Customer Scrap

Hello All,
I came accross with a new reqt. The reqt is as below,
We do third party business at our plant . Third party menas we do subcon activity. Some of our nearest place companies sends
us some material for turning process though they do not have machining facilty at their shop.
We receives the raw material from those company & we carried out machining to that raw material. But during operation the boring gets generated. After the machining we used to sales the fininshed material to customer with sales order processing but
now a days the customer demands to send the boring generated while maching.
How can i return the boring to customer ? I can not create FOC sales order as this raw material I have not purchased..
Please let me know the soulition for above case.
Thanks in advance.

Hi Shailesh
If I understand the situation correctly, you receive a raw material from your customer. You machine to create a finished article, and have the "off-cut" as well.
Until now, you have only paid attention to the finished product.
It seems to me that this is a PP problem, and that you need to create a BoM that yields a finished product (or semi-finished) and a by-product or co-product.
Once you have this in place, you should be able to book the off-cut into stock and send it back to your customer.
James

Similar Messages

Conversion of FG into Scrap

Dear All,
Conversion of FG into Scrap.
one step process (mvt. type 309)
Accounting entry
scrap inventory a/c dr
gain /loss on scrapping a/c dr.
To, FG inventory a/c cr.
two step process
scrapping through 551 movt type -
gain/loss on scrapping a/c dr.
To, FG inventory a/c cr.
generating scrap 902 movt. type (customized) -
scrap inventory a/c dr
to gain/loss on scrapping cr.
my question is our client is following two step proces is it correct. moreover gl getting hit is price difference instead of loss on scrapping. what is the correct scenario and which movement type should be involved.
Regards,
Divraj

Hi Divraj,
We follow the first step and i personally feel that this is the best method of scrapping of Finish Good.
As the difference between the cost of FG and Scrap is going in Gain and Loss Account. IT IS NOT A PRICE DIFFERENCE.
Regards,
Shayam

TCS accounting entries

Hi,
1. PLease explain while creating customer scrap sales invoice what is the accounting entry.
2. we are handling TCS through EWT tax type & code, while creating customer invoice VF01 TCS value is not adding to the customer value.
Thanks
Christopher.J

Accounting Entry:
Customer A/c... Dr Rs.109
To Scrap Sales    Rs. 100
To Excised Duty   Rs. 8
To TCS payable   Rs. 1

Asset sale w/o customer & Asset Scrapping

Hi All,
In a scenario,an Asset having a APC value 1000 USD and which has been depreciated by 200 USD til now .
Now in case of asset sale without revenue, we have the below accounting entries.
Asset APC Cr 1000
Acc Dep dr 200
Clearing Account P&L dr 800
In case of Asset scrapping,
Asset APC Cr 1000
Acc Dep Dr 200
Asset Scaping P&L dr 800
In both cases the P&L account is debited. So how the 1st transaction is different from the second one, from accounting prospective?
Regards
Rudra

Hi Rudra
Are you talking about Asset Sale without customer?
This is used when there is a Cash Sale.. The clearing account is later on cleared and you can post it to Cash Account
Asset Scrapping is a pure loss where you dont get anything out of sale
Br. Ajay M

Scrapping Customer "Return" Stock

Hi Gurus,
We have material in "RETURN" stock received from Customer through mvt.type 651.
We want to scrap this material.
When I tried MIGO-mvt 551, I get message quantity deficit.
In particular, can we directly scrap the material in "Return" stock. Or should we take it to "Own stock" through 453 and then scrap. Or is there any other step to carryout for scrapping.
Is it that it should be scrapped only from "Unrestricted/Inspection/Blocked stock"?
Kindly inform the sequence to scrap return material.
Thanks & Best Regards,
Mohan

you are not allowed to destroy/scrap other owners valuables.
As long the material is in return status, it is not owned by you. You just manage inventory, but no value.
You have to transfer it into own stock to do what you want.

Section code in customer line item for scrap

Hi
I created customer. I assigned business place to manufacturing plant and then section code to business place. Now i created scrap order and did PGI and invoice.
Now i i saw accounting entry and double clicked on customer line item. There i saw business place field is updated. But section code field is not updated in that.
My requirement is that is TCS certificate is not comming in J1INCERT. Its telling NO DATA SELECTED FOR PRINTING even though i gave all parameters like challan number, date, etc.
Edited by: Deepak Agrawal on May 12, 2010 3:29 PM

HI,
Are you using new general ledger concept?
Regards,
Satish kumar.

