Customer Merge Error: Account is not deleted

Hello Everyone,
I have faced an issue in the customer merge in AR. Merge completed but the old customer account is not deleted. However, it is inactivated. The error message is the following:
"During account merge an old customer ID is found in QA_RESULTS table. The table is used to store archival info of test data. The customer name can be used for auditing purpose and cannot be deleted"
Can anyone help me on this? We want to delete the old customer.
Thanks & regards
Kundan

Why do you need to delete old customers?
I might be wrong/outdated but I believe you have encountered a normal functionality. In account/party merge, an account/party that was merged will be inactivated but not deleted for recording purposes. However, the merged account/party won't be visible in Apps - but can be selected thru SQL queries.
With the above, you can forcefully delete records using your own SQL statements(not recommended).

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