100.000
Customer 2: Limit u20AC 350.000
Customer 3: Limit u20AC 400.000
Group 1: Limit u20AC 700.000
I used the customer hierarchy and now each customer have the high-level customer "10000":
Group 1 = Customer "10000" (Account Group 0012)
so Customer 1 + customer 2 + customer 3 limit can not exceed limit group 1 (u20AC 700.000)
How can fix ?
Thanks in advance.
Antonio
thank you for your reply
in my system, each customer is paying, but the group 1 no. The credit limit is not shared but different. If CLI1 exceeds its limit, I lock the sales orders, but if an individual does not exceed the limit I have to check the sum of CLI1 CLI2 CLI3 exceeds the limit of u20AC 700,000.
example:
CLI1: Limit u20AC 100,000
CLI1: credit exposure u20AC 55,000
Group 1: Limit u20AC 700,000
CLI1 CLI2 CLI3: credit exposure u20AC 670,000
New Customer Order CLI1: value u20AC 35,000
The sales order is blocked because it does not exceed the limit CLI1 (100,000 u20AC) but exceeds the limit of a Group (700,000 u20AC)
Thanks
Antonio
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