Scrap in copa by customer,country....CO-PA costing based scenario

Hi expert,
I have a question. In KE30 I have value field for scrap with an amount and my user want to see this amount splitted by customer, but if I select customer I donu2019t have any value linked, all the value is not assigned to char custumer
The pp order that generate this scrap is linked to an SD order, so I think that there should be the link with customer.
I have seen that Profitability Segment Characteristics KNDNR Customer is created and in transaction KEDR I have the following:
In step 13, Table lookup Sort field from Customer, in detail:
Definition :
Source fields for table lookup
     KNA1 KUNNR Customer Number 1 =CO-PA KNDNR Customer
Assignment of table fields to target fields
     KNA1 SORTL Sort field =CO-PA SORTL Sort field
Condition : Nothing
Attribution : Nothing
what i shoud do or check to have scrap by customer as detail in my report. I also would like to see the value field splitted by country , continent...etc all this char are already created and mentioned in KEDR.
i have more then one comany code.
thanks

Hi,
how could i be sure that scrap are charged on PP? If i look at ke24 and i select value field for scrap i can see from orign data the PP order and SD order.
In Characteristics of copa doc in Customer related chars i have the following filed mentioned but empty:
Customer
Country
Customer group
Sales Group
Sales Office
If i enter a new rule of derivation how can i update the historical data? to see all old scrap assigned to the characteristics of customer, country....ecc there is a tcode for update?
For country i have found already this derivation rule:
Source field:
CO-PA     LAND1     Country Key
target fields
CO-PA     WW030     Continent
why it doesn't work? if i have more company code should i enter them in folder condition of the derivation rule step?

Customer exit for changing order quantiy and scrap quantiy in MD11?

Hi gurus,
My objective is to update the order quantity and scrap quantiy field as per some logic and overwrite the existing values in MD11 (create planned order). Can you suggest the correct exit for incorporating these changes
Thanks

Hi,
Try LMDR2001 and LMDZU001.
Hope this is useful.
Regards

Defective t440s and the worst customer support I've ever received

2 months ago I purchased a t440s that arrived defective. Notably, the screen was the upgraded FHD IPS panel. My unit came with the LG model, which is notorious for being defective. The screen had bad viewing angles (its main selling point...), about 1.5 inches of light bleed along the bottom, and significant yellow tinting outside of a medium-sized circle in the middle of the screen. Additionally, the trackpad was too far left in its housing and would ocassionally *get stuck beneath the case* and ALWAYS scrape against it.
After waiting 3 weeks for my laptop to arrive, I requested a repair after owning it for 2 days and sent in my laptop-- at the end of September. I didn't receive any updates on the status of my repair until several days ago. I was unable to answer the call and the voicemail Lenovo left only said that my repair was pending. After attempting to contact support myself and being placed on hold for absurd lengths of time, I gave up.
Earlier today I received another call. The rep told me that my laptop wouldn't be able to BEGIN being repaired until November 24th, at the very least. This is due to a backorder on replacement screens. I'm assuming that's because they're having to replace more than just a few.
The rep offered to have my laptop swapped with a new unit, yet I'll have to speak with another person who won't be calling me until "sometime next week" to actually have this done.
The girl I spoke with to initially request my repair was very kind and knowledgeable. Everything following that has been unacceptable at best.
I purchased from Lenovo after being told by numerous peers that their quality was legendary across the board. I don't think I'll ever purchase another Lenovo product in my life and I will definitely try to dissuade anyone from making the same mistake I did.
You suck, Lenovo. You really **bleep**ed me here.

I gotta say that when I was dealing with customers services I thought they were fantastic, and this was back in June. Now my player has sadly broken again...ugh...twice in a year...which is making me consider just buying something else, I know all mp3 players are reportedly like this, but its just not right... ...and I'm pretty sure Creative just have a big warehouse of faulty Zen's which they put all the faulty ones in when they get returned, and then they just pick up another one and send it out to you. I also find it ridiculous that there is no telephone support for everyone...which would solve alot of problems... I sent Customer Support an e-mail, so when should I hear back? My Zen doesn't charge properly, and for the past couple of days any time i turn it on it just freezes...Message Edited by Kid-Eternity on 2-0-200608:23 AM
Message Edited by Kid-Eternity on 2-0-200608:26 AM

Can I complain about the Customer Service here?

