Customer Master with Multi-Org

We are implementing 11i with multi-org. We have been trying to determine at what level the customer master (and others such as item master) files reside within the multi-org levels. Specifically, does the customer master lie in the set of books level, or at the operating unit level, or the legal entity level, or some other level?
null

Hi Jay,
Your last sentence is very interesting, have you customized to secure Customer Header by OU ?
Was it a heavy customisation ? Did it impact many forms ?
Because this would have to be effective in all screens bringing customer info (Telesales, Teleservice, Sales Online, AR, OM, ...).
Thank you for your help,
Christelle
Hi Robert.
We run 57 SOBs and OUs. Customer Header is above SOB and OU level. It is shared bu all OUs and SOBs.
Customer Address and entities below (site use etc) are OU level.
FYI it is possible to customize to secure Customer Header by OU (org_id).
Cheers.

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