I just had a very measured conversation with the Service Repair people, but there were a few things that struck me as utterly ridiculous. So if Lenovo is interested in understanding the customer perspective, I thought it would be a good idea to share.
I bought a IdeaPad s10-3 netbook a little under a year ago. I did extensive shopping around to find a machine that was not only a good deal, but that would be more than the piece of crap netbook that my sister has (she has an HP). I liked the s10-3, and despite the Lenovo reputation for bad customer service and questionable quality for their non-Thinkpads, I bought it.
I absolutely loved it for the 9+ months that I had it. It was good to surf the internet and write e-mails, it had an excellent battery life, it was very portable, and it could handle Microsoft Office. Apparently I loved it to much. I took it too many places. Because despite placing it in a memory foam carrying case when I took it around, I found that the cover (basically the screen) was misaligned when I closed it. One of the plastic hinge covers had broke.
The plastic had broken off the bezel and it was no wonder that the stresses was centered on that piece - there wasn't much else holding the hinge in place. Once that plastic was gone other plastic parts started to snap out of place.
"Okay," I thought," this netbook was fairly cheap, I guess eventually the plastics had to fail." I just thought that less than a year was a pretty short lifetime. I remembered that the warranty covered a year, so I sought to find out if it would be covered and how I could get it fixed. I thought about just gluing the piece back to the bezel and snapping everything back in place. But hey, if it was still under warranty, why not get it professionally fixed?
The first time I called the Support Center, the technician couldn't find my warranty because his system was down. He asked me to see if there was another Serial Number, which there wasn't. He told me he would call me back with the system was up again. He did not.
I called again, armed with the necessary information: Serial Number, Model, Type, Product ID, anything that identified my machine. This time, the technician was able to get my information and I explained the problem. I told him I thought the machine was still under warranty and he told me to send it in. I asked if I could just take it into a local Service Center but he said, no, it had to be sent to their center in Texas. He said they would take care of everything, unless they found that it was the product of abnormal use (i.e. I took a hammer to it).
I sent it in (for ~$20). So, done deal, I thought.
Nope, I got a call a week later. Apparently the hinge is not covered by the warranty. Only hardware is covered. So Lenovo doesn't have to replace or repair the cheap, superficial plastic outsides, but just the expensive, important insides. I had thought that this might be a possibility (despite the fact that the technician said that the warranty covered it), but the part I want replaced was plastic, so how expensive could it be?
Apparently, as much as the machine. Seriously. They wanted to charge me $300 to replace the bezel. I asked if it was that expensive because the LCD screen needed to be replaced. Nope, just the plastic parts. As a customer, it's ridiculous to pay that much to replace superficial, cheap parts. So I told them I wouldn't pay and that they should just send the machine back to me.
I also told them to make sure that they send back the plastic hinge so that I could repair it myself (super glue ftw!). The technician on the phone with me couldn't (or wouldn't) guarantee that they would send the hinge back. She kept asking if I sent it with the machine (I did, and I mentioned so in the letter I sent with the machine) and that she didn't know if the technician working on my machine had kept it. I explained why I wanted the hinge back and asked if there was anything that she could do for me if they didn't send it back. She stammered. I understood that she couldn't personally make sure that the hinge would be in the box with my machine. But really, couldn't she do anything to help me?
So instead of simply gluing the piece back and having a working (with less structural integrity) netbook, I'm already out $20, plus the time it took to call the Center and package and ship the machine, and I might not even be able to repair it myself!
I would have been infinitely better off if I had decided to trust Lenovo's Customer Service reputation and fix it myself. Or if I was simply told in the first place "Lenovo's warranty doesn't cover that."
Let's hope that my brand-new ThinkPad t420s never has to get serviced. Or maybe next time I should just get a MacBook.
Case Number WN378375

Well that settled it. I WILL NO LONGER BE BUYING LENOVO. My dad disapproved of me buying Lenovo over (what he perceived as) superior quality American products, and I disagreed - but not anymore. Some of Lenovo's policies are seriously idiotic.
I just got off the phone with their Repair Center/Customer Service line. I asked for his supervisor, since I was sure that the Support Rep. couldn't do anything for me. After a delay, I finally got to explain why I was calling and ask if there is anything that he could do for me. I told him that a customer has a reasonable expectation that sending in a machine should make the situation better, not worse. He kept saying "Unfortunately, we cannot give out free repairs..." But I wasn't asking for a free repair. I just wanted SOMETHING, ANYTHING other than a pat on the back and a "So sorry, pal" kind of attitude from a company that just screwed up. He said that the only "concession" he could give me was for free shipping of the machine. I asked what he meant, since I had already received the machine back. He explained that if I wanted to send the machine back to get it repaired, and pay the repair fee, Lenovo would pay for the shipping.
Seriously.
Lenovo's "concession" was to ship back the machine so I could pay for the service that I didn't want to pay for in the first place.
He couldn't offer me anything else. I asked if they could send me the missing part I meant a replacement part, but he thought I meant the broken piece I had sent in. He went on to explain that any broken pieces are automatically put in the trash as "scrap." Okay, makes sense that broken parts are useless if they're going to be replaced anyways. Except that mine wasn't. And it is reasonable to assume that some customers will be unwilling to pay for the repairs once they are quoted. You don't see car body shops throwing out bent fenders before their owners give the OK to do the repairs. It's just a stupid, stupid policy. And I said as much. I felt a bit bad for the guy listening to me, because he has no power over Lenovo's policies.
He put me on hold and tried to see if he could send me a replacement part. But nope, apparently the bezel is connected to the LCD cover (even though you can see a break in the plastic and my bezel snaps out of place from the cover) and he can't send me that entire set.
I asked if there was anything else he could do for me to placate my anger. You know, usually a company has some sort of policy to make a customer happier when there is a situation that they can't remedy. Like when I was flying Alaska Airlines for a 1hr flight and it was delayed 3+ hrs because there was a problem with the door - their customer service team gave me a $150 voucher. It doesn't take back the 3hrs I spent angry in an airport, but it makes me feel a little bit better about their company and how they value their customers. The poor guy couldn't do any of that for me.
So I just told him, if he ever had the chance to pass along these words to the higher ups, that the "resolution" to my situation was completely unacceptable. That Lenovo's warranty should be more specific that it only covers the electrical hardware, and that I was led to believe that my problem fell under the warranty. But more importantly, Lenovo's policies were not customer-friendly, and that they had lost a customer.
Put simply, Lenovo's customer service should nurture and grow a loyal customer base. It has done the exact opposite on me.
It just seems like Lenovo doesn't care about the ordinary customer.

When I click on Define Custom Shape, I get an error message: "could not complete your request because of a program error."

I'm using Photoshop CC 2014. When I click on Define Custom Shape, there is an error box that says "could not complete your request because of a program error." How can I solve this problem or work around it? I've looked on the internet for answers but could find no solutions to this. The custom shape tool is 99% of what I use!

Consider resetting the Pen tool by right clicking here
and if that doesn't solve the problem a logical next step would be to reset your Preferences.
To reset Preferences:
If Photoshop is already open on your screen, close it (Quit). Then hold down Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and start Photoshop.
A dialog box will pop up asking if you want to delete the existing Preferences file (the "Settings"). Click Yes in the dialog box. The existing Preferences file will be scrapped and a new one will be created.
By the way, if "The custom shape tool is 99% of what I use!" have you considered Illustrator?

How to get value in custom field(Part OF BOL) in search result view.

Hi All,
I am new to CRM WEBUI and i am facing issue in populating value in one field of search result view.
Current requirement is .
On product f4 , we get search help and search result view.
one custom field need to be added in search result view ( for eg any description field).
This description field is already available in one of z relation maintained in PRODUCT root object.
Solution tried so Far:
1. We enhance one Standard Product structure and add that description field .
2. Add new field( description) in result view context node as attribute by using bol attribute.
3. Customize search result view and display that description field in result.
By doing above three steps, field is available in search result view.
but issue is we are not able to get values.
1st Approach: write code in getter and setter method . Pass the relation name and get the property of description field
in setter method, set the property.
Issue : we were not able to sort the values on this description field. so scrap this 1st approach
2nd Approach: In Event EH_Onsearch Help, we try to use collection wrapper to get current value of description
by using relation name .
We use component controller to set the value of description since searchresult view-conext node->result node is bound to one comp controller node.
but this solution also does not work..
Please advice us what approach we should use to get value in description field and sorting should also work.
Thanks in Advance.

Hi Girish,
1. We enhance one Standard Product structure and add that description field .
2. Add new field( description) in result view context node as attribute by using bol attribute.
3. Customize search result view and display that description field in result.
By doing above three steps, field is available in search result view.
but issue is we are not able to get values.
1st Approach: write code in getter and setter method . Pass the relation name and get the property of description field and by using this approach we are able to get value but sorting was not working so we disable the sorting as it was not required by business.
if u need sorting on that field.
then u should go for value node approach and write code for getting value in get set method
and for sorting also , need to write code.
This is my understanding on this .
Please reward if this solution is helpful

Customer returns

Need to know how to create a Returns Sales Order (free-of-charge) to book part into restricted stock but not create any financials.
Customer raises a complaint that a part provided by business is not working to specification.
Quality Notification created to track problem and resolution.
Goods returned from Customer free of charge for repair requires to be booked into restricted stock.
QN is closed when problem is resolved and part returned to Customer.
Can a Quality Notification be referenced in the Returns Sales Oder?
Edited by: kdncfc on May 8, 2010 6:51 PM
Edited by: kdncfc on May 8, 2010 6:55 PM
Edited by: kdncfc on May 8, 2010 6:55 PM

Hello Ritigowlan,
Normally, Customer returns are handlled by Sales and Distribution dept. When it comes back it will be considered as customer return blocked stock and based on the business process either it can be processed for quality inspeciton or it can be processed for Scrapping.
Currently, what is the business process in your organization.
Regards
Arif Mansuri

How to move return stock to scrap

scenario: where we ship goods to customer but the goods are not reached to customer or lost meanwhile we do replacement to the same customer but the goods that are not reached or lost will be back after somedays so we need this material to be scrapped.so how to move goods to scrap?
where we need to move return goods from customer to scrap . can any body tell me step by step process please...
can we do directly by MIGO (Goods issue the order to scrap) by using 551 Movement type and adding new Reason for movement as Lost..? it will have any financial implications?
or
please suggest the new prcoess
Thanks
arjun

scenario: where we ship goods to customer but the goods
are not reached to customer or lost meanwhile we do replacement
to the same customer but the goods that are not reached or
lost will be back after somedays so we need this material
to be scrapped.so how to move goods to scrap?
What happened exactly ?????Customer has taken insurance ? Whether material has reached your location?
Edited by: Jeyakanthan A on Jul 6, 2010 9:39 AM

Sale of imported scrap

Hi,
The scrap is either imported or purchased through high sea purchase and if the material is found inferior quality the same will be returned to the party or on the supplieru2019s advice the material will be sold to another customer.
The AED paid on the imported material or the material purchased through high seas purchase will be transferred to the supplier or the new customer. The required tax Procedure will as follows:
Assesable Value          100.00                   622,768.57
CVD     14%             14.00      14% on assesable value     14%          87,187.60
Cess on CVD     2%               0.28      2% on CVD     2%            1,743.75
HSCess on CVD     1%               0.14      1% on CVD     1%                871.88
Customs Cess     2%               0.29      2% on CVD, Cess and HSc on CVD     2%            1,796.06
Customs Hscess     1%               0.14      1% on CVD, Cess and HSc on CVD     1%                898.03
AED     4%               4.59      4% on the above total     4%          28,610.64
               119.45                   743,876.53
TN Vat     4%               4.78      4% on the above total     4%          29,755.06
Gross Value               124.22                   773,631.59
The above calculation is followed on payment of import duty. Out of the duties mentioned above, except cess on customs and HSCess on customs, other duties are eligible for input credit. Hence on sale we will have to reverse the input credit taken.
At present, we are selling the scrap which is arising out of our manufacturing activity. The provision of TCS is applicable on sale of these scraps. In the earlier one it is only trade and the scrap is not out of the manufacturing activity. Hence there is no TCS provision is required.
The RG1 Sales register is to be updated whenever the sale of imported scrap is made with CVD, Cess on CVD, HSCess on CVD and AED.
help me
shrinath

Dear Sangshetty
Is this a trading scenario?
1) You are buying material from one country & sell it highseas to a customer
2) You are selling the same material at Bond sales thru bonded warehouse
3) You are transferring materials from bonded to your local wharehouse paying all duties & further sell it off taking cenvat credit
In first case you are paying no duty
Second case only VAT will come
Third case BCD+ CVD + cess on cvd+ ecess on cvd + Cess + Ecess + AED
You have to map the third case like depot sales. J1IJ while capturing materials
J1IG while selling the same. In this case you passon the exact duty what you have paid to govt. The duty is not based on your selling price. So after you do pgi you do J1IG transaction which will pass percentage duty what you have paid first to the sales volume. In this case the pricing analysis tab wont reflect the actual duties
Just try this
Regards
Deepu Pillai

Customer Scrap

Similar Messages

Maybe you are looking for